Solutions Engineer Resume
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SUMMARY
- Confidential is a creative, tech - savvy Networking/Wireless/Security Engineer and Business Analyst, who is passionate about technology, and is a passionate advocate for delivering customer value while solving challenges at the confluence of business and technology.
- He is recognized for consistently demonstrating a customer-first attitude, and for ‘going the extra mile’ while focusing on the end goal and business-value metrics. As a ‘life-long learner’, he regularly ‘skills-up’ to increase subject-matter expertise and relevance to Global and Enterprise businesses, which seek digital transformations dat save money, speed execution, and increase the business value of technology investments.
- 18+ years designing / configuring / testing / implementing a broad array of network / security / wireless / business technology solutions, through all project and work product phases, e.g., requirements / scoping / architecture / design / engineering / deployment / project management / network management, and network operations hand-off, including team leadership and staff management
- Experience in various other tech domains, e.g., structured data cabling, telecom cable plant, building system networks (building security, video surveillance, IP cameras, DVR kit), Cisco 2960 / 3650 / 3850 / ISR4K / Catalyst 6K configuration, wired and wireless 802.1x deployment with X.509 certificate PKI deployment; RADIUS and TACACS+ AAA services (RSA and CiscoSecure ACS - currently updating on Cisco ISE as the latest platform providing these services)
- VRF/VRF-Lite, MPLS, BGP, OSPF, EIGRP routing protocol configuration and troubleshooting; High-availability protocols such as HSRP, VRRP, GLBP, and tunneling with GRE and IPSEC
- Training/exposure to Cisco Nexus and Arista datacenter switches / spine/leaf architecture / Infrastructure as a Service (IaaS), NFV, Virtualization, Orchestration and DevOps automation (Ansible Tower workshop)
- Broad Identity and Access Management (IAM) experience; Jump / Proxy host implementation, 2-factor authentication / secure token systems; Global enterprise network architecture / design; Complex network analysis / problem detection / packet capture and analysis / Wireshark / data logging / bug research and patching; Excellent documentation and Visio diagramming / Office 2016 suite skills; Professional presentation / public speaking skills; Audio / Video production skills with Adobe Captivate / Premiere Pro / Audition / Audacity tools for producing audio/video training content
- Experience guiding business system requirements discussions and managing stakeholder engagement, drawing on aspects of Enterprise Architecture (EA) / Agile/Scrum/Waterfall software development life-cycle / continuous-improvement / infrastructure project management methodologies and frameworks
- Client-facing consultative engagement management, design testing / proof of (concept|value) demonstrations. Conducting workshops, project/program socialization events, technical training to internal and VAR/channel account teams and engineers
- Excellence in written and verbal communication of technical topics to all personnel levels
- Global Enterprise, SMB Enterprise, Reseller/Partner, Consulting Engineer experience
- Broad experience across Professional/Technical Services Consulting, Oil/Gas, Federal Government, Transportation, High Tech Mfg., Healthcare, and other verticals
PROFESSIONAL EXPERIENCE
Solutions Engineer
Confidential
Responsibilities:
- Solution configuration and implementation of wired and wireless networks (LAN / WAN / WISP)
- Cisco Meraki / Cisco ISR routers / Catalyst 3850 switches
- Cisco CME / VoIP configuration / migration planning
- Offshore / GOM platform design/deploy/support - wireless backhaul system (Ubiquiti Wireless - AF-5/5U, AF-5X, airFiber24HD, PowerBeam 5AC-ISO, airFiber11FX), FCC licensed spectrum
- RF design / link budget / path loss calculations point-to-point / multi-point (PtP-PtMP) links
Business Operations Manager
Confidential
Responsibilities:
- Technical Advisor / Engagement Lead - Cisco Services
- Stakeholder Engagement / Agile / Scrum / Rally / Jira
- BI Tools Support Lead / Remedy / ServiceNow
- Cisco SDLC / Security Ninja - whitebelt
- Cisco Advanced Services business operations and technical engagements
Technical Advisor / Engagement Manager
Confidential
Responsibilities:
- Network scans using NMAP, CLI SNMP tools, device instrumentation and data collection
- Scripting in PERL / Bash, data collection / extraction, text manipulation and REGEX parsing
- Customer-facing network engineering / design / consulting, project / engagement management
- Cisco Services / Advanced Services business operations and technical engagements
- Cisco Channel Partner support / training, Partner tools and programs management
Solutions Engineer
Confidential
Responsibilities:
- Configured/Deployed Asterisk PBX / Sangoma FXS/FXO VoIP phone system
- Chevron - Network Architect / Certified Emergency Responder - VSAT mobile ground station deployment
- Enterprise Products - Integration of IP-based SCADA sensors / devices into NMS; Tool development
- Dimension Data - Morgan Stanley (M&A Firewall Engineer) and PetsMart (VoIP Support)
- Continental Airlines - Project Engineer route/switch/wireless - Airport Network Migrations
- Direct Source - Target Corp. (Wireless LAN Upgrade - 7 stores)
- WWT - Heartland Payment Systems (Remote branch upgrade / migrations - route/switch/wireless; MPLS / VRF-Lite, BGP, OSPF)
Consulting Engineer / Project Manager
Confidential - San Mateo, CA
Responsibilities:
- Customer-facing network engineering / design / consulting
- Project / Engagement management / Proof-of-concept test case design and testing
- Wireless LAN design / project specialist
Network Engineer
Confidential, Richland, WA
Responsibilities:
- DoE/DoD network engineering projects
- Project / Engagement management
- Network architecture and design, technical documentation and presentations
- End-to-end security / data encryption validations