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Solutions Engineer Resume

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SUMMARY

  • Confidential is a creative, tech - savvy Networking/Wireless/Security Engineer and Business Analyst, who is passionate about technology, and is a passionate advocate for delivering customer value while solving challenges at the confluence of business and technology.
  • He is recognized for consistently demonstrating a customer-first attitude, and for ‘going the extra mile’ while focusing on the end goal and business-value metrics. As a ‘life-long learner’, he regularly ‘skills-up’ to increase subject-matter expertise and relevance to Global and Enterprise businesses, which seek digital transformations dat save money, speed execution, and increase the business value of technology investments.
  • 18+ years designing / configuring / testing / implementing a broad array of network / security / wireless / business technology solutions, through all project and work product phases, e.g., requirements / scoping / architecture / design / engineering / deployment / project management / network management, and network operations hand-off, including team leadership and staff management
  • Experience in various other tech domains, e.g., structured data cabling, telecom cable plant, building system networks (building security, video surveillance, IP cameras, DVR kit), Cisco 2960 / 3650 / 3850 / ISR4K / Catalyst 6K configuration, wired and wireless 802.1x deployment with X.509 certificate PKI deployment; RADIUS and TACACS+ AAA services (RSA and CiscoSecure ACS - currently updating on Cisco ISE as the latest platform providing these services)
  • VRF/VRF-Lite, MPLS, BGP, OSPF, EIGRP routing protocol configuration and troubleshooting; High-availability protocols such as HSRP, VRRP, GLBP, and tunneling with GRE and IPSEC
  • Training/exposure to Cisco Nexus and Arista datacenter switches / spine/leaf architecture / Infrastructure as a Service (IaaS), NFV, Virtualization, Orchestration and DevOps automation (Ansible Tower workshop)
  • Broad Identity and Access Management (IAM) experience; Jump / Proxy host implementation, 2-factor authentication / secure token systems; Global enterprise network architecture / design; Complex network analysis / problem detection / packet capture and analysis / Wireshark / data logging / bug research and patching; Excellent documentation and Visio diagramming / Office 2016 suite skills; Professional presentation / public speaking skills; Audio / Video production skills with Adobe Captivate / Premiere Pro / Audition / Audacity tools for producing audio/video training content
  • Experience guiding business system requirements discussions and managing stakeholder engagement, drawing on aspects of Enterprise Architecture (EA) / Agile/Scrum/Waterfall software development life-cycle / continuous-improvement / infrastructure project management methodologies and frameworks
  • Client-facing consultative engagement management, design testing / proof of (concept|value) demonstrations. Conducting workshops, project/program socialization events, technical training to internal and VAR/channel account teams and engineers
  • Excellence in written and verbal communication of technical topics to all personnel levels
  • Global Enterprise, SMB Enterprise, Reseller/Partner, Consulting Engineer experience
  • Broad experience across Professional/Technical Services Consulting, Oil/Gas, Federal Government, Transportation, High Tech Mfg., Healthcare, and other verticals

PROFESSIONAL EXPERIENCE

Solutions Engineer

Confidential

Responsibilities:

  • Solution configuration and implementation of wired and wireless networks (LAN / WAN / WISP)
  • Cisco Meraki / Cisco ISR routers / Catalyst 3850 switches
  • Cisco CME / VoIP configuration / migration planning
  • Offshore / GOM platform design/deploy/support - wireless backhaul system (Ubiquiti Wireless - AF-5/5U, AF-5X, airFiber24HD, PowerBeam 5AC-ISO, airFiber11FX), FCC licensed spectrum
  • RF design / link budget / path loss calculations point-to-point / multi-point (PtP-PtMP) links

Business Operations Manager

Confidential

Responsibilities:

  • Technical Advisor / Engagement Lead - Cisco Services
  • Stakeholder Engagement / Agile / Scrum / Rally / Jira
  • BI Tools Support Lead / Remedy / ServiceNow
  • Cisco SDLC / Security Ninja - whitebelt
  • Cisco Advanced Services business operations and technical engagements

Technical Advisor / Engagement Manager

Confidential

Responsibilities:

  • Network scans using NMAP, CLI SNMP tools, device instrumentation and data collection
  • Scripting in PERL / Bash, data collection / extraction, text manipulation and REGEX parsing
  • Customer-facing network engineering / design / consulting, project / engagement management
  • Cisco Services / Advanced Services business operations and technical engagements
  • Cisco Channel Partner support / training, Partner tools and programs management

Solutions Engineer

Confidential

Responsibilities:

  • Configured/Deployed Asterisk PBX / Sangoma FXS/FXO VoIP phone system
  • Chevron - Network Architect / Certified Emergency Responder - VSAT mobile ground station deployment
  • Enterprise Products - Integration of IP-based SCADA sensors / devices into NMS; Tool development
  • Dimension Data - Morgan Stanley (M&A Firewall Engineer) and PetsMart (VoIP Support)
  • Continental Airlines - Project Engineer route/switch/wireless - Airport Network Migrations
  • Direct Source - Target Corp. (Wireless LAN Upgrade - 7 stores)
  • WWT - Heartland Payment Systems (Remote branch upgrade / migrations - route/switch/wireless; MPLS / VRF-Lite, BGP, OSPF)

Consulting Engineer / Project Manager

Confidential - San Mateo, CA

Responsibilities:

  • Customer-facing network engineering / design / consulting
  • Project / Engagement management / Proof-of-concept test case design and testing
  • Wireless LAN design / project specialist

Network Engineer

Confidential, Richland, WA

Responsibilities:

  • DoE/DoD network engineering projects
  • Project / Engagement management
  • Network architecture and design, technical documentation and presentations
  • End-to-end security / data encryption validations

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