Administrative Team Assistant Resume

SUMMARY:

Highly skilled office assistant with 15 years of experience working in a diverse office environment. Have a typing speed of 60 wpm, well versed with MS Word, Excel, Outlook, PPT and Windows 2010/2013.
Proficient at quickly learning new procedures, completing projects and handling multiple task effectively.
Excellent customer services skills communicating with public in person or by phone. Strong Excel skills gained from taking introduction to business computing.
Work efficiently individually or as a team member and able to professionally communicate with all levels of staff.

PROFESSIONAL EXPERIENCE:

Administrative Team Assistant

Confidential

Responsibilities:

Support administrative team leader with distributing New Business, Endorsements, and Renewal policies to underwriters and underwriter assistant; categorize policies into regions by searching policies agent code in Excel work distribution tool spreadsheet and then assigning to designated underwriter; perform web research of business owner policies on a daily basis using Connexus computer system.
Document and update all work assigned and researched daily in Excel spreadsheets. Train and support team members with administrative duties and research. Complete daily production requirement of 50 researched policies daily.

Office Assistant

Confidential

Responsibilities:

Assisted book roll department with data entry (alpha & numeric) of various insurance declaration pages using Salesforce computer system.
Report on projects, providing statistics and metrics in Excel.
Advised and supported team members with proper entry of policy information. Completed daily production requirements of 200 Dec pages daily.

Office Assistant

Confidential

Responsibilities:

Assisted operations department team leader with data entry, adding, and editing sales orders and purchase orders for various customers using Excel and System21 computer system.
Matched purchasing orders and vendor files; to include 3 way match of purchase order to shipment and receiving documents to assure completion of orders then filed.
Performed other general office duties such as: scanning, printing, and copying as needed.

Records Management Clerk

Confidential

Responsibilities:

Helped investigators, officers, other departments and agencies with obtaining information on incident reports and background checks by phone, faxing, copying, and mailing reports.
Entered, proof read, updated and managed records using Spillman and Records Management (RMS) operating system. Attended to various customers (civilians and other government agencies) via telephone and in person.
Trained and assisted new employees with entering incident reports.