SUMMARY:

• Solution - oriented IT Professional with experience in installation, configuration and maintenance of Windows environments.
• Resourceful administrator capable of designing and maintaining a virtual infrastructure and making necessary recommendation for hardware and software for a virtual / non-virtual environment.
• Working with the End User Computing Teams to improve the Desktop Virtualization experience.
• Hands-on experience of PC, HP Thin Clients and HP Servers and IBM BladeCenter and Rack Servers.
• Bilingual customer support in English / Spanish to onsite and remote users.
• Embrace latest technology and Green IT.
• Experience in implementation of VMware vSphere Infrastructure 4.1/5.1/5.5/6.0/6.5
• Installing and configuring ESX/ESXi Hosts
• Installing, configuring and managing VMware vCenter Server and vCenter Server Appliance
• Creating and managing Virtual Machines and Templates
• Creating clusters for High Availability (HA) and Distributive Resource Scheduling (DRS)
• Migrating VMs using vMotion, Storage vMotion, Cold Migrations and Hot Migrations
• Experience creating Datastores VMFS / NFS to ESX/ESXi hosts using iSCSI Disk/LUN or NFS share
• Convert Physical Servers to Virtual Server using VMware Converter
• Configured vMotion, Resource Pool, Alerts and Alarms
• Installing, configuring and managing of VMware Horizon View 7
• Manage ThinApp and VMware View desktop virtualization infrastructure (VDI)
• Configure Failover cluster for High Availability for Virtual Machine Role
• Configure Microsoft System Center 2012 R2 Virtual Machine Manger and Data Protection Manager
• Citrix
• Citrix XenServer 6.0 / 6.5
• Citrix XenApp and XenDesktop 7.6
• Administration of Citrix XenApp / XenDesktop Farms
• Management of Citrix Studio to configure Machine Catalogs / Delivery Groups / Policy
• Configure HA on a XenServer resource pool and shared SR provides
• Performed Citrix Farm and server health checks on regular basis

TECHNICAL SKILLS:

Operating Systems: Microsoft Windows XP/7/8, Microsoft Windows Server 2003/2008 R2/2012 R2 Mac OS X Leopard, Snow Leopard, Lion, Mountain Lion, Mavericks, Yosemite, El Capitan, Sierra VMware ESXi 4.1/5.1/5.5 /6.0/6.5

Virtualization Platforms: VMware, Hyper-V, Microsoft Windows Server 2008 R2 Hyper-V, Hyper-V R2, Hyper-V 2012, Microsoft Windows Server 2012 R2 with Hyper-V Role

Software: VMware vCenter Server 4.1/5.1/5.5/6.0/6.5 , VMware Horizon 7, Microsoft System Center 2012 R2, Citrix XenCenter 6.5, Citrix Studio, Office 365, Microsoft Exchange Server 2003/2007/2010 , Microsoft SQL Server 2012, Microsoft SharePoint 2010, Metalogix Archive Manager Exchange Edition 5, Microsoft Office Suite, Visio and Project, Blackberry Enterprise Server 4, Symantec Backup Exec 2010 R3 / Symantec Endpoint Protection 11, Double-Take Availability 7.1 for Windows and vSphere, Acronis Backup for VMware,, Acronis Snap Deploy 4, Veeam Availability Suite 9.5 for VMware, AirWatch Mobile Device Management, McAfee Endpoint Encryption Manager 5, Symantec Encryption Management Server 3.3.1, VNC Server. ADSelfService Plus, DameWare 7 Remote Administration Software

RightNow Ticketing System: BMC Track-It Help Desk Software 11, Bomgar Remote Desktop Access Software, SoftTime Deluxe, ThinStation for VMware Horizon View, ThinStation DevStation

Core Banking Systems and Technologies: Networking, Datapro E-IBS (Integrated Banking System) Fedlink, Swift Interface. REG-Reporter 6.0. Active Directory, DNS, DHCP, WINS, TCP/IP, VPN, iSCSI

Hardware: HP ProLiant Server ML 370 G3/4, DL 360 G5, DL 380 G5/7, HP iSCSI SAN StorageWorks MSA 2012i/2013i, IBM BladeCenter HS22, Lenovo ThinkServer RD650, Lenovo Storage S2200 SAN, Buffalo TeraStation Network Attached Storage, SnapServer 410 NAS Storage System, Xerox WorkCentre 7545/7775,Firewall WatchGuard Firebox X Core 750e and Barracuda Web Filter 310,Blackberry, Android and iOS Devices Tandberg 770 MXP

PROFESSIONAL EXPERIENCE:

VMware HorizonView VDI Administrator / System Administrator

Confidential, Coral Gable, Florida

Responsibilities:

• Supervise Help Desk Team and ensure theteamis closing outhelp desktickets promptly and completely using BMC Track - It helpdesk ticketing system
• Development and perform upgrade of VMware infrastructure from version 5.5 to version 6.5 including vCenter and Hosts for Production and DR environment
• Administration of VMware Horizon 7: View Composer, View Connection Server, View Security Server
• Manage Linked-Clone / Instant-Clone Pools, ThinApps, Persistent Disks
• Creation of Desktop Golden images for VMware Horizon View Composer and Instant Clone
• Configure ThinApps Application Packages to assign through VMware Horizon View to Pools or Desktops
• Recompose Pools or Desktops as need it through maintenance schedule
• Upgrade ThinStation 5.3 to 5.5 and add new support for VMware Horizon View
• Build ThinStation boot images with DevStation to deploy thin client on USB to use VMware Horizon View
• Administration of Windows Server 2012 Active Directory / DNS / DHCP servers
• Decommission of Windows server 2008 R2 Domain Controller and clean Active Directory Metadata
• Administration of Office 365 users and mailboxes through Portal and PowerShell
• Support and troubleshooting remote users through VNC

VMware / Network Administrator

Confidential, Miami, Florida

Responsibilities:

• Planning and perform Live Migration of VMware infrastructure from version 5.1 to version 6 to new Hosts and Storage using Storage vMotion
• Implemented ADSelfService Plus to allow users to perform self - services password reset in Microsoft
• Windows Active Directory and IBM AS/400 Server
• Managing and automation of virtual infrastructure running VMware vSphere 6 with HA, DRS, and vMotion
• Administration and support for Window Server 2003 / 2008 Active Directory
• Planning and assessing the upgrade from Windows Server 2003 Standard Edition to 2008 Standard Edition
• Managing Microsoft Exchange Server 2007 mailboxes
• Management Metalogix Email Archiving for Microsoft Exchange 2007
• Implement and management Backup software and live replication for virtual environment with Acronis Backup for VMware and Double-Take Availability 7 for vSphere
• Planning and install SQL Server 2012 and working with vendors to migrate databases from SQL Server 2005
• Configure SQL 2012 Database Mirroring between Production and DR site for increasing data protection
• Implement Microsoft Windows Server 2008 R2 Failover Clustering for Microsoft SQL Server 2012 AlwaysOn High Availability Groups
• Designed and configuration of patch management for Windows OS through GFI LanGuard 2014 R2
• Management of GFI EndPointSecurity 2013 SR1 to prevent the risk of data leakage and control access to portable storage devices
• Administration of Tandberg 770 MXP Video Conference System
• Administration and configuration of Symantec Encryption Server for Laptops and Workstations
• Support and troubleshooting remote users through BMC Track-It helpdesk ticketing system and Bomgar Remote Desktop Access Software
• Work side by side with RVI vendor to develop workflow for Invoices and Document Management
• Innovation committee board member

Network Administrator

Confidential, Aventura, Florida

Responsibilities:

• Manage virtual infrastructure running Microsoft Hyper - V Server R2
• Administration and support for Window Server 2008 R2 active directory
• Maintain backup servers for clients including Symantec Backup Exec 2010 R2
• Support and troubleshooting remote users through VNC Remote Access Software
• Troubleshooting and support for Xerox WorkCentre 7545/7775
• Proactively respond to trouble reported from monitoring systems on client computers and servers

System Administrator

Confidential, Miami, Florida

Responsibilities:

• Administration and support for Window Server 2008 active directory
• Manage virtual infrastructure running VMware vSphere and vCenter 4.1 / 5.1
• Manage backup with NetApp SnapVault
• Experience with RightNow IT Help Desk Ticketing System

IT Network Engineer

Confidential, North Miami Beach, Florida

Responsibilities:

• Administration and support for Window Server 2003/2008 with multiple active directory sites
• Administration of Microsoft Exchange Server 2010 mailboxes and services in CAS Array NLB
• Manage virtual infrastructure running VMware vSphere 5.1 and vCenter 5.1
• Administration of SnapServer NAS Storage System for file sharing
• Support and troubleshooting remote users through VNC Remote Access Software

Network Administrator

Confidential, Miami, Florida

Responsibilities:

• Conducted network administration and support for Window Server 2003 running Terminal Services Roleand Windows Server 2008 R2 running Remote Desktop Services Role.
• Manage and troubleshoot BlackBerry Enterprise Server 4 as well as phones
• Managed and configured policies and profiles for iOS devices through AirWatch MDM web portal
• Provided bilingual support English / Spanish to onsite and remote users
• Consolidated 16 physical servers into 2 physical servers running VMware vSphere and vCenter Server 4.1
• Planned transition s strategy from Microsoft Exchange 2003 to Microsoft Exchange 2010
• Designed and configured POLICY, DMZ and VPN rules for Firewall - WatchGuard Firebox X Core 750e
• Management of Barracuda Web Filter 310
• Maintain backup servers running Symantec Backup Exec 2010 R2
• Manage and deploy updates for servers and workstations through WSUS
• Create, deploy and manage images through Acronis Snap Deploy 4
• Setup users, groups and installation set packages for deployed in mobile devices and workstations