SUMMARY

• Skilled trainer and proven ability to lead many successful Information/Communication Technology Projects.
• Highly effective liaison and communication skills proven by effective interaction with management, users, team members and vendors.
• Strategically managed time and expediently resolve problems for optimal productivity based on the Troubleshooting Life Cycle.
• Profound ability to direct multitasking effectively.
• Outstanding technical background with a solid history of delivering superb customer - centric service.

CORE COMPETENCIES

• Structured Cabling (Fiber Optics/Copper)
• Budget & Human Resource Management
• License-Free Broadband Wireless Engineer
• Designing LANs and Inter-networking
• Computer Telephony Integrator
• Electronic Storage Information Compliance
• Private SaaS Cloud Integrator
• Telecom Auditor

TECHNICAL SKILLS

• Platform Microsoft Windows
• Linux
• Unix
• Oracle Databases
• VoIP
• GSA Compliance on Cloud Computing
• Cisco Router/Switches
• Xen Project Hypervisor
• Google Cloud Platform Technician
• Python 2.7 eMail Encryption

PROFESSIONAL EXPERIENCES

Confidential, Bronx, New York

Senior Consultant

Responsibilities:

• Known as the “go-to” person in directing a team of talented local/wide-area network contractors while partnering with Verizon Business Solutions in evaluating a LAN/WAN design plus Internetworking deployments. Identified circuit capacity planning plus provisioning, security at the edge of the network and instituted a records retention procedure in compliance with the Technology Management Reform Act of 1996.
• Had to compile a list of the customer's business goals, starting with the primary purpose of the network LAN/WAN design project.
• Provided documentation, training and mentoring to junior engineers throughout the deployment.
• Headed a project to reduce CAPEX by suggesting an IP PBX Enterprise Appliance, connecting Software Phones, IP Phone and one Analog Phone for Failover/Redundancy to the PSTN (Public Switched Telephone Network)
• Initiated daily network traffic monitoring cross-platform procedures in compliance with quality of service, service level agreements and updating protocols to meet the five (5) nines 99.999%.
• Collaborated with Seasoned CLEC's in developing a defined telecommunications circuitry wire/cabling routing schematics to deliver proper installation on time and within budget.
• Proudly project managing Confidential Hosted PBX Service on Google Cloud Platform. A Private Branch Exchange (PBX) known as a virtual PBX eliminating the installation, operation and maintenance costs of owning a VoIP PBX. The deployment is based on General Services Administration (GSA): Federal Acquisition Services Cloud Procurement Best Practices utilizing the Systems Development Life Cycle (SDLC).

Confidential | New York

Consultant | Field Dedicated Systems Engineer

Responsibilities:

• Designed, developed, launched, migrated a complete installation and configuration of Windows Server 2003 Enterprise R2, Double-Take 4.5 failover/replication application for a custom design of Citrix Platinum Presentation Server 4.5 with Active Directory plus Exchange 2003/2007 for a Wall Street Investment Firm.
• Migrated the server offsite, configured Cisco Routers, installed servers on racks at Confidential, New York with 24/7 global access for the Traders.
• Maintained a 24/7 relationship with Data Center Engineers to ensure accessibility of the custom designed application, reporting procedures, disaster recovery, system troubleshooting, seamless response times in-line with the Service Level Agreement.

Confidential | Long Island City, New York

Senior Network Engineer

Responsibilities:

• Accomplished delivery of telecommunications circuits and turn-ups for voice network integrations including configuring Adtran routers. Completed 90% of the implementation the other 10% was the responsibility of the ISP Circuit Engineer.
• Facilitated a Steelhead Riverbed WAN Accelerators deployment for Voice/Data Networks for Titan Outdoor Advertising Agency with markets located in Canada and Europe.
• Interacted with established industry Hardware/Software Vendors nationally, oversaw monitoring system access, security, market-wide antivirus/malware deployment at the end-user and created up-to-date documentation.

Confidential | New York

Assistant IT Director

Responsibilities:

• Promoted to Assistant IT Director after one year of employment and selected to guide Software Development Life Cycle for an Oracle and ScoUnix Project for the Accounting Department.
• Developed a tracking system to monitor 50% of the IT Department's Budget, IT human resources needs, project management and managed IT/ICT services for 5 offices located along the Northeast Corridor.
• Achieved a trusting relationship with management based on 100% success rate of completion of integration projects office-wide, supervised technical staff during structured cable upgrade to CAT 5E, migration to Novell 6.5 for all the offices to support the in-house designed accounting application.

Confidential | New York

Software Specialist/Lan Technician

Responsibilities:

• Assisted Network Manager in administration of 10 mirrored servers and all residing applications; maintained production servers, remote towers and gateways.
• Installed, configured, optimized and monitor PC-DOCS Office-Wide Electronic Document Application.
• Created procedures for Electronic Data Gathering and Retrieval (EDGAR) in collaboration with Security and Exchange Commission (SEC) that enabled attorneys to efficiently file company documents in compliance with SEC regulations for their corporate clients.
• Worked with thee Estate Planning Partner to ensure document encryption of all high-profile clients.
• Led development and installation of servers and workstations in the Washington, D.C. office.