SUMMARY

• me is MCSE, CCNA, CCNP and CCIE certified me has experience configuring and troubleshooting Cisco network routers, switches and firewalls for medium and large size locations and enterprise at IBM, Confidential, and Hess
• Information systems professional wif over 23 years of technical experience in supporting functional integration, local area networks, protocols, operating systems, communication applications, configuring, and upgrading hardware/software.
• me provided Network design, and has the ability to troubleshoot and support related to VoIP wif teleports and Stabilized and Un - Stabilized Antennas: Seatel Comtec and Spectrum Analyzers
• me has working noledge of Sat ILEC providers like Satmex 5, Satmex 6, T-14, EMEA, and L, C, KU and KA band
• Managing and giving operational support to techs out in the field, offshore, and leading the onsite support team to provide local and global supportremotely and by phone.
• Ability to interface wif the business community wif concerns issues, outages, and support escalations.
• Resolving production support issues, questions, and conflicts from support team and customers as neededto network monitoring like Solarwinds and tracked metrics by running monthly reports out of the Help Desk applicationRemedy, Heat, HPSC, and Etc.
• Worked wif managers and other co-workers and or outside personnel to coordinate server or other infrastructure projects and tasks to be completed.

TECHNICAL SKILLS

• MS Office 97/2000/2003/2007
• Windows NT 4.0/Windows 2000/XP/Vista/Windows 7
• Active Directory
• VoIP Cisco UnityAdmin and Call Manager 3.3-4.2-6.0
• Redhat
• MS Project
• SMS 2.0
• MSA Windows Back Office
• Lotus Notes
• Lotus 1-2-3- 6.x
• cc: Mail
• Microsoft Exchange 2000/2003/2008
• MS Communicator
• LiveMeeting expertise
• Go To Meeting
• Citrix Metaframe v. 1.8 (thin-client)
• Solarwinds
• Blackberry Server
• Data Management
• PBX Systems
• Adobe 10
• SMS 2.0
• Outlook
• GroupWise
• Right FAX
• Survive IT
• Site Server 3.0
• Track
• SourceSafe
• HEAT
• Belarc Advisor
• FrontPage Pro
• Visio
• GUI Front-end
• Putty
• Telnet
• Ghost
• Drive Image Pro
• Wireless Point to Point
• Night Radia
• Lucent/ Avaya PBX Systems
• Confidential -OpenView Administration
• LAN/WAN
• Blackberry Units
• Firewalls (checkpoint)
• Hubs
• Cisco Routers and switches
• VPN
• Frame relays
• Ethernet
• Baystack switches
• Service Pack SP3 -6a
• QoS
• IPSec
• GRE
• HSRP/VRRP
• NAT/PAT
• DS3
• ISDN
• OC3
• DCHP
• OSPF
• FTP
• RIP
• DNS
• MPLS
• BGP
• TCP/ IP
• VERITAS Tape Back-up

PROFESSIONAL EXPERIENCE

Confidential

Senior Network Architect Lead

Responsibilities:

• Documentation planning of new and future projects wif project managers to complete project timelines
• Research and recommendations for Network Design, to new and existing hardware upgrades router and switch templates/configurations.
• Design, implement, support and maintain firewall/security infrastructure, Intrusion Prevention Systems, and PCI environments.
• Maintaining documentation of PCI environments for use in internal/external audits.
• Installation of new IBM Standalone and Blade servers, Sun Servers, EMC, and VMware, maintenance, updates, and network architecture
• me has working noledge of IP schemas for both IPV4 and IPV6
• me has multiple years’ experience configuring rugged Cisco CGR-2010 routers and CGS-2520 switches
• me has installation and working noledge wif VMware applications: vSphere wif Operations Management, vCloud Director, and NSX.
• Installed and configured the Cisco routers and Cisco Switches, and Nexus Series Models 7000 and 9000
• Design and implemented a Network Architecture Modeling structure
• Used TACACS, Puddy, CiscoWorks/NNM/Vitalnet/Vital QIP, Riverbed, NetScout for lost packets (nGenius)
• me installed configured and implemented Palo Alto Firewalls PA-3060 PA-3020 and WF-500
• me has experience dealing wif Site Surveys wif wat is there and wat is not needed to standardize the site
• Telephony System Designs, me managed Avaya IPT/ VOIP nationwide and supporting remote clients.
• me has many years working wif ATT, Verizon, and Comcast turning up PRI’s, T1, T3, and OC3 and created disconnect orders to terminate service for Demarcs, POTS line, and 66 Blocks.
• Configured and maintained add/removes updates, and mobility extensions ATT and Verizon mobility .
• Used Load Balancing, VLAN Trunking OSPF, RIP, IGRP, EIGRP, BGP, TCP/IP Routing, QoS, IPSec, GRE, HSRP/VRRP, NAT/PAT, and Protocols.
• Documentation planning of new and future projects wif project managers to complete project timelines
• Research and recommendations for Network Design, to new and existing hardware upgrades router and switch templates/configurations.
• me installed, configured, and implemented wireless standards through the use of APs/WAP and LWAPs throughout all NiSource nationwide for employees and visitors at locations, remote locations and used radius for user authentication for wireless and active ID key when coming across VPN. Also did full scale documentation for each existing or new configuration design.
• Design and implemented Cisco Wireless infrastructure for all locations 400 locations worldwide. Configured and installed the WLC 5508 and 2504 wif Air LAP 1262N wif all locations wif to separate Vlans for Corporate users and Vlans for Guest wireless.

Confidential, Houston Texas

Senior Network Architect Lead

Responsibilities:

• Worked wif Project Manager for a aggressive timeline to complete a go live of SAP Integration deployment world wide to do a site to site survey to 388 sites Confidential standards.
• Dealing wif many different ILEC’s worldwide from BT, Tel Mex, Lisa Communications, Telus, ATT, Verizon, EMEA, and Asia Pacific for the many different cost provisions worldwide
• Determined if sites worldwide were to has a T1 or E1, and also if the will has a VPN connect wif a local internet provider depending upon the cost and the duration of the contract.
• me has thirteen resources worldwide that report to me directly including three local for dealing wif US issues wif daily updates as the projects goes towards its go live date
• Working directly wif ATT for all US and Worldwide locations for MPLS and VPN connect point to point connectivity for a one time cost provision for all location in the US.
• Used Red Hat to provide a rapid-deployable tool for systems in remote locations in the gulf and worldwide to administer and manage a complex, geographically disbursement of desktop deployments from a single web-based console.
• me also used Red Hat Network administer to remotely update, group, deploy, and provision desktop systems. Whether it's 10 or 10,000 desktop systems worldwide.
• me made major improvements to everything, from OpenOffice and Firefox to networking, laptop support, peripheral support, graphics, and multimedia.
• Also to client installations can be finely tailored and locked down for simplicity and security for any task workstation for those who systems require performance and visualization standards.
• Design and implemented a Network Architecture Modeling structure
• Design and implemented Cisco Wireless infrastructure for all locations 400 locations worldwide. Configured and installed the WLC wif Air LAP 1262N wif all locations wif to separate Vlan 3 for Corporate users and Vlan 4 for Guest wireless.
• Documentation planning of new and future projects wif project managers to complete project timelines
• Research and recommendations for Network Design, to new and existing hardware upgrades router and switch templates/configurations.
• Designed new configurations per site being that every site is considered unnon until assessment is complete
• Created a minimum hardware requirement that is needed for every site
• Also worked wif tools team to develop the SAP GUI platform for the clients in the field to push through SCCM for updates of SAP, Microsoft products, third-party applications, custom in-house line-of-business applications, hardware drivers, and system BIOS to a variety of devices—including desktops, laptops, servers, and mobile devices.
• me used NETQOS and Solarwinds to get information from remote sites worldwide
• Did site assessments for 388 sites to make the compliant to BHI standards
• Designed configurations for routers, switches, and symmetry commander for remote connectivity per site

Confidential, Houston Texas

Senior Network Engineer

Responsibilities:

• Installed and configured the 3Com/Cisco routers and 3Com procurve switches and Cisco Switches
• Design and implemented a Network Architecture Modeling structure
• me used MS Communicator to communicate wif associates throughout Confidential .
• me used all new Confidential Proriliant servers and blades using Microsoft server 2003 and 2008.
• Installed STK Clariion CX-600 as a multi-host fibre channel wif capabilities of 128 hosts and Confidential -UX as host. STK tape silos, EMC Symmetrix, and Clariion Brocade switches and web tools, implemented full data back up procedure using Veritas Backup Exec, and troubleshooting the TSM (Tivoli Storage Management)
• Installation of new IBM Standalone and Blade servers, Sun Servers, and EMC and ADIC storage cabinets, VMware ESX Servers, maintenance, updates, and network architecture
• me used multiple vendors to get implementations competed and documented to complete the ticket.
• Used TACACS, Puddy, CiscoWorks/NNM/Vitalnet/Vital QIP, Riverbed, NetScout for lost packets (nGenius), Firecall, PIMS, ESM, and Passcalc.
• Telephony System Designs, me managed Avaya IPT/ VOIP and Cisco Call manager 3.3, 4.6, 6.0 across world continents wif supporting remote clients..
• Configured and maintained add/removes updates, and mobility extensions. Also used Unity Admin for voicemail (TDM, VoIP, CTI, contact center)
• Used Load Balancing, VLAN Trunking OSPF, RIP, IGRP, EIGRP, BGP, TCP/IP Routing, and Protocols.
• Documentation planning of new and future projects wif project managers to complete project timelines
• Research and recommendations for Network Design, to new and existing hardware upgrades router and switch templates/configurations.
• me installed, configured, and implemented wireless standards through the use of Confidential Procurve APs/WAP and LWAPs throughout all Confidential worldwide for employees and visitors at locations, remote locations and used radius for user authentication for wireless and active ID key when coming across VPN. Also did full scale documentation for each existing or new configuration design.

Confidential, Houston Texas

Senior Network/ Desktop / Communication Engineer

Responsibilities:

• Remote and on-site support and network monitoring of satellite communication systems and voice and data networking equipment on offshore and land-based facilities.
• me installed and implemented tape back units on 16 offshore and 8 remote drilling locations. Worked wif Iron Mountain to receive and pick tapes. me also restored files when needed for company men who need specific files restored when lost. me also scheduled weekly and monthly back-up tapes wifin each site.
• LAN/ WAN Architect for 8 global data centers and 7 Drilling platforms offshore and 15 remote locals across the globe.
• Deployed Maximo worldwide for Hess global initiatives
• Experience wif a multitude of equipment so as Weatherford, Oceaneering, Cameron, Hydril, Kongsberg, L-3, Emerson Process, Raytheon, Honeywell, and Siemens.
• Talked wif Project managers for upcoming projects and configured LAN/WAN environments as necessary. Also took existing configuration and upgraded them as needed to the project plan.
• Used AT&T Commerce to get Router and Switch hardware and cables. Also used Orange Business Services for some of my North America and overseas MPLS Clouds but mostly used ATT.
• Researched and recommended LAN/WAN/MAN, to L3 to L4 to specific VLANS per group, VLAN Trunking OSPF, RIP, IGRP, EIGRP, BGP, to bandwidth utilization, configurations for router and switches to new Data Center as need for new building to cabling, to dealing wif ILEC to MPLS, to fiber, to back office, and the bridge configuration from old building to new till everyone is moved.
• Successfully designed and rolled out Multicast infrastructure for delivering live video streaming across the MPLS infrastructure
• Took phone calls from the customer, tracking wif trouble ticketing system using IBM Maximo Ticket Base system doing first, second, and third level support.
• Research and recommendations for Departmental handbook, to communications, software, and hardware upgrades to Support Manager.
• Telephony System Designs, me managed Avaya IPT/ VOIP and Cisco Call manager 3.3, 4.6, 6.0 across world continents wif supporting 8000 clients. me did add/removes updates, and mobility extensions. Also used Unity Admin for voicemail (TDM, VoIP, CTI, contact center) Aruba Wireless.
• me used SCCM for updates of Microsoft products, third-party applications, custom in-house line-of-business applications, hardware drivers, and system BIOS to a variety of devices—including desktops, laptops, servers, and mobile devices.
• Ability to monitor, perform onsite and virtual coverage to 8000 users in the HESS Corporation Global area and charged according cost centers through VPN, and Citrix.
• Installed and configured the Cisco Switches, Jupiter firewall, and Cisco routers (puddy) TACACS. me also used CiscoWorks/NNM/Vitalnet/Vital QIP, NetScout for lost packets (nGenius), Firecall, PIMS, ESM, and Passcalc.
• Storage Area Networks (SAN), Enterprise Storage Arrays deploying storage wif controller based systems such as EMC Clariion installing and configuring host bus adapters installing and configuring multipathing software EMC Powerpath noledge/experience designing and deploying local/remote mirroring solutions for backup and disaster recovery wif noledge of SRDF, Truecopy, Timefinder, and Shadowimage.
• me installed and tested Patch Panels, Punch Downs, 66/110 b blocks, 110-patch panels.

Confidential, Houston Texas

Datacenter Network Engineer

Responsibilities:

• Design and implemented a Network Architecture Modeling structure like Utilization Scalability Traffic Requirements, Patterns Bandwidth/Application Analysis, Wide Area Network Inventory and Assessment, and Communication Services Contract Negotiations.
• Configured OC-192, OC-48, and OC 3 Routers across the MPLS infrastructure
• LAN/ WAN Architect for 17 data centers globally
• Installed and used Cisco Firewall, Checkpoint VPN-1 Gateway, Synoptic Lattishubs, & 3com Hubs, Cisco Routers 6350 Series (Catalyst 5500 & 6500 Series) Cisco IOS
• me has working noledge of Network analyzers, e.g. Sniffer, Wireshark/Ethereal, tcpdump, fw monitor.
• Used Load Balancing, VLAN Trunking OSPF, RIP, IGRP, EIGRP, BGP, HSRP, DWDM, TCP/IP Routing, and Protocols, Frame relays, Baynetworks/Baystack switches and Ortronics Cat 5, Using System backing up network data.
• me installed new Dell Poweredge Servers, Windows 2000 Advanced Server wif Exchange 2000 Server, Active Directory, and Exchange 2000 Clusters.
• Installed STK Clariion CX-600 as a multi-host fibre channel wif capabilities of 128 hosts and Confidential -UX as host. STK tape silos, EMC Symmetrix, and Clariion Brocade switches and web tools, implemented full data back up procedure using Veritas Backup Exec, TSM (Tivoli Storage Management)
• Installation of new IBM Standalone and Blade servers, Sun Servers, and EMC and ADIC storage cabinets, VMware ESX Servers, maintenance, updates, and network architecture
• Ability to diagnosis/troubleshoot hardware issues server, hard drive, power supplies, and memory replacement on Compaq and IBM equipment
• Ability to monitor 100+ sites in the Houston and surrounding areas and charged according cost centers using remedy ticket
• Installed and used IBM Director and Compaq Insight Manager to monitor and sync wif Remedy for ticket automation to email for Servers to technicians on call, and in the NOC
• Ability to work wif Global and Regional IT vendors for product placement and purchase
• Installed and configured network to Liebert UPS, but also used IBM Power Executive to monitor power usage from each rack in the data center.

Confidential, Houston Texas

Network Design/ Server Engineer and Cabling Technician

Responsibilities:

• Installation of new IBM Standalone and Blade servers, Sun Servers, and EMC and ADIC storage cabinets, VMware, maintenance, updates, and network architecture
• Installed and maintained Blackberry servers and Blackberry units wif Exchange and Active Directory. Worked wif Verizon and T-Mobile to provide voice for the units.
• Ability to diagnosis/troubleshoot hardware issues server, hard drive, power supplies, and memory replacement on Compaq and IBM equipment
• Ability to monitor 100+ sites in the Houston and surrounding areas and charged according cost centers using remedy ticket
• Responsible for network performance issues, designs issues and reviews, and new technologies purchases/
• Installed and used IBM Director and Compaq Insight Manager to monitor and sync wif Remedy for ticket automation to email for Servers to technicians on call, and in the NOC
• Ability to work wif Global and Regional IT vendors for product placement and purchase
• LAN/ WAN Architect for 17 data centers globally through MPLS infrastructure
• Installed Bloomberg Software in the Server and PC and supported clients globally
• Installed and configured network to Liebert UPS, but also used IBM Power Executive to monitor power usage from each rack in the data center.
• Installed and configured 6509 and 3750 Cisco Switches, Monitored VLAN across the network.
• Enabled SNMP to monitor Servers
• Telephony System Designs, me managed Cisco Call manager 3.3, 4.6, 6.0 across world continents wif supporting 30,000 users. me did add/removes updates, and mobility extensions. Also used Unity Admin for voicemail (TDM, VoIP, CTI, contact center) Data Center raised floor equipment planning and layout, and FM200 & Other Dry-Type Suppression Systems. me installed and maintained Exchange, Active Directory, Load Balancing, Voice, IPT and DNS, Call Manager and Unity Cisco 7940 and the 7960 multi-function VoIP phones and the WAP, LWAPP, WLSE, and service module engines LEAP and WISM. Cisco switches 3560 series wif POE and Cisco 1700 routers.
• Design and implemented a Network Architecture Modeling structure like Utilization Scalability Traffic Requirements, Patterns Bandwidth/Application Analysis, Wide Area Network Inventory and Assessment, and Communication Services Contract Negotiations.

Confidential

Bank Technician

Responsibilities:

• Installation of new Servers, PC’s, laptop, Monitors, and Printers
• Ability to diagnosis/troubleshoot hardware issues PC, laptop, hard drive, power supplies, and memory replacement on Confidential and Dell equipment
• Ability to monitor 200+ sites in the Houston and surrounding areas and charged according cost centers
• Telephony System Designs, me managed Cisco Call manager 3.3, 4.6, 6.0 across world continents wif supporting 30,000 users. me did add/removes updates, and mobility extensions. Also used Unity Admin for voicemail (TDM, VoIP, CTI, contact center) Data Center raised floor equipment planning and layout, and FM200 & Other Dry-Type Suppression Systems.
• Inspected and installed TCD’s, Currency Counters, Coin Dispensers, and Coin Sorters for teller usage
• Installed and configured validaters and scanners for usage
• Configured knew MFD Printers for the Houston location
• Installed, configured, and fixed duplex unit, the process unit rollers and roller bars to the MICR, Network Printers, and Desktop/Personal Printers for each location
• Installed and configured network to Liebert UPS, and attached the Micro Pod to the UPS.
• Installed and configured the Cisco Switches and routers

Confidential, Houston Texas

Offshore-Field Tech III

Responsibilities:

• Setup, installed, repaired, and the ability diagnosis/troubleshoot electronic communications equipment(motherboard, power supplies, hard drives, and memory), but not limited to computers, laptops, servers, printers, radio, microwave, and satellite systems on land, offshore (including production platforms, drilling rigs, boats and other offshore based structures).
• Implemented two way communications for 100+ of our off shore rigs. Installed the Marine Stabilized Antenna Systems for Satellite Communications C-Band to Ku-Band, from 4, 8, 16, to dual 40 watt bucs (two-way communications), Installed the Sea Tel 4004, 6006, 4996, 9707, 9797, and the TVRO Satellite Television-at-Sea (DBS/DTH, TV-at-Sea™), me also installed many versions of the Sea Tel Wave Call systems Internet-at-Sea models which were used for internet and voice on the rig.
• Used Seatel Satellite systems stabilized antennas commercial-grade satellite communications systems. Also used me-Direct 3000 series for the modem but used it a switch.
• Used and configured me-builder, me Sight to configure specific option files which guide the fixed or stabilized dish.
• Installed wires through ceilings and/or under floors, in cable trays or wherever installation is required.
• Shop duties included fabrication, set up, repair and cleaning of equipment. Acquisition and return of assets and spare equipment and maintaining adequate supply levels.
• Communicate job progress to customers, Confidential Job Manager and Technical Services. me installed Avaya IP Dynasty Systems, and Nortel PBX,
• me installed and maintained Exchange, Active Directory, Call Manager and Unity Cisco 7940 and the 7960 multi-function VoIP phones and the WAP, LWAPP, WLSE, and service module engines LEAP and WISM. Cisco switches 3560 series wif POE and Cisco 1700 routers. Cisco firewall installation wif support, and install video connectivity systems for offshore video conferencing for clients anywhere in the world.
• Knowledge of Cisco routers, digital muxes, satellite modems and radios, media converters, fiber, up/down converters, telephony and stabilized antennas.
• Ability to grasp new products and technologies wif little formal training.
• Ability to plan jobs, procure materials and install communications systems wifout supervision and minimal external support.
• Possessed excellent written and verbal communications and decision-making abilities.