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Systems Solution Engineer Resume

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SUMMARY

  • 8 years experience installing, configuring, troubleshooting and managing Linux OSes including RHEL 5x/6x & Ubuntu Server LTS
  • 14 years working within Windows client/server including Server 2016/2012/2008 , Windows 10, 8x, Windows 7 & XP
  • 6 years managing Cloud SaaS infrastructure assets, resources & security for enterprise environments over 50k assets
  • 6 years scripting, task automation and building automated solutions within Windows/Linux, CI/CD, development, software - defined and/or virtualized environments using various automation and distributed services
  • 3 years experience with service rollouts incorporating Configuration Management tools/services including AWS, Chef, Puppet, Docker, Vagrant, Jenkins, PowerShell DSC with exposure to resilience tools/practices like SimianArmy, Havoc and Mizaru
  • 4 years practical experience with primary AWS services including EC2, Beanstalk, ELB, Route53, S3, Cloudfront, SNS, SWF, SQS, RDS, DynamoDB, ElastiCache, IAM, CloudFormation and GovCloud/FedRAMP compliance
  • 11 years developing multi-platform scripts/tools using various languages including PowerShell, Python, AutoIT, VBScript & Shell/Bash
  • 6 years building and developing web sites, applications and services using HTML, CSS/SASS, Javascript, mainstream JS Frameworks, XML, JSON and more recently Node.js, AngularJS, etc.
  • 13 years providing daily maintenance, systems/security monitoring and supporting production & development infrastructures
  • 8 years design, configuration and management of virtual platforms using VMware, Hyper-V, Citrix XenServer & FOSS tools
  • 10 years within LAN/WAN infrastructures managing and configuring TCP/IP based networks including routing, RAS & VPN solutions
  • 9 years designing Active Directory migrations using various tools, i.e. ADMT, USMT & Quest Migration Manager
  • 8 years providing operational solutions and administration for Microsoft SQL, SharePoint, Exchange & IIS Servers
  • 7 years deployment, configuration and workflow automation of enterprise level SCCM/SCOM (SMS/MOM), MDT & BDT management infrastructures
  • 8 years configuration and manage SIEM, Network IDS, IPD, UTM and other security vulnerability, assessment and management tools/practices
  • 7 years Project Management/Lead successfully managing team members, admin tasks, budget, vendors & resources
  • 5 years managing and supporting Enterprise level Mobile/Handheld devices defining corporate BYOD/IoT protocols and practices
  • Ability to manage all project aspects including resources, priorities, budget and deliverables providing technical value
  • Directed numerous initiatives incorporating SDM, SOP and SDLC methodologies including Agile, Kaizen and Scrum
  • Seasoned scripting skills in Windows/Linux configuration environments with ability to produce out-of-the-box integration solutions
  • Experience designing general solutions for access control, user authentication, and service security
  • Advanced infrastructure & architectural design for complex & challenging computing models including SOA/micro services, component-based & multi-point grid initiatives
  • Development of procedural standards, support track and change control documentation using best practices
  • Up-to-date with governance strategies to comply with regulatory initiatives such as ITIL, Sarbanes-Oxley and HIPAA
  • Self-motivated team player who demonstrates initiative and flexibility interfacing with multiple groups, players & management levels
  • Ability to perform and prioritize multiple tasks concurrently under pressure in fast paced, highly visible, interrupt-driven environments
  • Excellent verbal and written communication skills with experience providing instruction in training environments

TECHNICAL SKILLS

  • VMWare vCloud, ESX\ESXi 4/5x, vCenter & Hypervisor
  • Amazon Web Services (AWS) EC2, VPC, Container & CloudFront
  • MS Azure, Windows Azure Pack, Hyper-V & Office 365 for Business
  • Google Cloud Connect Platform & G Suite/Google Apps for Work
  • Red Hat Cloud, RHV/RHVH 4 & Red Hat Openstack
  • Docker Toolbox - Machine, Engine, Compose & Kitematic
  • Oracle VM Server/VirtualBox 4/5x and Vagrant
  • Citrix XenApp/Server/Cloud Access Gateway & Presentation 4.5
  • Powershell, Python, C#/C++, VBScript, AutoIT & Batch/Shell Scripts
  • AWS Services, APIs and SDKs
  • NodeJS, React, Ember, Git, NPM, Gulp & Browserify
  • Angular 1/2x, Typescript, JavaScript, XML/JSON, Ajax & ASP.net
  • Visual Studio/Code, Atom, Brackets, Sublime Text & Github
  • Microsoft Visio, Sparx Enterprise Architect (EA) & Gliffy

PROFESSIONAL EXPERIENCE

Systems Solution Engineer

Confidential

Responsibilities:

  • Designed automation experiences with custom and off-the-shelf applications/services and implemented infrastructure components based on development and business requirements.
  • Composed and maintained complex architectural documentation and diagrams for applications/services detailing compute, network and interconnection design.
  • Architecture, integration and configuration of services for all required surrounding technologies, including Application/Web Servers along with other middleware technologies.
  • Gathered and analyzed requirements from development/engineering teams to design, deploy and support various enterprise middleware technologies or new application initiatives.
  • Led problem resolution and improvement efforts with level 3 (engineering) production support for new and existing integration solutions.
  • Managed and maintained constant interaction with analyst, developers, architects, project managers, technical and non-technical staff to translate business goals into actionable technical requirements.
  • Formulated and provided input to project planning, estimations, budgets, resources, and other technology business requirements.

Cloud DevOps Engineer

Confidential

Responsibilities:

  • Design of RHEL 5.8 and Windows 2012 R2 hybrid server infrastructure including configuration of storage, prerequisite apps, MySQL and PostGreSQL database instances and configuration management assisting future maintenance and expansion needs.
  • Collaborated with Dev Team members and application owners to assess performance and resource issues to identify re-design or remediation direction.
  • Configured Puppet for AWS EC2 VM provisioning and utilized applicable modules for server role-based configuration, post-build automation needs; i.e. security development build changes and database Hot Standby failover/failback.
  • Updated current AWS operational/configuration knowledge with AWS FedRAMP security requirements and GovCloud framework differences.
  • Constructed continuous integration/delivery pipelines including environment reproduction, deployment, resource scaling by tying together CMS, custom scripts and monitoring solutions.
  • Performed extensive penetration testing of development, UAT and pre-production environments scanning vulnerabilities and developed baseline hardening configuration.

IT Manager/Solutions Engineer

Confidential

Responsibilities:

  • Using WMI, PowerShell and Python scripts, created network infrastructure analysis process to acquire Windows 2008 R2, VMWare 5.x, RHEL and Appliance assessment categorizing hosts, virtual machines, applications, services and user accounts
  • Design of Migration Infrastructure incorporating Microsoft, VMWare, custom scripts and open source tools providing thorough migration, automation and report management of Active Directory objects, virtual machine creation and Linux server integration
  • Engineered MDT, ADMT, vSphere CL/ VIX, Python, PowerShell, Autoit and VB scripts to automate most cumbersome migration tasks including, if possible, ad-hoc script creation for one-off requests
  • Implemented test development environment using AWS Direct Connect, VPC, S3 and EC2 and setup of Google Apps for sandboxed project collaboration with document sharing and retention
  • Created detailed documentation and provided technical training of applications, services and procedures new to the environment contrasting the old differences/changes if applicable
  • Worked with Managers and Platform/Application owners to determine migration justification assisting with technical presentations to BioRad migration and IT teams
  • Maintained and managed day-to-day operations of isolated and/or sandboxed systems and projects including test and development environments

Cloud Software & Sustaining Engineer

Confidential

Responsibilities:

  • Design and engineering of SaaS based scripts/toolsets for Confidential 's Managed Client Infrastructure and Global Software and Service delivery units
  • Triage, in-depth analysis and repair for a wide variety of issues with deploying and using Confidential products in conjunction with customer networks including heterogeneous environments and multiple OS flavors
  • Provide training and technical discussions concerning design, processes and behavior of SaaS/Cloud based management logic and functions
  • Developed detailed documentation, FAQs and procedures for use by customers and internal help desk units
  • Drive critical situation problem resolution teams to remediate and restore productivity for affected customers

    Participate in design reviews and testing for new releases to ensure the right product is developed and deployed to ensure customers are delighted with the product offering

  • Provide product direction and assist development /design team with implementation of corrective actions including feedback regarding lessons learned, postmortem documentation and other product support improvement tasks
  • Define and review technical documents, information data points and procedural processes

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