SUMMARY

• Years experience performing full - life-cycle software development in semiconductor industry from collecting requirement to system functional design, prototyping, development, testing to final deployment.
• Created many software applications to analyze data from SQL that greatly improved the efficiency and quality of production system management and yield analysis work.
• Detail orientated, result driven with critical thinking and analytical capability.

TECHNICAL SKILLS

OPERATING SYSTEMS: Windows

HARDWARE SYSTEMS: Dell, HP

PROGRAMMING: C#.NET, ASP.NET, ASP.NET MVC5, HTML, JavaScript, JQuery, Ajax, Angular, css, Bootstrap, Entity Framework, MS/SQL server, Oracle DBMS, WCF, Web API,.

DATABASE: Access, SQL server, Oracle.

SOFTWARE APPLICATIONS: Visual Studio, MS Office (Excel VB, Access), MS Project, Oracle Crystal Ball, SPSS

Other TOOLS: CAD (ProE, SolidWorks),Semiconductor process (CMP, cleaning, etching, PVD, defect inspection, yield analysis, etc.),General scientific instrument (XRD, SEM, EDS, FT-IR, ICP-AES, AAS)

PROFESSIONAL EXPERIENCE

Confidential, TX

Application Engineer

Responsibilities:

• In charge of system development and maintenance to support production and engineering needs. Understood processes and leverage system technology to optimize them. Designed and developed many Windows based applications using C#, as well as 3-tier Web applications using full stack ASP.NET, MVC5, JS and SQL to meet different needs of end users. These applications greatly improved the efficiency and quality of production line monitoring, production recipe management, and ensured on-time product release.
• Created application software that provided accurate data analysis for engineering and production yield analysis. Created Standard Operation Procedure and updated these documents to reflect improved process changes.
• Effectively managed projects, exhibiting leadership in process trouble-shooting and implementation of new technology and strategy. Provided diagnostic and debugging support in process/system trouble shooting and optimization. Performed performance fine-tuning by tracing analysis and SQL script optimization, etc,.
• Experienced in Agile software development methodology. Participated in weekly scrum meetings to decide work priority based on customer use case, business impact, technical complexity and resource allocation.

Confidential, VA

Licensed residential mortgage loan originator

Responsibilities:

• Provided residential mortgage loan products to consumers that fit their individual financial needs. Understand business flow from both lenders' and borrowers' perspectives. Acted as a liaison between lenders and borrowers in identifying borrower's needs and providing the best solutions with financial analysis and regulation/policy explanation.

Confidential, MD

Global Product Support Specialist

Responsibilities:

• Defined new product service strategy based on market needs, product application, competition and supply chain cost. Utilized thirty-party CAD software SolidWorks to create service manuals through reversed engineering and operation evaluation. Provided testing feedback for hardware and software improvement.
• Involved in instrument automation of women’s health project (HPV detection) and managed project communication with external partner. Established a positive relationship with external partner and successfully negotiated critical information exchange that helped project to meet delivery deadlines.
• Reduced product field trial inventory cost by 20% through pro forma simulation, statistics application and data mining with input from purchasing, planning, inventory and service department.

Confidential, CA

Application Engineer

Responsibilities:

• As a PLC/SDLC team member, participated in system development (hardware/software) and in-house/field testing. Effectively interfaced with internal/external stakeholders to gather business intelligence and transform it to system functional requirement for application design.
• Experienced SDLC strategy through multiple software development projects. Developed project requirement, testing procedure, release note, user manual and BKM to reflect technology progress and ensure smooth technology transfer from production department to customer service department.
• Participated regular software development meetings to decide work priority based on CRM input, customer use case, business impact, technical complexity and resource allocation.
• As a lead expert in marketing, worked closely with sales and service team in business analysis and customer operation modeling so as to support strategic/tactic decision making. Managed and led many complex pre/after-sales projects that directly contributed to $120+ million revenue.
• Involved in project planning, budgeting, implementation, risk mitigation, quantitative data analysis, presentation and negotiation. Used both cultural leverage and technical expertise to manage customers' expectation effectively and ensured project success.
• Serve as a liaison between internal and external stakeholders to recommend, develop, and test project modifications during all project phases
• Provided SME (subject matter expertise) to complex system training CIP (Constant Improvement Program) by developing many internal BKM (Best Known Methodology) and guidelines that effectively reflected physical science principles, theories and project experiences. Hands-on trained 100+ internal and external trainees.
• Provided technical support (both in-house and on-site) to customers worldwide to meet different requirements. Took ownership of two US logic and memory manufacturers’ application support on-site and interacted with multidisciplinary project teams to help them achieve their goals by monitoring application process, learning specific needs and identifying issues. Presented trade-off case analysis to customers that led to optimal and cost effective solutions. Participated in software field test, data collection, analysis, upgrades and customization. Guided new technology adoption and yield improvement. Coordinated service team to diagnose HW/SW problems to deliver solutions in a timely manner.