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Citrix Systems Engineer Resume

Princeton, NJ

SUMMARY:

Highly motivated and enthusiastic technology professional with an exceptional technical foundation, focused attention to detail, and excellent communication skills seeking a position within a progressive organization which will utilize advanced technical capabilities and business acumen. Adapts quickly to grasp new concepts and technologies in order to effectively drive enterprise - level IT solutions and facilitate business needs. Exhibits strong work ethic, setting and achieving goals, and technical and professional development for increased efficiency, productivity, and effectiveness.

AREAS OF EXPERTISE:

  • Xenapp 5 & 6.5
  • XenApp/XenDeskop 7.15
  • Netscaler VPX/MPX
  • Windows Servers (2003-2012R2)
  • NetApp
  • Double Take
  • MS Powershell
  • Nutanix
  • VMware

COMPUTER SKILLS:

Proficient in: Microsoft Products; Office Suite 2003 - 2016, Windows XP, Windows 7-10, and Mac OS. Additionally I have understanding of programming languages such as Java, Swift (Xcode) and HTML5.

PROFESSIONAL EXPERIENCE:

Confidential, Princeton, NJ

Citrix Systems Engineer

Responsibilities:

  • Generated multiple scripts to automate daily sessions reporting, application usage as well as a daily task which will assist in logging off disconnected sessions.
  • Evaluation and removal of legacy applications, reducing our server count by over 30%.
  • Development and implementation of the XenDesktop 7.15 environment, which included design efforts, policy creation, and testing prior to publishing applications to the user community.
  • Adding legacy application access to new web portal.
  • Providing plan and instructions on updating local Citrix Clients company wide.
  • Developing new procedures for application moves and onboarding.
  • Provide daily tier 1-4 technical support for application issues, VDI issues, and access issues on company issued devices as well as personal laptops, tablets and phones.

Confidential, Princeton, NJ

Messaging Systems Engineer

Responsibilities:

  • Responsibilities include monitoring any secondary systems, such as Enterprise Vault Archiving and Microsoft Lync Communicator, daily to ensure a consistent level of availability and productivity, as well as providing assistance to other teams by creating new production servers and supporting all systems within multiple data centers.
  • Played a pivotal role in the upgrade of the Exchange 2007 infrastructure to the 2010 environment, which included server builds, system configurations, mailbox migrations of over 7,000 users, and communications to all parties.
  • Assisted in the data center relocation of all production, DR and test systems from one location to another.
  • Co-Lead the archiving platform upgrade from the HP IAP system to the Symantec Enterprise Vault system. Providing a bridge to migrate archived information from one system to another.
  • Authored new training documentation for enterprise use on the new archiving system, as well as setup and lead hands on training for the enterprise regarding system functionality and use.
  • Provided tier 3 support for all Exchange issues and tier 1 and 2 support within the Outlook and Archiving platforms.
  • Built and deployed physical and virtual servers for production, development, and provide daily data center support.
  • Manage disaster recovery via Double-Take replication.
  • Facilitated the creation of system, procedural and instructional documentation for the production environment (For what production environment?).

Confidential, Princeton, NJ

Information Technology Service Center Technician

Responsibilities:

  • Responsible for administrativeleveltroubleshooting andmaintaining ofhardware, Windows Systems, and Microsoft Office applications.
  • Provided backup support for the CommercialOperations users and monitoringTrend Micro notifications toassess any potentially dangerous infections.
  • Recognized as a valued member of the Confidential field technology team.
  • Lead the Princeton ITSC team in theTechnology
  • UpgradeProject by evaluating user’s machinesand enhancingforincreasedperformance andmore robustsecurity.
  • Assisted inthe implementation of thenewIAPmailarchiving systemin support of all NRGusers inNRG Headquarters.
  • Designed, developedand deployed aprocedure for post imaging that can be used by all members of the ITSC. Procedure meets and complies withallofNRG standardsand requirements.
  • Managed therecovery of crucial data fromdamaged and infected hard drivesof user machines.
  • Providedprompt, accurate, andqualitysupport to users,displayinghighdegree of customer-service skill and technical expertise.

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