SUMMARY:

• Solutions Architect with 10+ years of expertise delivering custom solutions and empowering organizations across a variety of industries including healthcare,, public utilities, logistics, insurance, non - profit, and the private sector.
• I enjoy meeting new people and engaging with clients everywhere to help them meet and exceed the challenges of today’s ever-changing IT landscape.
• I have a genuine interest in the success of those around me and want to do whatever I can to enable positive outcomes through leadership, participation, communication, and skill.
• Having worked with many different solutions, my face lights up whenever someone mentions Microsoft Exchange Server.
• My belief has always been that to master Exchange, directory services, identity management, virtualization, monitoring, security, networking, s, compliance, and many other dependent technologies must also be mastered.
• While in Switzerland for two years during college, I became fluent in German. This experience gave me perspective, nevertheless, it has been my desire and ability to learn new things that has helped make me a more well-rounded person, father, and employee.

TECHNICAL SKILLS:

Architect: Office 365, Microsoft 365, Microsoft Azure, Migration, Design, Implementation, Support, Security, Hybrid - Solutions, Messaging, Active Directory, SAN Infrastructure and Architecture, PowerShell, Microsoft and Veritas Clustering Technologies, Performance Optimization and Monitoring, Security, Encryption (Messaging)

Messaging and Related Applications: Office 365, Microsoft Dynamics, SharePoint, OneDrive for Business, Exchange 2016,2013, 2010/2007/2003/2000/5.5, Lync Server 2013, 2010, OCS 2007 R2, 2007, LCS 2005, 2003, Active Directory Domain Services 2016, 2012 R2, 2012, 2008 R2, 2008, 2003, 2000, NT4, IIS 6, 7, 7.5, 8, Microsoft System Center Configuration Manager, Microsoft System Center Operations Manager, Lightweight Directory Services (LDS), Active Directory Application Mode (ADAM), ActiveSync, Blackberry 5.x, 4.x and Goodlink 4.x, Mobile Computing (iOS, Android, Windows Phone), Symantec (Veritas) Enterprise Vault 2007, 8.0 for Exchange and File System Archiving (FSA), Cisco IronPort Email Security Appliance (ESA) 7.x, Security Management Appliance (SMA) 7.x, Tumbleweed MailGate Appliance 3.x, Email Firewall 6.x, Secure Messenger 6.x, Microsoft Identity Manager, Forefront Identity Manager, Microsoft Identity Lifecycle Manager (ILM) 2007 (Microsoft Identity Integration Server 2003), Microsoft Clustering and Veritas Cluster Services (VCS) for Windows and Exchange, NetApp SnapManager for Exchange (including Single Mailbox Recovery), NetApp SAN Architecture and Infrastructure (FAS 3020, 3050, 3070, 270, R200), Active Directory Federation Services (AD FS) 2.0, PKI, SharePoint

Operating Systems: Windows Server 2016,2012/2008R 2/2008/2003/2000/ NT 4.0, Windows Desktop 10, 8.1, 8, 7, Vista, XP, 9x, MS-DOS Directory

Services and Related Protocols: Active Directory Security, Design, Configuration, Implementation, Scripting, Disaster Recovery, Migration ADMT, Aelita, Qwest Migration Tools, Administration Group Policy, Permissions, Delegation, Resource Management, Services and Protocols Clustering, Terminal Services, DNS, WINS, DHCP, TCP/IP, IIS, SMTP, RDP, Installation Complex unattended install configuration/scripting, Migration, Deployment, s SSL s, Authorities, PKI.

Database Technologies: MS SQL Server, Access, ODBC

Web Servers: Internet Information Server, Apache/Tomcat, IBM HTTP Server

Backup: Veritas NetBackup Enterprise, Veritas Backup Exec, Windows/NT Backup, Windows Backup

Storage: Veritas Storage Foundation for Windows, Storage Area Networks, Direct Attached Storage, RAID

Dev: PowerShell, HTML, ASP.NET, VB.NET, VBScript, JavaScript, Microsoft Visual Studio.NET

Other: Small Business Server, Microsoft Systems Management Server, WebTrends, Citrix XenApp, Metaframe XP, MS Office, Inktomi Content Delivery Suite (CDS), HP OpenView, IBM WebSphere Commerce Suite, Crystal Reports

PROFESSIONAL EXPERIENCE:

Confidential, Laguna Niguel, CA

Principal Solutions Management Architect

Responsibilities:

• I am responsible for solution architecture and leverage my experience and knowledge to apply best practices and standards and ensure the design is secure. I delegate roles and responsibilities and interface with project managers and other stakeholders to communicate status, identify and remove potential barriers, and discuss next steps. I adhere to change management controls and make certain all documentation is up to standard.
• I strive to understand the expectations of executive leadership, management, and other stakeholders to ensure alignment with project objectives and course-correct as needed. I utilize clear and consistent communication and remain actively engaged always. I work to cultivate and develop sustainable relationships as a trusted advisor driving digital transformation.
• I continually evaluate the IT landscape for new threats and maintain current industry s in my areas of expertise. I help to evangelize the Confidential Data Center and Cloud strategy for healthcare by acting as a subject matter expert, publications, and speaking engagements.
• Challenged to conduct independent Active Directory Audit and Review to confirm findings and recommendations reported from three prior audits, establish up-to-date information on which recommendations remained outstanding, and provide gap analysis. Findings and recommendations later reported to the executive management team detailed significant gaps that exposed the customer to elevated risk for pass the hash and other significant exploits not previously reported in any of the prior audits.
• Challenged to evaluate and recommend Privileged Access Management (PAM) solution to randomize local administrator account passwords, service account passwords, and to elevate Domain Admin privileges on-demand with session management and ticketing system integration. During the evaluation, the project team discovered an existing One Identity TPAM appliance from a prior failed deployment. The evaluation process was expanded to include TPAM and this was the tool decided on by the project team after review with stakeholders for deployment.
• Through the identification of an existing tool and the ability to reconfigure and deploy that tool to meet project objectives and requirements, we established ourselves further as trusted advisors contributing to the overall ROI for their investment.
• Conducted Office 365 Discovery and Planning Workshop for major hospital in California.
• Lead architect for high-visibility Office 365 Discovery and Planning Workshop for enterprise customer. Challenged to structure 3-day onsite workshop to review current state, assess readiness for cloud enablement, identify risks and barriers, capture business and technical requirements, and review high-level solution architecture. Organized workshop schedule to meet with technology leaders and all other stakeholders to encourage discussion and facilitate discovery. Coordinated with Microsoft account executives and FastTrack engineers to ensure alignment on strategy and approach, design accuracy, and to prevent duplication of efforts between teams. Assessed redundant technologies for DLP, email archiving, email encryption, content filtering, and threat management for potential collapse into Office 365.
• After the workshop, a detailed Vision and Scope document was produced listing all business and technical requirements, as well as providing a high-level Solution Architecture and work estimation for overall cloud enablement. As a result, Confidential was named by the customer as the official partner for delivery of their Office 365 workload.

Confidential, AZ

Principal Office 365 Architect

Responsibilities:

• I oversee a team of engineers and am accountable for the quality of all project deliverables.
• The on-premises Active Directory is evaluated for synchronization blockers to Office 365, and errors are remediated. I emphasize the importance of UPN for logging into Office 365, and the challenges that occur when UPN does not match the primary SMTP address. I leverage my experience to define a strategy for identity synchronization that accounts for future mergers and acquisitions, forest migrations and other scenarios and is in line with industry best practices and standards. We discuss the differences between the objectGuid (default) vs an extensionAttribute for immutableID and sourceAnchor within Azure AD Connect.
• I develop and maintain relationships with customers and vendors and seek opportunities to add value as a trusted advisor. I am experienced with both native and third-party migration tools and the pros and cons for each. I am experienced with migration processes, communication planning, end-user, admin, post migration support and the decommission processes for legacy on-premises infrastructure.

Confidential, Phoenix, AZ

Principal Microsoft Systems Engineer Consultant

Responsibilities:

• I wear many hats as a Principal Microsoft Systems Engineer Consultant and support multiple technologies and disciplines with a focus on the Microsoft stack. I provide solution architecture, design, and level-3 support for Apollo Global international universities as well as corporate headquarters.
• I am project manager, consultant, and help desk for all assigned workloads. I step in to assist during a high-priority incident where multiple attributes for several thousand directory objects were deleted and utilize a LDIFDE export to re-populate the attributes with PowerShell.
• I utilize PowerShell to script and automate repetitive tasks and I share my scripts with the consulting team. I take an interest in what the network and other teams are doing and ask questions. I take ownership of solution delivery for all project work.
• I evaluate existing Active Directory Federation Services deployments at multiple universities to determine feasibility for single-sign on with Office 365. I make sure the deployments are redundant and order additional infrastructure where needed.
• I troubleshoot complications with the Password Change Notification System (PCNS) and improve replication and lag times. I share knowledge and experience with other team members and try to learn from them as well.
• As Principal Consultant, I successfully designed and deployed Forefront Identity Manager 2010 R2 to synchronize user accounts from multiple universities with Apollo Global headquarters configuring precedence and custom settings and workflows. I documented the overall solution architecture and provided level 3 support when needed.

Confidential, Tempe, AZ

Senior Network Administrator, IT Manager

Responsibilities:

• Guided modernization and service-level enhancement initiatives while overseeing O2 Support Zone help desk team for development of internal business processes including Computer Use and Access Policy, Email Policy, and more.
• Developed and cultivated relationships with executive leadership and other VIPs through consistent and clear communication and through setting and meeting expectations for departmental milestones and goals.
• Architect for Office 365 greenfield deployment and configuration of all core services, including Exchange Online, SharePoint Online, Skype for Business, OneDrive for Business, and others.

Confidential, Mesa, AZ

Practice Director

Responsibilities:

• Maintained and cultivated client relationships with strong focus on persistent, clear communication and updates. Responsible to QA of all project deliverables and overall client satisfaction.
• Held team building activities, responded to RFPs and proposals, conducted technology research, participated in classes, and sought out marketing opportunities to extend practice reach.

Confidential, Phoenix, AZ

Senior Solutions Architect

Responsibilities:

• Developed and maintained client and consultant relationships. Responsible for scoping activities and quality control of project deliverables while providing top-tier architecture and design consulting for all engagements.
• Architected, designed, and deployed custom hosted Exchange and hosted Lync solution at IO datacenter and oversaw maintenance, updates, support, and quality control activities.

Confidential, Phoenix, AZ

Senior Consultant

Responsibilities:

• Developed, maintained and enhanced vendor relationships to facilitate evaluation of replacement technologies and interfaced with internal line of business units for requirements gathering, evaluation, deployment, and support.
• Served as advanced tier-3 support for messaging team and all ancillary and related technologies spanning multiple datacenters.

Confidential, Tempe, AZ

Senior Network Administrator and Consultant Technical Architect

Responsibilities:

• Delivered reliable, seamless integrations for messaging and collaboration component upgrades, merger and acquisition integration activities and maintenance, support, and quality control for all engagements.
• Self-driven, independent, and autonomous expert-level solution architecture design, project delivery, customer support, problem-solving, and development of client and consultant relationships.

Confidential, Phoenix, AZ

Senior Consultant

Responsibilities:

• Delivered innovative and creative solutions for messaging technologies without compromise to security and industry best practices, including the implementation of a secure email encryption service with enhanced feature set.
• Provided leadership, architecture and design inputs relevant to messaging components for global records management initiative and oversaw implementation of all records management project recommendations and remediation activities.
• Cultivated, fostered, and encouraged culture of knowledge sharing, and, quality control, testing, and teamwork.
• Architect for email archiving upgrade initiatives including the deployment of File System Archiving and PST discovery/ingestion. Experienced with issues common to archiving migration projects including stub rehydration/expiration.

Confidential, Tempe, AZ

Senior Consultant

Responsibilities:

• Delivered expert-level consulting services with focus on communication, requirements gathering, knowledge transfer and, documentation, and testing for numerous engagements.
• Senior Exchange/Active Directory Engineer for Global Email Services (GES) project for DHL to centralize messaging services across 3 datacenters worldwide. The GES project deployed 3-6 6-node Exchange clusters consisting of 3 Exchange virtual servers (3+3) to each datacenter to support 26,000 mailboxes per cluster or between 78,000-1560,000 in total depending on location.