SUMMARY

• 8 years of experience in System Administration/Implementation of Networks and Application Packaging on Windows 2000, Windows PE, NT 3.51/4.0, Windows XP Professional, Windows 7.
• Experience in packaging applications using WISE Package Studio 7.0/6.0/5.6/4.6 , Install Shield Admin Studio 11.0/10.0/9.5/9.0/8.5/8.0/5.5 , SMS installer and SCCM 2007 and 2012.
• Expertise in Windows Installer Technology along with all versions of Windows Operating Systems.
• Created Virtual Applications using VMware ThinApp.
• Working Knowledge of App - V.
• Experience in using/creating Transforms (MST), Patches (MSP) and Merge Modules (MSM) etc for use with MSI’s.
• Good understanding of Conflict resolution methods like Application Isolation, using Merge Modules and using Conflict Manager.
• Good exposure of Novell ZEN works, SMS 2003, SCCM 2007,2012 PXE and Altiris for Desktops.
• Worked as per Software Development Life Cycle (planning, analysis, design, andimplementation).
• Experience in 5.0/6.5 versions of citrix xenapp.
• Centralized distribution of packages using SMS.
• Very Strong Knowledge of Windows Registry, File System, Services, ODBC Connections, COM objects, Devices, Security, Windows 2000 Active directory services and other facets of Windows OS.
• Experience in Documenting the whole procedure and process of Profiling Streaming and Publishing.
• Good Knowledge of working on Domain Name system (DNS) Server.
• Good experience in creating, testing, deploying and managing MSI installations.
• Excellent troubleshooting skills.
• Extensively used Filemon, Regmon and InCntrl for troubleshooting.
• Good experience in Scripting. Extensively used VBScripts, JScripts, AutoIT Scripts as and when necessary.

TECHNICAL SKILLS

Operating Systems: Windows 7, Window XP, Windows 2000,Citrix xenapp 5.0,6.5,Windows NT Server 4.0 and Workstation, Windows 95, Windows 98 and MS-DOS

Packaging: Wise Package Studio 7.0/6.0/5.6/4.6 , Install Shield Admin Studio 9.5, SMS Installer, SCCM 2007, FileMon, Regmon

Languages: VBScript, JavaScript, Visual Basic, C, C++ & HTML, AutoIT V3

Databases: Oracle 7.x/8.0/9.i, MS Access

Database Tools: Enterprise Manager, Query Analyzer, SQL Profiler

Management & Deployment Tools: Altiris, SMS, Active directory SMS, SCCM. Group policy, Zen works

Imaging tools: VMware 7.1/6.0, Symantec ghost 7.0, MS Virtual PC, Oracle Virtual Box 4.0

PROFESSIONAL EXPERIENCE

Confidential, Clayton, MO

Responsibilities:

• At EHI, I was part of the security and vulnerability management team and my responsibilities included maintaining a repository of software, patches that were frequently updated and pose a security threat to the environment and create packages for the same as soon as an update is out. These include but not limited to Adobe updates (Reader, acrobat, Flash, Professional), JRE, JDK, Browsers (Chrome, Firefox) to name a few that we maintain in the repository.
• Created reports using Nexpose to identify the top threats in the environment and prioritize them based on the number of workstations that were impacted.
• Used Powershell Toolkit to handle few packages that require uninstallation of previous versions and for applications that require mandatory reboot.
• Played a key role in the upgrade of our desktop environment to Windows 7 and delivering virtual applications using Microsoft Application Virtualization and SCCM 2012.
• Responsible for developing and testing both physical and virtual application packages using Wise Package Studio, Symantec Admin Studio, and Microsoft Application Sequencer.
• Also responsible for research and analysis of software solutions, developing and maintaining documentation of supported software and team processes
• Assisted with software audits, reporting and removal of obsolete and non-standard software, and troubleshooting package installation and distribution issues.
• Worked closely with other infrastructure engineering teams and business customers.

Confidential, Scottsdale, AZ

Responsibilities:

• Repackaging of the legacy applications to create windows installer packages using InstallShield AdminStudio 9.5.
• Used SCCM to automate and provide software distribution
• Used EDP portal for deploying applications to test machines.
• •Created CVS wrapper which would contain the application(dependencies if it has one) all inside one wrapper.
• Involved in Application Compatibility Testing for Windows 7.
• Created Transforms for customizing existing windows installer packages.
• Created Custom Actions that add additional functionality to an MSI using VB Script.
• Used Lab Manager to access VM's
• Tested the packages against the standards and best practices.
• Used all the available tools in InstallShield AdminStudio effectively in developing the Windows Installer Packages.
• Worked on Microsoft Office 2007 Suite, Adobe Products.
• Provided Level 3 Support to Local and Remote End-Users.
• Assisted in the creation of documentation for end users.
• Interacted with requester of the application for clarification of Issues and Queries.
• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages
• •Provided intensive 3 day training sessions for the new hires about the company standards and the processes followed

Environment: InstallShield AdminStuido 9.5, Windows XP, Windows 7, Filemon, Regmon, Orca, Active Directory, Group Policy, VMWare WorkStation 7.1, VBScript

Confidential, Washington D.C

System Administrator and Application Packager

Responsibilities:

• Repackaging of the legacy applications to create windows installer packages using Flexera’s InstallShield AdminStudio 11.5.
• Used SCCM as a deployment tool for deploying applications on to user machine.
• Involved in Application Compatibility Testing for Windows 7.
• Created Transforms for customizing existing windows installer packages.
• Created Custom Actions that add additional functionality to an MSI using VB Script.
• Used separate VMWare Sessions for Packaging and Testing.
• Experience in ThinApp for Application Virtualization.
• Tested the packages against the standards and best practices.
• Used all the available tools in InstallShield AdminStudio effectively in developing the Windows Installer Packages.
• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly.
• Worked on Microsoft Office 2007 Suite, Adobe Products.
• Provided Level 3 Support to Local and Remote End-Users.
• Assisted in the creation of documentation for end users.
• Interacted with requester of the application for clarification of Issues and Queries.
• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages

Confidential, Eden Prairie, MN

Responsibilities:

• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) according to the package requirement using Flexera’s Admin Studio 11.5.
• Created Collections, Packages, Programs, Advertisements and Task Sequences in SCCM 2012 for application deployments onto user machines.
• Used VMware Workstation 8.0 for Packaging and Testing.
• Extensively tested the applications before rolling out to UAT.
• Determined the compatibility of an application using xenapp.
• Created virtualized applications using citrix xenapp and deliver applications to the business users.
• Participated in conference calls involving the application owners and vendors to provide the technical details and results of my testing.
• Created App-V Packages.
• Created Virtual Applications using VMwareThinApp.
• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages.
• Prepared Application Packaging documentation with screen shots of the packaging process.
• Involved in knowledge transfer of the packaging process with desktop engineering team.

Environment: AdminStudio 11.5, SCCM 2012,Citrix xenapp 5.0,Windows 7, VMware Workstation 8.0.