Concierge/Receptionist Resume NY, NY - Hire IT People

TECHNICAL SKILLS

SKILLS: MS Office, Cloudlex, Saga, ESP2000, GTS, Passage point, CISCO, AVAYA & Polycom switchboards.

Multi - lingual: English, Spanish, Portuguese, Albanian. Courteous, service-oriented, organized, multitasking.

PROFESSIONAL EXPERIENCE

Concierge/Receptionist

Confidential, NY, NY

Responsibilities:

Welcome and greet tenants and visitors and direct them to the appropriate floors and companies.
Monitor the lobby and areas surrounding the building utilizing the surveillance multicamera systems.
Ensure that all building management safety regulations and emergency company polices are observer.
Provide information suggestions, advice and directions to tenants/ visitors in need of special assistance.

Bilingual Legal Receptionnist

Confidential, LLP, NY, NY

Responsibilities:

Welcomed clients, attorneys, court reporters and directed them to the appropriate conference rooms.
Answered a busy multi - line console phone system and routed the calls to the appropriate departments.
Assisted attorneys paralegals and clerks with preparing Spanish-speaking clients for their EBT, and EUO s.
Assisted the settlement department with translating of accounts closing documents for Spanish clients.

Corporate Portuguese Receptionist/Administrator

Confidential NY, NY

Responsibilities:

Answered and screened all incoming calls and took accurate written messages in Portuguese and English.
Served as the first point of contact with VIP clients, investors, brokers /executives from foreign branches.
Made reservations, organized events and assigned conference rooms for clients, staff/guests meetings.
Coordinated with building management/security for maintenance, repairs, cleaning and emergency drills.

Corporate Receptionist/Client Service Coordinator

Confidential, NY, NY

Responsibilities:

Welcomed, greeted and directed clients, and new hires to their destinations and answered inquiries.
Answered a heavy multi - line console phone including managers and chairman of the firm direct lines.
Reserved conference center rooms and coordinated catering, A/V, facilities and secretarial requests.
Booked, monitored domestic/international car reservations and assisted with air travel arrangement.