SUMMARY

• An IT professional with 7+ years of experience, having expertise in Windows Installer technology, Wise Package Studio, Application virtualization; skilled in analysis, troubleshooting, testing, documentation, technical support, configuring Windows Operating System and windows network administration.
• Application Repackaging using with Wise Package Studio 7.0, 8.0, Admin Studio Install Shield 10.5, 11.5,12.0 and APP - V 5.0
• Preparing Packaging Workstations with clean Windows XP operating System and creating base images for application packaging using VMware.
• Experience in Installing and Configuration of SCCM Client and Console for Deployment and QA of applications in the test environment.
• Good working Knowledge on Vendor .MSI Customization using Transforms (.MST)
• Experience in Creating Transforms for Prepackaged MSI Packages.
• Experience in Active setup and Custom Action in the process of Repackaging in Install shield.
• Good working Knowledge on Troubleshooting Tools Likes Orca, Filemon, Regmon and Process Monitor.
• Well knowledge in Self Repair, Self Healing and Roll-Back in Install Shield.
• Work included understanding the ODBC Connectivity and ICE.
• Experience configuring and upgrade the Windows Operating System
• Good Knowledge on Group Policy & Active Directory
• Centralized distribution of packages using SCCM 2007/2012 creating user groups, distribution packages and advertisements
• Good Experience in creating Upgrades, Patches and Services as per customer standards.
• Very good experience in creating 'A' records (DNS Entries), conditional Forwarder DNS. Troubleshooting experience in DNS Failover
• Write the custom actions by using PowerShell, VBScript, and batch scripting languages.
• Skilled in Desktop technologies, installation, configuration and set up of environment for application integration process.
• Familiarity with APPDNA Tool for automatic compatibility testing on Windows 7.
• Knowledge on Perform all phases of Software Packaging, including requirements analysis, Package design, development and testing
• Good experience at MAC Packaging and OS experience
• Interface with the end-users and application testers to conduct UAT and/or troubleshoot applications with issues.
• Created various DNS zones in different domains.
• Good experienced with creating automated software installations using Admin Studio in a large Enterprise environment running Windows 7 (32-bit and 64-bit).
• Knowledge on WinZip Self-Extractor
• Windows 2008 Image building, documentation and communication plan preparation and execution experience
• Good Experience troubleshooting and deploy application compatibility for Windows 10
• Troubleshoot problems to locate root cause and appropriate fixes in expedient fashion.
• Experience installing, patching/maintaining and troubleshooting applications and operating systems
• Experience in LANDesk Management suite and LANDesk Application Virtualization.
• Trouble shooting MP, DP & WMI related issues and its configurations
• Experienced Able to create MSIs from setup captures
• Experienced in Migration of Windows 2008 R2 / Windows2012 R2
• Worked with Virtualization Technologies from Microsoft and VMware.
• Created base images of XP /win7, win 8,win 10 OS for application packaging using VM Sphere
• Extensive knowledge in DHCP by configuring proper subnet mask, default gateway and DNS information on a server
• Experience with WSUS and SCCM patching in a large scale environment
• Experience withSCCMto create packages and deploy applications to users' collections
• Worked with App-V Sequencer and Client for sequencing, streaming, testing and troubleshooting virtual applications.
• Good knowledge on Developing and maintaining Custom MOF files
• Knowledge on Troubleshoot production support issues post-deployment and recommend solutions as required
• Experience with Citrix XenApp that provides application virtualization and application delivery.
• Experience in providing secure remote access to virtual desktops and applications Citrix Access Gateway.
• Adaptive to learn new technologies, highly motivated to work in a team.
• Working independently with minimum directions.

TECHNICAL SKILLS

Packaging Tools: Wise Package Studio 8.0,APP V 4.6 SP1, 5.0Install shield Admin studio 11.0,12.0,Windows Installer 4.0/5.0, Citrix XenApp, Citrix XenServer, Windows 2008 R2, Citrix XenApp 6.5Scripting/ Programming Languages

Virtual Computing Tools: VM Ware workstation, ESX 3.5 Maintenance, Virtual Desktop Infrastructure (VDI)

Troubleshooting Tools: File Mon, Regmon, ProcessMon, Picture taker, Examdiff, Wise Com Capture, Windows Installer Log Utility Tool, Icon Extractor, Beyond Compare, Orca

Deployment Tools: SCCM 2007,2012 MDT2012, Microsoft Build Manager, Altiris Notification and Deployment Server

Application Remediation Tools: APP DNA, Microsoft ACT Toolkit 5.5

Software/Databases: SQL, DBMS, RDBMS

Web Technologies: HTML, XML

PROFESSIONAL EXPERIENCE

Confidential

Application/Software packager

Responsibilities:

• Delivering the packaged applications for Desktops and Servers through SCCM 2012
• Involved in testing the applications and sending it to Quality for QA testing in store environment and doing an End User Acceptance Testing to pass to deployment.
• Deployed applications using SCCM 2012 and MDT by creating the application profiles using both Task sequence and Microsoft Build Manager.
• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Wise Package Studio 8.0 Admin Studio 11.0, 12.0 and App V 5.0SP1.
• Troubleshooting and fixing root cause of issues in SCCM infrastructure.
• Experienced in Migration of Windows 2008 R2 / Windows2012 R2
• Created base images of XP /win7, win 8,win 10 OS for application packaging using VM Sphere
• Converting the legacy application into windows installer formats using the app v sequencer.
• Assistance in the development and publication of processes and standards that support the Application Packaging function.
• Write the custom actions by using PowerShell, VBScript, and batch scripting languages.
• Good understanding of Windows Installer (how to create MSIs, update MSIs, transforms)
• Experience with updating new MSI in SCCM 2007/SCCM 2012 for deployment.
• Virtualizes anyWindowsapplication and give workers secure access to their applications and documents from anywhere on any device using the Citrix xenapp 5.5
• The application that are packaged for the Citrix environment will streamed using Citrx gateways in the Citrix streaming server.
• Experience installing, patching/maintaining and troubleshooting applications and operating systems
• Experience configuring and upgrade the Windows Operating System
• Good Knowledge on Group Policy & Active Directory
• Knowledge on Understanding installer dependencies (runtimes, prereqs)
• Providing secure remote access to virtual desktops and applications Citrix Access Gateway.
• Migrating applications from Windows XP to Win 7.
• Knowledge on WinZip Self-Extractor
• Experience with MDOP 2010 tools App-V 4.6 and 5.0 Virtualization of applications that support Win 7
• Expert in Application packaging, troubleshooting and remediation applications in a Citrix environment.
• Worked on engineering applications such as Team center, ACAD and Solid Works etc.
• Troubleshoot problems to locate root cause and appropriate fixes in expedient fashion.
• Experience installing, patching/maintaining and troubleshooting applications and operating systems.
• Experienced with Software Packaging and Deployment for Citrix Servers
• Testing the applications inWindows 7 - platform for admin and non admin users.
• Implementation, Configuration, and Troubleshooting of Systems Using Windows 7.
• Creation of various scripts to assist with tasks related to the Application Packaging role.
• Documentation of all tasks, activities, relating to the Application Packaging role.
• Wise Script experience to write the custom action
• Created MSI’s in a locked down environment and set permissions on files and registry keys for user access.
• Created MSTs for the In-House applications, COTS Type applications, and vendor MSIs to modify and package them as per the organizations packaging procedure according to Microsoft’s best practices guidelines.
• Knowledge on Troubleshoot production support issues post-deployment and recommend solutions as required
• Windows 7 and XP Integration testing and system testing.
• Good experience at MAC Packaging and OS experience
• Performed package validation and troubleshooting the applications to resolve Internal Consistency Errors (ICE).
• Good knowledge on Developing and maintaining Custom MOF files
• Interacted with Users and Application Owners for gathering information required for Application Packaging.
• Knowledge on Experience with VMware ThinApp or application virtualization
• Used VB Scripts and Wise Script Editor to create wrappers for preinstall and post install software packaging and to automate and schedule the tasks.
• Conducted peer review and pre-quality control on MSIs created by team members and final quality checks before releasing to testing.
• Provided desktop support, Installed and configured Windows XP SP2workstations in store levels.

Environment: Windows 7(32bit, 64 bit), Install Shield 2011,2013, Admin Studio 11.0,12.0, APPV 5.0, Citrix XenApp 5.5, SCCM 2012, AD,VM ware 6.0, Windows 2008 R2, Citrix XenApp 6.5,Wise package studio 8.0, VB Script, Batch script, PowerShell, Install Watch Pro, Filemon, Regmon and Process Monitor

Confidential, Miami, FL

SCCM Consultant/Software packager

Responsibilities:

• Assistance in the development and publication of processes and standards that support the Application Packaging function.
• Develop software packages for SCCM 2012, including usage of batch and scripts
• Monitored SCCM platform and mitigated issues as needed
• Application discovery - discovery of all aspects required for application installation, dependencies and configuration and Packaging of applications using appropriate tools in line with company standards.
• Extensively worked on operating systems like XP, Windows 7
• Validation of Internal and Application Consistency Evaluators.
• Co-ordination of User Acceptance Testing of packaged applications.
• Experienced in Perform all phases of Software Packaging, including requirements analysis, Package design, development and testing
• Good Knowledge on Group Policy & Active Directory
• Creation of various scripts to assist with tasks related to the Application Packaging role.
• Documentation of all tasks, activities, relating to the Application Packaging role.
• Created MSI’s in a locked down environment and set permissions on files and registry keys for user access.
• Knowledge on Experience with VMware ThinApp or application virtualization
• Created MSTs for the In-House applications, COTS Type applications, and vendor MSIs to modify and package them as per the organizations packaging procedure according to Microsoft’s best practices guidelines.
• Implementation, Configuration, and Troubleshooting of Systems Using Windows 7 operating system.
• Developed various custom actions that need to perform specific tasks for, during and after installations.
• Performed package validation and troubleshooting the applications to resolve Internal Consistency Errors (ICE).
• Knowledge on WinZip Self-Extractor
• Experience with WSUS and SCCM patching in a large scale environment
• Interacted with Users and Application Owners for gathering information required for Application Packaging.
• Used VB Scripts and Wise Script Editor to create wrappers for preinstall and post install software packaging and to automate and schedule the tasks.
• Conducted peer review and pre-quality control on MSIs created by team members and final quality checks before releasing to testing.

Environment: Windows 7, Windows XP, SCCM 2012, VB Script, Wise Package Studio 8.0,Admin studio 10.0, VMware, Orca.

Confidential, Dallas, Texas

Application packager/sequencer

Responsibilities:

• Packaging of applications using wide range of enterprise tools with windows installer technology.
• Worked with Wise Package Studio 7.0 for repackaging legacy setup into MSI, Merge Modules (.MSM) and Patches (.MSP).
• Configuring vendor supplied MSI with install tailor to create Transforms (.MST).
• Packaged outputs are deployed using SCCM 2007 deployment tools.
• Sequencing applications using App-V 4.5 and publishing on Microsoft App-V Management Server.
• Experience in publishing the sequenced applications on Windows Server 2008 Microsoft
• App-V Management Sever to the defined groups in Active Directory.

Environment: Windows xp, Windows 7, Admin studio, Wise Package Studio 7.x, App-v 4.5, VBScript, VMware Workstation.