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Solutions Engineer Resume

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Reston, VirginiA

OBJECTIVE

  • Motivated team player committed to producing results above and beyond what is expected.
  • I am seeking a position with a company that needs a self - starter to ignite their technology department with results.

TECHNICAL SKILLS

  • Flexera Admin Studio Professional 2016
  • Wise Package Studio 8.0
  • Orca 3.0
  • Microsoft App-V 4.6 - 5.1
  • System Center Configuration Manager 2012
  • Altiris Notification Server 6.x - 6.9
  • Altiris Deployment Server 6.1 - 6.9
  • Altiris Client Management Suite 6.x
  • Altiris Server Management Suite 6.x
  • Altiris Software Virtualization Solution 2.1
  • PC Transplant
  • Microsoft Visual Basic 4.0 - .Net 2005
  • Microsoft SQL Server 2000 - 2016
  • MDT 2013
  • WDS
  • WSUS 3.0 SP2
  • VMware Workstation 12
  • Hyper-V
  • VirtualBox
  • Norton Ghost
  • Marimba
  • Sysprep
  • WinPE
  • Windows AIK
  • Visual Basic
  • VBScript
  • PowerShell
  • AutoIt
  • HTML
  • JavaScript
  • Platforms
  • Windows 10
  • Windows 8.1
  • Windows 7
  • Windows Vista
  • Windows XP Professional SP3
  • Windows 2000 Professional
  • Windows Server 2012 R2
  • Windows Server 2008 R2
  • Windows Server 2003 R2
  • Windows NT Server
  • Windows NT 4.0 Workstation
  • Windows ME
  • Windows 98
  • Windows 95

PROFESSIONAL EXPERIENCE

Solutions Engineer

Confidential, Reston, Virginia

Responsibilities:

  • Successfully implemented Java 8 Update 91 to over 25,000 machines. This also included the implementation of a Java Deployment Ruleset to manage all Java web apps at Amgen.
  • Responsible for successfully migrating from Office 2010 to Microsoft Office 365 ProPlus 2016.
  • Completed TMurgent Masters Level course for Microsoft App-V 5.1.
  • Provide on-going support for Windows 10 migration project initiative and maintenance of UAT deployments across the environment.
  • Utilized Admin Studio 2016 for repackaging approximately 500 legacy applications.
  • In-depth knowledge of SCCM client installation, Software distribution, remote control, and other SCCM issues.
  • Designed and implemented a bootstrap installer wrapper for all packages deployed at Amgen.
  • Strong experience in SCCM administration, collection and query creations.
  • Provided assistance to level 3 support in analyzing deployment issues thru SCCM logs and client components.
  • Developed advanced automation jobs to completely automate migration server and desktop builds out of the box including complete hardware and software configuration.
  • Developed a SharePoint site for the Engineering Department utilizing Microsoft SharePoint Portal Server 2003.
  • Created custom reports and reporting solutions to provide close to real-time data to the customer during and after software and/or patch deployment.
  • Spearheaded the Windows 7 Deployment project including - Image development using MDT and OSD, application compatibility testing, driver integration and testing, server based and standalone deployment solutions, user recovery solution with USMT.
  • Assisted with the design and implementation of the security policy for all server and workstations.
  • Designed the off-site server build process including initial deployment, final configuration and joining to the domain once connected to the production network.
  • Designed and implemented an Altiris CMS1, SMS1, and DS solution for over 15,000 clients in a WAN/LAN enterprise environment.
  • Implemented and managed a patch process for Windows and Linux servers.
  • Deployed Automated Server Builds to all 500 site servers supporting the primary sites.
  • Implemented Altiris SecurityExpressions as the primary compliance tool for Census. Audited and hardened all servers and desktops to CIS security standards. Created and customized SecurityExpressions .sif files for various unique configurations.
  • Created custom reports and reporting solutions to provide close to real-time data to the customer during and after software and/or patch deployment.
  • Designed and implemented a sanitization process for all Census workstations and servers. The sanitization process utilized White Canyon’s WipeDrive Pro and is implemented via an Altiris software delivery package. The servers are sanitized using a custom Win PE image that breaks the raid with the Dell Toolkit before the drive sanitization. Server sanitization is implemented via a job from a master Altiris DS.
  • Designed and implemented a hardware independent imaging solution utilizing a stand-alone 6.5 Altiris Deployment Server, Windows Server 2003 and Dell hardware, created all supporting documentation.
  • Implemented a Patch Management solution which included testing, pilot and production procedures and policies for workstation patching and reboot schedules.
  • Customized the PC Transplant solution for generating workstation personality packages to be used for restoring the user’s profile and desktop during a re-image or workstation restores.
  • Designed and implemented a Sequential Installer program for installing 40 standard desktop applications and patches during the deployment process. The installer supported multiple reboots and unattended login.
  • Created over 1000 automated and customized installations for an extremely locked down environment using Wise Package Studio.
  • Designed and engineered a Bootstrap Installer for launching application installations. This allowed the Marimba channels to deploy applications using a dedicated admin account on workstations with Credant encryption enabled.
  • Created and standardized the packaging process and produced detailed documentation on the application packaging process including all customizations made to the application.
  • Setup the Wise Package Studio infrastructure which included configuring multiple servers and Wise Share Points.
  • Developed Merge Modules for files and runtimes often used in different applications.
  • Designed and implemented a packaging lab to simulate the production environment.
  • Implemented VMware ESXi Server and virtual desktop images for XP and Vista.
  • Created Marimba Channels and tested deployment of applications to machines in the test lab.
  • Virtualized existing packages using Altiris SVS in preparation for Vista and Windows 7.
  • Retrofitted packages for Vista to allow installation without UAC prompting. This required recompiling all custom action scripts to include a manifest file to indicate the run level of the EXE.
  • Designed and engineered an end to end solution to deploy Coast Guard Financials, a mission-critical application/system used for financial accounting.
  • Designed and developed a custom RunAs application that authenticates with any TSA workstation as local administrator and performs a local automated installation of the Coast Guard Financials software.
  • Developed custom software and scripts using Microsoft Visual Studio to accommodate special needs, unique requirements and proprietary data.
  • Transitioned to the Altiris client management team and managed an Altiris CMS Level 1 on a 15,000+ client network using Altiris Notification Server 6.0 and Altiris Deployment Server 6.1.
  • Managed all software delivery from packaging, testing and pilot through production deployment and remediation.
  • Created custom reports and reporting solutions to provide close to real-time data to the customer during and after software and/or patch deployment.
  • Designed and implemented a hardware independent imaging solution utilizing a stand-alone 6.5 Altiris Deployment Server, Windows Server 2003 and Dell hardware, created all supporting documentation.
  • Created detailed documentation for all solutions, projects and proposals.
  • Special Projects - DFAS Proxy Configuration Software, TRX-ORM, Kronos, Application Trouble Shooting at Secured Sites.

Application Packager

Confidential, Houston, Texas

Responsibilities:

  • Captured and customized applications using InstallShield Admin Studio 5.5.
  • Modified existing Windows Installer packages to meet Best Practice standards.
  • Worked with the design team to develop a collection of standardized custom actions for the entire application scripting team.
  • Developed a Windows Installer Validation utility in VBScript used to run a series of queries to verify each Windows Installer package met Confidential Best Practice standards.
  • Developed custom application wrapper in Visual Basic for various in-house applications that require frequent network updates.
  • Assigned to the Global Drawing Tool Standardization Project and worked primarily on the packaging and deployment of all AutoCAD products for North America, Europe and Asia.
  • Repackaged applications for the Citrix Terminal Server environment.

Systems Administrator, I/T Specialist

Confidential, Houston, Texas

Responsibilities:

  • Worked closely with the Desktop Architecture team to develop a solution to migrate 4000 desktops and servers to Symantec Anti-Virus 8.0.1 from Inoculate IT Anti-Virus.
  • Created an MSI installation using Wise Package Studio 4.0 to uninstall Inoculate IT, log the current status of the installation and install Symantec Anti-Virus.
  • Developed VBScripts to deploy grc.dat and Symantec configuration files to the desktop based on the machines active directory site membership.
  • Developed a custom application in Visual Basic.NET to deploy Symantec Anti-Virus with elevated privileges via system startup script to the desktop in lieu of an application deployment product such as SMS or Marimba.
  • Created automated CD installations to deploy Symantec to remote sites.
  • Worked with remote site administrators and some remote end users to insure proper installation and configuration of the Symantec Anti-Virus client.
  • Created a hardware independent Windows XP Professional image for all desktops and laptops in the enterprise. Implemented several hardening policies and Microsoft recommended security settings.

Application Packager

Confidential, Houston, Texas

Responsibilities:

  • Captured and customized applications using Windows Installer technology to suit the network environment and company protocol.
  • Troubleshoot scripts and applications utilizing tools such as Filemon, RegMon, Advanced Registry Tracer and the Windows 2000 Resource Kit utilities.
  • Developed custom applications to streamline the COE deployment and documentation.
  • Interacted directly and documented all communications with Wise Solutions and other application vendors to resolve application conflicts.
  • Developed VB Scripts to resolve environmental issues with applications.
  • Developed a software-tracking application for recording important data about all applications packaged by the Wise Scripting Team. The data file generated was then used during application patching and upgrades to ensure that all pertinent application information (i.e. dependencies, complexity and non-Windows 2000 compliance) was communicated to the follow up developers.
  • Developed a secure and manageable application using Visual Basic 6.0 for automated deployment of packaged applications to remote locations with slow or no WAN connections.
  • Researched and tested new applications for troubleshooting compatibility issues with applications.

Modis-Staffware Consultant

Confidential

Responsibilities:

  • Responsible for the planning and development of automated load scripts for Windows 98, NT 4.0 and Windows 2000 Workstation.
  • Packaged applications utilizing tools such as Wise, WinInstall, InstallShield, WinBatch, SMS Installer and Novell NAL.
  • Responsible for testing packages for Y2K compliance, compatibility with the core desktop build and resolving DLL conflicts.
  • Developed backup and recovery strategies for existing user data during the deployment phase and disaster recovery procedures for Windows 95 and NT desktops.
  • Converted Access 2.0 applications to Access 2000 to facilitate migration to the 32bit environment.
  • Developed a survey system with VB and Access to inventory the hardware and software of all workstations prior to deployment. This was the primary tool used for tracking the progress of the deployment process. It is used for asset management and tracking software licenses long after the project has completed.
  • Implemented Exchange Servers and converted ccMail to Outlook.

Network Administrator

Confidential, Houston, Texas

Responsibilities:

  • Deployed Windows 95 to 12,000+ workstations in Houston and Chicago offices.
  • Deployed OS/2 using SID server to 100 trading workstations.
  • Setup multiple SCO Unix servers for remote dial-in access to corporate mainframe systems.
  • Converted existing mail system to Novell Global MHS. Implemented DaVinci eMail, and Network Scheduler in the Houston, Kansas City and Chicago offices.
  • Implemented Saber Menu for Windows 3.1 desktops.

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