SUMMARY:

• IT Specialist with notable success directing a broad range of corporate IT initiatives and projects while supporting internal and external clients.
• Track record of designing, implementing and delivering high availability networks.
• Demonstrated capacity to implement innovative IT solutions that increase employee productivity and decrease network downtime.
• I have the heart of a teacher that enables me the ability to interact with internal and external customers in a way as not to get them lost in the geek speak.
• Hands - on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support.
• Outstanding leadership abilities; able to coordinate and direct all aspects of network systems administration with minimal managerial oversight.
• Adept at developing effective IT policies and procedures.

TECHNICAL SKILLS:

Core Competencies: Network Management, Security and Administration, Active Directory; Wired and Wireless Network Design; Regulatory Adherence; Data Integrity/Recovery; Disaster Recovery Planning; Contingency Planning

Platforms: Cisco Call Manager / Unity 9.2, Cisco Adaptive Security Appliance, Cisco IOS, Microsoft Windows OS, Microsoft Windows Server Family Exchange, SQL, SharePoint, Project Server and WSUS. Websense Content Filter, Symantec Antivirus Server, Google Apps for Business, Meraki Wi-Fi, Ekahau Site Survey Intronis Backup and Disaster Recovery, Bitdefender Internet Security, Naverisk Network Monitoring, Remedy IT Ticketing Solution. SolarWinds MSP RMM tool.

PROFESSIONAL EXPERIENCE:

Confidential

Network Engineer

Responsibilities:

• Current projects include migrating Cisco PIX firewall to Cisco ASA Firewall.
• Install and configure Cisco Firepower in high availability mode.
• Tweak current datacenter switch core creating port channels for load balancing.
• Updated Core to edge switch network documention using CDP and LLDP then finishing up with Visio.

Confidential

Information Technology Consultant

Responsibilities:

• Focused on advising organizations on how best to useinformation technology in achieving theirbusiness objectives.
• In addition to providing advice,estimate,manage,implement,deploy, andadministerIT systems on behalf of the client.
• Windows Server / Desktop Support
• IP Telephony VOIP
• IP Cameras
• IP Security
• Wireless
• LAN / WAN

Confidential

Network Support Specialist

Responsibilities:

• Current project is assisting network team clean up Confidential Gold migration to SolarWinds network monitoring system.

Confidential

Responsibilities:

• LAN - Configure, Install and trouble shoot Cisco 3850 POE switch gear (stacked).
• Get new Cisco wireless AP’s (3700’s) connected to controller in remote data center.
• Work with Lan Ops team for any trouble shooting needs.
• WAN - Install new Cisco 4300 voice / data router.
• Work with Wan Ops team for any trouble shooting needs mainly making sure Confidential is advertising correct networks. Update network documentation using Visio.
• Work with local infrastructure data cabling vendor and General contractor during the construction and cabling of the new facility making sure they stay on plan and keep Confidential aware of any issues and changes.
• Responsible for the configuration and installation of all LAN network gear and network go live.

Confidential, Cookeville, TN

Senior Network Engineer

Responsibilities:

• Configuring and installing the network electronics for the Confidential ’s chemical stockpile emergency preparedness program centers. (Cisco switch’s, SonicWALL firewalls and SonicWALL Wireless access points, IP camera DVR surveillance system.)
• University of Memphis new nursing building. 23 Cisco switches and 118 Axis IP cameras with audio modules for the recording and monitoring of the nursing program, integration with B-line Medical digital recording systems and servers.
• Implemented a Managed Service Provider model using the Naverisk platform.
• Utilized Ekahau site survey application for planning, troubleshooting, and spectrum analysis.
• Outsourced to Middle Tennessee School of Anesthesiology as Network Administrator.
• Health Care IT environment
• Support student body of 175
• Windows / Apple mixed
• Distance Learning
• Exchange Server
• Idashboards
• Cisco Call Manager / Unity Telephony running on VM Ware
• Remote IT support using Naverisk MSP solution

Confidential

Information Technology Consultant

Responsibilities:

• Focused on advising organizations on how best to useinformation technology in achieving theirbusiness objectives. In addition to providing advice,estimate,manage,implement,deploy, andadministerIT systems on behalf of the client.
• Windows Server / Desktop Support
• IP Telephony VOIP
• IP Cameras
• IP Security
• Wireless
• LAN / WAN

Confidential

Senior Network Administrator

Responsibilities:

• Managed and maintained Cisco MPLS network between.
• Cisco ASA 5510’s at each location.
• Obtained security clearance from the Confidential .
• Responsible for 20 servers running on VM Ware and 70 end users and work stations.

Confidential

Network Administrator

Responsibilities:

• Brought IT infrastructure up to current technology using IBM Windows Server 2008 from 2003 for SQL based work management system.
• Forklift move to new facility with zero network down time utilizing Proxim wireless bridge’s (MP11’s) connecting the two facilities keeping all network functions up and running including newly introduced Allworx VOIP system.
• Configured Allworx VOIP telephony system to support three companies.
• Created desktop support system using Google Apps for business cloud based collaboration. Migrated antiquated POP3 email and eliminated Outlook clients to Google Apps based email giving the sales team real time access to email.
• Also integrated Android based smart phones for 24/7 access to email and documents.
• Managed IT needs for two subsidiary companies National Storm Shelters and Confidential Storage.
• Enabled sales team access to work management system via VPN and remote desktop.
• Again utilizing existing Proxim wireless bridges connected the Confidential Storage Confidential gate system to the local LAN resulting in eliminating monthly recurring modem dial up costs.
• Maintained and managed access control and security systems.

Confidential

Lead Technician

Responsibilities:

• Created OS images for PC roll outs in the hospitals and test.
• Managed a team of hardware deployment personnel and assisted.
• Assisted with data center build outs and replacement gear.
• Assisted with Cisco Wireless deployments.

Confidential, Franklin, TN

IT Coordinator

Responsibilities:

• Manage IT portal for all desktop support requests call center and end user
• Supported the virtualization design team supporting the data center move to a co-location.
• Assist internal programmers with quality control testing.
• Support and maintain Cisco VOIP system with custom call center software integration.

Confidential, Nashville, TN

Network Administrator

Responsibilities:

• Spearheaded and managed imaging and roll out of 2500 desktop PC’s for Confidential .
• Managed and Maintained 250 node network for Confidential in Nashville TN
• Worked with Nashville Davidson County SWAT team to provide secured wireless access to control the schools IP video - security system, VOIP and data networks from a safe distance in accordance with their Homeland Security needs.
• Managed and maintained corporate Blackberry Enterprise Server cell phone fleet.
• Designed and developed a VOIP telephony solution that supported remote telephones internationally in Ireland and the Island of Anguilla.
• Created company policies and procedures governing corporate network security, email and Internet usage, access control, and incident response.
• Also implemented email archiving solution.
• Instrumental in developing and implementing Business Continuity and Disaster Recovery (BCP & DRP) Plans.
• Supported commercial client’s network and server infrastructure.
• Part of a Network Services group that performs network security audits and network design / configuration.
• Pre and Post-sales support for sales team.
• Beacon’s internal Network Administrator.

Confidential, Nashville, TN

Technician

Responsibilities:

• Imaged desktop and notebook computers using Norton Ghost per customer specifications.
• Delivered and setup computers at customer venue.
• Inventory management of all rental computer equipment.
• Perform DEMARC extensions and Cisco router installations.