Senior Systems Engineer Resume San Diego, CA - Hire IT People

TECHNICAL SKILLS

Infrastructure services: Active Directory, TCP/IP, DNS, DHCP, DFS, MFA, PKI, etc.

Automation and development: PowerShell, Windows and UNIX scripting, Visual Basic, C++, VBScript/ASP, SQL, HTML.

Cloud computing: AWS Certified Solutions Architect - Associate

Configuration Management: Chef, Puppet, Ansible

Confidential infrastructure: XenApp, Presentation Server, MetaFrame, XenDesktop, XenServer, PVS, RES Workspace Manager, NetScaler and related technologies.

Network infrastructure: Confidential NetScaler, Cisco routers, switches, access points, VPN concentrators, ASA appliances.

Virtualization: VMware ESX, vSphere, Confidential XenServer, Microsoft Hyper-V.

Network security and information assurance: hardware and software firewalls, intrusion detection systems, patch management and antivirus systems. Penetration testing and vulnerability analysis.

Messaging: Office 365, Microsoft Exchange 5.5, 2003, 2007, 2010, Blackberry Enterprise Server.

PROFESSIONAL EXPERIENCE

Confidential - San Diego, CA

Senior Systems Engineer

Responsibilities:

Architected, designed, built and managed a multi-datacenter, highly-available Confidential XenApp environment. Virtualized on VMware vSphere, front-ended by a highly-available NetScaler setup, PVS-provisioned, serving over 10000 concurrent users all around the world.
Involved in a project to transition the environment and related infrastructure to be hosted in AWS (Amazon Web Services).
Leveraged PowerShell scripting to automate multiple labor-intensive and error-prone processes and workflows.
Built customized monitoring and reporting solutions and dashboards to keep business partners and stakeholders informed on the status and performance of the farm and underlying subsystems.
Developed custom tools to help conclusively pinpoint the source of most performance problems and rule out the Confidential environment as the cause, resulting in drastic reduction of support calls.
Provided custom tools and training to Service Desk personnel to handle some of the lower level Confidential -related support calls, freeing up the Engineering team’s time.
Migrated from the legacy PS 4.5 environment to XenApp 6.5 and then to XenApp 7.
Security hardening of the environment, including MFA (Duo) implementation, patch management, participation in audits, etc.
All customers and business partners reported a vast increase of satisfaction with the performance and stability of the Confidential environment.

Confidential

Systems Administrator

Responsibilities:

Planned and participatd in a migration of Confidential applications from Presentation Server 4.5 to XenApp 6.5.
Automated processes and workflows using PowerShell scripting.
Analyzed and improved the performance of various applications running on the Confidential XenApp platform.
Optimized Confidential and Windows policies and Group Policies to improve Farm performance.

Confidential, San Diego, California

Systems Engineer

Responsibilities:

Designed, installed, configured, administered, secured and supported all aspects of a 24x7 service delivery and information security infrastructure for remote and local users.
Subject matter expert for Confidential products and underlying platforms and technologies.
Implemented a thin client infrastructure utilizing Confidential XenApp to deliver applications and desktops to all call center workers, resulting in significant power and management time savings and increased user satisfaction.
Developed custom software for monitoring and alerting of XenApp sessions’ performance and user experience.
Consolidated physical servers into Confidential XenServer and VMware ESX-based virtual hosts.
Optimized, load balanced, and controlled access to Confidential and other applications using Confidential NetScaler appliances.
Ensured security and healthcare regulations compliance, utilizing technologies including Cisco VPN concentrators and ASA devices, RSA SecurID for MFA, Confidential Secure Gateway and Confidential application servers.
Performed data backup and offsite data storage duties.
Participated in business continuity and disaster recovery planning and implementation activities.
Improved service delivery processes by implementing ITIL principles.

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Senior Systems Engineer Resume

San Diego, CA

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