PROFESSIONAL SUMMARY:

• Extensive Data Center Capacity Planning experience in Operations Analysis with solid experience performing and predicting modeling on Cloud, Servers, Middleware, Mainframe, Storage/ Network systems for Financial and Telecommunications industries in DEV, TEST, PROD environments.
• Involved in hand - on support of global statistical capacity planning and disaster recovery (CoB) requirements for Confidential systems/applications/accounting Global Systems that includes IBM z/OS Mainframes/LPARs, Physical/Cloud Distributed (Linux/Windows/VMware) servers, AIX, Tandem-Non-Stop and Unisys Banking system/application Data Center platforms in the United States, Mexico and Europe regions
• Performed Installing, developing, testing, analyzing, modeling and tuning (WLM) in QA and production environments using ITSM, Best/1 on Kyberpass CA, PKI and Entrust and other e-Commerce secure servers. In addition, major duties include capacity planning and performance monitoring supporting over 17,000 mission critical Windows NT, HP tandem/Unix, AIX, AS400, z/OS, SAN and legacy backend servers with BMC Patrol, Best/1, Rational/Load Runner, HYPERFORMIX STRATEGIZER, SAS, MVP and Tivoli Storage Mgmt and agents for data collection, reporting and analysis.
• Conducted for a short-term US Military contract performed capacity assessment of Enterprise capacity planning statistical tools being used by the group and Capacity Planning tools comparisons in the industry and technical capabilities of the Confidential team in support of TIMPO Capacity Planning group.
• Provided hands-on performance engineering and Application/Network capacity planning services on multi-tiered hardware infrastructures such as HP Tandem, SunOS and Windows servers for different vertical industries on client systems.
• Worked in the Systems Architecture group consulting to IRS and performed concept design, IT systems management, performance engineering analysis of re-engineered Cobol/Assembly redesign of applications modeling before going into e-Commerce production.
• Conducted monthly and quarterly capacity studies and presented analyses to senior and technical management. Participated in systems evaluation and design of new systems and also performed benchmarks of new systems before going into production.

TECHNICAL SKILLS:

• IT Cloud Capacity Planning
• Disaster Recovery/COB/Resiliency Governance/Testing/ITIL
• IT Auditing
• Operations Analysis/Data Analytics
• Performance and Predictive Modeling on Servers
• Middleware
• Mainframe
• Storage and Network systems for Financial
• Telecommunications
• IBM z/OS
• zCP3000/zPCR
• BMC Mainframe Mainview/MIPs Analyzer Tool
• Workload Manager (WLM)
• OS-390/ESA/XA/SP ES9000
• AS400
• RX4
• 2064 mainframes
• Windows NT/2003
• SUN-OS
• SOLARIS UNIX/Linux
• AIX P-Series
• RS-6000
• Tandem HP-UX
• Stratus (VAX)
• TANDEM
• PRIME and Intel based IBM compatible Oracle/SAP server sizing
• Confidential
• VMWARE/vCenterOps
• Teamquest
• BMC-BCO
• VMware VCO
• Teamquest
• BMC-BPA
• R Software
• Spectrum
• Confidential -IT Guru
• SAS
• VERITAS
• COMNETIII
• Rational Performance Studio
• Optimal
• SQL
• SAP/R3
• SunNet Manager
• Spectrum
• PERMAN
• HP Open view
• HP GlancePak Plus
• Netbackup
• Tivoli Products
• HP OMNIBACK
• OS/390
• MVS/ESA
• MVS/XA
• SMP-5
• TSO
• JES2
• CICS
• VM/SP3
• VTAM
• VSAM
• SLR
• OMEGAMON
• BEST/1-Datacenter
• Autocapture-Datacenter
• MMG
• Netview
• Cs/Composer
• Legato
• Ses/Workbench
• Hyperformix Strategizer Comnet
• Bones
• Visualizer
• Mxg
• Kommand
• Sass
• Mics
• Top Secret
• Tms (Ucc1)
• Abendaid
• Librarian
• Tmon/Mvs & Cics
• Primos
• Cadam
• Cobol
• Visio
• Netvis
• Excel
• PowerPoint
• Assembler
• Ms-Dos
• Windows
• Tcp/Ip
• Ftp
• Statgraphics
• Harvard Business Graphics
• Freelance
• Lotus
• Project Scheduler-5
• WORD
• dBase
• IE-EXPERT
• and other PC related communication related software.

PROFESSIONAL EXPERIENCE:

Confidential . Baskins Ridge, NJ

Contract Consultant

Responsibilities:

• Provided Performance engineering support to Telco and Financial IBM customer projects on z/OS mainframes and supporting infrastructure.
• Supported Performance and tuning efforts
• Performed debugging and problem solving skills
• Identified and resolved tasks/jobs/systems in distress/trouble
• Utilized existing tools to identify and clear issues: navigate CMF, use TMON main monitoring
• Provided analysis of Amex Global Credit Card Financial & Healthcare Data Centers for IBM z/OS Mainframes resource consumption through daily, weekly and monthly reviews to ensure enough capacity to meet performance WLM sub-system weights according to SLAs. Added duties was to maintain OMEGAMON and monitoring/troubleshoot of root cause application (DB2/CICS) related performance issues on all SYSPLEXS/LPAR/Servers and distributed collection/reporting tiers. Supported COB/Disaster Recovery initiatives. Additionally, respond to end user questions regarding CPU usage by transactions, programs, batch jobs, etc.
• Provided expertise in analyzing system and subsystem requirements to derive required performance and capacity for the system to be developed and its subsystems.
• On AON project, Provided SAS (WPS)/MXG and BMC Mainview reporting for MLC MSU/MIP reduction. Worked with developers to reduce ROBOT batch job resource usage. Generated Daily, Weekly and monthly CAPs report by workload.
• Analyzed configured components to determine expected capacity and performance. Drove resolution of variances between required and expected capacity and performance.
• Identified opportunities to optimize the use of system and subsystem resource to drive higher efficiency and reduce resource costs using SMF/RMF,CA-MICS, TDS, SAS and other tools.

Confidential, Tampa, FL

Infrastructure Manager

Responsibilities:

• Responsibilities involved hand-on support of global statistical capacity planning and disaster recovery (CoB) requirements for Confidential systems/applications/accounting Global Systems that includes IBM z/OS Mainframes/LPARs, Physical/Cloud Distributed (Linux/Windows/VMware) servers, AIX, Tandem-Non-Stop and Unisys Banking system/application Data Center platforms in the United States, Mexico and Europe regions.
• Provided ongoing weekly/monthly/yearly capacity reporting was for HP Tandem Nonstop/Unisys systems.
• Duties included Capacity, writing/assessment/review of COB, working with SAS script, Perl script, shell script, Pylon and R scripts
• Governance & Compliance, capacity/performance data collection/reduction/stream, performing capacity analysis such as modeling, forecasting, trend analysis, root cause and, ad-hoc performance reporting for mission critical systems/applications designated by Disaster Recovery and AML Policies.
• Software tools used involved RMF/SMF, SAS, BMC Trusight, Prognosis and TeamQuest (Setup/Configuration/Reporting), View/ITSAR/Model, and Excel.
• Other tools worked with were BMC BCO, Perform & Predict and MXG/SAS with the European team.
• Other tasks included maintenance of Capacity DB of TQ/BCO software data marts and repositories along with HTML reporting.
• Provided capacity planning and performance engineering support for SABRE client on 5k plus multi-tiered server(s) infrastructure.
• Systems include legacy airline reservations applications and Account systems running on Stratus, NonStop Tandem, and AIX, UNIX and Linux servers and z/OS backend mainframes.
• Duties include using SQL Plus, SAS script, Perl script, shell script, Python and R scripts, macros/Ban Bottleneck TDI tools, raw data, analyze and generate Excel/Word performance and capacity graphs (over 2800) and reports for 5000 plus servers.
• Studies included system sizing, forecasting, trend analysis, weekly/monthly and Capacity modeling analysis reports using Teamquest for distributed platforms, and RMF/SMF/MXG for capacity planning and performance methodologies and techniques for IBM mainframes.

Confidential, Andover, MA

Consultant

Responsibilities:

• Short-term contract to provide capacity planning and performance engineering support for SABRE client on multi-tiered systems.
• Systems include legacy airline reservations applications and systems running on Stratus, NonStop Tandem, AIX, UNIX and Linux servers and z/OS backend mainframes.
• Used SAS script, Perl script, shell script, Pylon and R scripts, macros/Ban Bottleneck TDI tools to collect analyze and generate Excel and Word performance and capacity reports.
• Studies included system sizing, accounts receivable systems, Forecasting, trend analysis, weekly/monthly and ad-hoc capacity/performance reporting and modeling using Prognosis, Teamquest/EXCEL.
• Duties entailed providing consulting capacity planning and software solutions for BMC/VMware Partner clients for implementing and using Performance Assurance (BPA-Best1), Capacity Optimization (BCO), Teamquest and Patrol software.
• Tasks included Capacity/Performance S/W installation, configuration and integration and testing on Windows, Linux, and HP tandem and VMWARE platforms.
• Identified and installed BCO dashboards specific to VMware servers and server consolidation.
• Projects required daily management and technical interface and working relationships to obtain objectives and task requirements.
• Specific projects involved providing ITIL Capacity Management and Service Level Management recommendations.
• Customers supported included large healthcare providers such as WELLPOINT and ABBOTT LABS.
• Provided Capacity system assessment requirements and gap analysis for customers in addition to providing repeatable installation document deliverables.

Confidential, Alexandria, VA

Consultant

Responsibilities:

• Conducted for a short-term US Military contract performed capacity assessment of Enterprise capacity planning statistical tools being used by the group and Capacity Planning tools comparisons in the industry and technical capabilities of the Confidential team in support of TIMPO Capacity Planning group.
• Some of the tools included, Confidential Suite of S/W, Teamquest, Hyperformix, BMC, SQL Plus/Sequel DB metric report extraction, HP Load Runner and others running on multi-tier environments i.e Windows/Linux etc. Results of the study determined findings, identified GAPs and provided a GAP remediation roadmap alone with recommendations and implementation plan.
• Provided hands-on performance engineering and Application/Network capacity planning services on multi-tiered hardware infrastructures such as HP Tandem, SunOS and Windows servers for different vertical industries on client systems.
• Conducted performance assessment, capacity modeling utilizing tools such as SAS, BMC Performance Assurance, Confidential ITGURU/ACE, Teamquest, Panorama, Hyperformix and other tools. Capacity modeling/sizing statistical studies were performed for cost saving solutions.
• Generated IT metric/business data capture/stream correlations using Six Sigma workload characterization of distributed, ecommerce and web/java/SQL/oracle database environments.
• Provided customers with performance and capacity planning performance data capture, Disaster Recovery, ITSM/ITIL CP framework and Six Sigma process methodologies for data center and application metric definitions.

Confidential, Bethesda, MD

Sr. Network Engineer Consultant

Responsibilities:

• Conducted numerous Capacity Planning and Performance Studied on engagements for clients (CA-GE Money, Wall Street Journal, BB&T) using IT GURU SP, SAS, Hyperformix, MICS, BMC Performance Assurance (BEST1) and HP OPENVIEW for end to end capacity planning/Performance projects
• Modeled z/OS mainframes, servers and networks for workloads using VMware feature of tool against Windows host servers with multiple images
• Recommended best fit/right sizing for VM systems and applications for Hosts using IT GURU
• Installed modeling software and customized for clients
• Performed presentations, demonstrations and POC’s for clients
• Trained customers on how to build Capacity Models of their systems
• Key factor in winning 10-million-dollar contract based on POC capacity planning solution for Business Partner
• Provided ITIL (IT Service Delivery) recommendations to customers to include, CP DB, SLM, Reactive PM, Availability and Proactive PM.
• Generated capacity planning deliverables to customers
• Customized and implemented systems software in accordance with WTC Sysplex standards.
• Evaluated z/OS Sysplex workload performance requirements and utilization of Workload Manager (WLM) to define service definitions in order to meet OPM service objectives using ITSM/ITIL for monthly performance & capacity reporting.
• Designed/developed/tested disaster recovery plan for z/OS systems with IBM.
• Exploitation and installation of software tools utilized for performance monitoring on z/OS including TMON SAS, MVS, TMON CICS, RMF, RMF Spreadsheet Reporter, RMF Distributed Data Server and SAS statistical analysis software. Provided SCRT and MXG MSU MLC reports to Management.
• Utilized and monitored tools including TMON and RMF to identify, and correct performance bottlenecks.
• Developed tools utilized in the assimilation and retention of performance and capacity data from any z/OS or VM/Linux performance product that produces a performance record.
• Production of monthly performance reports and ad-hoc capacity reports presenting z/OS and VM/Linux performance metrics, historical/projected growth analysis.
• Performed/capacity planning and performance engineering/monitoring of wireless MoD, RBT, SMS messages, Wi-Fi, ringtones, multimedia and other corporate Java integration/translation applications across multi-networked carriers such as Verizon, T-Mobile, Sprint, Cingular and others.
• Worked with developers and engineers to insure application performance improvements and capacity planning was in place for supporting various wireless protocols such as CDMA, PCS, EV-DO, GSM Edge and others. Applications review/audit to Insured sufficient capacity and performance software, standards and procedures were in place to meet demands of growing workloads.
• Conducted capacity studies using Teamquest to determine adequate hardware was in place to meet customer growth.
• Worked with partner carriers to support delivery of SMS messaging and other cell phone applications and services through the infrastructure and insure adequate capacity and business continuity was in place.

Confidential, Jersey City, NJ

Consultant Performance/Capacity

Responsibilities:

• Performed Installing, developing, testing, analyzing, modeling and tuning in QA and production environments using ITSM, Best/1 on Kyberpass CA, PKI and Entrust and other e-Commerce secure servers. In addition, major duties include capacity planning and performance monitoring supporting over 17,000 mission critical Windows NT, HP tandem/Unix, AIX, AS400, z/OS, SAN and legacy backend servers with BMC Patrol, Best/1, Rational/Load Runner, HYPERFORMIX STRATEGIZER, SAS, MVP and Tivoli Storage Mgmt and agents for data collection, reporting and analysis.
• Additional tasks entail VERITAS backup/recovery, Disaster recovery planning and Web Hosting Configuration/Process Management, SSL PKI administration. Ad-hoc responsibilities involve architecture audit of Six Sigma models and analysis, root cause analysis of SEV 1, 2, and 3 tickets, generating test plans, performance/capacity studies and system sizing/right/sizing.
• Worked in the Systems Architecture group consulting to IRS and performed concept design, IT systems management, performance engineering analysis of re-engineered Cobol/Assembly redesign of applications modeling before going into e-Commerce production.
• Performed performance load testing, benchmarking, capacity workload and modeling analysis tasks using BEST/1, Rational, OPET, SAS, and PERFMAN software for Internal Revenue z/OS e-Commerce workload application projects under-going re-design. I interfaced with various development groups to gather workload, disaster recovery, backup and benchmark statistics and requirements. Various tools were used for conducting what-if analysis for Windows e-commerce applications before going into production.

Confidential, Worldwide, Remote

Consultant, Systems Architect/Engineer

Responsibilities:

• Responsible for remote/virtual capacity planning support of all 1500 BOA e-Commerce E2E, B2B systems and ORACLE/SAP applications on Desktop, middleware and Mainframe architecture platforms such as IBM z/OS, Windows, AS400, SOLARIS UNIX, AIX RS-6000 systems using BEST/1, Teamquest, Confidential, SAS and HP Measure ware. Also worked on the UAE team for major integration and benchmarking projects using Rational Performance Studio.
• Detailed Tasks involved analysis of new integration of multi-bank and multi-database merger into one Unified database enterprise, systems administration, generating performance and capacity analysis, backup and disaster recovery procedures/studies, reports and presentations by way of spreadsheets and graphics media to management and technical staff.
• Performed workload analysis, system sizing, and volume throughput studies. Recurring duties entail generating BMC Patrol, (BEST/1), Teamquest, Mercury/Rational Load testing, Hyperformix STRATEGIZER and MS-EXCEL based capacity models and forecasts for Client/Server, mainframe network, and various database/application server architectures.
• Monitored systems using BMC Best/1, Mainview and WLM performance degradation.
• Conducted monthly and quarterly capacity studies and presented analyses to senior and technical management. Participated in systems evaluation and design of new systems and also performed benchmarks of new systems before going into production. Hardware platforms consisted of IBM z/OS, AS/400, SAS, HP and Sun/NT Servers.