WINDOWS SYSTEMS ADMINISTRATOR Resume St. Louis, Mo - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, Mo

WINDOWS SYSTEMS ADMINISTRATOR

Responsibilities:

Built, installed, and maintained over 2700 Windows NT4, 2000, and 2003 servers in an enterprise environment
Dell, Compaq, and IBM hardware
Provided daily maintenance and support for internal hardware components
Migrated legacy physical server data and resources to Microsoft Clustered servers
Configured servers for SAN storage
Created and configured virtual servers on VMWare ESX hosts
Escalation point for Tier 1 Helpdesk and Tier 2 desktop support
Worked with system engineers to correct server build processes, test new build processes, and new server hardware platforms
Worked directly with Dell and Microsoft to keep abreast of upcoming software and hardware technologies
Reviewed Active Directory and Group policy changes to determine impact on areas of responsibility
Create and modify user accounts, service accounts, and groups in Active Directory
Create and modified group policy objects to manage and maintain domain integrity
Reviewed requests for new and replacement servers
Ensure current hardware meets or exceeds requirements
Ensure software compatibility with current hardware and operating systems

Confidential

LEAD DESKTOP SUPPORT SPECIALIST

Responsibilities:

Preformed approximately 90 percent of the end user support for 800 users
Supported Microsoft NT/2000 server, Windows XP Professional & Home Edition, Windows 2000 Professional, NT Workstation, Windows 3.1/95/98 operating systems, on a TCP/IP network
Configured and installed NT/2000/XP/95/98/3.1 workstations running on HP, Compaq, Dell, and IBM hardware
Installed, configured, and troubleshot Microsoft Office 98/2000/XP/2003 applications
Word, Excel, Access, PowerPoint, Outlook, Project, and Visio
Configured and supported remote access for home and branch office users
Installed, configured, and maintained in house written applications for the Investment Banking,, OTC, and Bond departments
Installed and upgraded PC hardware
Mother boards, CPUs, video cards, sound cards, modems, network cards, memory, hard drives, floppy drives, DVD & CD - R/RWs, SCSI devices, tape backup devices, scanners, and power supplies
Planned and implemented desktop refresh for 300 enterprise workstations
Managed 15 junior analysts for project s
Monitored refresh effectiveness based off original project design
New hardware platforms and life cycle replacements
Mentored and trained associate and senior team members
Provided feedback for performance reviews and rewards
Worked closely with tier 1 and 3 groups to resolve problems and transfer knowledge
Considered by many to be the “Go To” person for difficult and emergency problems

Confidential, Belleville, IL

PC/NETWORK SUPPORT SPECIALIST

Responsibilities:

Primary support for over 300 workstations
Supported Novell 3.11, Microsoft NT 3.51/4.0 server, Windows 2000 Professional, NT 3.51/4.0, Windows 3.11/95/98 workstations on an IPX/SPX network
Provided backup administration for Novell and NT servers
Acquired, configured, installed, and maintained Windows based workstations
Set up home users for remote dial-in via Shiva Dial-in Server
Acquired, installed, and maintained Microsoft Office 97/2000
Installed custom Windows applications
Converted over 300 workstations from Windows /98
Converted CAD workstations from NT 4.0/Windows 98 to Windows 2000
Migrated company from WordPerfect 6.1 and Lotus 1-2-3 to Office 97
Migrated company from Microsoft Mail to Outlook 98/2000
Coordinated user classes for Oracle conversion
Installed and upgraded hardware on PCs and servers
Mother boards, CPUs, memory, hard drives, floppy drives, CD-R/CD-RWs and power supplies
Designed basic Web pages using FrontPage and Front Page Express
Supervised interns working on field projects for high school and college
Coordinated PC replacements for leased PC schedules
Built CD tower server for enterprise user access