Summary

Experienced Windows Systems Engineer with strong background in LAN/WAN technology, Server/Backend, VMWare vSphere ESXi 4.x, ESXi 5.5x Horizon View Windows Server 2K3, 2K8, 2012/SQL Cluster Service/Active Directory/DNS/DHCP, EMC SAN Storage CX Series, SCOM 2012 R2 Brocade, McData Solutions, end-user support, XenApp 6 in Citrix Farm. WSUS/SolarWinds Patch Manager, RSA SecurID Appliance 7.x 8.1x, Lotus Domino Notes 9.1 Social Edition. Sophos AntiVirus WebCID Server, TrackIT HelpDesk, ScriptLogic Active Directory, Active Administrator, Privilege Authority, NetBackup Bare Metal Restore 7.6.1. Conducted Site Analysis and Site Surveys. Dedicated team player with excellent communication skills.

SUMMARY OF QUALIFICATIONS

• Operating Systems: MS Windows 2003/2008/2012, ADS, SQL 2K/2K3/2k5/2012, Apple OS 9.x, 10.x. Responsible for performing all administrative tasks that are involved in configuring and administering an Active Directory environment. Handle the day-to-day tasks that are associated with maintaining the directory service and infrastructure.
• Network: W2K3, W2k8, TCP/IP, IPX/SPX, 802.11a/b/g, DHCP, Cisco/Dell/3Com/Brocade/McData/Netgear Switches, Ethernet Topology, FC/SCSI/SAS Storage Devices, EMC SAN CX300/CX4, VMware vSphere ESXi 4.x 5.5x, Symantec NetBackup 7.6.1 and BackupExec 12.5, Dell/EMC Legato, Ethernet cabling and cable management, hubs, switches, KVM, RAID Arrays, SAN, NAS, Canon IR Copiers, Xerox Copiers and other types of networking devices.
• Office Suites: Microsoft Office 2003/2007/2010/2013 Professional.
• Communications: MS SQL Cluster Service 2008, 2012, Lotus Notes 9.x Social Edition, GroupWise 6.5/7.01, IIS 6.x/7.x, Web configuration, MS Outlook 2K/2K3/2010, BES 10.x, Windows CE, Polycom Video.
• Storage Solutions: Excellent working knowledge of Dell/EMC SAN/NAS/DAS storage solutions with Fiber/SCSI/SAS/SATA backbone, Promise Array, Brocade, McData switches. Architect, Design and implement EMC Clariion CX300 and CX4 SAN environments to ensure high availability and acceptable performance characteristics for VMware vSphere and SAN-backed applications and other hosts.
• VMware Solutions: Deployed VMware vSphere ESXi 4.1, ESXi 5.5 vCenter Server vCenter Convertor Virtual Center Operations Manager VCOps , Host Management, created and upgraded various VM's further consolidating resources and reducing space and power usage. Build, configure and deploy VMs and templates. Completed Physical-to-Virtual P2V , Virtual-to-Virtual V2V migration of Windows XP, Windows 8, 2003, 2008 2012 servers, from VMware and legacy hardware. Performance monitoring VM'S ESX Servers using vCenter. Creating, Managing Virtual Machines using templates. Enabling VMware features like vMotion, svMotion, High Availability HA , Distributed Resource Scheduling DRS . Provided lab support to test and develop new app servers by using VMware features like Snapshots, Cloning. Knowledge on Cold Migrations and Hot Migrations.

PROFESSIONAL EXPERIENCE

Confidential

• Windows Systems Engineer: Highest level support in Windows 2K3/2K8/2012, SQL 2005/2008/2012 servers AD Management, Business continuity design/administration for VMware vSphere ESXi 5.5x Horizon View Farm systems, Expert in storage performance profiling, planning, and analysis. Day to day administration of Citrix XenApp 6.5x. Experience in architecting company-wide patch management and 3rd party application solutions to all workstations and servers.
• 1 As a VMware Engineer, conducted the following tasks:
• VMware ESXi 4.1x ESXi 5.5x Farm/Cluster management and administration.
• Plans, develops, and coordinates the operation and maintenance of current and future VM's in accordance with the Enterprise VMware Server Virtualization Solution.
• Troubleshoots application, operating system s , and server hardware, network communications and storage communications problems with in the virtual frame.
• Applying diagnostic tools to trace and resolve technical problems.
• Analyzes software and hardware constraints to plan for new user requirements capacity planning .
• Monitors performance of systems for assigned functional area.
• Performs diagnostics on system operations to identify' problems and trends, verify network performance and identify potential user requirements.
• Migrated and added Hosts/VM/Datastore's during the scheduled maintenance windows.
• Tracks and resolves problems which impact continuing system operations.
• Conducts meetings to discuss areas of customer concern and to obtain additional clarifying data.
• Make recommendations for corrective actions required.
• Plans and advises on implementation of revised procedures, processes, methods or approaches.
• Performed other duties as assigned. Experience administering network servers, NetBackup 7.6.1 operations, and AD monitoring and maintenance in multiple and complex server environments.
• Managed maintained and conducted product upgrade of the RSA SecurID Appliance v7.1 SP4 P16 and v8.1 SP4 cluster and re-designed multiple Realms utilizing LDAP.
• As a Lotus Domino administrator managed and maintain user accounts, managed access, created groups and provided appropriate access as required. Migrated and deleted mail database of ex-employees from the past 2 years while maintaining backups.
• Second/Third-Level Help Desk Ticket Resolution, including supporting the business 7x24x365 and on-call support as needed.
• Perform advanced monitoring and reporting related to network systems utilizing WhatsUp Gold.
• Managed Numara TrackIT HelpDesk application. Redesigned various automated E-mail Monitor work order creation policies.
• Redesigned WSUS and SolarWinds Patch Manager to deploy security, critical and 3rd party patches and updates to all of the workstations and servers in the company.
• Managed and maintained Sophos Antivirus environment and designed and created a WebCID server for remote users and arena servers.
• Documentation, design and implementation of new or augmented processes.
• Provided maintenance, upgrades and support to all arena servers in North America.

Confidential

Storage-VMware Engineer/Data Center Manager:

• Highest level support for multi server environment with 500 users, Windows 2K/2K3/2K8 servers, Management and maintenance of Network Infrastructure, Virtualization VMWare vSphere 4 , XenApp 6 in Citrix environment MS SQL servers in clustered environment, AD, VMWare vSphere4, EMC SAN Storage.
• Provide support, maintain and consolidate servers, storage solutions administration / maintenance and backups at the Data Center housed at the AT T, Secaucus, NJ facility.
• Provided site support for various architecture Manage and maintain HQ, Senior Management and end-user support, LAN/WAN connectivity.
• As a VMware Engineer, conducted the similar tasks as described in NHL responsibilities.
• As a Network Engineer/Data Center Manager, conducted the following tasks:
• Provide support and maintain Microsoft Windows 2K/2K3/2K8, Novell NetWare 6.5 servers.
• Created/installed/setup multiple 2-nodes, Microsoft 2003/2008/SQL 2005 Cluster Service servers, utilizing the SAN/LUN drive mapping as resources on fiber technology.
• Successfully migrated from EMC CX300 to EMC CX4.
• Maintain and managed documentation of current and new servers while maintaining inventory for asset management. Created Visio network charts and diagrams.
• Provided training to co-workers and training/presentations to V.P's and group of 60 participants, in a conference room environment.
• Migrated servers between sites and deployed patches and updates as necessary.
• Migrated/deployed the following: Symantec EndPoint BlackBerry Enterprise Server 4.1.4.16 Avaya IP Office 4x iPMonitor 10.x Accounting Servers consisting of Deltek Vision 5.1 SQL Database servers GlobalScape FTP Server PDC's plus various SMTP and web servers.
• Managed Dell, IBM, HP and Compaq servers.
• Worked and resolved backup issues, using EMC Symantec Backup Exec 12.5 server client software.
• Provided weekly status updates and reports to senior management.

Confidential

Network Administrator / Systems Engineer:

• Highest level support for multi server, 500 users, Win2K3 network.
• Awarded 16 Make a Difference performance achievement awards
• Provide and coordinate proactive LAN and desktop support in a Windows 2K3/XP Pro AS400, 600-user computing environment Apple OS X.x.
• As a Network Administrator, conducted the following tasks:
• In charge of Backup and restoring user data
• Created Users and group accounts and changed group memberships and reset passwords.
• Deployed and upgraded software, utilizing SMS managed applications on local WS.
• Managed the current IP scope, assigned and reserved IP's as needed.
• Managed tasks for disks and volumes, maintained and managed files, folders space usage.
• Managed and setup network printers.
• Setup and manage Cisco switches and wireless access points.
• Single-handedly, planned, executed and managed the Apple environment.
• Plan and execute large-scale software and hardware rollout projects in an efficient and cost-effective manner.
• Excellent verbal, written and inter-personal skills while providing support to upper management, Involved, designed and executed various projects successfully.
• Provided technical leadership and phone support to remote users and technicians.
• Created Windows 2000 and XP Pro SP2, corporate images using Ghost and PowerQuest.
• Implemented and installed wireless solution in corporate HQ Cisco 1200 AP's Aironet 350.
• Install/configure/troubleshoot various HP and other print servers.
• Involved in backup and restoring data procedures while maintaining documentation.
• Individually supported Godiva HQ including the President and upper management.
• Researched and evaluated new desktop computing requirement with recommendations.
• Provided company wide support for Palm, BlackBerry and Pocket PC's

Confidential

Senior Design Architect and SAN Storage Specialist Contractor:

• Highest level support in VMware ESXi 4.x/5.5, EMC SAN Storage, Windows 2K/2K3/2K8 servers Business continuity design/administration for storage systems, Expert in storage performance profiling, planning, and analysis. Experience architecting storage solutions which meet High Availability requirements for 24x7 business operations. SAN Maintenance Operability.
• Experience administering network servers, backup operations, and systems monitoring in multiple and complex server environments.
• Conduct site survey research and make recommendations regarding the storage infrastructure and data management for both near and long term viability.
• Recommend and execute SAN hardware and software configuration, installation, patching, integration, upgrades, and performance tuning of the storage environment while leveraging vendor relationships and expertise as required. Deliver operational and administrative mentorship to SAN IT Systems Administrators in support of storage and data management systems.
• Support daily operations related to the storage environment such as capacity management, performance monitoring and reporting, provisioning, zoning and network systems connectivity. Ability to provide after hours on-call support, and maintain a flexible work schedule to accommodate planned and unplanned maintenance activities.
• Provide SAN design, implementation, and support recommendations to information technology partners and IT leadership with an emphasis on data security, availability, integrity, and SAN performance.
• Deliver operational support related to the hosts attached to the respective storage systems, including but not limited to servers and clusters running Microsoft Windows, Red Hat Enterprise Linux, VMware ESX/vSphere 4.x.
• Ability to consistently adhere to change and incident management policies when implementing system changes and addressing problem resolution.
• Documentation, design and implementation of new or augmented processes.