SUMMARY

• 4+ years of cross - platform experience in systems administration in a Confidential 200 energy and retail industry; analyzing, designing, installing, maintaining, and repairing hardware, software, peripherals, and networks.
• Superior troubleshooting and technical support abilities with migrations, network connectivity, and security and database applications.
• Overseen 200+ applications and supported throughout the application lifecycle.
• Expertise in developing MVC architecture for web based applications using Struts and Spring MVC framework.
• Expertise in Front End technologies like DHTML, Tag Libraries, Struts custom validation rules, Tiles and JSTL.
• Expertise on databases like Oracle, SQL Server DB2, NoSQL and MySQL. Experience in writing complex SQL Queries, Stored Procedures, Triggers, Cursors, & Functions.
• Experience using different IDEs like Eclipse, My Eclipse, Intellij and RAD.
• Extensive experienced in working with different versioning tools like SVN, CSV and GIT
• Experience in doing production support and solving the complex issues during the production support phase.
• Extensive experience in working on multiple operating systems including UNIX, Linux and Microsoft Windows.
• Good Knowledge on using Junit for unit testing
• Experience in performing Code reviews and peer reviews for maintaining best coding standards.

TECHNICAL SKILLS

Languages: JAVA, JSP.NET, WSDL, C++, C, PL/SQL, T/SQL

Technologies/ Frameworks: JAVA, J2EE, Core Java, JSP, Servlet, Java Beans, JDBC, JNDI, Java Web-services, Hibernate, Spring, Spring-Batch

Application Server: IBM WebSphere, Tomcat, IBM HTTP Server

Methodologies: Agile, Waterfall

IDE/ Build Tools: IBM Rational Application Developer, Eclipse, Maven, ANT

Database: Oracle, SQL Server, MySQL, MS Access, DB2

Scripting Languages: HTML, JavaScript, Bash, Powershell

Testing Frameworks: JUnit

Operating Systems: Windows. UNIX, Linux

Other: Log4J, MQ Series, JUnit, SVN

PROFESSIONAL EXPERIENCE

Confidential, Eldorado, Arkansas

Business Systems Administrator

Responsibilities:

• Reengineering company’s systems setup, establishing automated server generation routines, optimizing system performance, installing upgrades/patches, establishing system monitoring and maintaining security protocols.
• Ensuring that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan.
• Increasing team productivity and automating repetitive tasks by using batch files, PowerShell, VBScript and WMI.
• Acting as escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issue-resolution scores by providing excellent service to internal and external customers.
• Training and developing employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.
• Producing, maintaining, and improving documentation on various internal processes, and refresh cycle schedules.
• Participating in various IT projects from idea to implementation.
• Perform daily system monitoring, verifying the integrity and availability of all applications, server resources, and reviewing system and application logs.
• Perform server maintenance and installation, desktop deployment and maintenance, and end user support.
• Document and track issues via a ticketing system and participate in 24x7x365 on-call rotation.

Programmer Analyst

Responsibilities:

• Responsible for system analysis, design and development, Analyzing & defining the use case scenarios, creating the Software Requirement Specifications.
• Used Spring Web Flow for displaying transactions, which are pending, in-progress and completed.
• Responsible to enhance the Portal UI using HTML, Java Script, AngularJS, XML, JSP, CSS as per the requirements and providing the client side using jQuery validations.
• Created responsive webpage to different platforms by applying Bootstrap (user information page, device information page, logging viewer page) with AngularJS framework.
• Design HTML prototypes, visual interfaces and interaction of Web-based design.
• Extensively involved in writing Object relational mapping code using hibernate, developed Hibernate mapping files for configuring Hibernate POJOs for relational mapping.
• Extensive work writing PL/SQL stored procedures and triggers to enhance the functionality of both middle and back end tiers of the application.
• Involved in unit testing, interface testing, system testing and user acceptance testing of the workflow tool, bug fixing and production support.

Confidential, Magnolia, Arkansas

Graduate Assistant Supervisor

Responsibilities:

• Maintain staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.
• Accomplish staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
• Maintain safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations.
• Complete operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.
• Control expenses by gathering and submitting budget information; scheduling expenditures; monitoring variances; implementing corrective actions.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
• Contribute to team effort by accomplishing related results as needed.