SUMMARY

• To obtain a position that will allow me to utilize my strong organizational skills, educational background, and ability to work well with others in a team setting.
• Experience with various operating systems such as Windows 95/98/NT/XP/7/8/10, Windows Server 2000/2003/2008 R2/2012, Linux (Debian based), and Mac OSX systems.
• LAN/WAN networking including advanced knowledge of OSI Model/TCP IP Model, TCP/IP, DHCP, DNS, WINS, VLAN’s, NetBIOS, VPN appliances/client software, Active Directory (GUI), Active Directory Migration, Group Policy implementation.
• Cisco Router experience (1900 series, 2800 series, and 7200 series).
• Cisco Switch experience (Cisco 2960X, 3650, 3750, 4500X, SG500X)
• Experience with HP/3Comm v1910 and v1920 layer 3 switches.
• Experience in managing, configuring, and troubleshooting Cisco Adaptive Security Appliance (ASA) 5510 Firewall.
• Experience in maintaining Microsoft Exchange 2003 environment as well as deploying and administering Microsoft Exchange 2007, 2010, 2013, 2016,, and Office 365.
• Working knowledge of how to implement, troubleshoot and configure routing protocols such as EIGRP, OSPF, eBGP and iBGP, RIPv1, RIPv2, Frame Relay, PPP, and HDLC.
• Working knowledge of how to implement, configure, and troubleshoot HSRP, VRRP, VTP, 802.1Q Trunking, EtherChannels (LACP and PAgP), and NAT/PAT.
• Capable of using Wireshark to capture and analyze network traffic to troubleshoot network issues.
• Knowledge of network scanning and footprinting tools such as Nmap to identify network topology and services running on network devices.
• Microsoft Office Suite applications 2000 - 2016.
• Wireless standards and technologies including 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac, WEP, WPA, WPA2 as well as other wireless authentication and encryption schemes.
• Knowledge of network security and defense including analyzing firewall and IPS/IDS logs, anti-virus, filtering ports, access control lists, creating network policies and educating users on basic network security practices.
• Knowledge of virtual technologies such as VMWare ESXi and how to set up and run a virtual environment.
• Experience in scripting and automating tasks using the Python programming language.
• Growing knowledge of the Java programming language and Android Studio for mobile development.
• Willingness to learn new technologies/skills and never afraid to reach out for help.

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer

Responsibilities:

• Responsible for the installation, operation, and on-going maintenance of the internal SWK network and communications infrastructure. This includes the LAN/WAN of all remote offices/North Jersey HQ/Data center.
• Manages and configures virtual environment for production network and company developers using VMWare ESX Hypervisor v6.5. This includes creating new virtual machines or adding/removing resources to VMs as requested by the developers.
• Troubleshoots all network routing, switching, and firewall performance issues as escalated to the internal IT network team.
• Configures site-to-site IPSEC VPNs between the SWK network and newly acquired companies. Responsible for configuring and troubleshooting client-to-site VPN connections for end users.
• Configures Cisco Catalyst 2960X and SG500X switches, Dell SonicWALL NSA 3500 and 3600 model firewalls.
• Administration of wireless infrastructure using Aruba 7005 wireless controller and APs at remote offices.
• Configure necessary switchport interfaces and assign to appropriate VLANs, configure ports as 802.1q trunks allowing specific VLAN traffic to pass through.
• Led company network infrastructure upgrade. This included configuring stacked Cisco SG500X layer 3 switches (configuring VLANs and routing between the separate broadcast domains). Configured aggregated etherchannel links between different sets of stacked switches for higher throughput and load-balancing.. Also replaced a Dell SonicWALL NSA 3500 with two Dell SonicWALL NSA 3600s configured for High Availability and redundancy with the Cisco switches. Once devices were installed, tested different network components (VMWare v6.5 Host server and its VMs, VPN, Datto backup server) to ensure full network functionality.
• Always willing to lend a helping hand to the Network Services division to assist clients. This may include any weekend project work such as network upgrades and scheduled maintenance.
• Documents network infrastructure configurations and changes using ConnectWise, IT Glue, and Microsoft OneNote.

Confidential, NJ

HIS Network Specialist

Responsibilities:

• Implement and configure HP/3Comm v1910/v1920 layer 3 switches for our clients to use our patient monitoring devices/servers.
• Segregate patient data and back-end network control traffic of our devices using separate VLANs.
• Configure 802.1q trunk links between our HP/3Comm 1910/1920 switches and client hospital switches for inter-vlan routing.
• Implement and configure Cisco routers with routing protocols such as EIGRP and OSPF for interconnectivity between the private Confidential network and the client hospital network..
• Work closely with our clients hospital IT staff and project managers to design a topology that will work well with our patient monitoring devices.
• Implement, configure, and troubleshoot Cisco 2500 series wireless LAN controllers and access points for mobile patient monitors to communicate over the network.
• Create and develop Python scripts and tools that will allow our eGateway server (running Windows 2008) to translate the incoming and outgoing HL7 language to clients EMR (Electronic Medical Records).
• Remotely support Confidential eGateway and Central Station products that communicate with our patient bedside monitors at different hospitals and facilities.
• Troubleshoot network issues regarding our eGateway, Central Station, and bedside monitors with clients via telephone and remote support.
• Create technical bulletins/installation manuals to be published internally for distribution to field service technicians.
• Provide 24-hour on-call remote support to clients from different hospitals.

Confidential

Network Support Specialist

Responsibilities:

• Provides Help Desk support including installs, configurations, and troubleshooting for various software applications working in a Network Operating Center (NOC) environment.
• Troubleshooting includes: Windows Server 2003/2008(R2)/2012 environments, Microsoft Exchange 2007/2010/2013 , Windows XP/7/8, Mac OSX Operating Systems, VMWare ESX Hosts,
• Dell SonicWALL Firewall administration and troubleshooting including the t215, NSA 220/220W, and NSA 2400.
• Cisco Adapative Security Appliance (ASA) 5510 administration and troubleshooting.
• Provided support for our clients who host their network equipment and servers at the local data center. Troubleshooting included making sure access to that clients company resources are available, troubleshooting site-to-site VPN connectivity, and Windows Server 2008/2012 support.
• Configure and troubleshoot network connectivity on client Cisco routers (2500 and 2911 series routers) and layer 2 switches (Catalyst 2950). iPhone, Android and Blackberry support.
• Set up clients to use hosted email solutions such as Appriver and Intermedia.
• Provided tier-3 remote or field service desktop/network support for clients
• Effectively communicates with clients and colleagues through email, telephone, and the ConnectWise ticketing system.
• Performs remote monitoring and support of file backups for clients using solutions such as ShadowProtect, Backup Exec 12, and Vembu StoreGrid.
• Remotely monitors and connects to client systems using Labtech Remote Monitoring and Management (RMM) software, TeamViewer, and LogMeIn Rescue.
• Configures, deploys, and remotely monitors anti-virus software for client systems using Vipre Business solution.
• Provides emergency after-hours support for clients using company iPhone.
• Willing to lend a helping hand and travel to client sites for on-site support if necessary.