Systems Administrator Resume

SUMMARY

Information Technology Professional experienced with resolving hardware and software issues for servers, network appliances and workstations by identifying and troubleshooting any issues in a timely manner, while still providing quality customer service.
Self - motivated with the ability to learn and adapt quickly to new environments, with proven ability to assume greater responsibility and meet deadlines.

PROFESSIONAL EXPERIENCE

Systems Administrator

Confidential, Columbus, OH

Responsibilities:

Windows Server 2016/2012/2008 build, deploy, configure, troubleshoot servers hosted in Microsoft Azure and VMWare
Vulnerability mitigation using ACAS-Nessus vulnerability reporting along with SCAP and STIG tools
Maintain IAVA patch management compliance
Troubleshoot Group Policy Objects (GPOs), Active Directory, DNS, NetBackup, Windows Server Update Services (WSUS), RDP smart card Autantication

Network Administrator

Confidential, Columbus, OH

Responsibilities:

Administration of operation of all LAN and WAN network services per company policy
Use of Netscout, Wireshark, and Splunk for troubleshooting
Troubleshoot and resolve layers 1-3 issues
Management of Firewall, Router, Switch, load-balancer network devices from vendors:
Juniper, Brocade, Cisco, BigIP F5, Sidewinder, Stingray
Solaris BIND DNS management
Cisco IronPort Email Security Appliance management
BladeLogic Server automation
vCenter server management

Systems Administrator - Windows/Linux

Confidential, Columbus, OH

Responsibilities:

I changed over to Digital Management Inc. when they won the contract in May 2015.
Windows/Linux server management with VMware & BMC BladeLogic Server Automation Suite
System Center Configuration Manager (SCCM) patch management, software distribution
Group Policy creation/maintenance, Active Directory maintenance, PowerShell scripting
Linux (Redhat and Solaris) maintenance, Bash shell scripting
Server monitoring with Novell Operations Center, trouble ticketing with BMC Remedy
System securing in accordance with Information Assurance Vulnerability Management notices (IAVM) and Security Technical Implementation Guides (STIG) and Vulnerability Management System (VMS)

IT Service Center Analyst - Tier 3 Helpdesk

Confidential, Columbus, OH

Responsibilities:

Work with Windows Active Directory, OS configuration, workstation hardware configuration, peripheral setup and maintenance, software OS network setup/ troubleshooting and application troubleshooting.
Support of SSL/VPN remote network connections
Support of Mainframe-based DCMA proprietary applications
Use of enterprise trouble ticketing systems and remote desktop support tools: Dameware and Bomgar
SharePoint workflow creation using SharePoint Designer to automate document processing
SharePoint Site manager/consultant for IT Field Services directorate
Windows XP, Vista, Windows 7 remote and desk-side configuration and support
Support of Blackberry and Exchange servers

Instructor-Network Administration

Confidential, Newark, OH

Responsibilities:

Conduct technical training courses including lectures, hands-on sessions, exercises, and demonstrations for Server+, Security+, and Linux+ courses
Excellent writing and curriculum development skills including presentation, analysis, and problem-solving skills
Responsible for producing quality course material including: student materials, presentation slides

IT Technician

Confidential, Columbus, OH

Responsibilities:

Advanced knowledge of Windows Server, Linux Server, Windows XP/7, Microsoft Office 2003-2007, Microsoft Outlook Exchange email client.
Expert in diagnosing and resolving technical problems in a multi-user environment
Performed advanced troubleshooting with top tier network administrators
Provided computer support for workstations running MS Windows and Apple Operating Systems
Responded to user service requests and resolved trouble tickets
Conducted Computer Training for employees concerning Microsoft Word, Excel, and Access
Setup video conferencing and VoIP phones

Network Administrator-Intern

Confidential

Responsibilities:

Windows server administration - ActiveDirectory, System backups
Deployed workstations (Dell Latitude)
On-site coordination with computer and printer vendors for the computer delivery and installation of equipment
Installed, configured, diagnosed desktops, laptops, printers utilizing MS Windows
ested network connectivity of wired and wireless access points
Prepared project proposals and detailed inventory of supplies and equipment needed