SUMMARY:

System Center Configuration Manager (SCCM 2003, 2007 and 2012), Active Directory administration, Group Policy, VMWare development testing and implementation, Exchange server administration, Windows server deployment and administration, DHCP, WINS, DNS, HP Web Jetadmin, WSUS server administration and patch deployment, HP Procurve switch configuration and support, application deployment packaging, Installshield 2013 professional, AdminStudio, VBScript, PowerShell, T - SQL., Data Center facilities management,, BMC Trackit, Remedy IT Service Management Suite,, integration, multifunction copiers, HP ProLiant Servers, VMware, Dell and HP servers and computers, Microsoft Office Suite (all versions), Windows Deployment Services, Hyper-V

EXPERIENCE:

Confidential

Systems Management Analyst

Responsibilities:

• Configuration Manager 2007 to 2012 migration
• Coordinated site assessment and server procurement for migration
• Built and deployed all Configuration Manager 2012 R2 distribution points, both parallel and in-line migrations
• Migrated and prestaged all Configuration Manager 2007 distribution points to Configuration Manager 2012 R2
• Coordinated client migration and boundary creation
• Performed Configuration Manager 2007 server and infrastructure decommissioning
• Configuration Manager (Current Branch) Infrastructure Administration
• Monitored and diagnosed server hardware issues. Coordinated repairs with HP as needed
• Built and deployed new production secondary and distribution point system server as required
• Analyzed and remediated system problems such as network connectivity and package distribution failures
• Assisted with infrastructure upgrades - 1115, 1606, 1610 and 1702
• Documentation and training
• Authored detailed instructional documentation, and trained new team members
• Configuration Manager 2007 server decommissioning
• Configuration Manager Distribution Point server Build and Installation
• Configuration Manager Secondary Server Build and Installation
• Windows Deployment Services Installation and Configuration
• Designed and built a complete Configuration Manager 2012 CB: 1706 lab in Hyper-V for training and testing purposes.

Confidential

SCCM Administrator

Responsibilities:

• Converted, tested, and deployed all SCCM 2007 legacy packages (212) to the new SCCM 2012 application model.
• Took part in Confidential migration from SCCM 2007 to SCCM 2012.
• Using AdminStudio and InstallShield 2013, re-packaged software to accommodate Windows 8, as well as 64-bit operating systems.
• Designed and deployed the Office 2013 pilot task sequence in preparation for global deployment.
• Developed a SharePoint collaboration site to monitor and document changes within SCCM.
• Designed a DMZ based SCCM site server.
• This server will be used to host internet-based clients for improved asset discovery, as well as critical updates.
• Served as SME for more complex desktop application and OS issues.
• Develop Configuration Baselines to monitor and/or remediate desired state.
• Provide consultant advice on group policy implementation.
• Manage all aspects of Configuration Manager to some degree.

Confidential

Systems Administrator

Responsibilities:

• Implemented and maintained the System Center Configuration Manager (SCCM 2007) server infrastructure company-wide (78 distribution points and 12 management points)
• Utilized software metering component to ensure licensing compliance for assigned region.
• Packaged and deployed software, and custom scripts for application/system hot-fixes and security updates (VBS, PowerShell, native application packaging tools).
• Built reports (T-SQL) for asset management, systems performance assurance and remedial target isolation.
• Implemented Windows Server Update Services (WSUS) company-wide (7 servers)
• Server deployment and maintenance.
• Patch management and approvals.
• Collections creation and upkeep (specifically, systems test groups)
• IT field site management for North America
• Installed and configured Windows Server 2003/2008.
• Created VMware server guest(s) for use as application and/or other services.
• Configured AD domain controllers, Microsoft server services and roles (DHCP, File and storage, DFS, IIS, Printer management, etc…)
• Installed and configured all IT related devices (multifunction printers, scanner, computers, NAS appliances, UPS)
• Installed and configured network equipment (switches, routers, wireless)
• Active Directory administration
• Developed, tested and implemented group policies for computer and server standardization and security.
• Maintained computer and user OU structure according to area/region needs and dependencies.
• User account creation and provisioning.
• Managed security rights delegation for specific support areas.
• Citrix XenApp
• Managed Citrix XenApp farm consisting of 24 hosts; serving a user base of 6000~.
• Administered server licensing.
• Published and maintained virtualized application such as custom Oracle mini-apps, engineering applications and corporate web-based applications in order to increase productivity by improving application response times over VPN, or slow network connections.
• Implemented Citrix Receiver for BPCS manufacturing inventory database to be utilized on Android tablets.
• IT Facilities Management
• Coordinated corporate data center and remote campus maintenance, repairs and installation for IT facilities equipment such as AC units, UPS and campus network cabling.

IT Support Specialist

Confidential

Responsibilities:

• Provided advanced desktop support to corporate executive staff.
• Liaised between other IT branches and business divisions to develop acceptable solutions; technical and relational solutions in effort to increase productivity and/or reduce communication inaccuracies.
• Offered guidance to lower level support technical staff.
• Managed the legacy Confidential desktop support team throughout the integration project.
• Worked with project team to implement SCCM 2012 foundation for SLB organization.
• Managed project to standardize and deploy HP multifunction copiers throughout the organization. I worked closely with the HP account manager to negotiate lease price, model standards and existing device replacement strategy.