Senior It Manager, Sr. It Sw Development Manager Resume
Santa Clara, CA
SUMMARY:
- 20+ years of hands - on Senior IT Manager, IT Manager, Senior IT Portfolio Manager, IT Product Manager, Senior IT Program Manager, Senior Software Development and Engineering Project Manager
- Senior Technical IT Project Manager, Senior IT Infrastructure Engineering Project Manager, Senior Technical IT Project Manager experience
- With 21 + years of Valley experience) in working on large size global projects in software development industry, advanced object oriented analysis and design
- Architecture, system analysis, software engineering, programming, database modeling, development and administration, LAN design and administration, and software development management in the areas of the high technology
- Commercial enterprise wide software product development, Internet, Public Key Infrastructure (PKI), Wireless, Internet security trust, Information Systems, Big Data & Analytics, AI and Operations Research (OR) in distributed, multithreaded, multi-tiered, client server environments, on multiple
- Unix Linux Windows platforms and over IP, FDDI, LAN, WAN, ETHERNET networks. Full Systems Development Life Cycle (SDLC), CMM, Six Sigma, and ISO 9000 compliance experience. Customer focused.
- Combined advanced technical and business skills and applied them to the computer software development.
Technical Skills:
Operating Systems: Linux, Unix, Solaris, AIX, Windows, VxWorks (RTOS), OS/400 (AS/400), MVS, OS/390, z/OS - 20 years
Systems Software: Java, J2EE, J2ME, C++, C, Pro*C, OCI, CORBA, IPC, XML-RPC, RPC, Sockets, Pipes, Named-Pipes, FTP, Linux, Windows, Unix, OS/400, MVS, VMS- 15+ Years
B2B, B2C, XML, Web Services: XML, XSLT, Web Services (HTTP, JMS, JAX, JTS-RUP, MDB, SOAP, AXIS, UDDI, WSDL, XML, ebXML, APIs, Web APIs, etc), REST, Rosettanet MMS, PIP, RNIF, TIBCO MMX, EDI 7 + years.
Enterprise Web Technology: J2EE (JSP, Servlets, EJB, MDB, etc), Java, J2ME, C++ on Web Sphere, WebMethods, Web Logic, Tom Cat, JBoss, Oracle 9iAS, iPlanet, JetSpeed, Turbine, Velocity, Sun One Server, IIS, WASD, and Apache web servers, MVC, Struts, HTML, Flash, Flex, AJAX, CSS, WML, JSP, JavaScript, HTTP, HTTPS, Spring, UUDI, SMTP, RMI, TCP/IP, JDBC, Hibernate, Citrix, Filenet, Oracle Forms/ Reports 6i, VBScript, ASP, ActiveX, Install Shield, CGI, Perl- 10 Years
Web UI Design: MS Front Page, Dream Weaver, Flex, Flash, CSS, Photoshop, Wireframe, Story Board, W3C standards, Internet Explorer, FireFox, Safari, etc. - 10 years.
Enterprise/Web CMS: Interwoven, Documentum, SharePoint, Vignette, Afrensco, Sensenet, Knowledge Tree - 8 + Years
Enterprise Portals: WebSphere Portal, WebLogic Portal, Liferay, Jetspeed, Sun Java Portal Server, - 5+ years
EAI: Oracle 10.x, 11i (BPEL Adapters/Process Manager), TIBCO, WebMethods, WebSphere Message Broker, WebLogic Integration (WLI) - 7 yrs +
CRM: Oracle CRM (OBIEE), Siebel, Sales Force (SFDC) - 5+ years
ERP / Database: Oracle R12, 11i, 10.x, 9i/8i/8/7/6, MS-SQL server, DB2, Sybase Anywhere, Teradata, Data base design, development, stored procedures, and administration, PL/ SQL, Shell Scripts- 15+ Years
Business Intelligence (BI): Micro Strategy, Cognos, Business Objects, ProClarity, Oracle Business Intelligence -OBIEE, SAS, Teradata, Informatica (ETL)- 15 + years
Data Warehouse: Schema Design (Star and Regular), OLAP Cubes, Metadata, Informatica (ETL), Teradata, SQL* LOADER, TOAD- 15 + years
MS Windows Technology: Visual C++, ISAPI, MFC, OWL I/II, Win32 API, OLE-DB, ADO, RDO, RDS, COM, DOM, COM+, Visual Basic, Business Objects, BizTalk, ODBC, MS-SQL Server, ACCESS, MS Projects, MS Visio, Visual Studio, MS Word- 10 Years + C#, .NET < 1 Year
Wireless: SMPP (SMS), MMS, BREW, GSM, ANSI 41, SS7- 5 Years+
Security Systems: PKI, Cryptography, Encryption, Autantication, Kerbos, LDAP, SSO (Siteminder, Sun, Oracle, etc), ACL, RAS, ChannelSecure, SSL, IPSec, AVA, BAVA, SOX, PCI Audits, Cisco Intrusion Prevention System ( Cisco IPS ), Network IDS, DOS Filters, Proxy & Reverse Proxy, End Points’ / Firewalls’ Log collection and analysis, Vulnerability Assessment and Management, NOC Incident management - 10 Years+
Configuration and Change Control Management: Change controls, Impact analysis, timelines, dependencies, alignments, future behavior of the system using version control - Remedy, SharePoint, SCCS, CVS, SourceSafe, Kintana, AntHillPro
PROFESSIONAL EXPERIENCE:
Confidential, CA
Senior IT Manager, Sr. IT SW Development Manager
Responsibilities:
- Business Planning and Analysis, Business Process Management, Design, development, web enabling, and networking work on Enterprise web applications, CRM, Data warehousing, and Business Intelligence (BI) involving very large high traffic e-Commerce websites companies, wholesale merchant banking, Credit Risk management, global trading and retail trading for bank financial companies. Global Data Center Migrations Programs (GDCP). Customer websites (vtext.com) with online ads, alerts, e-commerce, and streaming video, audio, text and picture (SMS and MMS) messaging
- Software licensing, and sales and marketing campaign support for a large wireless company and its US and global partners and B2B Manufacturing Supplier and supply chain management information systems using cXML, J2EE. Projects involve developing Enterprise class UI and middle-tier applications servers and web search algorithms using Java, Servlets, JSP, MVC, Struts, Tiles, Apache, Proxy, JDBC ODBC, J2EE, EJB, HTML,CSS, SOAP, Axis, ebXML, XML, Web servers, OCI, Pro*C, C++, C, PL SQL, Perl, OLAP, LDAP, IBM MQ Series, Oracle Apps ( Order Management, Service Contracts, Sales, SCM, INV, GL, AR, AP, etc) Oracle (11i 10g 9i).
- Database Migrations. Data warehouses using Oracle on Unix and Linux operating systems. Developed server applications using Visual C++, COM, DCOM, COM+, SOAP, XML, UDDI, ODBC, Visual Basic, ASP, Business Objects, C# on Windows. Performed database design, normalization, schema design (star, and regular schema) and development, database sizing, and database creation.
- Articulated enterprise rules and developed them in PL SQL as packages, stored procedures, functions, views, cursors and triggers using Designer 2000. Performance tunning, Enterprise Data warehouse (EDW)- design and implementation. Managed multiple various size global projects (team size - 5 -60+ persons) simultaneously at various stages in the lifecycle. Full Systems Development Life Cycle (SDLC) participation.
- Managed Program Projects thru various SDLC gates stages. Managed relationships with customer and other ASP partners.
- Prepared Reviewed approved RFI RFP response. Carried out business analysis with the customer and ASP partners. Advocated buy-ins from various potential stakeholders partners channels customers. Defined and implemented Program Projects Governance policies, processes and methodologies to be adopted, applied and or modified. Ensured ISO9000 CMM Six Sigma (DMAIC DMADOV) Agile SICOP ITIL PMI PMBoK processes compliance and or clients
- Legacy processes compliance. Ensured SOX, PCI audits, and other security IT audit requirement compliance. Prepared Reviewed Approved Requirements and functional specifications. Coordinated with Business Process, and SW engineering groups (onsite offshore near-shore). Developed SOW and SLA. Prepared the budget. Prepared detailed project report, WBS, and project plan. Identified deliverables and milestones. Prepared resource plan and staffing requirements.
- Worked with Department Managers Resource Managers HR Managers to get the project resources assigned staffed. Prepared Reviewed Approved architecture, detailed software design, design patterns, DFDs, ERDs, Logical diagrams, Logical and Physical Models, Data Mapping, Data Transformation, Data Integration, Oracle Architectural Framework (OAF) compliance in consultation with Software Engineering, Architecture, Networks, and Database groups. Set up development environment.
- Encouraged usage of productivity tools to expedite development. Initiated unit tests, and integration tests processes for developers. Conducted work supervision, using work flow and SW configuration management (SCM) tools, and project review meetings. Initiated QA certification processes. Initiated Configuration and Change Control Management using version control. Prepared Change control orders, and modified project plans. Prepared capacity planning, interacted with Infrastructure groups for getting new hardware ordered, installed and configured in the datacenters. Monitored actual expenses over budgets and TEMPeffected cost savings. Identified project slippages and taken corrective action. Carried out Project monitoring, Prepared Performance Metrics using MS Excel-macros pivot tables graphs.
- Project Status (PowerPoint, Excel, Intranet, Internet, Wiki, Dashboard, etc) preparation and presentations to the stakeholders. Prepared RAR-Risk Profile. Designed multi-tier network architecture, topology, and configuration of Cisco PIX Firewalls, Cisco Routers, Switches, Load Balancers, and other network elements, and deployed software products on the Internet web sites. Obtained approval of the customer for the content. Initiated release of deliverables thru lab development, BETA UAT staging, and
- Production Deployment Cut Over processes. Provided support thru User Acceptance Tests (UAT) BETA. Carried out Pre-Production Load Stress tests and Performance Tuning so as to ensure that Production performance could remain within the acceptable limits and potential performance impact on the production environment due to new release will remain minimum. Seek opportunities to improve the performance where ever possible. Performance improvement opportunities in JVM tuning, Garbage Collection (GC), Review of business logic implementation and changes optimization of the work flows, Implementation of Design patterns, Session Management and Memory optimization for Session Beans, MDB, EJB, RMI, etc. Software Code Review, Code Re-factoring and Optimization
- Oracle Database, SQL Query optimization and tuning, Stored Procedures optimization, Caching Database and Stored Procedures, Oracle Architectural Framework (OAF) compliance, Linux Unix Windows memory, CPU and Kernel parameters, URL Granularity, etc. Worked closely with Release Management and carried out Production Deployments Cut Over on the Production Environments, and BCP backup alternate site environments. Ensured that Release Management Processes are carried out before, during and after production deployments cut over. Minimized risks thru careful planning and review of the deployment cut over plans. Developed multiple commercial releases of software products, Enterprise IT Internet applications, e-Business Applications, eCommerce applications, Software Code
- Database, and Data Warehouse and shipped them to the customer or installed them on the customers infrastructure or as a software-as-a-service (SAAS). Worked with customers on Production Deployment Cut Over on the Internet websites, exigency, rollback, and (legacy system) phase out strategies. Prepared Support Plans. Organized and implemented support activities. Monitoring Post-Production load, Performance monitoring, analysis, and tuning (JVM tuning, Garbage Collection (GC), Review of business logic implementation and changes optimization of the work flows, Load Balancing, Network traffic optimization ). Developed service upgrades. Carried out Test Case design, unit testing, integration testing, white box testing, regression testing and debugging. Production, installation, and customer support on 24X7 basis
- Shipped commercial software releases to the customers and or hosted them on SAAS cloud environment. Coordinated, Lead, Participated in Global Incident management and Business Continuity Plans (BCP) High Availability Plans (HA) on 24x7 basis along with the Service Departments (NOC, Data Center, Infrastructure, DBA, SW Engineering, Network Engineering, Operations, PMO, Business, Customer Care, etc):-Red Alerts, Triage, Managing work-a-rounds, configuration changes
- Emergency patches, emergency network re-routing, emergency network firewall rule changes, War-room coordination and support, Disaster Recovery activities, escalations, Work towards service level restoration, prompt and periodic update status notifications to stakeholders and customer advocacy (care), SLA management, and Dry Runs in good times. Working closely with NOC, and Network Engineering Groups to identify network problems, optimization, and deployment of new firewall rules, router configurations, and other network related activities. Updating the CMDB, strategic deployment plans, and re-deployment of tactical assets in service restoration, and in fail-over cases. Problem manager, identifying the root cause, development of the solutions and implementing them in the release cycles. Worked with Data Center - infrastructure build out Net New Virtualization Refresh, IT applications and web services deployments migration, Data Center Office expansion, Data Center migration service Failovers, and Merger Acquisition (M A) related Data Center strategies and implementation
- Worked on High Availability BCP on Data Center Failovers of Databases, Portals, IT Applicationss, ERP, Web Services and Granular URLs. Developed requirements documents, design documents, users guides, maintenance documents, product project documentation, and product project release documents. User Help documentation. Conducted, coordinated, managed learning (whiteboard, classrooms, seminars, webinars, e-learning, etc) and Knowledge Transfer (KT) programs.
- Carried out work flow supervision, project planning and monitoring. Conducted project review meetings. Customer support. Full Product Systems Development Life Cycle (PDLC, SDLC) participation.
Confidential, Santa Clara, CA
Technical Project Manager, Project Leader
Responsibilities:
- Designed and developed software applications using Java, Perl, HTML, JavaScript, Pro*C, OCI, C++, Visual C++, Visual Basic, Business Objects, Win32 API, COM, DOM, COM+, XSLT, C, PL SQL, SQL PLUS, TCP IP, NET*8, OLAP, LDAP, Oracle, Public Key Infrastructure (PKI), Unix on Sun Solaris Windows platforms. Design Development Developed UI, and middle-tier server side application software, and DB APIs in Java, JDBC, C++, Visual C++, Visual Basic
- Business Objects, ASP, C, Pro*C, OCI, PL SQL, SQL*PLUS, SDK, Win32 API, Java Server Pages, Java beans, EJB, Servlets, JDBC, HTML, JavaScript, Perl, TCP IP Sockets, IPC, Oracle 9i, NetScape LDAP, Chromite in multi-tier client server environment for Private Key Backup on micro-devices, and SCEP software modules, so as to make the product net deployable and open standards compliant. Developing server side applications using Visual C++, COM, DCOM, COM+, Business Objects, ODBC, MFC.
- Integration of PKI infrastructure with IPSEC VPN, and other products. Interfacing with BEA Tuxedo Oracle XA middleware client. Performed database design, normalization, schema design (star, and regular schema) and development, database sizing, and database creation
- Articulated enterprise rules and developed them in PL SQL as packages, stored procedures, functions, cursors, views, and triggers using Designer 2000. Data warehouse- design and implementation. Carried out system migration from Oracle 8 to 8i 9i.
- Carried out Test Case design, unit testing, integration testing, white box testing, regression testing and debugging- ISO9000 Compliance. Released multiple commercial deliveries of products. 24x7 support. Developed requirements using, design documents, users guides, maintenance, and product release documents. Carried out project planning and monitoring. Conducted project review meetings. Participated in Full SDLC.
Confidential, Sunnyvale, CA
Project Manager / Sr. Software Engineer/ Architect
Responsibilities:
- Designed and developed the Internet software products, and applications using Java, Pro*C C C++, OCI, PL SQL, SQL PLUS, TCP IP, NET*8, UML, OOAD, Java Servlets API, Java Server Pages (JSP), Java Beans, JDBC, J2EE, EJB, XML, HTML, ActiveX, Install Shield, JavaScript, Perl, Oracle (8i) 8.1.6 8.1.5, Java Web Servers, Public Key Infrastructure (PKI), Unix on Sun Solaris NT platform.
- Design Development Developed UI, and middle-tier application software in Java, C++, Visual C++, C, DB APIs in Pro*C, OCI, Java Servlets API, Java Beans, and internet web enabling databases in ORACLE (8i) 8.1.6 8.1.5 using Java Servlet API, JSP, Java Beans, HTML, JavaScript, Perl, XML, WML, HDML, xHTML, ASP, IE browser plug-in, ActiveX, Install Shield, Visual C++, ISAPI, Visual Basic
- Business Objects, ODBC, JDBC ODBC, J2EE, EJB, NetScape LDAP in multi-tier client server environment. Java web servers: - IIS, Oracle 9iAS, Web Logic application server, iPlanet web server, Sun web server, Apache web server, SSL v3 client server two-way autantication, on Sun Solaris and NT platforms. Developing Linux drivers to port security products. Interfacing security SDK in Visual C++ with Web Portal software.
- Interfacing PKI web services (Online Trust) with wireless (m-commerce) services providers. Designed multi-tier network architecture, topology, and configuration of Cisco PIX Firewalls, Cisco Routers, Switches, BigIP Load Balancers, and other network elements, and deployed software products on the Internet web sites. Performed database design, normalization, schema design (star, and regular schema) and development, database sizing, and database creation.
- Articulated enterprise rules and developed them in PL SQL as packages, stored procedures, functions, cursors, views, and triggers using Designer 2000.
- Data warehouse - design and implementation. Developed service upgrades. Carried out Test Case design, unit testing, integration testing, white box testing, regression testing and debugging. Released commercial delivery of products and deployed them on the Internet web sites. Maintained website, trouble shooting, and administered on 24X7 basis. Developed requirements, design documents, users guides, maintenance, and product release documents.
- Carried out project planning and monitoring. Conducted project review meetings. Participated in Full SDLC.
Confidential, Cupertino, CA
Technical Project Manager, Sr. Analyst, Sr. Architect, DBA
Responsibilities:
- Design Development: Designed and developed software applications in Java, C++, Visual C++, Visual Basic, Business Objects, C, SDK, Pro*C, OCI, PL SQL, SQL PLUS, TCP IP, NET*8, Oracle 8i( 8.1.5.0), Designer Developer 2000,Developer Server
- Unix on Sun Solaris NT platform. Developed middle-tier Management Information System applications software in Java, JDBC ODBC, C++, Visual C++, C, Pro*C, OCI. Developed and internet web enabled database DB APIs in Oracle 8i (8.1.5.0) using Java Servlet API, JSP, Perl, HTML, JDBC.
- Designed forms architecture. Developed the client side FORMS6i 6 5, application APIs in C. Carried out design and development of forms reports using FORMS 6i 6 5 REPORTS 3 in client server environment and internet web enabling these
- Forms Reports using Oracle Developer Server on Sun Solaris NT platforms. Performed database design, normalization, schema design (star, and regular schema) and development, database sizing, and database creation.
- Articulated enterprise rules and developed them in PL SQL as packages, stored procedures, functions, cursors, views, and triggers using Designer 2000. Data warehouse - design and implementation. Developed service upgrades.
- Carried out Test Case design, unit testing, integration testing, white box testing, regression testing and debugging. Released commercial delivery of products. 24X7 support.
- Developed requirements, design, users guides, maintenance, and product release documents. Carried out project planning and monitoring.
- Conducted project review meetings. Participated in Full SDLC.
Confidential, San Jose, CA
Technical Project Manager
Responsibilities:
- Design Development Designed and developed software products RoamFree Gateway, CloneSafe SAC, and CloneSafe SAM to enable ANSI-41 gateway roaming, and secure autantication of mobile phone customers in order to secure usage of cellular phones
- In multithreaded, distributed client server environment, using Java, JDBC ODBC, C++, RTOS, CORBA, Visual C++, Delphi, HTML, Perl, DB APIs in Pro*C, C, Sockets, IPC, shared memory cache over database layer, RPC, SQL*PLUS, PL SQL, TCP IP sockets, NET*8, NT, Unix, Oracle, Oracle Developer 2000(FORMS 4.5), on Sun, and Digital Alpha 4100 platforms. Performed database design, normalization, schema design (star, and regular schema) and development, database sizing, and database creation. Articulated enterprise rules and developed them
- PL SQL as packages, stored procedures, functions, cursors, views, and triggers using Designer 2000. Data warehouse - design and implementation.
- Developed patch releases, and service upgrades. Developed design documentation, installation procedures, maintenance manuals
- And user guides. Developed service upgrades. Carried out Test Case design, unit testing, integration testing, white box testing, regression testing and debugging- ISO9000 Compliance.
- Developed commercial releases of products and shipped to the customers. 24X7 support. Carried out project planning and monitoring. Conducted project review meetings. Participated in Full SDLC.
- Operating System Simulation. University of Bridgeport, Bridgeport, CT, USA. Role: System Analyst Designed and developed Operating System Simulation Software in C++, using Object Oriented Analysis and Design, on Sun Sparc station and using Borland C++ on Windows 3.1 on Pentium platform.
Confidential
IT Manager
Responsibilities:
- Design Development Deployment Operations Designed and developed, Material Management System for HPCL's Bombay and Vizag refineries.
- Performed software development activities in multithreaded, distributed client server environment, maintenance of various software packages developed in house for Corporate MIS, interaction with clients for changes, additions in existing MIS and implementing them.
- Developed Bank Reconciliation system. Migrated Oracle Business Application Software (Oracle 10.x)- Financials, Payroll, Fixed Assets, Sales, Stocks, Inventories.
- Designed and developed large LP MILP Models and software for long-term infrastructure perspective planning, multi-modal supply planning, and scheduling needs of HPCL and India's Oil Industry resulting in substantial savings in transportation costs.
- Designed and developed EIS. Developed distributed invoicing, transportation, billing, and warehousing system. Designed and developed process simulation systems.
- Developed long-term corporate plans to upgrade corporate IS to handle higher transaction volumes, business growth, computerizing manual business processes, and ensuring business continuity. Planned software projects for corporate Information Systems. Evaluated new software project proposals based on ROI, strategic importance, technology upgrades, improvements in the business processes. Conducted Corporate Information systems audits. Carried out business analysis.
- Prepared Requirements and functional specifications. Prepared solutions. Carried out techno-economic-operational feasibility studies. Coordinated with Business Process and functional groups.
- Prepared the budgets and set thru approval process. Prepared detailed project report and project plan. Identified deliverables and milestones. Prepared resource plan and staffing requirements.
- Developed architecture, and detailed software design. Set up development environment. Initiated unit tests, and integration tests processes for developers. Conducted work supervision, using work flow and other SW configuration management (SCM) tools, and project review meetings.
- Managed multi-group, multi-location teams. Supervised SW development staff, vendors and consultants. Initiated QA processes. Initiated Configuration and change control Management . Prepared Change control orders, and modified project plans.
- Monitored actual expenses over budgets and TEMPeffected cost savings. Identified project slippages and taken corrective action. Carried out Project monitoring, Project status preparation and presentations. Prepared Project Risk Profiles. Obtained approvals of the user departments.
- Provided support thru User Acceptance Tests (UAT). Initiated multiple releases of deliverables thru lab, staging, and production deployment processes.
- Worked with IT Operations on deployment issues. Provided customer support and escalation of issues to appropriate level. Initiated issue tracking system.
- Carried out defect analysis report and taken corrective actions. Developed Patch releases, upgrades. Initiated ISO9000 compliance processes.
- Developed design documentation, installation procedures, maintenance manuals, and user guides. Released enterprise wide commercial products.
- Provided Production Customer support on 24X7 basis. Carried out project planning and monitoring. Conducted project review meetings.
- Managed and participated in Full SDLC. Software: Oracle 10.x 7, SQL*FORMS 3, SQL*PLUS, SQL*MENU, CASE Tools, Oracle Forms Report Writer
- SQL, TCP IP, C, C++, OWL I II, MFC, Pro*C, Unix (HP, SCO), Windows Platform: HP 9000s, Windows PCs, IBM Mainframe Projects: Development of LP MILP Models Executive Information System (EIS) LAN Administrator
- Corporate Planning Engineering Simulation and Design Role: Deputy Manager (OR) Project Manager Senior Software Engineer Senior System Analyst Design Development Planned software projects for corporate MIS
- Evaluated software project proposals. Designed and developed large LP MILP Models and software for long-term infrastructure perspective planning, and operational supply chain needs of HPCL and Indian Oil Industry.
- Developed bank reconciliation system. Designed, and developed EIS on LAN. Developed detail documentation on design, installation procedures, maintenance manuals, and user guides. Designed and developed process simulation systems.
- Carried out project planning and monitoring. Conducted project review meetings.
- Managed and participated in Full SDLC. Software: TEMPO GAMMA, SCICONIC MGG, Oracle 7 6, SQL*FORMS, SQL*MENU
- Oracle Report Writer, C, C++, CORBA, Pro*C, PL SQL, Unix, FoxPro, dBase IV, C, DOS, Novel Netware 2.1, HISIM, PROSIM, VMS. Platform: HP-9000, AS 400, PC's, PDP-11, IBM Mainframe.