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Sr. Wan Engineer Resume

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MN

SUMMARY

  • 15+ years network management including Cisco switches and routers
  • 15+ years Windows and UNIX/Linux administration
  • Experience in a wide range of system administration and network management tools.
  • Advanced understanding of TCP/IP protocols including DHCP, DNS, SNMP and routing protocols
  • Expert level ability to use Microsoft Office productivity and project management tools
  • Excellent organizational skills with the ability to prioritize and delegate as appropriate
  • Outstanding troubleshooting and problem resolution skills
  • Successfully completed Cisco router and switch refresh project for 1800 retail stores
  • Successfully completed WAN bandwidth project adding three T - 1 links to 1800 retail stores
  • Developed VB script for configuring retail scanners reducing time required by 60%
  • Implemented McAfee EPO solution for anti-virus management providing real-time reporting
  • Secured Internet connectivity with Checkpoint-1 firewall implementation
  • Improved desktop management by implementing Intel LANDesk
  • Implemented dual-homed ISP connectivity for redundant internet connectivity using Cisco routers
  • Implemented Linux NTP time servers to synchronize POS, Security and corporate systems
  • Designed and implemented 2500 user broadband/Ethernet network for DoD Finance Center

TECHNICAL SKILLS

  • Windows/Netware/UNIX/LINUX/VMWare/Citrix System administration
  • Compaq, StorageTek, LSI Logic, EMC and Hitachi disk subsystems
  • StorageTek tape libraries and associated tape drives
  • Brocade and Qlogic Fibre Channel switches and host bus adapters
  • Veritas, Tivoli backup software, LANDesk, NetIQ, BindView, Insight Manager
  • HP-OpenView, SunNet Manager, Optivity, Cisco Works, What’s Up, SolarWinds
  • Sniffer and HP Network Advisor, Ekahau, Wireshark
  • TCP/IP, IPX, Netbeui, NFS, DHCP, DNS, WINS, FTP, RIP, IGRP, Radius, SNMP, RMON
  • WAN routing protocols, Cisco and 3Com Router Configuration
  • Ethernet, FDDI, Token-Ring, ATM, V.35, T-1, Frame Relay, ISDN, DSL, MPLS
  • Nortel / Cisco Wireless (WLAN) deployment and management
  • Unix shell and Microsoft Visual Basic scripting
  • McAfee ePolicy Orchestrator, Windows Updates (WSUS-3), Kaspersky Anti-Virus
  • Baytech and Opengear Console Managers (Out-of-Band Connectivity)
  • CA NetFlow and Spectrum usage, HPNA inventory, configuration management, automation

PROFESSIONAL EXPERIENCE

Sr. WAN Engineer

Confidential, MN

Responsibilities:

  • Manage Cellular Distributed Antenna System (DAS)
  • Manage Tech Access Device (TAD) - Baytech/Opengear console managers
  • Manage VSAT - Retail store and distribution center satellite backup system
  • TAD Refresh - Replace Baytech hardware with new Opengear hardware.
  • Verizon Manage Take-Over - Migrated device management to Verizon
  • Verizon Circuit Transformation - Ensure all Sprint circuit disconnects.
  • Manage quarterly credential changes on all WAN equipment.
  • Project: 2015 Store router/switch refresh (1680 locations)
  • Project: S3 retail store security appliance
  • Project: 16 distribution center TAD refresh
  • Project: 100 Store router/switch refresh (POC)
  • Project: Eclipse / Retalix POS lab setup for Canada development
  • Project: Vendor (traffic) segmentation / VLAN optimization
  • Project: WAN T-1 bandwidth upgrade for retail stores.
  • Order, track and report on T-1 circuit status.
  • Develop and document change processes for Rollout Room personnel.
  • Develop Cisco router and switch command strings as needed for implementing changes.
  • Review, remediate or escalate daily issues as needed.
  • Upload schedule and circuit information into Rollout Room database.
  • Provide 3rd tier support for Rollout Room during project implementation.

Network Analyst

Confidential, Burnsville, MN

Responsibilities:

  • Responsible for Retail Store systems and network infrastructure.
  • Order, inventory, prepare and install Retail Store equipment at store locations.
  • Provide level 3 support for all retail store equipment and support systems.
  • Assist corporate PC/Network group with Cisco and Juniper router configuration and management.
  • Manage retail support spare parts, hardware and software inventories.
  • Implement and manage all Lab systems for retail support personnel.
  • Development and implementation of desktop management solutions for retail systems.
  • Develop procedures for equipment imaging, image backups and updates.
  • Design and evaluate Wireless Networks for retail stores using Ekahau Site Survey software
  • Nortel 2200/2300 Wireless (WLAN) Deployment and management
  • Evaluate, test and deploy WSUS, Anti-Virus, Windows, VMware systems.
  • Implemented Red Hat Linux DNS / DHCP / NTP Servers.
  • Installed and managed IIS for retail store projects and systems management.
  • Implement support tools for helpdesk and administrative personnel.
  • Implement and test PCI compliance updates and patches for retail systems.
  • Implement McAfee EPO solution for management Anti-Virus software.
  • Managed migration project from McAfee AV to Kaspersky AV.
  • Support sales personnel in configuration and design of disk and tape storage solutions.
  • Accompany sales personnel on customer calls for information gathering and technical support.
  • Support internal LAN administrator as required.
  • Develop processes and procedures for engineering lab equipment setup and testing.
  • Test, evaluate and document SAN equipment for functionality and interoperability.
  • Test, evaluate and document SAN equipment for Windows/Netware/UNIX/LINUX systems
  • Compaq, StorageTek, LSI Logic, EMC and Hitachi Disk Subsystems
  • Install and support StorageTek Tape Libraries and associated Tape Drives
  • Provide first level customer technical support.
  • Install, test and support Brocade and Qlogic Fibre Channel Switches and Host Bus Adapters
  • Define and implement Sales to Delivery process using IIS Intranet server.
  • Disseminate vendor and product information to Sales staff.
  • Provide configuration review and price quoting for Sales staff.
  • Work with vendors to ensure accurate pricing and configuration of vender solutions.

Network Services Supervisor

Confidential,Englewood, CO

Responsibilities:

  • Supervised four Network Engineer personnel.
  • Responsible for the day-to-day operation of the Confidential Local Area Network and systems.
  • Provided LAN architecture design, implementation, maintenance and documentation.
  • Designed distributed infrastructure for Internet product deployment.
  • Design and implement HW/SW for production, development and QA testing.
  • Managed and maintained multiple Netware and Windows servers.
  • Managed and maintained multiple HP-UX servers for internal business applications.
  • Managed and maintained HP-UX workstation system for HP OpenView network management.
  • Managed application systems including Lotus cc: Mail, Organizer, Exchange and IIS.
  • Implemented LANDesk and Bindview desktop and server management platforms.
  • Provide management and analysis for switched Ethernet/FDDI/GBE network
  • Performed network monitoring, fault detection and diagnosis and incident resolution.
  • Managed network cabling and capacity planning.
  • Manage Cisco and Wellfleet routers for multiple remote sites and redundant ISP connectivity.
  • TCP/IP address management, DHCP, DNS, Checkpoint Internet firewall administration.
  • Simplify administrative tasks, document operating procedures and configurations.
  • Managed enterprise wide Norton anti-virus management and CD-ROM services.
  • Managed migration project to Netware Directory Services.
  • Managed migration project from cc:Mail to Microsoft Exchange.
  • Implemented Citrix server remote access solution for telecommuters.
  • Responsible for the operation of the CNS Technical Services Department.
  • Document and restructured internal CNS corporate network.
  • Manage and maintain multiple AT&T System V UNIX hosts.
  • Simplify administrative tasks, document operating procedures and configurations.
  • Identify and develop appropriate connectivity solutions and provide end-user training.
  • Support customer accounts, in-house users, remote CNS sites and engineering projects.
  • Work with major vendors to maintain appropriate reseller and service authorization.

Network Specialist/Systems Analyst

Confidential, Denver, CO

Responsibilities:

  • Provide support for all aspects of LAN operation, including design, administration, performance monitoring, and problem identification and resolution.
  • Perform network analysis, configuration, and workstation and server trouble-shooting.
  • Manage the implementation and integration of baseband, broadband and WAN protocols.
  • Install and customize system/application software.
  • Develop management reports for the purpose of developing trending charts and tracking systems.
  • Coordinate maintenance and security of LAN hardware and software to maintain system integrity.
  • Perform network management using SunNet Manager, Optivity and Cisco Works software
  • Implement Synoptics Ethernet blade hubs/switches to support 1800 end users
  • Manage and maintain multiple AT&T System V UNIX hosts for office automation solution.
  • Manage and maintain multiple SCO UNIX hosts as print servers.
  • Implemented and managed Sun Solaris systems for network management.
  • Develop LAN solution for 3270 connectivity, async dial-out/in and network base fax server.
  • Implement Ring-of-Centers (ROC) project using Cisco AGS+ routers to provide fault-tolerant connectivity to eight (8) DoD Finance MegaCenters.
  • Fiber Optic MAN implementation for multiple remote and campus buildings.
  • Manage and maintain LAN hardware including 3COM,
  • Perform analysis for multiple protocols including TCP/IP, OSI, Netware and NetBEUI.
  • Utilize Network General Sniffer and HP Network Advisor network analysis tools.
  • Implement Network Management and analysis tools and procedures.

Project Manager, Computer Systems & Resource

Confidential, Denver, CO

Responsibilities:

  • Responsible for coordinating contract issues between Government customer and corporate office.
  • Install and manage AT&T System V UNIX hosts for office automation solution.
  • Coordinate the installation of 2500-user OIS/LAN broadband components and sub-systems.
  • Developed and modify contractor provide programs and applications to meet contract requirements.
  • Perform hardware and software maintenance on all OIS/LAN components.
  • Design and develop programs to enhance system administration activities.
  • Provide support and consultation for Government system & network administration groups.
  • Prepare technical manuals for network administration group.Develop programs to gather and report performance statistics.
  • Testing and evaluate commercially available software products.
  • Demonstrate system & network software capabilities and features.
  • Responsible for hardware and software maintenance for several customer sites.
  • Provide system support and consultation for customer operation and administration activities.
  • Prepare reports to keep corporate management aware of activities, problem areas and customer status.
  • Responsible for maintaining hardware spare parts inventory and software library.
  • Insure appropriate customer equipment revision levels and perform installation and customization of system & application software.

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