PROFESSIONAL EXPERIENCE:

Confidential

Systems Engineer

Responsibilities:

• Windows and VMWare Engineer supporting IT projects and security hardening.
• Worked POAM remediation on more than 150 Windows servers; worked vmware upgrade from 5.5 to 6.5 for ESXi / vCenter / vSphere / vHorizon, on 16 HP blade chassis & mnore than 50 blades (hosts); worked with team on AD Cleanup project, consisting on AD cleanup of OUs & Group Policy, and raising the domain functional level from 2008 to 2012; worked on scoping project for Windows 2016 OS.
• As part of engineering team, support more than 200 VDIs, 200 servers (most virtual, in test and production environments), COOP activities, VMWare 5.5, 6.5, vHorizon, vSphere, Quest/ARS, HP Service Manager, Windows servers OS 2008r2, 20012r2.

Confidential

Sr System Engineer

Responsibilities:

• Senior System Engineer supporting local servers, local and cloud based applications, Windows Server 2008r2, 2012, 2012r2, and 2016.
• Windows applications including Lync 2013, Skype For Business 2015, DPM, Hyper - V and FOCM, ADFS, PKI and LDAP, SCOM & SCCM, SQL, Office 365, NS, DHCP, Windows virtual servers & desktops, Dell EqualLogic SAN, QNAP NAS, Juniper switches and firewall, GFI, Fusion door panels & server, Nuix & Intella.
• Performed server and application upgrades, patching, vulnerability mitigations, application evaluations and spin ups, and end-user support.

Confidential

Senior Engineer

Responsibilities:

• For the Department of Justice/Civil Division brought in to identify and resolve critical operational issues with VMWare 4 and 5 host servers, Windows guest servers, virtual desktops, and Dell EqualLogic and CLARION SAN and network components.
• Identified and resolved incompatibilities among hardware, software, and PIV cards.
• Reviewed server and network operations for the Department of Labor/Occupational Safety and Health Administration and documented approaches and checklist to maximize uptime.
• Managed critical system upgrade projects including server virtualization and Dell EqualLogic
• SAN implementation. Troubleshot and resolved issues for MS SharePoint and Exchange Online servers.
• Tested implementation of Windows 8 operating system and assured application compatibility.

Confidential

Sr. Systems Engineer

Responsibilities:

• Managed the Confidential /Chief Information Officer Enterprise Validation and Integration Facility (EVIF), consisting of more than 100 physical and virtual servers, up to 200 workstations and laptops, and all lab network devices and firewalls across various Test LANs, providing operational support for applications, imaging, and system builds, back-ups, integrity, security, and information assurance.
• Oversaw daily systems administration tasks involving provisioning, installation/configuration, operation, security, and maintenance of systems hardware and software and related infrastructure.
• Designed, set up, and maintained Windows domains using Active Directory and MS Directory Synchronization, DNS, DHCP, group policy and group policy management, and application and database servers for production and test environments; Windows environments from server 2003 to 2008/to 2012, and Windows PowerShell scripts for server management. Supported development of Windows 2008 server platform for Confidential, including Windows virtual systems on VMWare and Windows 2008 Datacenter; iSCSI and Dell EqualLogic SAN storage, SCCM, SCOM, System Center Virtual Machine Manager, and Hyper-V; supported the Exchange 2010 upgrade project; Altiris systems for patch management and system imaging; and HBSS, Gold Disk and STIG system requirements and patching.
• Supported the Windows 2008 Server Virtualization/Lifecyle
• Replacement project, including server builds, designing physical to virtual migration strategies, process documentation, project tracking, and engineering support.
• Developed test network infrastructure to simulate existing Confidential production environment.
• Developed change and implementation documentation and schedules.
• Tested upgrade/migration procedures and application compatibility for upgrade from Windows XP to Windows 7.
• Tested implementation of PKI CAC cards on Windows 7 and ported the solution to the servers.
• Researched and established Wi-Fi LAN to test laptops.
• Worked on team to develop Confidential virtualization environment, going from lab to production.
• Supported systems hardening for builds and life-cycle replacements. Worked with telephony firms to assess VoIP desk phone security and to oversee troubleshooting of cabling issues.
• Troubleshot Microsoft Office 2010/2013 applications.
• Consistently demonstrated strong writing and oral communication skills through the development and delivery of systems documentation, white papers, and briefings to senior Confidential managers.
• Selected to serve as a subject matter expert for Confidential ’s Windows 8 and Windows Server 2012 implementation assessment.

Confidential

LAN Manager

Responsibilities:

• Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems.
• Performed scheduled and unscheduled security monitoring and conducted daily back-up operations, ensuring that all required file systems and system data were successfully backed up to the appropriate media and sent off site as necessary.
• Led the installation and upgrade of more than 7,500 PC systems.
• Received commendations from the Commanding General for successfully meeting all timeframes and objectives while ensuring 99.9% systems availability.
• Designed, set up, and maintained Windows Active Directory, DNS, DHCP, group policy, and application and database servers for production and test environments; Windows environments from server 2000 to 2008.
• Performed production and test systems life cycle work, supporting more than 75 servers (physical and virtual) and various desktop and network devices (firewalls, routers, and switches).
• Developed virtualization strategies and support procedures.
• Analyzed requirements, designed, and set up servers and workstations to support application and website developers.
• Designed and documented initial COOP strategy and procedures. Set up systems monitoring and fine tuning and led the team in performing vulnerability analysis and applying remedies. Analyzed Security Content Automation Protocol vulnerability testing results, reviewed patches, and applied remedies.
• Also designed and set up the FAA/ATO Emergency Relocation Facility LAN and systems and designed procedures for populating, updating and testing those systems.
• Supported FAA’s IIS and Apache webservers and installed PKI to facilitate optimal security.
• Received numerous customer kudos citing exemplary attention to detail customer service, and problem-solving skills.
• Recognized by FAA for establishing COOP on schedule and under cost.