SUMMARY

• Over 20 years of experience in teh IT industry, including technical support, software development, production, system management, process development and documentation, end - user training, installation, and coordination/implementation of system projects.

TECHNICAL SKILLS

Hardware: Dell M1000e chassis with M610/620/630 and 720 blades. Dell PowerEdge 620/630/640. Hewlett Packard C7000 chassis and BL460c G6, G7 & BL420p blades. Dell Compellent Storage, EMC NS480, Clarion CX7000 and MSA 1000 storage arrays. HP 9000 700/800 D/K/R Enterprise Servers, Compaq Proliant DLs and Storagtek L700 Tape Library. IBM x3650, Netfinity 5500, RS6000 B50, H50 and H70 Enterprise Servers. Sun Netra T1s, Ultra Enterprise 1, 2, 5/10, 220R, 250, 420R, 450, Sparc 1000, E3x00, E4500/5500, and SunFire 4800s. OS/390 Mainframe and NetApp Appliance F720/740.

Operating Systems and Management Tools: vSphere ESXi and vCenter 3.x, 4.x, 5.x and 6.x, VMware Workstation 7 - 11, VMware Converter 3.x 6.x, VMware Site Recovery Manager (SRM) 5.x, 6.x, vSphere Replication, vRealize Operations Manager 6.x (vROps), VMware Horizon View 5.x, 6.x, MS Windows Server 2000/2003/2008/2012/2016, Solaris v2.5.1-9, HPUX v9.05-11x, IBM AIX v4.3.x, Red Hat Linux v5.1-9.0, EMC Clarion and Navisphere, Tivoli TEC console, Dell Netvault backup and Backup Exec. Remedy, Zerto Replication. HP OpenView, Splunk, SolarWinds, Nagios, Active Directory, Infoblox Grid Manager (DNS), NFS, NIS, DNS, FTP, TCP/IP, HTTP, LAN, WAN, VMware PowerCLI, MS PowerShell, SSH, Putty and Bash.

PROFESSIONAL EXPERIENCE

Confidential - Teh Woodlands, TX

Sr. Systems Engineer

Responsibilities:

• Provide guidance to Project Interface, Server and Network Operations groups on projects such as SAP HANA deployments and virtualization upgrades.
• Design base architecture and perform POCs, risk assessments and provide documented installation and guidelines for VMware Suite such as VMware vRealize Operations (vROps) and Site Recovery Manager (SRM).
• Assists with teh design, development and upgrade of teh computer and network infrastructure. (ESXi Patch levels, VM HW, BIOS and firmware version)
• Advisory to server operations groups on processes to mitigate vulnerabilities such as Spectre and Meltdown in teh operating environment.
• Provided advisory assistance to systems operations on teh migration of virtualized environment from vCenter and vSphere ESXi 5.x to 6.5.
• Level 3 support and administration to Speed to Market, Acceptance, Differential Operations groups, consisting of 2500+ ESXi hosts, 20 vCenters and 20,000+ VMs Globally.
• Document design architectures, risk assessments, security models, installation and configuration guides for VMware deployments worldwide.

Confidential - Houston, TX

Virtualization Team Lead

Responsibilities:

• Design and deploy infrastructure solutions for on premise, colocation, remote and Azure Cloud environments.
• Manage Noble Energy's virtualized environment consisting of 250+ hosts and 1300+ VMs across domestic and international sites. Teh environment included VMware ESX 4.x, 5.x and 6.x on Dell M100e blade chassis, VRTX and PowerEdge systems running VMware vCloud Suite Standard composed of ESXi, vCenter, vRealize Operations Manager (vROps) and VMware Site Recovery Manager (SRM).
• Collaborate with cross functional teams including Hardware, Storage, Networks, End User Computing, Oracle DBAs, Application team and external vendors.
• Support Windows and Linux teams on tasks such as provisioning new VMs an d templates, migrations, storage, subnets/VLANs, test and development clusters, performance tuning, troubleshooting, capacity planning, backups and restores. problem determination, resolution and incident management. Coordinate upgrades and patching cycles with cross functional teams.
• Perform P2V migrations, upgrades and data center migration and relocation activities.
• Train/mentor interns, junior staff and contractors to increase team effectiveness and productivity.

Confidential- Henderson, NV

Sr. Systems Engineer

Responsibilities:

• Provide support to Employers Insurance's virtualized environment running VMware VI3 and vSphere 4.0 composing of 4 clusters and 400+ VMs in 2 data centers.
• Deploy and configure/implement new virtualized infrastructure such as rack and stack of new blade technologies, wiring copper/fiber connections to both data and SAN switches, installing operating system to newly built ESX hosts/guest Operating Systems and configuring individual hosts on teh network.
• Configuring new clusters within Virtual Center and configuring vSwitches, DRS, HA, EVC, Resource Pools, etc.
• P2V migrations of physical and virtual servers from existing/test environments to production and datacenter migration.
• Perform Operating Systems such as Windows 2003/2008, Ret Hat, Solaris and Linux variants. Install third party application as needed.
• Provide tier 2 support for incident resolution and service request processes regarding technical problems and IT related issues involving applications and hardware.
• Provide documentation of configurations, maintenance plans and project updates.
• Responsible for ensuring all Operational Service Levels are met and work with Change Management team for changes to environment.

Confidential- Broomfield, CO

Enterprise Technical Support Engineer

Responsibilities:

• Provide technical support to customers who are working to implement or in production, VMware ESX Server and related products.
• Respond to customer inquiries, primarily by telephone and e-mail.
• Resolve customer technical issues through diligent research, reproduction, and troubleshooting.
• Work directly with other technical support staff, quality assurance, engineering, sales, marketing, operations, and administration to resolve problems.
• Document all technical inquiries, develop and review content for noledgebase.

Confidential - Boulder, CO

Technical Team Lead

Responsibilities:

• Lead UNIX and Windows team of 10 systems administrators at Century Link’s Managed Operations Data Center in Grapevine, TX.
• Give site tours to perspective new clients and assist in pre-sale efforts.
• Design and implement systems and software solutions for hosted datacenter.
• Conduct training to NOC personnel and Technical Services Group members on new technologies, processes and procedures.
• Mentor junior team members and provide technical leadership on assign projects.
• Perform boarding of new customers and resolve technical issues.
• Ensure compliance with current hosting SOE (Standard Operating Environment) and satisfy center SLAs (Service Level Agreements).
• Perform problem determination, escalation and duty management duties as required.
• Perform backup reports on platforms including TSM, Veritas Netbackup, Backup Exec, HP Omniback, Legato Networker and MVS batch.
• Participate in on-call rotation and vendor management as needed.

Confidential - Denver, CO

Sr. Unix Systems Administrator

Responsibilities:

• Perform Administration duties to 30+ heterogeneous UNIX servers including Solaris, HP, AIX, Linux and SCO.
• Install hardware and software, maintain web servers, and perform backups for UNIX and MVS environment.
• Maintain and update DNS, NFS, NIS, FTP, and SendMail servers.
• Support developers, perform vendor management, recommended software and hardware requirements, train junior administrators, and document processes.