Sr. Wan Engineer Resume
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MN
SUMMARY
- 15+ years network management including Cisco switches and routers
- 15+ years Windows and UNIX/Linux administration
- Experience in a wide range of system administration and network management tools.
- Advanced understanding of TCP/IP protocols including DHCP, DNS, SNMP and routing protocols
- Expert level ability to use Microsoft Office productivity and project management tools
- Excellent organizational skills with the ability to prioritize and delegate as appropriate
- Outstanding troubleshooting and problem resolution skills
- Successfully completed Cisco router and switch refresh project for 1800 retail stores
- Successfully completed WAN bandwidth project adding three T - 1 links to 1800 retail stores
- Developed VB script for configuring retail scanners reducing time required by 60%
- Implemented McAfee EPO solution for anti-virus management providing real-time reporting
- Secured Internet connectivity with Checkpoint-1 firewall implementation
- Improved desktop management by implementing Intel LANDesk
- Implemented dual-homed ISP connectivity for redundant internet connectivity using Cisco routers
- Implemented Linux NTP time servers to synchronize POS, Security and corporate systems
- Designed and implemented 2500 user broadband/Ethernet network for DoD Finance Center
TECHNICAL SKILLS
- Windows/Netware/UNIX/LINUX/VMWare/Citrix System administration
- Compaq, StorageTek, LSI Logic, EMC and Hitachi disk subsystems
- StorageTek tape libraries and associated tape drives
- Brocade and Qlogic Fibre Channel switches and host bus adapters
- Veritas, Tivoli backup software, LANDesk, NetIQ, BindView, Insight Manager
- HP-OpenView, SunNet Manager, Optivity, Cisco Works, What’s Up, SolarWinds
- Sniffer and HP Network Advisor, Ekahau, Wireshark
- TCP/IP, IPX, Netbeui, NFS, DHCP, DNS, WINS, FTP, RIP, IGRP, Radius, SNMP, RMON
- WAN routing protocols, Cisco and 3Com Router Configuration
- Ethernet, FDDI, Token-Ring, ATM, V.35, T-1, Frame Relay, ISDN, DSL, MPLS
- Nortel / Cisco Wireless (WLAN) deployment and management
- Unix shell and Microsoft Visual Basic scripting
- McAfee ePolicy Orchestrator, Windows Updates (WSUS-3), Kaspersky Anti-Virus
- Baytech and Opengear Console Managers (Out-of-Band Connectivity)
- CA NetFlow and Spectrum usage, HPNA inventory, configuration management, automation
PROFESSIONAL EXPERIENCE
Sr. WAN Engineer
Confidential, MN
Responsibilities:
- Manage Cellular Distributed Antenna System (DAS)
- Manage Tech Access Device (TAD) - Baytech/Opengear console managers
- Manage VSAT - Retail store and distribution center satellite backup system
- TAD Refresh - Replace Baytech hardware with new Opengear hardware.
- Verizon Manage Take-Over - Migrated device management to Verizon
- Verizon Circuit Transformation - Ensure all Sprint circuit disconnects.
- Manage quarterly credential changes on all WAN equipment.
- Project: 2015 Store router/switch refresh (1680 locations)
- Project: S3 retail store security appliance
- Project: 16 distribution center TAD refresh
- Project: 100 Store router/switch refresh (POC)
- Project: Eclipse / Retalix POS lab setup for Canada development
- Project: Vendor (traffic) segmentation / VLAN optimization
- Project: WAN T-1 bandwidth upgrade for retail stores.
- Order, track and report on T-1 circuit status.
- Develop and document change processes for Rollout Room personnel.
- Develop Cisco router and switch command strings as needed for implementing changes.
- Review, remediate or escalate daily issues as needed.
- Upload schedule and circuit information into Rollout Room database.
- Provide 3rd tier support for Rollout Room during project implementation.
Network Analyst
Confidential, Burnsville, MN
Responsibilities:
- Responsible for Retail Store systems and network infrastructure.
- Order, inventory, prepare and install Retail Store equipment at store locations.
- Provide level 3 support for all retail store equipment and support systems.
- Assist corporate PC/Network group with Cisco and Juniper router configuration and management.
- Manage retail support spare parts, hardware and software inventories.
- Implement and manage all Lab systems for retail support personnel.
- Development and implementation of desktop management solutions for retail systems.
- Develop procedures for equipment imaging, image backups and updates.
- Design and evaluate Wireless Networks for retail stores using Ekahau Site Survey software
- Nortel 2200/2300 Wireless (WLAN) Deployment and management
- Evaluate, test and deploy WSUS, Anti-Virus, Windows, VMware systems.
- Implemented Red Hat Linux DNS / DHCP / NTP Servers.
- Installed and managed IIS for retail store projects and systems management.
- Implement support tools for helpdesk and administrative personnel.
- Implement and test PCI compliance updates and patches for retail systems.
- Implement McAfee EPO solution for management Anti-Virus software.
- Managed migration project from McAfee AV to Kaspersky AV.
- Support sales personnel in configuration and design of disk and tape storage solutions.
- Accompany sales personnel on customer calls for information gathering and technical support.
- Support internal LAN administrator as required.
- Develop processes and procedures for engineering lab equipment setup and testing.
- Test, evaluate and document SAN equipment for functionality and interoperability.
- Test, evaluate and document SAN equipment for Windows/Netware/UNIX/LINUX systems
- Compaq, StorageTek, LSI Logic, EMC and Hitachi Disk Subsystems
- Install and support StorageTek Tape Libraries and associated Tape Drives
- Provide first level customer technical support.
- Install, test and support Brocade and Qlogic Fibre Channel Switches and Host Bus Adapters
- Define and implement Sales to Delivery process using IIS Intranet server.
- Disseminate vendor and product information to Sales staff.
- Provide configuration review and price quoting for Sales staff.
- Work with vendors to ensure accurate pricing and configuration of vender solutions.
Network Services Supervisor
Confidential,Englewood, CO
Responsibilities:
- Supervised four Network Engineer personnel.
- Responsible for the day-to-day operation of the Confidential Local Area Network and systems.
- Provided LAN architecture design, implementation, maintenance and documentation.
- Designed distributed infrastructure for Internet product deployment.
- Design and implement HW/SW for production, development and QA testing.
- Managed and maintained multiple Netware and Windows servers.
- Managed and maintained multiple HP-UX servers for internal business applications.
- Managed and maintained HP-UX workstation system for HP OpenView network management.
- Managed application systems including Lotus cc: Mail, Organizer, Exchange and IIS.
- Implemented LANDesk and Bindview desktop and server management platforms.
- Provide management and analysis for switched Ethernet/FDDI/GBE network
- Performed network monitoring, fault detection and diagnosis and incident resolution.
- Managed network cabling and capacity planning.
- Manage Cisco and Wellfleet routers for multiple remote sites and redundant ISP connectivity.
- TCP/IP address management, DHCP, DNS, Checkpoint Internet firewall administration.
- Simplify administrative tasks, document operating procedures and configurations.
- Managed enterprise wide Norton anti-virus management and CD-ROM services.
- Managed migration project to Netware Directory Services.
- Managed migration project from cc:Mail to Microsoft Exchange.
- Implemented Citrix server remote access solution for telecommuters.
- Responsible for the operation of the CNS Technical Services Department.
- Document and restructured internal CNS corporate network.
- Manage and maintain multiple AT&T System V UNIX hosts.
- Simplify administrative tasks, document operating procedures and configurations.
- Identify and develop appropriate connectivity solutions and provide end-user training.
- Support customer accounts, in-house users, remote CNS sites and engineering projects.
- Work with major vendors to maintain appropriate reseller and service authorization.
Network Specialist/Systems Analyst
Confidential, Denver, CO
Responsibilities:
- Provide support for all aspects of LAN operation, including design, administration, performance monitoring, and problem identification and resolution.
- Perform network analysis, configuration, and workstation and server trouble-shooting.
- Manage the implementation and integration of baseband, broadband and WAN protocols.
- Install and customize system/application software.
- Develop management reports for the purpose of developing trending charts and tracking systems.
- Coordinate maintenance and security of LAN hardware and software to maintain system integrity.
- Perform network management using SunNet Manager, Optivity and Cisco Works software
- Implement Synoptics Ethernet blade hubs/switches to support 1800 end users
- Manage and maintain multiple AT&T System V UNIX hosts for office automation solution.
- Manage and maintain multiple SCO UNIX hosts as print servers.
- Implemented and managed Sun Solaris systems for network management.
- Develop LAN solution for 3270 connectivity, async dial-out/in and network base fax server.
- Implement Ring-of-Centers (ROC) project using Cisco AGS+ routers to provide fault-tolerant connectivity to eight (8) DoD Finance MegaCenters.
- Fiber Optic MAN implementation for multiple remote and campus buildings.
- Manage and maintain LAN hardware including 3COM,
- Perform analysis for multiple protocols including TCP/IP, OSI, Netware and NetBEUI.
- Utilize Network General Sniffer and HP Network Advisor network analysis tools.
- Implement Network Management and analysis tools and procedures.
Project Manager, Computer Systems & Resource
Confidential, Denver, CO
Responsibilities:
- Responsible for coordinating contract issues between Government customer and corporate office.
- Install and manage AT&T System V UNIX hosts for office automation solution.
- Coordinate the installation of 2500-user OIS/LAN broadband components and sub-systems.
- Developed and modify contractor provide programs and applications to meet contract requirements.
- Perform hardware and software maintenance on all OIS/LAN components.
- Design and develop programs to enhance system administration activities.
- Provide support and consultation for Government system & network administration groups.
- Prepare technical manuals for network administration group.Develop programs to gather and report performance statistics.
- Testing and evaluate commercially available software products.
- Demonstrate system & network software capabilities and features.
- Responsible for hardware and software maintenance for several customer sites.
- Provide system support and consultation for customer operation and administration activities.
- Prepare reports to keep corporate management aware of activities, problem areas and customer status.
- Responsible for maintaining hardware spare parts inventory and software library.
- Insure appropriate customer equipment revision levels and perform installation and customization of system & application software.