Systems Engineer Resume
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Washington D, C
TECHNICAL SKILLS:
- Microsoft Office Suite XP
- Microsoft Visio
- Adobe Acrobat
- Photoshop 2004
- Dev C++
- Microsoft Visual C++
- Eclipse
- UNIX
- PuTTY
- Wireshark
- Snort
- Joomla
- Nmap
- Snort
- Java
- Xcode 5
- Ubuntu
- Windows Server 2012
- Network Essentials firewalls
- Switches etc. Symantec antivirus
- McAfee antivirus
- Virtual Box
- Kali Linux
PROFESSIONAL EXPERIENCE:
Confidential, Washington, D.C
Systems Engineer
Responsibilities:
- Contributes to developing and evaluating classified systems, networks, and information systems to ensure designs meet applicable specifications
- Performs requirements analysis, requirements definition, requirements management, functional analysis, performance analysis, system design, detail trade studies, systems integration and test (verification)
- Validation and interface definition studies of system, subsystem or system elements with minimal supervision of the lead systems engineer
- Performs technical planning, cost and risk analyses, and supportability and effectiveness analyses for subsystems and system elements
- Performs customer requirements analysis, develops system requirements and defines allocations to lower levels (subsystem, elements and components)
- Researches and analyzes data, such as vendor products, COTS components, GFE/CFE, specifications, and manuals to determine feasibility of design or application
- Supports the generation of technical engineering products by using the appropriate standards, processes, procedures, and tools throughout the system development life cycle
- Researches, designs, and develops systems, in conjunction with software and hardware product development, applying principles and techniques of systems engineering, modeling and simulation and analysis
- Exercises latitude in determining technical objectives of assignments
- Contributes to the successful completion of major programs and projects
Confidential, Bethesda, MD
System Administrator
Responsibilities:
- Performs systems administrative and operational duties on computer systems
- Maintain files as required by the vendor of custom design application
- Analyze, evaluate and test software and hardware problems
- Perform installation, planning and security of computer facilities
- Responsible for developing and maintaining systems configuration
- Prepare activity and progress reports regarding support activities
- Respond, investigate, and correct problems
- Acts as a technical resource for all users
- Contribute to finding improvements in the hardware, software or infrastructure related services
- Working to agreed SLA's in order to resolve customer issues in a timely manner
- Organize appropriate training and utilize commercial and government off - the-shelf products (COTS and GOTS)
- Install, troubleshoot, support and configuration of microcomputer hardware and software systems, to include servers
Confidential, Vienna, VA
Tier 2 Support Analyst
Responsibilities:
- Identify, prioritize and resolve reported problems including data, account administration, desktop hardware/software, including application issues.
- Responsible for maintaining and deploying systems via automated methods.
- Research, resolve, and respond to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop systems.
- Document, maintain, upgrade and replace hardware and software systems.
- Maintain, analyze, troubleshoot and repairs computer systems, hardware and peripherals.
- Strong understanding of Windows operating systems and applications in a domain environment including Windows XP, Windows 7 and Microsoft Office suites
- Experience with desktop encryption methods
- Working knowledge of virtualization technologies
- Familiarity with Blackberry, IOS, mobile operating systems
- Peripherals setup & support such as printers, scanners, etc.
Confidential, Washington, DC
CEO, President
Responsibilities:
- Meeting with clients to determine requirements.
- Working with clients to define the scope of a project.
- Planning timescales and the resources needed.
- Clarifying a client's system specifications, understanding their work practices and nature of their business.
- Travelling to customer sites.
- Defining software, hardware and network requirements.
- Analyzing IT requirements within companies and giving independent and objective advice on the use of IT.
- Developing agreed solutions and implementing new systems.
- Presenting solutions in written or oral reports.
- Helping clients with change-management activities.
- Purchasing systems where appropriate.
- Designing, testing, installing and monitoring new systems.
- Preparing documentation and presenting progress reports to customers.
- Organizing training for users and other consultants.
- Identifying potential clients and building and maintaining contacts.
Confidential, Alexandria, VA
IT Technician
Responsibilities:
- Applyingoperating systemupdates, patches, and configuration changes
- Diagnose and resolve system hardware (server 2008), software, and operator problems
- Maintain and provide support for all desktops, laptops, mobile devices and local printers for all users (domestic and overseas)
- Document and coordinate service requests, using an automated web-based Help Desk ticketing system
- Configure and maintain wireless mobile devices, including but not limited to Blackberries, and iPads
- Install new end user software and new printer toner cartridges, as needed
- Manage user accounts for network and applications, to include password resetsfor staff v and board members with Microsoft Active Directory
- IT support of all conferences and conventions (i.e. laptops, printers, network connections, mobile devices)