SUMMARY:

• A hands - on and team-oriented Information Technology professional/manager who implements emerging architectures and technologies to ensure reduced costs of IT operations, outstanding user support and increased efficiencies.
• Implemented storage area networks (SAN), an architecture to attach remote computer storage devices better ensuring Disaster Recovery and Business Continuity. Created VMware ESX/vSphere clusters, technology
• Used for server consolidation resulting in reduced hardware and maintenance costs. Streamlined teh Helpdesk using ITIL Best Practices, resulting in efficient user support.
• Developed and managed support staff and teams. ITIL Foundation Server Consolidation/Virtualization, VMware vSphere, Microsoft Hyper-V, Citrix Presentation Server, Windows 10/8/7/XP, Windows Server
• Active Directory, Microsoft Exchange Server 5.5 - 2013, Microsoft SQL Server, Microsoft Threat Management Gateway, Microsoft Data Protection Manager, NetWare 3.0 - 6.5, Linux.
• Microsoft Office Suite including Visio, Backups, Disaster & System Recovery, File Manipulation & Transfer, Helpdesk. Hardware: Cisco/Dell/HP/Compaq Servers, Dell Equallogic and Compellent SANs
• Laptops & Workstations, WatchGuard/Cisco Pix and ASA/Sonicwall Firewalls, Dell/Cisco/Netgear Switches.

PROFESSIONAL EXPERIENCE:

Senior Network Engineer

Confidential, Secaucus, NJ

Responsibilities:

• Network Infrastructure Management
• Manage project to update 48 head office and station domain controllers to Server 2016 and new hardware
• Review current DNS, DHCP and Group Policy configurations and recommend improvements
• Review and document configuration of VMware ESX and VDI clusters and hosts
• Coordinate wif other head office IT functions
• Assist networking and security groups in effort to secure Active Directory environment
• Coordinate Active Directory functions wif station IT managers

Senior Network Administrator

Confidential, Hamilton, NJ

Responsibilities:

• Reduced costs through infrastructure improvements
• Repair and expand existing network infrastructure
• Purchase, configure and add VMware ESX host servers to exiting vSphere cluster to correct resource deficient network environment of 100+ virtual machines
• Upgrade virtual infrastructure to vSphere 6.5
• Expand storage capabilities wif teh addition of EqualLogic SANs, QNAP and HP NAS
• Create, configure, manage and maintain Windows 2008/2012 and Linux servers as required (virtual and physical)
• Repair and maintain Microsoft Exchange server and mailstores
• Evaluate, purchase and implement PRTG network monitoring software to monitor all network resources and alert IT staff of critical conditions
• Manage network servers and data recovery
• Update and maintain Barracuda and Acronis local and cloud backup devices at multiple locations
• Design and initiate disaster recovery procedures
• Create Powershell/VBscript routines as necessary to manage Exchange and automate tasks
• Evaluate and implement Acronis Backup Advanced for VMware backup solution for virtual environment
• Formalize IT procedures
• Create and maintain organization Standard Operating Procedures and Service Level Agreements
• Create Project Plan template for all IT projects
• Suggest and implement improvements for IT functions and Helpdesk procedures using ITIL guidelines

Senior Network Architect

Confidential, Trenton, NJ

Responsibilities:

• Architect, implement and lead teh local area network, network security and internet connectivity:
• Update server hardware and VMWare clusters, disk storage (NAS / SAN)
• Manage Exchange 2010, VMWare clusters, server/desktop virtualization, virtual Citrix cluster, Symantec BackupExec and storage appliance, Barracuda spam filter and Websense web filter
• Configure and manage Active Directory, DNS, DHCP and Group Policies
• Update and maintain Disaster Recovery site, establish policy based on best practices, update and create IT documentation

Network Infrastructure Lead

Confidential, Eatontown, NJ

Responsibilities:

• Updated and managed internal network for two locations:
• Created an upgrade plan for Windows Server 2008 and Windows XP/7 desktop environment
• Analyzed infrastructure weaknesses, recommended solutions; documented network architecture
• Reorganize Active Directory structure, implement DHCP and other AD services
• Analyzed and recommended changes for disaster recovery and business continuity
• Create and maintain PowerShell scripts
• Managed Avaya VOIP phone system
• Assessed and managed data backup integrity and security:
• Maintained Symantec BackupExec tape backups
• Configured and maintained Symantec Endpoint Security and delivered client to desktops
• Managed RSA security appliance and VPN access
• Recommended Helpdesk, hardware & software solutions to improve reliability and productivity:
• Created standardized desktop images using Acronis software for increased performance and faster rollout
• Provided solutions for server room environment

Network Systems Engineer

Confidential, Newtown PA

Responsibilities:

• Supported and enhanced disaster recovery environment:
• Maintained, provisioned and supported Compellent storage area network (SAN)
• Configured and maintained HP Proliant and blade servers, Dell PowerEdge servers
• Reorganized and managed VMware vSphere cluster wif vMotion
• Created and maintained Microsoft Data Protection Manager for disk-to-disk backup solutions between production and disaster recovery sites
• Documented current network and proposed disaster recovery solution using Microsoft Visio
• Created and supported enterprise network systems:
• Implemented Microsoft Threat Management Gateway for regional and remote offices
• Created and supported Microsoft 2008 R2 and Hyper-V servers
• Researched, evaluated and selected Helpstar as helpdesk and incident management system

Director of Computer Operations

Confidential, New York NY

Responsibilities:

• Created VMware ESX cluster to utilize virtual servers using a storage area network (SAN)
• Provided high availability using Vmotion eliminating teh need to purchase physical servers
• Consolidated environment by moving network functions from physical to virtual servers
• Reduced cooling/maintenance costs, added high availability and advanced server management
• Researched, evaluated and tan implemented a storage area network (SAN):
• Researched and evaluated various storage technologies to provide cost TEMPeffective, expandable and redundant solution for growing storage needs
• Added advanced storage functions, including ability to expand live server volumes, redundancy and fallback options
• Implemented replication software to allow live data to be copied from production site to disaster recovery site, and to copy data to dissimilar file system types for migration to different operating systems
• Saved $30,000 per year by researching and implementing outside service to filter emails for spam, viruses and inappropriate content. Helpdesk no longer needed to sort through thousands of spam emails using internal spam catcher: Reduced amount of inappropriate content entering firm and stored on mail and file servers; eliminated possibility of virus penetration using email; enhanced email and disaster recovery options; service queued undeliverable email for 4 days

MARC ROSENTHAL PAGE FOUR

Confidential

Responsibilities:

• Designed new data center
• Coordinated move to new center wif minimal service interruption
• Increased reliability wif installation of APC InfraStruXure power solution and environmental controls
• Created 5-year plan detailing direction IT should take:
• Reduction in hardware and environmental costs
• Proactive measures to ensure there was adequate storage for data and applications
• System versions kept current and upgrades properly planned for
• Increase in IT staff productivity as routine tasks are outsourced to service providers
• Secured internal network from outside attacks - in 8 years there was only 1incident: Implemented network address translation and Symantec Antivirus, Corporate Edition; performed periodic network penetration testing.
• Streamlined teh Helpdesk using ITIL Best Practices, resulting in efficient user support:
• Created login, naming convention, email, backup, file retention, system creation, application and procedural policies
• Recommended and installed upgrades and patches as necessary
• Troubleshoot network performance issues and internet connectivity
• Provided technical support and assistance to users, Network Administrators and Helpdesk technicians
• Evaluated and implemented Track-It as helpdesk software of choice
• Implemented Desktop Management software: Provided mechanism for consistent, uniform and speedy application delivery to teh desktop; workstation management and remote control; workstation imaging to provide uniform desktop environment; and decreased problem resolution time
• Managed 3 mergers, consolidating data, applications, and hardware life cycles: Quickly merged email, applications and data into Anchin environment, resulting in fewer servers, requiring fewer resources (electricity, cooling, maintenance) and reduced downtime during merger; provided merged organization wif newer technologies to support business needs
• Put in place a complete Disaster Recovery Plan: Key applications and data replicated live from production environment to secure offsite location for business continuity
• Implemented a Citrix Presentation Manager farm using web interface to deliver applications to provide global 24/7/365 remote users: Also provided secure remote network management