SUMMARY

Highly accomplished Implementation Engineer, Regulatory Technology Analyst, Senior Systems Administrator with over 14 years experience seeking Documentum SME position. Proven success in System Administration, System Architecture Design, and Project Management. Expertise in implementing EMC Documentum integration with Captiva, CSC FirstDoc, CSC eCTDXpress, CSC Publisher, CSC Virtual Link Manager, CSC Viewer, QUMAS DocCompliance, MyQUMAS, Liquent CoreDossier, SharePoint and WingSpan Docway Publisher applications. Exceed ongoing and overlapping deadlines in fast-paced environments. Manage multiple projects and coordinate deliverables in cross-functional groups. Multi-lingual

TECHNICAL QUALIFICATIONS

• Document Management System: EMC Documentum Version 4 7.1
• Operating Systems/Applications: Windows 7/8.1, Windows 2008/2010/2012, UNIX, Red Hat Linux, VMWare ESX, Citrix Presentation Server.
• Databases: Oracle, MS SQL Server
• Application/Web Servers: IIS 5.0/6.0, BEA Weblogic 9.2, JBOSS 4.2.0, and Tomcat 5.5
• Documentum Tools: xPlore 1.4, xCP 1.5, Content Server 6.5/7.1, WebTop 6.5 Administrator 6.5/7.1, DFC 6.5/7.1, Site Caching Services 6.5, Desktop Client 5.3, Application Builder 6.5, DocApp Installer 6.5, Advanced Document Transformation Service 6.5, Fulltext Index 6.5, Captiva 6.5, Application Program Interface API , Documentum Query Language DQL
• Documentum Integration: Kodak Capture Pro 4.5.7, Generis Cara 3.6, CSC FirstDoc 5.0, ISI eCTDXPress 3.3.x, ISI Publisher 3.3.x, ISIToolBox 6.2, ISI Virtual Link Manager 3.3.x, Viewer 3.3, Liquent CoreDossier 5.7, QUMAS DocCompliance 4.2, MyQUMAS 4.0, InputAccel 6.5/7.1, RWD InfoMaestro, SharePoint 2007/2010, Vorsite 3.1, Wingspan Docway 6.1.16.
• Software: Trackwise 8.4, Robocopy, MS Office 2003/2007/2010, Lotus SmartSuite, MS Project 2003/2005/2010, MS Visio, Acrobat Adobe Professional 8/9/10/11, Outlook. Robocopy, Axosoft ONTIME, HP Openview, HP Service Desk and VSM Ticket Systems.

PROFESSIONAL EXPERIENCE

Confidential

Documentum Specialist/Record Technician

• Administer and support electronic record management systems Documentum and InputAccel for Electronic Digital Imaging Team.
• Identify and support new business process developments and complete user testing for new software applications Captiva InputAccel CaptureFlow and Dispatcher .
• Recommend management to improve business processes resulting in increasing end-user efficiency and productivity.
• Use records management processes automated workflows, high speed scanners Kokak i5600 and convert Claims Tax Filings, Appeals and Non-Monetary Determinations forms to electronic images and upload files to Documentum repository CARA .
• Perform quality assurance checks to confirm accurate information was captured in the electronic document management repository.
• Enhance and configure Dashboard, document type, permissions setup, searchable attributes within Documentum application.

Confidential

Implementation Engineer

• Authorized and reviewed System Design Specifications SDS , Functional Requirement Specifications FRS , Master Test Plan MTP , Test Summary Report TSR , and performed Installation Qualification and Operation Qualification IQOQ /Performance Qualification PQ scripts in UAT and Production with the following Clients AstraZeneca, Forest Laboratories, Mylan and Norgine to implement regulatory publishing systems.
• Assisted QA/Trainer on how to create, test and compile a NDA submission for all client engagements.
• Handle incidents for global customers with regulatory solutions products eCTDXPress, ISIPublisher, ISM, Virtual Link Manager, ToolBox, and Viewer .

Confidential

Technology Regulatory Analyst

• Support eCTD publishing system CSC RSS 3.2.6.2, eCTDXpress 3.2.6.1, ISIPublisher 3.2.4.1 ISM 1.0.4 RSS SP3, ToolBox 6.2, and VLM 3.2.4.1 with 100 Global Regulatory Affairs users.
• Converted 100 custom Template and Guidance TAG to Documentum Templates with versions control where global users can be accessible in one central repository.
• Completed testing functionalities of electronic digital signatures SAFE-BioPharma 5.1 and CSC ToolBox 6.2 applications with Acrobat Professional X 10.1.2 running on Windows 7.

Confidential

Senior Applications Administrator

• Managed and supported Electronic Document Management System eDocs integration with Learning Management System ISOTrain for 4000 global users in Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, France, India, Ireland, Italy, Japan, New Zealand, Norway, Poland, Switzerland, The Netherlands, UK and USA.
• Interacted with various business documentation areas to define requirements, document business processes, and investigate new technologies to solve problems.
• Completed 100 task, incident, request and call tickets per week using VSM ticket system, resulting in increasing end-user efficiency and productivity.

Confidential

Senior Documentum Systems Administrator/Technical Project Lead

• Technical Project lead for SOPs, Policies, and Procedures SPP system:
• Migrated and upgraded Documentum 5.3 SP1 to 6.5 SP1
• SharePoint 2007/WingSpan Docway 6.1.16, Vorsite 3.1
• Managed the change control process and coordinates with the data center services provider to implement changes in the production system.
• Managed global projects representing the IT function including projects such as facility moves, regulatory audit preparation and both functional and systems integration efforts.
• Managed external and internal resources to implement global electronic document management systems.
• Managed multiple, complex SDLC projects in support of the R D organization including projects such as new system validation and implementation, system version releases and minor/major software upgrades.
• Documentum technical resource for Global Document Management System GDMS with 2000 user base in US/UK/Japan.
• Designed and supported test set-up for global users in development stage for application, User Acceptance Testing UAT , and Production to successfully meet FDA validation requirements.
• Authorized SDLC deliverables, including user requirements, design document, project plan, validation assessment, installation/operational qualifications, disaster recovery plan, and unit test scripts which ensured compliance corporate standard.