Desktop Support Technician Resume

OBJECTIVE:

An experienced and a responsible System Administrator wif a great ability to support the server and seeking to achieve meaningful employment wif a company which will allow me
Address and solve their technical needs, by applying my experience wifin the areas of system administration and ability to complete deadline - driven projects.

SUMMARY:

Knowledgeable Information Technology professional seeking to utilize specific technical training and other skills, as part of team or in an independent role. me is proficient in troubleshooting
Installation and maintenance of computer software and hardware. Currently expanding my noledge base in several software applications.
Configured routers and switches to build multiprotocol internetworks.
Designed basic LAN and WAN network design, dial access services, TCP/IP protocol suites, IP addressing, subnetting, static and dynamic routing, WAN technologies such as HDLC, PPP, and ISDN.
Worked on database implementation, queries and updates using SQL and Oracle.
TCP/IP, networks, routing, gateways.
Security - Firewalls, iptables
Knowledgeable in such operating systems as: 98/XP/Vista/Win 7/Win 8/Win 10/Redhat/Centos
Proficient in MS-PROJECT, Linux file system, ESX 4.x, 5.x, Tomcat, Web/ Application Server, Apache, Microsoft Office.

PROFESSIONAL EXPERIENCE:

Desktop Support Technician

Confidential

Responsibilities:

Provide on-site desktop support to the end-users.
Served as primary liaison wif vendors to provide services according to established SLA’s.
Install and configure software packages for end users
Triage and troubleshoot complex hardware, software and bring existing trouble tickets to resolution.
Support varied hardware/software and network configurations including mobile devices, and bespoke business applications
Assisted senior-level administrator in various aspects of Linux(Redhat) server administration including installing and maintaining the operating system software, performance monitoring, problem analysis and resolution and production support;
Disk Management like adding and replacing of hot swappable drives on existing servers, partitioning according to requirement, creating new file systems and growing new ones
Troubleshoot and resolved basic level system hardware, software and communications problems;
Performed basic system monitoring, verified the integrity and availability of all hardware, server resources, systems and key processes, reviewed system and application logs, and verified completion;
Monitored server and application performance & tuned me/O, memory
Installation and configuration of MySQL and Apache

Desktop Support Technician

Confidential

Responsibilities:

Provide primary on-site services for 6 locations totaling over 1600 machines across a range of administrative levels.
Served as primary liaison wif vendors to provide services according to established SLA’s.
Install and configure workstations; update software and add patches on existing workstations.
Install and configure software packages for end users; triage and troubleshoot complex hardware, software, and networking issues and bring existing trouble tickets to resolution.
Support varied hardware/software and network configurations including mobile devices, and bespoke business applications

Computer Technician

Confidential

Responsibilities: