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Systems Engineer Resume

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Washington D, C

TECHNICAL SKILLS:

  • Microsoft Office Suite XP
  • Microsoft Visio
  • Adobe Acrobat
  • Photoshop 2004
  • Dev C++
  • Microsoft Visual C++
  • Eclipse
  • UNIX
  • PuTTY
  • Wireshark
  • Snort
  • Joomla
  • Nmap
  • Snort
  • Java
  • Xcode 5
  • Ubuntu
  • Windows Server 2012
  • Network Essentials firewalls
  • Switches etc. Symantec antivirus
  • McAfee antivirus
  • Virtual Box
  • Kali Linux

PROFESSIONAL EXPERIENCE:

Confidential, Washington, D.C

Systems Engineer

Responsibilities:

  • Contributes to developing and evaluating classified systems, networks, and information systems to ensure designs meet applicable specifications
  • Performs requirements analysis, requirements definition, requirements management, functional analysis, performance analysis, system design, detail trade studies, systems integration and test (verification)
  • Validation and interface definition studies of system, subsystem or system elements with minimal supervision of the lead systems engineer
  • Performs technical planning, cost and risk analyses, and supportability and effectiveness analyses for subsystems and system elements
  • Performs customer requirements analysis, develops system requirements and defines allocations to lower levels (subsystem, elements and components)
  • Researches and analyzes data, such as vendor products, COTS components, GFE/CFE, specifications, and manuals to determine feasibility of design or application
  • Supports the generation of technical engineering products by using the appropriate standards, processes, procedures, and tools throughout the system development life cycle
  • Researches, designs, and develops systems, in conjunction with software and hardware product development, applying principles and techniques of systems engineering, modeling and simulation and analysis
  • Exercises latitude in determining technical objectives of assignments
  • Contributes to the successful completion of major programs and projects

Confidential, Bethesda, MD

System Administrator

Responsibilities:

  • Performs systems administrative and operational duties on computer systems
  • Maintain files as required by the vendor of custom design application
  • Analyze, evaluate and test software and hardware problems
  • Perform installation, planning and security of computer facilities
  • Responsible for developing and maintaining systems configuration
  • Prepare activity and progress reports regarding support activities
  • Respond, investigate, and correct problems
  • Acts as a technical resource for all users
  • Contribute to finding improvements in the hardware, software or infrastructure related services
  • Working to agreed SLA's in order to resolve customer issues in a timely manner
  • Organize appropriate training and utilize commercial and government off - the-shelf products (COTS and GOTS)
  • Install, troubleshoot, support and configuration of microcomputer hardware and software systems, to include servers

Confidential, Vienna, VA

Tier 2 Support Analyst

Responsibilities:

  • Identify, prioritize and resolve reported problems including data, account administration, desktop hardware/software, including application issues.
  • Responsible for maintaining and deploying systems via automated methods.
  • Research, resolve, and respond to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop systems.
  • Document, maintain, upgrade and replace hardware and software systems.
  • Maintain, analyze, troubleshoot and repairs computer systems, hardware and peripherals.
  • Strong understanding of Windows operating systems and applications in a domain environment including Windows XP, Windows 7 and Microsoft Office suites
  • Experience with desktop encryption methods
  • Working knowledge of virtualization technologies
  • Familiarity with Blackberry, IOS, mobile operating systems
  • Peripherals setup & support such as printers, scanners, etc.

Confidential, Washington, DC

CEO, President

Responsibilities:

  • Meeting with clients to determine requirements.
  • Working with clients to define the scope of a project.
  • Planning timescales and the resources needed.
  • Clarifying a client's system specifications, understanding their work practices and nature of their business.
  • Travelling to customer sites.
  • Defining software, hardware and network requirements.
  • Analyzing IT requirements within companies and giving independent and objective advice on the use of IT.
  • Developing agreed solutions and implementing new systems.
  • Presenting solutions in written or oral reports.
  • Helping clients with change-management activities.
  • Purchasing systems where appropriate.
  • Designing, testing, installing and monitoring new systems.
  • Preparing documentation and presenting progress reports to customers.
  • Organizing training for users and other consultants.
  • Identifying potential clients and building and maintaining contacts.

Confidential, Alexandria, VA

IT Technician

Responsibilities:

  • Applyingoperating systemupdates, patches, and configuration changes
  • Diagnose and resolve system hardware (server 2008), software, and operator problems
  • Maintain and provide support for all desktops, laptops, mobile devices and local printers for all users (domestic and overseas)
  • Document and coordinate service requests, using an automated web-based Help Desk ticketing system
  • Configure and maintain wireless mobile devices, including but not limited to Blackberries, and iPads
  • Install new end user software and new printer toner cartridges, as needed
  • Manage user accounts for network and applications, to include password resetsfor staff v and board members with Microsoft Active Directory
  • IT support of all conferences and conventions (i.e. laptops, printers, network connections, mobile devices)

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