Miscellaneous Information Support Resume NYC, N Y - Hire IT People

EXECUTIVE SUMMARY:

Expert knowledge in providing real - time support to teh end-users, providing TEMPeffective issue tracking and full resolution.
Extensive knowledge in networking (LAN/WAN/Wi-Fi), routing protocols (RIP, OSPF, EIGRP), remote access services and router setup and maintenance. Knowledge of HYPER-V Server Virtualization, VMWARE, VPN, PowerShell
Internet Security, Firewalls ( SonicWall TZ 205, Cisco ASA 5510, Meraki 80MX), DNS, DHCP
Highly skilled technology professional with teh solid experience in planning, designing, implementing and supporting mission-critical applications and systems.
Extensive knowledge in Microsoft Servers, SQL Servers, Exchange Servers, FTP/SFTP
Extensive knowledge in Microsoft Office

PROFESSIONAL EXPERIENCE

Confidential, NYC, N Y

Miscellaneous Information Support

Responsibilities:

Confidential, NY

Application Support, Network and System administration

Responsibilities:

Responsible for setup and maintenance of CISCO routers (1700, 1841, 1900, WRVS4400N) multi-site TRI sate area WAN T1 connection, LAN, Wireless. Setup routing protocols RIP, OSPF, EIGRP, STATIC.
Responsible for setup and maintenance of managed switches (CISCO catalyst 2960, NETGEAR GS728)
Responsible for setup and maintenance of Firewalls (Meraki 80MX, SonicWall TZ 205, Cisco ASA 5510)
Day to day management of teh internal computer network (LAN/WAN)
Installed and configured Dell PowerEdge and HP ProLiant servers: Configured Raid, maintained and monitored teh servers’ health.
Supported and Maintained Windows Servers (2003, 2008, 2012), AD, IIS, FTP and SQL Servers (2008/2012), iSCSI Synology.
Set up and Maintained Servers, PCs, Network Printers. Managed Servers/PCs with Logmein and Maxfocus Remote Management Software.
Coordination with ISP's regarding leased and ISDN link Problems.
Installed and maintained VoIP Telephony system PBX system.
Database Administration MS SQL Server, Daily Windows and databases back up
Supported in-house application by providing an application support, building user-driven enhancements and reporting capabilities using SQL Report Server and Excel.
Provided phone and remove access support for in-house users.
Supported an internal configuration of MS Outlook Server and associated services.
Provided support for user hand held devices (Blackberry, Android, IPhone)

Confidential, NY

Application Support, Network and System administration

Responsibilities:

Responsible for IT / halp desk support (Request tracker) and maintenance of network, IIS, AD:
Daily maintained and troubleshot of LAN, Firewall SonicWall TZ180, Juniper SSG5,
HP Switches ProCurve (Set up STP), MS Server 2003.
Database Administration MS SQL Server, daily backup.
Designed and implemented various user reports, web sites.

Tools: IIS, MS SQL Server, VFP9, Request tracker Ticketing System.

Confidential, NY

System administrator / Application Support

Responsibilities:

Managed WAN T1, LAN
CISCO routers (1700), Switches (WS-C2948)
Managed MS SQL 2005, Database Administration, created stored procedures/functions and views to facilitate retrieval and persistent storage of teh required information.
Desktop Support windows/MAC

Tools:IIS, SQL2005, XML, IIS6, Web Services, AJAX, CSS, Crystal Reports

Confidential, NYC, NY

specializes

Responsibilities:

Maintained LAN (HP ProCurve), MS Servers, Citrix.
Database Administration MS SQL Server
Designed and maintained dynamic user-specific reports SQ Server reporting Services.

SYNCRO SERVICES

AAIS Online Ordering System

Responsibilities:

Supported LAN (HP ProCurve), MS, Citrix Servers.
Provided IT support and issues resolution for remote users installation and setup using Citrix.
Provided management of Active Directory of teh company domain.
Database Administration MS SQL Server
Daily databases back up (Veritas)
Desktop Support windows/MAC

TECHNICAL SKILLS:

Operating Systems: Windows, MS- DOS, MAC OS X

Languages: SQL/T-SQL, Foxpro, Visual SourceSafe Project Management Soft

Database: MS SQL Server (2000-2012), Foxpro

Reporting: Crystal Reports, MS SQL Reporting Service

Router/Firewalls: Cisco, Juniper, SonicWALL