SUMMARY

• Total 14 years of work experience in Front - end designing and Administrative operations. In that, 11 years of work experience in providing User Experience Designing, User Interface designing, Website designing, Usability, and 3 years of work experience in Office coordination and counseling.
• Good experience in the domains Education, Energy, IT, Media, Telecom, Multimedia, E-Commerce, Jewelry, Healthcare, Broadcasting, and Financial services.
• Expertise in Dreamweaver, Photoshop, HTML, Axure RP, Flash, FTPs, HP Quality Center.
• Knowledge in JavaScript, and CSS.
• Good experience in creating Wireframes, Mockup designs low and high-fidelity, and Prototypes.
• Experience in analyzing business requirements, use cases, and design specifications.
• Experience in Agile Methodology and working projects on Iterations.
• Hands-on experience in User Centered Design practices, User Research methodologies, and Usability Testing.
• Good at publishing and editing in Content Management System.
• Experience in Front-end testing and assigning defects thru HP Quality Center.
• Knowledge of sharing and accessing documents in SharePoint.
• Good in creating GUI/HTML internet and intranet applications.
• Good at creating interactive prototypes that simulate functionality, visual user experience and navigation flow.
• Experience in designing websites and portals, web/desktop application interfaces, graphical and HTML prototypes.
• Good at designing/editing graphics for marketing materials, brochures, creating corporate product Flash presentations, PowerPoint slide shows, Wall Banners, and documenting reports.
• Hands-on experience maintaining websites, and uploading to server using FTP tools. Have ability to create a website from scratch, and embedding video and flash files in WebPages.
• Knowledge of workflow diagramming and flow charts using MS-Visio.
• Highly motivated and detail oriented team player with strong analytical, organizational, communication and presentation skills.
• Good at multi-tasking and working to the satisfaction of all involved by meeting the business needs.
• Good in executing tasks under tight deadlines.
• Good analytical and technical knowledge combined with the ability to grasp new technologies very quickly.
• Excellent oral and written communication, presentation, and management skills.
• Scheduling meetings with Stakeholders and groups involved.

TECHNICAL SKILLS

• Web Technologies: Dreamweaver, HTML, JavaScript, CSS, FTPs
• Packages: MS-Word, Excel, PowerPoint 2003/2007, Adobe Acrobat Pro 10, MS-Visio Std 2003
• Prototyping: Axure RP Pro 7
• Multimedia: Adobe Photoshop 7/Photoshop CS5, Flash
• Testing: HP Quality Center 10 Oracle domain
• Documents Sharing: SharePoint Server 2007
• Communication: CISCO Meeting Place Server, MS-Office Communicator, MS-Office Outlook

PROFESSIONAL EXPERIENCE

Confidential

UX Designer Security Development OPS Automation

Dashboard is created to view statistical graphs and tables by the higher management for calls status received per day, per week, per month, per year etc. Gathered requirements from the Channel Lead, scheduled one-on-one meetings to get the brief requirements. Created prototypes using Axure for Admin Settings Module Builder . Redesigned existing Dashboard. Created new icons and images. Updated iteration stories and tasks in the SharePoint RTC on timely basis. Completed tasks as scheduled for iterations.

Oracle Identity Access Management OIAM

OIAM application is being developed using Oracle ADF, application development framework. OIAM consist of three main tools My Access Request System MARS, Enterprise Identity Reporting Tool EIRT, and Work Queue-Mercury formerly Issue View . The purpose of the OIAM is to submit security requests, track submitted requests, view pending request approvals, generate identity/roles/entitlements reports, and assign security requests. Created prototypes with navigation flow for above three tools. Also, conducted user research for Work Queue-Mercury tool by taking feedback from the users InfoSec team to find what improvements they would like to see in the new tool compared to Issue View. Completed tasks as scheduled for iterations. Attended iteration planning sessions.

Instant Based Security IBS

IBS screens allow an administrator to control and manage MSR's view and edit access. Created mockups and prototypes for related screens MSR employee search, and adding assessments to members.

OTC Risk Based Authentication

Step-up OTC is an online banking feature on dot com and mobile platforms. My role was to create mockup screens for Additional Identity Verification on Step-up one time code. System would send a temporary pass code to user's mobile number on profile once user requests for 'Change Card Limit' on Secure Checking as an additional verification. Created flow charts. Also, coordinated with project team for updating screens to accommodate MER Member Experience Review and XMC Experience Member Committee audit.

Service Accounts

• Created mockup screens with newly added feature to the application with role based Admin and User view for Selecting Application.
• Coordinated with technical lead on rearranging Infrastructure Lab SharePoint site homepage with images, layout and appearance. Created new images for the homepage.

Environment: Axure RP Pro 6.5, Adobe Photoshop CS5, SharePoint.

Confidential

UX Designer - Ecommerce Analysts team DISH.Com Design

DISH.Com CART Redesign

• The purpose of the CART redesign is to simplify the existing Order Entry Cart of Dish Network's online service from an end user standpoint. And, to achieve design consistency with the new DISH.Com along with increasing the conversion rate online. Responsibilities:
• Creating and updating Wireframes using Axure for phase 1 and phase 2 executions.
• Multi-tasking DISH's two team projects at same time CART Redesign/Tailgater and AXIOM. Efficiently coordinating with both the teams.
• Creating sample Mockups for Stakeholders and Management approval, using Axure.
• Coordination with Business/Systems Analysts, and Developers.
• Created CART design specification document 'Style Guide'.
• Creating image graphics for the CART using Photoshop CS5.
• Sharing the documents on SharePoint site.
• Actively participating in daily and weekly team and decision meetings.

Environment: Axure RP Pro 6.5, Adobe Photoshop CS5, MS-Word, Adobe Acrobat Pro 10, CISCO Meeting Place Server, SharePoint Server 2007, SnagIT 8.2, MS-Office Communicator 2007, MS-Office Outlook.

Confidential

UX Designer - Ecommerce Analysts team Ecommerce Customer Applications

AXIOM

• Axiom is the web application designed for accessibility by DISH Network's authorized agents. Using this application, the agents can keep track of their existing subscribed customers of their personal information including bill payment records and also, can add new customers for subscription to Dish channel packages and services based on the service address. Responsibilities:
• Analyzing requirements use cases and creating design specifications using MS-Word. Created web apps design specification document 'Style Guide' and 'User Interface Specification' document for multiple releases.
• Creating and updating web apps high-fidelity Mockups design, Wireframes, and Prototypes using Axure for every Release.
• Creating sample mockups for Stakeholders and Management's approval, using Axure and converting file to PDF using Adobe Acrobat.
• Creating image graphics for the documents using Photoshop CS5 and editing images to apply on the web apps.
• Creating presentation mockups for Summit demos and presentation Prototypes for Development team.
• Sharing the documents on SharePoint site.
• Testing UI design and logging new defects if found any. Handling defects and providing comments, assigning defects to concerned team members, re-testing and closing comments using HP Quality Center in Oracle domain.
• Creating UI testing report using MS-Word including screenshots of the app using SnagIT.
• Actively participating in daily and weekly team and decision meetings.
• Daily coordination with Business/Systems Analysts, Developers, and TQA team members.
• Scheduling meetings with stakeholders and team involved.

Environment: Axure RP Pro 6.5, Adobe Photoshop CS5, HP Quality Center 10 Oracle domain, MS-Word, Adobe Acrobat Pro 10, CISCO Meeting Place Server, SharePoint Server 2007, SnagIT 8.2, MS-Office Communicator 2007, MS-Office Outlook.

Confidential

Information Management Support

ADVANTAGE

Advantage is a Content Management System on intranet for Herguan University's back-office operations information.

Responsibilities:

• Updating student records.
• Record is pulled based on Student ID and edited as needed.
• Interacting and coordinating with various departments: Admissions, Administration, Academics, Finance, Registrars, Library and Student Services.
• Updating student's grades that reflect on 'Student Portal' for individual student viewing.
• Generating reports.
• Updating student classes per semesters.

Environment: Windows-XP, MS-Word, MS-Excel, Google Docs, Intranet.

Confidential

Web / UI / UX Designer - R D team

Intelligent Automatic Meter Reading IAMR / BSNPharma

IAMR is the collection of data at a remote central location from energy meter and other devices at consumer premises through wire and wireless. ICSA, also has its business in healthcare a sister company called BSN Pharmaceuticals.

Responsibilities:

• Designed user interfaces for desktop and web applications for Distributed Transformer Monitoring System DTMS, Theft Detection Device TDD, and Intelligent Cathodic Protection System ICAP including IAMR.
• Created HTML prototypes and specifications in MS-Word.
• Created low-fidelity mockups and wireframes using Axure.
• Involved in creating logos, buttons, toolbar, icons, backgrounds, and splash screens for the applications using Photoshop.
• Assisted the Project Managers in project planning and task scheduling, and closely worked with executive management.
• Facilitated and participated in the project meetings, actively interacted and coordinated with development team / QA team.
• Created corporate and product presentations in Flash and slide shows in PowerPoint, and d emos to present Infrastructure projects.
• Designed and maintained website , and web application using Dreamweaver, HTML, JavaScript, CSS, Photoshop, Flash, and CuteFTP.
• Created trademarks for embedded systems IAMR/DTMS/ICAP using Photoshop.
• Created marketing materials - brochure, media Ads, and product posters for workshops using Photoshop and effects.
• Coordinated with Business Development team, R D team, Projects team and other departments for smooth running of daily operations.

Environment: Windows-XP, HTML, JavaScript, CSS, Adobe Photoshop, Flash, Dreamweaver, Axure RP, CuteFTP, PowerPoint, and MS-Word/Excel.

Confidential

Portal Designer Consultant

Portals Ebrindavan.com is an ecommerce portal and had features like ordering and sending gifts to India from international location.

Responsibilities:

• Developed front-end UI design and navigation flow for the portal in Dreamweaver, HTML, JavaScript, and CSS.
• Created mock-ups and HTML Prototypes and coordinated with back-end development team.
• Designed graphics, and buttons using Photoshop.
• Created ecards in Flash for the Send Ecards section of the portal.
• In addition, designed, a jewelry website. Re-touched jewelry images, and created mirror effects using Photoshop.
• Created wireframes using Axure for the web flow of the website for SOC and designed their website using Dreamweaver, HTML, CSS, XML.

Environment: Windows-XP, HTML, JavaScript, CSS, Adobe Photoshop, Flash, Dreamweaver, Axure RP, CuteFTP, FTPSurfer, PowerPoint, and MS-Word.

Confidential

Web / UI / UX Designer

TeleCanor

TeleCanor is an IVR application which enables the individuals to regulate the calls they receive, and settings are configured either through intranet pages or through the telephone extension directly.

Responsibilities:

• Developed user interface for intranet and desktop application using Dreamweaver, HTML, and Photoshop.
• Performed usability testing including testing in multiple browsers.
• Created high-fidelity mockups for setup and systems settings wizard using Photoshop.
• Created menu flow mockup in Flash.
• Involved in wireframes and specifications using Axure and Ms-Word and documented the application flow.
• Created logo, buttons, toolbar, icons, backgrounds, and splash screen for the application using Photoshop.
• Designed websites, and using Dreamweaver, HTML, JavaScript, CSS, Photoshop, and Flash and used FTP tool for moving files to server.

Environment: Dreamweaver, HTML, JavaScript, CSS, Photoshop, Flash, Axure RP, FTP, and MS-Word.

Confidential

Web Designer Consultant

Websites

Developed websites considering aesthetics, layout, typography, and appropriate navigation flow.

Responsibilities:

• Gathered requirements for the websites from clients with one on one discussion.
• Created templates in Photoshop prior developing WebPages.
• Involved in sitemap architecture, color coordination, navigation flow, logo creation and logo re-touching.
• Submitted website URLs to search engines like Google, Yahoo, MSN and others

Environment: Dreamweaver, HTML, JavaScript, CSS, Photoshop, Flash, CuteFTP, MS-Word.

Confidential

Freelance Website Designer

Websites / UI Designs

Developed and maintained websites for different clients as a freelancer and as per client's requirements, web design with good look and feel, color coordinated layout, logo creation, and appropriate navigation flow.

Responsibilities:

• Designed and maintained the website stand-up comedian's portal using MS-FrontPage. Also, involved in online Links Exchange for the portal.
• Created education website homepage in Flash and rest of the website in HTML using Dreamweaver.
• art auction was a static website with few pages created using Dreamweaver and Photoshop.
• travel was created in HTML and Flash graphics.
• web services was created using Dreamweaver, HTML, JavaScript, CSS, Flash, and Photoshop.
• Designed desktop application User Interface for Healthcare - Kalyani Dental Hospitals.

Environment: Dreamweaver, MS-FrontPage, HTML, JavaScript, CSS, Photoshop, Flash, CuteFTP.

Confidential

Graphic Designer Flash

Cardoonz, the ecards portal had good collection of creative flash and static ecards for all events and occasions and for all age groups.

Responsibilities:

• Developed Flash ecards for for various occasions and events.
• Coordinated with the team for smooth running of production and reporting to Team Lead.
• Images re-touching in Photoshop.

Environment: Photoshop, Flash.

Confidential

Web Designer

This web Portal had many features covering from daily news to entertainment, horoscopes, weather etc.

Responsibilities:

• Involved in creating graphics and web pages for the portal Confidential
• Updating web page features on regular basis and timely maintenance using Dreamweaver, Photoshop and FTP.
• Re-touching images and creating animated advertisement banners using Photoshop and GIF Animator.
• Involved in online link exchange marketing, contacting through email.

Environment: Dreamweaver, HTML, Photoshop, GIF Animator, FTP.

Confidential

Web Designer

Project Monitoring Management System

This was a web intranet application developed for hotel industry to monitor the Hotel Management system.

Responsibilities:

• Involved in designing graphics for the application using Photoshop.
• Graphics included creating buttons, icons, image re-touching.
• Assisted the team lead and coordinated with development team.

Environment: Adobe Photoshop.