SUMMARY:

• Obtain a position as a Citrix Engineer which allows me to utilize my four years of military experience.
• 10+ Years of technology specialist utilizing computer systems to support and automate business process
• 10+ Years of experience providing Citrix and Microsoft based solutions to Federal customer
• 10+ Years of testing end user application solutions, creating system and user support documentation, and supporting end users

TECHNICAL ACUMEN:

Operating Systems: Windows | Linux | UNIX

Virtualization/Application Delivery: VMware vCenter/ESXi | Citrix XenServer | Microsoft Hyper - V | VirtualBox | VMware Horizon View | AppVolumes | vRops | XenApp | XenDesktop

Cloud Service Providers: Amazon Web Services (AWS): EC2, VPC, IAM, S3, EBS, Cloud Front, Cloud Watch, Cloud Formation, Route 53, RDS

Networking: Cisco Routers, Layer-2, Layer-3 and Virtual Switch Configuration

Scripting Language: PowerShell

Version Control Systems: GIT, GIT Hub

Automated Build tools: Jenkins

PROFESSIONAL EXPERIENCE:

Confidential, Springfield, VA

Senior Systems Engineer / VDI Engineer

Responsibilities:

• Architected, designed, and implemented a VDI environment consisted of Citrix XenDesktop 7.15 using hosted virtual desktops on 2 platforms: Amazon Web Services EC2 and VMware ESXi 6.0 and 6.5
• Built a Citrix XenDesktop 7.15 environment to support 1000 users: Citrix StoreFront, Citrix Delivery Controller, Citrix Studio, Citrix Desktop Director, Citrix Provisioning Server, Citrix License Server, Citrix Netscaler
• Configured and managed a Virtualization Environment using VMware vCenter, vSphere Client, and vCenter Update Manger
• Created Clusters for High Availability (HA) and Distributed Resource Scheduler (DRS)
• Deployed Windows and Linux environment
• Microsoft Windows Server 2012 R2 Datacenter, primary operating system for the infrastructure servers
• Microsoft Windows 10 Enterprise operating system, used for client systems
• Microsoft SQL Server 2012 R2 Standard, leveraged by SCCM and Citrix Site Database (Microsoft SQL 2014 Always-On on Windows failover cluster environment)
• Red Hat Enterprise Linux operating system, used to run the Splunk Enterprise logging cluster servers and the Department of Defense Assured Compliance Assessment Solution (ACAS) tool.
• Configured Group Policy Object (GPO) to centrally control settings within the Windows environment
• Configured Microsoft System Center Configuration Manager (SCCM) for client and server patch management
• Configured Citrix Netscaler VPX/MPX (physical and virtual) for server load balancing
• Experienced with GITLab for continuous integration, continuous deployment, and version control
• Automated deployments using AWS’s Cloud Formation: JSON, YAML
• DevOps integrated ESRI ArcGIS product, focused on maintaining and upgrading product on a 2 week deployment schedule
• Used Splunk and Solarwinds for client, network, and server logging
• Organized and facilitated Agile and Scrum meetings, Sprint Planning, Daily Scrums, Sprint Review & Retrospective

Confidential, Arlington, VA

Senior Systems Engineer

Responsibilities:

• Planned, designed, implemented, configured, and administered a VDI environments that consisted of Citrix XenApp 6.5, XenDesktop 7.8, and VMware ESXi 6.0
• Hypervisors: Installed, configured, upgraded and managed VMware ESXi 6.0 and Citrix XenServer 6.5
• Assisted in deploying and maintaining a large Citrix 7.8 infrastructure (23,000 end points) utilizing a multiple PODs consisting of PVS, Delivery Controllers, VMware ESX 6.0 (5 - 8 node clusters = 40 hosts total per Pod) supporting desktop
• Participated with the VDI environment upgrade from Citrix XenDesktop 5.5 to Citrix XenDesktop 7.8
• Administered customers VDI environment: Citrix Delivery Controller, Citrix Studio, Citrix Director, Citrix Provisioning Server, Citrix Web Interface(Citrix StoreFront), Citrix License Server
• Engineered and deployed a virtual environment utilizing NVIDIA GRID GPU pass-through technology on Citrix XenDesktop 7.8 and XenServer 6.5 coupled with NVIDA video cards to support high processing and graphics capabilities
• Consolidated 34 Group Policies Objects (GPO) into 3 utilizing Microsoft Security Compliance Manager for ease of administrating and Microsoft Best Practices
• Experienced with Citrix Provisioning Services (PVS) and Machine Creation Services (MCS)
• Managed and deployed a Windows7/10 image (Virtual Disk) to the customer
• Created Virtual Packages using Microsoft Application Virtualization 4.6
• Configured Active Directory for account and system centralized management
• Performed Retina/IAVA scan on network for Information Technology Agency (ITA) compliance
• Analyzed, administrated and supported Thick Client, Thin Client, and Zero Clients for production workstations across three classification levels: NIPR, SIPR, JWICS

Confidential, Pentagon VA

Senior Systems Engineer / Consultant

Responsibilities:

• Lead a team of 2 engineers: Deployed a Citrix VDI platform utilizing Citrix XenDesktop 5.x: Citrix Delivery Controller, Citrix Studio, Citrix Director, Citrix Provisioning Server, Citrix Web Interface, Citrix License Server
• Configured VDI compute infrastructure on top on Windows Server 2008 R2
• Hypervisors: Installed and configured VMware ESXi 5.x
• Configured both MPX and VPX Citrix NetScaler for load balancing
• Administer SQL Server High Availability and Disaster Recovery strategies

Confidential, Alexandria, VA

Unix / Windows Systems Engineer

Responsibilities:

• Administered UNIX, LINUX, and Microsoft servers supporting daily mission
• Assigned file permissions and established password account policies
• Installed, upgraded, configured, tested and supported operating system software in a production environment
• Reviewed system logs provided by Tivoli Network and System Monitoring tools
• Resolved basic level system hardware, software and communications problems
• Responsible for all system and database backup and restores. Used Veritas Netbackup, Legato Networker 7.6, and Symantec

Confidential, Alexandria, VA

Systems Engineer

Responsibilities:

• Administered a network that consisted of 50+ servers for which my team provided direct support in the form of monitoring, troubleshooting, installing, maintenance and upgrading
• Installed, tested, and configured Blackberry 8830 World edition mobile devices to communicate with the Blackberry enterprise server (BES)
• Designed, developed, implemented, and maintained Windows 2003 Active Directory at the server & workstation level the U.S. Army Audit Agency’s
• Experienced with Citrix and Terminal Server environments: Documented Citrix related IT activities such as down time, problems, systems configurations: Planned, configured, and installed hardware, network connections, and communications hardware: Repaired, updated, and supported Citrix applications
• Certified in Retina Network Security Information Assurance Vulnerabilities scanner
• Ensured compliance with latest security guidelines by obtaining and applying appropriate IAVA and/or Security patches as required by alerts distributed by the Information Security Officer (ISO)
• Provided technical troubleshooting and problem resolution to over 650 U.S. Army computer systems and related equipment via telephone, MS Exchange Email, Outlook Web Access and walk-up requests increasing availability of critical information
• Managed accessibility to networks, data information, and associated equipment through account administration by creating user accounts, mailbox accounts, and assignment of permissions
• Created, tracked, and resolved trouble tickets ensuring compliance within required timeframes

Confidential, Cascades, VA

PC Technician / Supervisor

Responsibilities:

• Set up, installed and configured new desktop and laptop equipment according to customers’ standards
• Supervised over 10 Technicians, assigned technical duties daily for sales, and prepared repair lists for each technician
• Replaced hardware and additional memory when required

Confidential

Communications Operator

Responsibilities:

• Set up, installed and configured new desktop and laptop equipment according to customers’ standards
• Made progress through the ranks to make Sergeant in three years
• While in Iraq, supervised over 25 marines daily on and off duty
• Supported a 2 star general with computer issues