SUMMARY:

• IT Professional with over 18 years of demonstrated proficiency and excellence in a wide range of roles.
• Track record of tackling and solving tough business and technical problems.
• Strong leader with demonstrated ability to work effectively with individuals at all levels and in all functional areas.
• Experience managing full project lifecycle from requirements gathering to final implementation and customer .
• Ability to maintain an up - to-date awareness of technological advances and advise how management can meet future requirements.
• Project Management Vendor Management Strategy & Execution Resource Management Innovative IT Initiatives Troubleshooting/Resolution Team Building & Mentoring Client Relations End - user Support
• Technical Proficiencies: Office 365 / Azure Microsoft Windows Server R2 Microsoft Active Directory & Group PolicyMicrosoft S Symantec Endpoint Protection Azure AD Connect / DirSync Microsoft Windows
• Professional TCP/IP, Wireless, DHCP, DNS Microsoft SCCM 2012 VMware ESXi & Workstation Microsoft Lync Microsoft Forefront TMG & UAG Microsoft Visio PowerShell,
• VBScript VoIP McAfee Hardware: HP Dell IBM Cisco Brocade Apple / MAC s: ITIL Foundation v3 VMware VCP 5 CCNA MCSA: 2003 MCSA: Messaging & Security CompTIA Security+ MCITP: Virtualization Administrator MCP / MCTS MCSE: 2003 MCSE: Messaging & Security

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Solutions Architect / Implementation Engineer

Responsibilities:

• Project Lead for Migration to New Domain, Azure, Office 365 and Hybrid Exchange.
• Created Infrastructure assessment and performed Active Directory cleanup, including remediation of DNS, GPO, User and Group issues.
• Implemented DirSync / Azure AD Connect - Currently syncing 4000+ User accounts to Azure / Office 365
• Rebuilt existing 2003 and 2008 Domain Controllers as Windows 2012 R2 Domain Controllers and upgraded Forest and Domain Functional Levels.
• Managed Infrastructure Updates and Patches with WSUS (2012 R2).
• Provided technical leadership and mentoring for Active Directory, Azure, Exchange, and Office 365 programs and projects.
• Administration and Support of Enterprise Active Directory 2012 R2 Infrastructure.
• Build and run scripts to manage/automate tasks related to Office 365, Exchange, and Windows platforms.
• Worked with multiple stakeholders to create various Roadmaps and Proof-Of-Concepts for new infrastructure landscape, Azure, and Office 365.
• Troubleshooting of problems in the operational infrastructure and applications, including follow-up problem resolution, root cause analysis and process improvement.
• Worked with Client ensure compliance with software licensing agreements.

Confidential, Charleston, SC

IT Systems Manager

Responsibilities:

• Project Lead for Migration to Office 365 and Hybrid Exchange.
• Created Infrastructure assessment and performed Active Directory cleanup, including remediation of DNS, GPO, and Account issues.
• Managed Infrastructure Updates and Patches with SCCM.
• Provided technical and project leadership across a Global team for Active Directory and Exchange programs and projects.
• Administration and Support of Enterprise Active Directory 2008/2012 Infrastructure.
• Build and run scripts to manage/automate tasks related to Office 365, Exchange, and Windows platforms.
• Proactively identified opportunities for improvements to existing processes and for automation of time consuming tasks.
• Upgraded Lync 2013 to Skype for Business. Helped replace several 3rd party products.
• Manage the identification, assessment and implementation of a broad range of emerging technologies to determine their maturity and applicability to strategic initiatives.
• Troubleshooting of problems in the operational infrastructure and applications, including follow-up problem resolution, root cause analysis and process improvement.
• Submit, review, and approve Change Management tickets. Member of Change Management Approval Board.

Confidential, Washington, DC

Senior Systems Engineer

Responsibilities:

• Migrated Law School Active Directory with over 20,000 Objects into the Main Campus Enterprise Active Directory with over 150,000 user objects.
• Created Exchange Resource Forest to allow the Law School to maintain their existing Exchange Servers while connected to the Main Campus’ Active Directory.
• Deployed Office 365 Directory Synchronization to allow integration of on-premises user accounts in the cloud.
• Provided technical and project leadership across a diverse team for multiple Active Directory programs and projects.
• Administration and Support of Enterprise Active Directory 2003/2008 Infrastructure.
• Deployed, maintained, and tracked new optimization and standardization requirements for Enterprise Active Directory
• Proactively identified opportunities for improvements to existing processes and for automation of time consuming tasks.
• Provided IT Infrastructure Planning, Architectural Design and Implementation Services support, Operations and Maintenance Services support, Enterprise-level monitoring and management support.
• Created Windows 8.1 images for testing on iMacs and MacBook Pros
• Tested and installed operating system and software service packs and patches, following change control procedures as required.
• Created internal documentation for all new processes and provisioning automation.

Confidential, Boston, MA

Sr. IT Infrastructure

Responsibilities:

• Migrated physical Windows 2008R2 Domain Controllers in London, Munich, and Los Angeles, to Virtual Servers with no downtime during business hours.
• Led the creation of Virtual SCCM 2012 Servers in London, Munich, and Los Angeles, for side by side evaluation with existing Virtual SCCM 2007 Servers.
• Created and Administered Red Hat (5.8 & 6.4) Virtual Machines for testing of SCCM 2012 client functions on Linux servers.
• Migrated organization from Microsoft BitLocker Administration and Monitoring (MBAM) 1.0 to MBAM 2.0. Created all internal documentation, project plan, and test plans. Pushed the MBAM client to over 6,000 users globally with no downtime during business hours.
• Led the administration of 100+ Virtual Windows 2008 R2 Servers in VMware ESXi and Hyper-V environments.
• Created Virtual Cisco Unified Communications Server for migration in Munich.
• Created Corporate Windows 8 images to use with Parallels on MacBook Pros
• Coordinated with Vendors to bring all software licensing up to date and standardized for all locations.
• Signed off on Windows updates and images prior to corporate distribution.
• Served as escalation point for global IT support personnel. Sits in on weekly calls for North American Support teams and European Support teams to brief changes and provide guidance.

Confidential, Lawrence, MA

Networks Systems Engineer

Responsibilities:

• Installed, configured, and administered the VMware infrastructure in the hosting environments.
• Administered VMware hosts and guests with multiple operating systems, including provisioning, monitoring, and P2V / V2V migrations.
• Led the configuration and installation of Cisco 3750G switches and HP ProCurve 5406ZL Intelligent Edge switches for internal infrastructure upgrade and hosting services expansion, accruing no downtime during business hours.
• Managed Multitenant Exchange Server 2010 in a hosted environment.
• Installed and Configured Lync 2010 Server Multitenant Pack for Partner Hosting in VM Environment.
• Installed, configured, and administered 75+ Virtual Windows 2008 R2 Servers.
• Configured Kemp Virtual Load Balancers for Exchange Server 2010 with DAG
• Led the upgrade of existing Windows 2003 File and Application Servers to Windows 2008 R2 with no downtime during business hours.
• Created internal documentation for all new systems and network devices.
• Administered Microsoft Active Directory, Group Policy, Exchange, and mobile messaging.
• As project lead, upgraded and managed multiple instances of Blackberry Enterprise Server (BES) for Exchange for internal use and in hosted environment for client use.
• Created Active Directory users, OU groups, and applied permissions based on departments and roles.
• Coordinated and performed all required system updates and patching to the VMware systems hosting infrastructure.

Confidential, Honolulu, HI

Sr. Systems Administrator / Consultant

Responsibilities:

• Led the installation of new Cisco 2960 switches to meet requirements for additional Hyper-V servers on Network.
• Managed Cisco Firewall and VPN settings for users on other Islands (Kauai, Maui, Big Island)
• Led the installation, configuration, and documentation of multiple computer systems environments (Test, Development, and Acceptance) to requirements.
• Led the migration of physical Windows 2003 Servers to Virtual Windows 2008 R2 Servers on Hyper-V
• Led the upgrade of existing SharePoint 2007 servers to SharePoint 2010, maintaining all custom sites in the process.
• Led the upgrade of existing SQL Server 2005 instances to SQL Server 2008 R2
• Led the research and evaluation of multiple FTP vendors, then final selection and installation of a new FTP site.
• Provided technical leadership to Implementation team. Worked with Development and Architecture teams to optimize implementations.
• Conducted security audits of new network equipment and servers.
• Maintained compliance with all change management policies and procedures.

Confidential

Sr. Systems Administrator

Responsibilities:

• Conducted security audits of network equipment, servers, and workstations.
• Created internal documentation for systems, network, and disaster recovery.
• Monitored network and server systems and performed routine and preventative maintenance.
• Led Production Environment upgrade, including operating system installation, customization, and imaging on new Dell servers for Lifecycle Replacement.
• Configured and maintained multiple SQL Servers and databases, increasing performance over previous installations and automating maintenance coded with .NET SQL Administration Tool
• Implemented a Development Network, with Active Directory and Exchange Server 2007, to allow application programmers an isolated space to code and test, as well as test programs and patches prior to implementation on the production environment.
• The troubleshooting of a multivendor environment consisting of Cisco, Dell, and Brocade switches.
• Performed system hardening using automated utilities to meet IAVA/STIG/DoD Policies.
• Supported the operation and administration of the SIPR network infrastructure for JDIMS.

Confidential

Network Engineer

Responsibilities:

• Provided Tier III support for over 3000 Air Force and Contractor personnel with Network related problems.
• Monitored network and server systems and performed routine and emergency maintenance.
• Assisted with the rollout of new network equipment, as well in place upgrades of existing Cisco Layer 3 Catalyst switches.
• Supported the operation and administration of NIPR/SIPR network infrastructure consisting of 100+ Dell PowerEdge servers, 2 EMC SAN appliances, 150+ Cisco Layer 3 Catalyst switches, and 30+ Taclanes.
• Assisted AFCENT NOSC with Tech Refresh of all Dell server equipment
• Supported the operation and administration of morale network infrastructure for 5000+ users.
• Using Active Directory and Group Policies, created and modified permission groups, security policies, org boxes, and distribution lists.
• Monitored / tracked ASIs, CTOs, and NOTAMs pertaining to network and systems under the control of the NCC for effect and completion.
• Monitored Enterprise Exchange Server 2007 email traffic, anti-virus, and anti-spam solutions.
• Automated Windows Server administration through use of .NET tools and scripting.
• Performed system hardening using automated utilities to meet IAVA/STIG/DoD Policies.
• Assisted with the rollout of new Microsoft Windows Vista desktops, as well as the migration of existing Windows XP desktops to Windows Vista.
• Troubleshooting NIPRnet and SIPRnet network connectivity issues.

Confidential

Field Engineer

Responsibilities:

• Extensive travel as On-site Activator for Defense Medical Logistics Standard Support (DMLSS) 3.1.0 Upgrade at various US Military Hospitals, with remote support from JMLFDC.
• Ensured Active Directory and Group Policies were correctly configured for application access.
• On-site installation of client software upgrade and deployment and desktop application testing.
• Troubleshooting of network/firewall issues during deployment.
• Validated successful use of ordering system, Business Objects, and DrawBase.
• Conducted of DMLSS System Administration Tool for necessary personnel.

Confidential, Pensacola, FL

Database/Systems Administrator

Responsibilities:

• Maintained SQL Server environment consisting of 50 physical and 50 virtual servers (VMware Server/ESX)
• Monitored network systems for performance and degradation.
• Wrote SQL Scripts (T-SQL) and created custom Stored Procedures.
• Supported local and remote users for Internet and Intranet application, database, and network issues. Worked with Active Directory/Group Policy to ensure proper application access.
• Maintained the hardware and software on Development, QA, and production environments.
• Managed and implemented SQL Server platform IT-related projects for health care management and operations.
• Created, implemented, and tested Disaster Recovery Plans for production environments.

Confidential, Valencia, CA

Sr. Systems Administrator

Responsibilities:

• Implemented and Administered new Windows 2003 Enterprise Active Directory Infrastructure
• Migrated Microsoft Exchange Server 5.5 to Microsoft Exchange Server 2003 Enterprise, and implemented Outlook Web Access.
• Established and managed enterprise-wide information-security program.
• Created company policies and procedures governing corporate security, email and Internet usage, access control, and incident response.
• Consulted with customers to refine functional requirements and translate functional requirements into technical specifications.
• Managed internal IT helpdesk and created asset control systems.
• Implemented and Administered LAN/WAN infrastructure for new corporate ownership and physical relocation.
• Implemented VoIP system for corporate and remote users. 40 Nodes in 2 countries.
• Created and tested Disaster Recovery Plans for all network systems. Created courseware and presented Disaster Recovery seminars to annual user conference attendees.
• Created multiple classroom environments and networks for annual and regional user conferences.

Confidential, Encino, CA

Applications Specialist

Responsibilities:

• Troubleshooting and Administration of multi-vendor LAN/WAN network.
• Managed corporate backup solution using VERITAS and ARCserve.
• Configured and monitored Windows servers to achieve optimum level of performance and make recommendations for improvement.
• Deployed and supported Windows 2000/2003 servers and Windows 2000/XP workstations.
• Provided technical support to office and remote users for Internet and Intranet applications.
• Performed planning, designing and evaluation of infrastructure, including PC hardware upgrade/update, PC hardware integration and identification of products to meet customers’ requirements.
• Administered multiple SQL 2000 Servers with over 100GB of databases.

Systems Analyst

Responsibilities:

• Troubleshooting and Administration of multi-vendor LAN/WAN network.
• Installed, configured, and maintained end user workstations and laptops.
• Deployed and supported corporate servers running Windows NT 4.0/2000/2003 server operating systems and Novell Netware Servers.
• Setup/terminate accounts in Windows NT Domain, Microsoft Exchange with Active Directory.

Confidential, Woodland Hills, CA

Systems Analyst

Responsibilities:

• Troubleshooting and Administration of multi-vendor LAN/WAN network.
• Managed corporate backup solution.

Confidential

Technical Support Analyst

Responsibilities:

• Installed, configured, and maintained end user workstations and laptops.
• Provided technical design and systems infrastructures to support business needs.