OBJECTIVE

• Creative and driven Infrastructure Architect seeking a diverse and interesting opportunity in a renowned company. My 25+ years of broad spectrum experience in numerous operating systems, toolsets, server platforms, and storage/backup environments along with numerous years of IT management experience should be of value to any company looking for a seasoned IT professional.

SUMMARY

• More than 25 years of IT experience in the areas of Mainframe, Midrange, TSM Administration, Storage Administration and other Backup Solution design and administration
• More than 10+ years in the area of Pre - Sales Architecture / Engineering experience
• Expert Storage performance and capacity management skills
• Strong Storage Administration / Engineering skills
• More than 10+ years of IT experience in the area managing multiple diverse teams
• Experience supporting complex TSM server environments running on AIX, LINUX, Windows platforms
• Datacenter Infrastructure management
• Skilled in developing Disaster Recovery and Business Continuity plans
• Skilled in storage design/implementation and storage virtualization concepts
• Strong in backup/recovery solution design either in-house or cloud
• Skilled in desktop and server virtualization
• Experience in implementing IT change management policy and procedures
• Experience in IT across multiple sectors such as Banking, Healthcare and Industrial

PROFESSIONAL EXPERIENCE

Confidential

Global Program Manager

Responsibilities:

• Oversee Global Migration Office for all storage and backup migrations
• Oversee vendor relationships for all migration contracts
• Escalation support

Confidential

Solutions Architect

Responsibilities:

• Solution Architecture in the Confidential Pre-Sales division supporting Storage as a Service Storage, Backup and Archive services
• Support Global Infrastructure Sales division in designing complex Storage and Backup solutions in the Americas

Confidential

Storage Services Manager / Senior Storage Engineer

Responsibilities:

• Manage day to day operations of company’s backup and storage infrastructure for 150+ customers
• Managed over 5+ Petabytes of storage for internal and external customer base.
• Managed Networker, Avamar and Data Domain environments across three enterprise datacenters.
• Managed 20+ Engineers for both Backup and Storage daily operations.
• Implemented NetApp OnCommand Insight (SANScreen) across the infrastructure monitoring over 4+ Petabytes of storage. Setup and customized the Assure, Perform and Plan modules of OCI. Built and customized a true storage chargeback reporting which allowed the company to truly see where some customers were over provisioned but not paying for storage they were using. OCI was used day to day as an interactive tool in diagnosing storage performance issues as well as a very good demand forecasting storage tool.

Confidential

Senior Storage Engineer

Responsibilities:

• Design of Storage and Backup solutions for new or existing customers
• Building of Physical and Logical technical model documents to be used for current or future customer engagements
• Day to day storage administration of numerous customer accounts across the Americas
• Work close with major Storage vendors (EMC, HDS, NetApp, IBM, Brocade, Dell) in designing new solutions based on customer needs
• Attend vendor technical conferences and briefings
• Business continuity / Disaster recovery design
• Storage Engineer lead over Storage / Backup engineers supporting numerous dedicated and leveraged customer accounts across the US
• Storage vendor management ensuring the storage services remain in alignment
• Vendor escalation
• Direct escalation for high severity issues
• Ensure scheduling of required training making sure storage engineers and leads are trained / certified in their areas of support
• Maintain datacenter inventory of all storage equipment across multiple datacenters within the US ensuring proper chargeback is taking place for actual equipment on the floors
• Produce and maintain proper storage metrics rollup reporting for all accounts

Confidential

Information Technology Director

Responsibilities:

• Responsible for all day to day IT Datacenter Operations
• Support both Hospital and Clinic IT Infrastructures
• Overseeing two full blown EMR Implementations
• Implemented a complete shared SAN environment for all entities to support current applications and new EMR environments
• Infrastructure remodeling to handle new large incoming projects
• Responsible for team that handles all shipping/receiving for IT Department
• Responsible for team that handles all Desktop/Network support for Company
• Managed CITRIX XenServer virtualization farm containing 20+ Server guests
• Implemented full virtual desktop environment utilizing zero client devices to support two EMR and PACS solutions
• Implemented complete VMWare ESX server virtualization environment to support existing server farm and new project applications (EMR and PACS)
• Implemented a complete Cloud backup/recovery solution for entire company to ensure all

Confidential

Senior Storage Administrator / Architect

Responsibilities:

• SVC V3.x to V4.3.1.10 migration.
• Recommended and implemented complete new EMC CX-480 Series SAN
• Datacenter migration project. Designed and implemented new SAN environment for new buildout. Utilized SAN Virtualization (SVC) to migrate storage from old environment to new environment within datacenter with no downtime.
• Responsible for the design, implementation and administration of Storage Area Network Infrastructure.
• Evaluate and design SAN upgrades and migration paths to new generation hardware/software.
• Design and implementation of TSM V6.1 AIX Server and V6.1 clients across the enterprise. Migration from LTO1,2,3 media to LTO4 media.
• Project Lead over PSeries Virtualization project to migrate all existing older PSeries hardware to new IBM 9117-MMA (P6-570) hardware behind VIO utilizing new PowerVM concepts and micro-partioning.
• Responsible for day to day support and operations of all in-house midrange AIX and Linux servers.
• Disaster recovery storage design and replication to warm site facilities within the enterprise. Replaced all DR equipment/software. Performed TSM V6.1.x recovery at warm site.
• VMWare migration from ESX V3 to VSphere V4.

Confidential

Mainframe Systems Programmer

Responsibilities:

• Experience with TSM enterprise configuration, backing up over 500+ terabytes of data nightly for hundreds of Windows, UNIX, and Mac servers in a highly distributed environment. Familiar with EMC Clariion 300/600 model storage devices and have heavy experience with Dell and IBM tape libraries inclusive of IBM TS3310, IBM 3584, Dell Powervault 132T, 136T, and 160T etc. using LTOx, DLT, SDLT, IBM 3590/3590e, SUN 9840, 9940, 4490 tape drives.
• Performed allocation of storage on ESS Shark and DS8100.
• Datacenter manager over 4 leveraged US datacenters overseeing daily operations and all support personnel
• Supported Citrix Metaframe farm for application presentation for multiple customers
• Day-to-day support of 10 remote TSM instances running on AIX and Windows, with tasks inclusive of troubleshooting, upgrades, TSM DB maintenance as well as TSM client tuning; in addition to assisting in support of backup management for corporate data warehouse environment.
• Perform restores of customer data as well as assist in complete server recovery due to failures or as part of disaster recovery scenarios using TSM standard documented procedures.
• Develop migration plan and detailed steps for CA Brightstor migration of 90 Arcserve backup servers as well as write operational procedures for daily backup checkouts, problem determination, and file/server recovery steps.
• Provide subject matter expertise for Windows platform backup and recovery configuration as well as in assisting with "server down" recovery situations in addition to basic AIX administration in support of TSM.
• Complete TSM solution build-outs inclusive of base install, library configuration, mgmt classes, storagepools, etc.
• Assisted with the re-architecture of corporate data center TSM environment as part of data center relocation project, trending and analysis of client backup durations and TSM server performance in addition to the redirection of server backups to the new TSM AIX environment
• Disaster recovery planning for Intel/WIndows Platform, accounting for procedures, server hardware specs, networking requirements, storage hardware specification, SAN connectivty requirements and data replication for two recovery sites consisting of approximately 60 servers.
• Developed and revised tape TSM tape retentions across 10+ TSM Server environments for multiple customers.
• Provided support for both mainframe and midrange systems across enterprise.
• Manager responsible for south region Systems support team. Team consisting of 6 System Engineers responsible for 400+ physical and virtual Windows and Linux servers as well as Storage Area Networks (SAN).
• Manager responsible for Mainframe / Midrange support teams. Teams consisting of 2 Mainframe system programmers and 5 UNIX System Administrators responsible for 80+ mainframe/midrange servers across the enterprise. Teams leveraged across enterprise to support nationwide customers.
• Manager responsible for Database Administration Team. Team consisting of 3 DBAs leveraged across enterprise to support nationwide customers and 800+ Oracle, MS-SQL, Sybase, Cache databases.
• Researched new technologies and calculated future needs to achieve accurate capacity planning. Negotiated hardware and software purchases as well as maintaining contracts and vendor relationships.
• Created and implemented disaster recovery plans for Data Centers, including hot sites for mission critical applications. Participated in annual disaster recovery tests / drills.
• Assisted with numerous datacenter migration projects across enterprise as new customer datacenters were acquired.
• Communicated regularly with senior management and both technical and non-technical personnel to build effective cross-functional teams and ensure accuracy, consistency, problem solving and on-time project completion.
• Facilitated weekly team meetings will all supported teams as well a providing individual consulting and annual performance reviews to motivate team members and foster a cohesive work environment.
• Developed, implemented and monitored service level agreements with staff and customers, ensuring compliance, quick resolution of issues and presenting appropriate actions to prevent re-occurrence of the issues encountered.
• Research and development of new hardware and software for local and regional teams. Lead project teams in evaluating and proposing new hardware and software to customers and internal executive management.
• Established appropriate security standards for system hardening of all internal servers.
• Established internal team change control policies and procedures.
• Lead AIX / UNIX administrator.
• Lead mainframe systems programmer.
• Participated in disaster recovery tests internal and external recovering both midrange and mainframe server environments.
• Researched new technologies and calculated future needs to achieve accurate capacity planning. Negotiated hardware and software purchases as well as maintaining contracts and vendor relationships.
• Created and implemented disaster recovery plans for Data Centers, including hot sites for mission critical applications. Participated in annual disaster recovery tests / drills.
• Assisted with numerous datacenter migration projects across enterprise as new customer datacenters were acquired.
• Communicated regularly with senior management and both technical and non-technical personnel to build effective cross-functional teams and ensure accuracy, consistency, problem solving and on-time project completion.
• Developed, implemented and monitored service level agreements with staff and customers, ensuring compliance, quick resolution of issues and presenting appropriate actions to prevent re-occurrence of the issues encountered.
• Research and development of new hardware and software for local and regional teams. Lead project teams in evaluating and proposing new hardware and software to customers and internal executive management.
• Established appropriate security standards for system hardening of all internal servers.
• Established internal team change control policies and procedures.

Confidential

Team Leader

Responsibilities:

• Team leader responsible for day to day project management for both mainframe and midrange teams. Mainframe team supported 1 mainframe with 6 LPARs for two major customers. Midrange team supporting 60+ midrange servers across enterprise for 3 major customers.
• Provided feedback to direct supervisor for employee annual performance evaluations of team members.
• Project lead for multiple mainframe hardware and operating system upgrade projects.
• Implemented IBM’s Tape Mount Management (TMM) methodology for tape consolidation efforts.