PROFESSIONAL EXPERIENCE:

Confidential, Los Alamitos

Systems Administrator

Responsibilities:

• Secure all systems with proper access and roles to specific groups, collaborate with IT Security to enforce policies, process and proceduresManage LAN/WAN connections
• Manage Citrix Xencenter 5.6 SP2, HP Blade server systems, Administer Linux servers, Vmware ESXI 5.0setup and manage virtual servers, NetApps SAN - backup and Restore, Active Directory, Lotus Notes- Domino Server and databases, Administer
• Cisco Unified Communications manager - Publisher, Subscriber, Call Manager 8.5-8.6, CIMC-Cisco Integrated Management Controller, Cisco
• Telepresence, Cisco 4400 Series Wireless LAN Controller, Cisco switches 4507-E, routers 2811, OSPF, EIGRP, static routing, Setup vlansmanage DNS, DHCP, FTP, GPOs, support all desktop applications, Akamai Disaster Recovery, Symantec Endpoint Protection Manager, and
• Network Documentation, Visio 2010, iphones, IPad, Droids, Macs, pcs, SharePoint 2010, HP server automation, Acronis imaging, putty, Bomgar remote
• Administer EMC-Isilon storage, EMC Data Domain 4200 backup with deduplication, running 10G Twinax connection to Nexus 5000 switch, scheduling, policies, Retention, Disaster Recovery, EMC Networker 8.1 from site to site, Nexus 2000 1G Ethernet, Infoblox DNS.

Confidential

IT Systems Analyst

Responsibilities:

• Manage LAN/WAN connections, security surveillance, assist in IT audits, and IT security compliances, administer Fortis databaseExchange 2010
• Active Directory, local forms, software / badge systems, surveillance software, and IT security/ encryption verifications, network connectivity, slot machine audits, Symantec Backup and Mail security solutions, Office 2007, develop process and procedures for
• IT troubleshooting and technical implementation, SOX, MICS, SQL 2008, IPAD2, Iphone4, HTC support, GLI Verify software installation, develop local Access 2007 database for eproms, gaming software audits, and assets, Audit casino softwares, support audio /video
• Projector setups for banquet hall presentations, wireless surveys, vmware configurations, Mac Pro support, IT Security administration.

Confidential

IT Director

Responsibilities:

• Manage all data and voice infrastructure, manage IT team which consists of CRM developers, Desktop Engineers, and IT securityOverlook
• IT budgets and IT expenses, build and support 2003 and 2008 servers, support Fonality- VoIP systems and VoIP hosted
• Systems, call queues, HUD, process and procedures, SOX compliance, Firewall administration, GPO deployment and AD supportSIP based- predictive web dialers
• VPN and SSL connections, web servers, imaging, coordinate all IT projects and moves, work with
• Other internal departments for process improvement. Administer DCs,VOIP systems, FSMO roles, replication, 2008 servers and
• Roll-outs. Sonitrol surveillance, Viewpoint reporting, Ecora auditing, and Symantec Enterprise Anti-virus, Backup solutions, Office 2010.

Confidential

Solutions Engineer

Responsibilities:

• Provide network technical consultation on third party data/voice solutions and Ricoh solutions, capture software, middleware softwareSaaS 70, HIPPA, and SOX compliant awareness with security measures on software, content management, Document management, OCR
• Software, repository scanning, scan on demand, scan to Microsoft SharePoint, migrations to Questys, back end archiving, Virtualization, VMwareDisaster Recovery, VoIP solutions, on-ramp software solutions to Multifunction Printers/Devices and Integration into multiple platforms for
• Document Management Systems. Supporting and training the technician team, providing technical demonstrations and training on Security
• Measures And features of software and hardware implemented in their networks, Provide technical, Support to OC, IE, SD, LA counties.

Confidential

Technology Systems Engineer

Responsibilities:

• Provide technical consultation, implementation, on both data and voice projects. Provide all technical support and implementation
• On Servers, routers, firewalls, site to site VPNS, backups, active directory, Ethernet cabling, network infrastructure design with
• Visio, database Design, hybrid / key phone systems, IP telephony, integration of MFD devices to networks, hardware and software solutions to customers. Implement Global Scan, Equitrac, Ecopy, PPDM, Adobe Coverter, Omni Page, Fabsoft, NSI-Autostore, integration of Global
• Scan front in capture solutions to back end Documentum and Document-mall software, Print-Director, E-room, Ironclad Backup solution, KasperskyPharos, Digi-Doc Flow, workflow solutions, and Content/ Document Management solutions, Network infrastructure setup, full project plan and deployment, troubleshooting clients’ networks, Active Directory support, permissions setup for network shares, LAN/WAN support, telecom vendor collaboration for new circuits, APC backup battery solutions, rack and cable management, IDF and MDF layout design, TCO and ROI.

Confidential

Senior Field Engineer / Project Manager

Responsibilities:

• Provide voice and data technical support for remote offices, nationwide. Provision phone lines, ISDN data circuits, and PRIs and
• Network support for Citrix rollouts and Lotus Notes upgrades. (QA) overview for Midwest regions technical processes, writing procedures on troubleshooting Citrix user network connectivity, Altiris software, software uploads to remote users, network and pbx telco room design, (PM) last minute rollouts and upgrades with quick return rate. (PM) project manage relocations from site to site, cabling, PBX layout and terminal setup. Work with third party vendors. Perform all duties in accordance with AMC policies and procedures and all state and federal regulations. Apply SOX compliance process and procedures to environment.
• Project lead for WAN designs,, assisted IT Security Team, MS Project, Server 2000/2003, Altiris imaging software and remote services.

Confidential

Systems Analyst

Responsibilities:

• Shipping, receiving all mainstream hardware and software, upgrading, installing, imaging laptops, Compaq Evos, IpaqsWyse and Optoma dummy terminals, troubleshooting computer equipment
• Installing HP Laserjet network printers, TCP/IP settingsResolving host/domain Issues and company applications, Configuring APC/backup batteries, Network Associate Sniffers, Network Cameras, and
• Cisco 4006 switches, imaging/flashing Cisco 3745 routers, building 6509 switches, VXR7206 routers, maintaining Cisco Network inventorybuilding HP Servers DL380s/ DL580s, restoring and backing up databases, racking severs for Citrix farms, managing rollouts, implementations.

Confidential, Los Angeles

Network Operations Engineer

Responsibilities:

• Troubleshooting and configuring Cisco routers, 1700 and 7200 series, for T1 and T3 lines through point to point connectionsMonitoring connectivity for ISP clients
• Resolving DNS issues and registered domains to static IP’s with Linux, configuringstandard and extended access-lists, static routes, NAT, Secure CRT, TACACS, Sphera, Terminal Services, and looping
• T1s, half and to full duplex configurations, IP phones, securing 24-hour support for Colo-shared servers in data-center.

Confidential

Senior Wireless Network Administrator

Responsibilities:

• Supporting and troubleshooting D-link routers, print-servers, switches, network adapter cards, USB adapters and devicesWireless flashcards for Ipaqs, wireless Ethernet cards, MP-3 players
• Access-Points, and small office and home networks with PCs and Macintosh desktops, escalated calls, RMA, and Spanish bilingual support. LAN/WAN network support. Support
• Other technicians in complex network layouts with wireless security concerns with options for hardening LAN environmentsPort forwarding, Mac filtering, cloning mac addresses to routers, remote management, encryption and security configuration.

Confidential, Irvine

Network Analyst

Responsibilities:

• Troubleshooting mixed domains, parent and child domains, transitive relations among NT 4.0 domains, PDCs
• And BDCs, making local and global groups, migration rollouts, establishing user and group policies with
• Permissions, partitioning drives and formatting drives into FAT, FAT32, and NTFS, dcpromo Member servers to domain
• Controllers in Windows 2000, configuring Active Directory services, and establishing group policies and permissions. Deploy new images and technical support for all hardware and software needs throughout the campus.

Confidential

Network/Desktop support

Responsibilities:

• Network and unattended OS installation, Win 98 Peer-to-Peer and NT/2000client server networks, Troubleshooting printersConnectivity among mixed domains, Active Directory policy, soundcards, partitioning and formatting hard-drives for Compaq
• Systems, installing applications on the network server, conversion/migration rollouts, subnetting IPs, PC Anywhere, Linux, Office
• 97/2000/XP, Ghosting images for Windows 2000 with restricted policies, cabling series A and B (crossover and straight-thru cable-
• CAT5e., installation of firmware, drivers for Network cards, customer service and technical support for all internal departments. After-hours support and rebuilding of HP servers, working with 3com switches, monitoring network connectivity, and hardware maintenance.