SUMMARY

• Microsoft Systems Engineer experienced in Active Directory, SCCM, SCOM, SQL & VMware administration & support, application packaging & global deployments, problem diagnosis & providing solutions, systems analysis, database design, software development, testing and QA.

TECHNICAL SKILLS

HARDWARE: IBM S/3090, 4341, AS/400, PCs, SUN Enterprise Server 4500, SUN U30/60, VAX 7000/9000, Dell servers, HP COMPAQ Proliant servers 7000, 5000 & DL /ML series, HP & EMC SAN units, CISCO & 3 - COM Routers, Switches and Hubs

OPERATING OS: MVS, VM/SP, DOS, OpenVMS, NOS, Linux, UNIX, VMware, OCL, AIXSYSTEMS WIN 2008/2012/Windows 7/8.1, CITRIX, RPG, OS/2, NETWARE, MAC OS X

SOFTWARE: MS-ACCESS, EXCHANGE, MS-OFFICE, LOTUS NOTES, ADMIN STUDIO, SQLIIS, SCCM, SCOM, VMWARE, WISE, ORACLE, VISUAL BASIC, JAVA, PERL

PROFESSIONAL EXPERIENCE

Confidential

Systems Administrator

Responsibilities:

• Designing, configuring, maintaining and troubleshooting Windows Server 2008 R2/2012, SCCM 2007 / 2012 and SCOM 2007 & 2012, SCVVM, SCSM, SCORCH Infrastructure.
• Performing regular SCCM and SCOM health checks and diagnostics of Site Server, System, Database and Client status, WMI issues, event logs, system performance, status filter rules, inboxes, disk space availability, file cleanup and server backups.
• Configuring and deploying the MBAM 2.5 infrastructure, enabling BitLocker on over 40,000 Windows clients and configuring MBAM-specific GPO settings.
• Preparing and migrating objects to Windows 7/ 8.1 & Windows 10 ZTI / LTI OS images, OSD task sequence with MDT 2012, SCCM 2012, Hyper-V & Appsense, adding device drivers and application packages and deploying those to SCCM clients via task sequence.
• Configuring and deploying windows software updates through WSUS and SCCM.
• Setting up query based collections and with direct membership software deployments, patch management with configuration of monthly patches and critical, security and malware updates, preparing reports using SQL Reporting Services (SSRS) and Power shell scripts to automate processes.
• Designing, implementing and managing AD. Completing ADFS and Office 365 integration and migration, setting up AD clustering and Group Policy Objects, ID management, migrating AD from 2003/2008 to 2012, AD backup and recovery. Working with Active directory and LDAP support tools and LDIF/ ADSI interfaces & customizing AD and LDAP schema.
• Configuring Active Directory for authentication and authorization in a mixed environment, including *nix, OSX & mobile platforms.
• Migrating Windows server 2003 environment to 2008R2 / 2012. Migrating from SCCM 2007 to SCCM 2012 R2 and from SCOM 2007 to SCOM 2012.
• Configuring and managing 802.1Q based devices including Cisco routers and switches, load-balancers, wireless controllers and access points, firewalls & SAN/NAS. Setting-up and trouble-shooting TCP, DNS, IP routing, IP subnetting and other network infrastructure components
• Creating, implementing and supporting Group Policy Objects, preferences and ADM templates for user logon scripts, OS imaging and deployments and application settings.
• Setting up .MSI and legacy based packages and applications, including AP-V using Admin Studio 2013 and SCCM 2012. Testing the packages on VMs before releasing to production.
• Configuring, managing and trouble-shooting Symantec Endpoint Protection software (SEP 11).
• Setting up SCCM to deploy and manage application software on mobile devices such as Android, iPhone (iOS), Blackberry and Microsoft Windows based phones. Also pulling data from these devices for hardware and software inventory, Asset intelligence and Software Metering.
• Responsible for design, configuration and maintenance of enterprise SCOM 2007 and SCOM 2012 platforms. This includes deployment of Root Management Server (RMS), Management Servers (MS), a database server, a data warehouse server and 7000 plus agents.
• Setting up multiple Windows Server 2003 / 2008 R2, UNIX/Linux & other file and application servers as clients to SCOM server, retrieving and displaying performance data (CPU / Memory utilization, Disk I/O, Network Bandwidth, etc), security audit and dashboard views from these hosts and getting detailed server, client and network status reports. Setting up monitors and alerts.
• Configuring SCOM 2012 to include network monitoring of devices such as routers, switches, network interfaces, various ports, VLANS. Application monitoring to include ASP.NET applications and web services from server- and client-side perspectives to get details dashboards and reports about application availability and performance as well as monitoring of .NET and J2EE based applications.
• Providing application support for SCOM platform, including add/remove servers, add/remove user access, review/update SCOM console security, create monitoring rules, add/remove monitoring notifications, creating SCOM console views.
• Upgrading and applying patches to SCOM console, agents and backend components.
• Providing problem resolution/troubleshooting for SCOM components and related custom scripts/automations to clients in the Microsoft engineering area, as well as integration into other monitoring components.
• Implementing changes/enhancements to SCOM components and creating custom Management Packs (MP) as needed.
• Creating custom reports on results of SCOM monitoring, using SQL Server Reporting Services (SSRS) .

Confidential

Responsibilities:

• SCCM software deployment tasks included:
• Preparing standard & virtual application packages (App-V) in SCCM and deploying to UAT and production machines & user IDs.
• Creating collections and advertisements and trouble-shooting deployment issues on SCCM servers & workstations. Assistance with migrating packages & user accounts from Marimba to SCCM / AD.
• Deploying packages to clients via direct membership, WQL & AD security groups.
• Interfacing with QA and end users on determining the causes of installation issues and coming up with solutions.

Confidential

Systems Administrator

Responsibilities:

• SMS 2003 / SCCM 2007 SCOM administration, maintaining and deploying several hundred applications, software patches and upgrades to all Confidential sites & systems worldwide.
• Creating & deploying O/S and application software builds & images including Windows 7 & Server 2008 R2 migration using MDT2010, WAIK, USMT & SCCM 2007.
• Interacting & communicating with Confidential management & other personnel regarding deployment specifications & scheduling on a regular basis.
• Setting up SQL 2005 sever & queries for SCCM & collections based upon client requirements.
• Application packaging/repackaging using Flexera AdminStudio 10 / InstallShield 2011 with App-V v4.SP1 connector, batch conversion and editor and Wise Package Studio.
• MSI conflict resolution and ICE validation.
• Testing / QA of packages using in-house tools & VMware and staging pilot packages including their dependencies for pre-production user accepting testing (UAT).
• Checking & validating all packaging data prior to creating and moving applications into production.
• Extensive trouble-shooting & resolution of packaging, software distribution & other issues on Confidential desktops & laptops worldwide
• Microsoft Exchange, IIS, SQL, SharePoint, Citrix, Windows 2003 / 2008 Enterprise & Blackberry server administration. GMI system integration with IBM Tivoli, HP Openview, Netcool & NetIQ.
• Provisioning, testing, deploying & managing IIS servers running on HP Proliant Server Blades.
• Server virtualization and consolidation with Citrix, VMware vSphere 4 & ESXi servers, P2V, V2P & V2V migrations, vMotion, VCP4 and setting up multiple applications on VMware 4.x.
• Setting up & migrating from Exchange Enterprise Server 2003 to 2007 / 2010.
• Supporting applications & users in .NET, ASP and COM environment.
• Configuring and managing Active Directory service accounts & single sign-on (SSO) setup.
• Configuring & administering IIS servers & web based applications, including setting up Web Logic & SharePoint & performing ongoing content management tasks.
• Setting up HP & EMC SAN, Symmetrix VMAX w/SRDF replication, NetApp FAS, Cisco & Brocade routers, firewalls, switches & other devices.
• Implementing & configuring Symantec Antivirus Protection, SEP 11 & Sophos.
• Configuring and troubleshooting WINS, DNS, TCP/IP, VOIP, router & other networking issues. Developing Powershell, batch and VB scripts. Compiling procedural documentations.

Confidential

System Administrator

Responsibilities:

• Configuring, maintaining & trouble-shooting IBM, Compaq & Dell servers running under Windows 2003 & Citrix in Boston and remote sites. Installing & configuring ISA Servers & Cisco firewall. Setting up & implementing Microsoft Virtual PCs & VMware.
• Migrating Windows NT & 2000 domain user accounts to Windows 2003 Active Directory using ADMT, AD Account Cleanup & other migration tools. Implementation of SMS 2003 .
• Migrating Exchange 5.5 to Exchange 2003 & moving mail boxes to new domain.
• Network & server monitoring using NetIQ and Microsoft Operations Manager.
• Resolving trouble tickets for issues related to various computer hardware, including Macs, Blackberry & Palm PDAs & application software including MS Office, Outlook, IE 6, Norton Anti-Virus & Windows group & file access, share, NTFS permissions and security policies.