SUMMARY

• 10+ years of experience in System Administration and Engineering.
• Install, configure and manage theVMwareESXi servers (4.x, 5.x, 6.x), VSphere clients
• Worked on thin client provisioning and configuring.
• Maintenance ofVMwareserver console monitoring the server and client machines
• Worked on the data storage forVMwaresevers and troubleshooting part.
• Extensive experience in Windows 2016,2012/2008 R2/2008/ 2003 R2/2000 Servers at single or multi domain platforms.
• Installing, Managing and Monitoring Active Directory and DNS Servers.
• Install, configure, and upgrade Microsoft Windows server operating systems and applications
• Recognize and troubleshoot problems with server hardware and applications software
• Managing the FTP siteshandled the Production Releases for upgradations and migrations on 2003 /2008 and 2012 servers and applications.
• Expert level experience with PERL scripting.
• EMC Certified Business Continuity Specialist Netapp Certified Data Management administrator.
• Extensive Experience in EMC SAN configuration with EMC NaviSphere, PowerPath, Access Logix, Replication Manager, Analyzer, EMC/NetappControl Center, Snapview, Mirrorview and Sancopy.
• Administration of Active Directory in Windows 2003/2008/2012 environment. Managing Active Directory issues such as: Logon Failures, Account Lockouts, Network Connectivity, DNS and WINS Name Resolution,
• Authentication Problems, File and Printer Permissions etc.
• Installing and Configuring AD, DNS, DHCP, IBM XIV.
• EMC Software: EMC/Netapp ControlCenter, Navisphere Analyzer, NaviSphere Manager 6.x, Access
• Deployment of patches on windows servers, using SCCM.
• Wide experience supporting mission critical trading applications which are hosted on Windows 2016, 2003/2008/2012
• Worked on the MacAfee Antivirus installation and configuration
• Maintaining various user access application which automates the process of providing access to the user to AD.
• Ability to work independently as well as in a team environment.
• Possess strong planning, analytical, problem solving and organizational skills.ITSM ticketing tool
• Experienced with VMware products - VMware GSX/ESX server, VMware workstation and VMware player.
• Extensive knowledge in advance features of ESX VMOTION, SVMOTION, IBM XIV,VM Lab Manager and Orchestrator.
• Integrated VCAC with Vcenter Server, VCloud Director vCD, vRealizeOrchestratorvRO, VCenter Operations Manager vCops, vRealize Business vRB, IBM XIV.
• Experienced with complex networking topologies which includes Firewall, Load Balancers and Core Switches.
• Experience with Citrix Net scalar in a Pre-production environment.
• Conducting EMC/Netapp Clariion CX3-series, ISCSi and CX Series Deployments for many EMC Clients all over USA.
• Experienced in IT decision-making, policy direction, planning, and team management. Participated in various migration planning, developing, testing and moving the migration process onto full-fledged production network.
• Good understanding of networking concepts which includes Configuration of networks, Router and Switch configuration (Juniper, Cisco and HP), TCP/IP, Content Filtering, VLANs, Routing in LAN/WAN and wireless networks.
• Installing, Managing and Monitoring Active Directory and DNS Servers.
• Install, configure, and upgrade Microsoft Windows server operating systems and applications
• Recognize and troubleshoot problems with server hardware and applications softwareManaging the FTP sites
• Handled the Production Releases for upgradations and migrations on 2003 /2008 and 2012 servers and applications.
• Domain Controllers, Managing the disks, complete installation and configuring windows 2003/2008/2012 and 2016 servers.
• Active Directory Services. Managing the disk raids, cluster services and installation of operating systems and applications.
• Managed VMware ESXi’s with Virtual Center server and vCenter for managing multiple ESX servers.
• Experienced in ESX Architecture, guest OS installation, setting up of VM priorities, Cloning, Templates, and Snapshots.
• Experienced in resource management framework, creating resource pools, adding the VMs into resource pools.
• Installed and the managed the active directory and its tools.
• P2V and V2V conversions by using VMware Converter and PlateSpin.
• Experienced with the VMware HA, FT, DPM, and VMware DRS.
• Ability to implement VMware’s Virtual Switch technology; port aggregation, NIC teaming, VLAN trunking, and port groups.
• Have exposure and good hands on experience with Puppet and chef.
• Setup, Administer & Support Server running Windows 2000,2003, 2003R, 2008, 2008 R2, 2012.
• Performance monitoring, Error logging, Diagnostics, Fine-tuning and Backup management.
• Configured TCP/ IP protocols like NIS, NFS, DNS, DHCP, LDAP, FTP, SFTP, SSH etc.
• Knowledge of Configuring Citrix Terminal Server and Microsoft Hyper V.
• Analyzed and resolved operating systems and applications issues on various systems.
• Excellent understanding of networking fundamentals and network security. Installation, Configuration and managing Firewalls like Juniper SRX, Cisco ASA and Checkpoint IP Appliances with content filtering, Web filtering, NAT, Application Publishing to public IP, log analyzing with Syslog Server. Experienced in installation, configuration, and design recommendations of Cisco router and switches.
• Production Support (24*7) environment exposure.
• A quick learner with ready take challenges.
• Excellent communication, written, and organizations skills and also a very good team player.

TECHNICAL SKILLS

VMWare: vSphere, VMware ESX and ESXi, 4.x, 5.x, 6.x, Virtual center server, VMware converter enterprise, VMware Update Manager, FT, HA, DRS, DPM, Vmotion and SVMotion, VRA, VRO, VREALIZE,VMWare GSX server, SRM, ThinApp, Lab Manager, VMWare Workstation, VMware capacity planner, VMWare Player.

Skills on Windows: Windows Server 2003, 2003 R2, 2008,2012, MYSQL, MS SQL Server - 2005, 2008 & 2008 R2, 2017

Server O/S: Windows 2000, 2003, 2008 R2, 2012 servers, Linux (Red hat/Cent OS) servers.

Networking: Wireshark, Whatsup Gold, ASDM, Cisco Network Assistant, Alien Vault, Packet Trap, Nagios network monitoring

Management: Project Plan and Disaster Recovery Plan documentation, Budgeting and Estimation Theories, Work Breakdown structure, Network Diagrams, Puppet, chef

Application Server: SQL Server 2005,2008, MS Active Directory 2003 and 2008, DHCP, DNS, WINS, & Microsoft Internet Information Service

Hardware: Cisco UCS, Dell server HP blades, IBM X series,Network Interface card, Multi Serial Port Adapter, Printer, Hubs, Switches, and DSL Modems, RAM, Audio and Video card. Hard drive and Floppy drive.

PROFESSIONAL EXPERIENCE

Confidential, Rochester, NY

Sr. System Engineer

Responsibilities:

• InstallationVMwareESXi 5.5 /6.0/6.5 server, Installation and configuration of virtual center database and installation ofVMwareinfrastructure virtual machine.
• Performed periodical updates ofVMwarehosts and guest patch updates, as well as perform parallel upgrade from Esxi 5.5 to Esxi 6.0/6.5
• Researched, proposed, implemented, and managed hyperconverged/enterprise cloud Nutanix virtual.
• Managed and monitored both production and disaster recovery Nutanix clusters, diagnosed issues, and ensured health of systems
• Wide variety of platforms utilized including Nutanix, ServiceNow, AppSense and the full suite of Citrix products.
• Windows update deployment through WSUS/SCCM on client workstations and servers.
• Managed ESXi servers’ clusters hosting various virtual machines for different client sites.
• Perform administration, configuration, and monitoring for Cisco CUCM, Unity Connection, Emergency Responder, Avotus, Amazon Connect, VMware, Linux, IBM XIV and Unigy /NTR equipment
• Utilized MDT and SCCM to develop images for automated operations.
• Managed and Worked on Physical Data Center. Managed weekly Tape backups for the datacenter.
• Assist in the planning and implementation of Cisco CUCM, Unity Connection.
• Worked as a part of steady state and project team.
• Performed bi-weekly datacenter walkthroughs and reported and resolved the observed issues.
• Worked on migration and upgrades of Windows Servers.
• Provided documentation support and technical assistance on SCCM functions.
• Extensive Experience in EMC/Netapp SAN configuration with EMC/Netapp NaviSphere, IBM XIV,PowerPath, Access Logix, Replication Manager, Analyzer, EMC Control Center, Snapview, Mirrorview and Sancopy.
• Worked closely with Storage and Networking teams to manage the allocated SAN, Fiber and Networking Infrastructure.
• Worked with Setup trust between on premise and cloud server using ACS and ADFS in Azure.
• Worked with Creating and Managing Virtual Machines in Windows Azure and set up communication of Endpoints and also VM Migrations.
• Manage SCCM Software Update Point (SUP) and Perform scripting to automate functions.
• Supported & maintained software and application hosting services in enterprise private cloud and MS Azure Managed Cloud Service environments.
• Assist Global Desktop Engineer with integration of imaging activities through SCCM.
• Deployment of patches on windows servers, using SCCM.
• Experience Microsoft Azure date storage and Azure Data Factory, Data Lake.
• Cloning, Building and deploying new VM's and installing different guest OS like Windows server 2003/2008/2012 /2016 and Linux.
• Perform installation, evaluation, maintenance, and problem resolution for the SCCM server and DPs as well as release management deployments to 15000+ PCs globally.
• Worked on automation scripts on PowerShell. Deployed applications with PowerShell scripts.
• LeveragedVMwareinfrastructure implementation and consolidation expertise to implement P2V migrations, blade server capacity planning, high availability and failover settings on newly installed blade servers and existing rack mount servers.
• Maintain up to date knowledge of new software developments in SCCM servers technologies.
• Played role asVMware/windows admin to provide Level 2 & 3 supports in complex environment.
• Designed, installed, configured ofVMwaresite recovery mangerSRM.
• Regular BAU activities such as increasing disk size, adding additional drives, cloning, Teaming Networking and virtual switches (Both Primary and extended).
• Under supervision, create Advertisement/Collections/Packages/Applications within an SCCM 2012 environment.
• Create and run reports on the health and status of SCCM for upper management.
• Create SQL scripts to gather reporting information on SCCM PC's
• Manage SCOM ticket queue insuring SLAs are met.
• Used VMware vCenter Operations Manager (vCOPS / vROPS / vRealize) for server and workstation monitoring.
• Update the Patches for ESX Servers usingVMwareUpdate Manager in Virtual Center.
• Involved in Managing, Installing, and Supporting Windows 2008 R2 and 2012 Servers.
• Used automation scripts to minimize error level in day to dayVMwareoperations
• ManageVMwareDistributed Resource Scheduler (DRS), vMotion and High Availability (HA) Clusters
• Management integrated ESX server, create a new storage space, creation of VMFS data store, Configuration networking for the virtual machines.
• Upgrade of vROps (VMware vRealize Operation Manager) from 6.1 to 6.2 and worked on performance analysis on vSphere infrastructure.
• Managed VMWARE vSphere HOSTS in a HA/DRS Environment with vMotion/ Site Recovery Manager, Replication Manager vRealize Automation Center and Fiber SAN.
• Write PowerShell scripts to monitor Active Directory health, Exchange mail delivery, mailbox statistics, as well as many ad hoc reports as needed.
• Administration of SCCM Servers, SCCM Distribution Points and Database (SQL Servers), knowledgeable and can create SQL queries.
• Proven seasoned SCCM 2012 engineering professional
• Develop VMware vRealize Orchestrator (vRO) Workflows and VMWare
• Configured VMNICs, vNIC, VLAN, vSAN and service profile templates.
• Worked on initial implementation of VMware vSAN, to support vSphere 6 management cluster running on Dell vSAN Ready nodes.
• Ability to create Advertisement/Collections/Packages within an SCCM 2012 / 17xx multi-site environment.
• Analyze SCCM log files, provide patch management support and maintenance window operations.
• Testing and support for all applications and deployment of the GIL image, as well as, maintaining and deployment of custom images.
• Implemented VDI (Virtual desktop infrastructure) technology using VMware Horizon View 7.0.
• Provisioned VDI instances and train end users on VDI usage, as well as troubleshooting issues.
• Worked & support Radius Authentication for Products like VMware VDI, Cisco VPN, Citrix Net Scalar to facilitate 2-Factor authentication.
• Migrated servers from Windows 2003 to Windows 2008 R2 and Windows 2012 R2
• Responsible to deploy services like AWS CloudFront and Simple Storage Services (AWS S3) to store flat-files.
• At CoreOS, we use the kube-aws CLI tool to automate cluster deployment to AWS
• Manage AWS EC2 instances utilizing Auto Scaling, Elastic Load Balancing and Glacier for our QA and UATenvironments as well as infrastructure servers for GIT and Chef.
• Migrated servers such as File servers, Applications servers, Web servers and Database servers to new OS.
• Worked on SQL Servers 2008 R2, 2012, 2014,2017 Express.
• Migrated databases from SQL servers 2005 & 2008R2 to 2012 and 2017 express.
• Highest tier of support for Microsoft Exchange, Office 365, Active Directory, DNS, and Group Policy.
• Expert in creating SQL 2017 Reports using SSRS - Parameterized, Drill down and Drill through reports, cross tab reports, Sub Reports, Summary Reports and charts using variables and expressions
• Experience in implementing Failover Clustering support for SQL Server Active Passive Cluster configuration.
• Implemented High Availability & Disaster Recovery techniques like Always ON Availability Groups, Clustering (Both Active-Active and Active-Passive), Database Mirroring and Log Shipping.
• Worked with VMware Orchestrator, VMware vRealize Automation 6.2 (vRA), Catalog management, creating cloud server provisioning entitlements, creating and defining business groups, creating catalogue items, creating services for the catalog items, creating windows and Linux Red hat blueprints.
• Migrated from Webservers and websites from IIS 6.0, IIS 7.0, IIS 7.5 to IIS 8.0.
• Worked with DFS Namespaces and DFS Replication on File servers.
• Developed and Designed Multiple VM Templates for Windows Server 2008R2, 2012R2,2016
• Experience in Setting up Nagios and Ganglia for monitoring HBase.
• Provide technical support for Nagios XI, Nagios Core, Nagios Network Analyzer
• Manage standalone ESX hosts and multiple Hyper-V hosts.
• Maintain Active Directory by updating Global Address Book using Exchange Console
• Administered and Supported DNS Servers, DHCP Servers, Domain Controllers in a forest.
• Worked and monitored on daily alerts and issues with File servers and Print servers.
• Installation and implementation of AppDynamics on all Prod and Non-Prod environment for monitoring of all java, node.js, php, .Net, python application.
• Expertise in using build tools like MAVEN and ANT for the building of deployable artifacts such as war & ear from source code. Application Deployments & Environment configuration using Chef, Puppet
• Strong experience on Puppet. Configured puppet master, puppet agent environment.
• Good knowledge on using the modules from Puppet and customizing them based on client requirements.
• Used Chef and Puppet server and workstation to manage and configure nodes.
• Worked on SQL Server 2017 process involving database snapshots andtracking Performance Counters, data compression, online indexing, Contained Databases, security principals and AAG (Always-On Availability groups).
• Coordinating between the AppDynamics support and application owners by raising CRs to find the root cause.
• Designed & implemented various Disaster recovery and High availability measures for the infrastructure.
• Worked on patching schedule for the servers using the Management Software Manage Engine.
• Used Manage Engine to regularly patch the servers and other systems.
• Worked with Active directory and group policies on multiple domain controller’s environment
• Worked applications such as Solar winds, Nagios, Avaya systems and LAN Sweeper.
• Provided 24 x 7 Support for the steady environment.

Confidential, Austin, TX

Sr. System Engineer

Responsibilities:

• Responsible to Install, Manage and configure HP, Dell and IBM server with installed Windows Operating System 2000/ 2003/2008 /2012 for Physical and Virtual VM-Ware servers on Clustered environment.
• Automation & business process improvement and exchange domain migration.
• Design Cisco voice technologies, including Cisco Unified Communications products such as communications manager (CUCM), Unity/Unity Connection, and CER
• Led operations portion of Cisco UCS hardware rollout, migrating 2,639 VMs from rack-mounted hosts onto UCS blades during business hours without affecting end users
• Configured VMware ESX - Tasks, Events, Alarms, and Maps.
• Good Knowledge of EMC/Netapp Symmetrix SRDF, Symmetrix DMX 1000/2000/3000 and latest DMX-4 Series.and Timefinder Operations.
• ESX Build & Migration - ESX host built, New VM Server built and P2V and V2V migration, Cloning, Template Installing, configuration and administration of VMware ESX Server 3.5/4.0/4.1, Creating & Managing HA, DRS, IBM XIV,VSwitch, DB Switch, Cluster, Snapshots, Template and Clone
• Strong object oriented development - Perl, C++.
• Windows Server 2008 R2, 2012 installation, deployments, troubleshooting and automation.
• Researched requirements, deployed in a test environment and production, created documentation.
• Utilize Windows Server Update Services to manage and deploy software patches.
• Manage new hire account creation, user terminations, privileges and all other user account modifications.
• Utilized IPC ticketing systems (Manage NOW, Service NOW).
• Experience in VMware vRealize Automation 6.2(vRA) and VMware vRealize Business (vRB), site recovery manager (SRM) 5.0 and designing failover strategies
• Deployed the tools Microsoft Azure Cloud Service (PaaS, IaaS), and Web Apps.
• Improved application performance using Azure Search and Internet of Things (IoT) optimization.
• Implemented Azure Application Insights to store user activities and error logging.
• Worked on proactive alerts from monitoring by AppDynamics and ELK- stack.
• Installation and Maintenance the Application ServersMigration and upgradation of Operating systems and applications. Deployed application upgrade with PowerShell
• Application compatibility checking on Operating systems
• Creating the Msi Package to deploy on servers and client machines. Deploying the office builds on client desktops.
• Good knowledge of Windows SCCM client health, related issues and remediation activities
• Installing and Configuring patches using SCCM and WDS servers.
• Successfully implemented VMwareEsxi server for server consolidation
• Performed periodicalVMwarehosts and guest patch updates, as well as perform parallel upgrade from Esxi 4.1 to Esxi 5.1and 5.5.
• Created VRealize Orchestrator Workflows to automation tasks related to IT Operations (e.g. server shutdown, Disk clean-up, Service Restart, Resolve incident in Service, Take remote action).
• Worked on Amazon AWS EC2 cloud services for installing, configuring and troubleshooting on variousAmazon images like Amazon Linux AMI,
• Provided planning, installing, configuring, and upgrading support for vRealize Automation &vRealize Orchestrator.
• InstalledVMwareEsxi server and created Virtual machines on Esxi servers. Created standard templates and deployed virtual machines from these templates.
• Installed, configured and administered Esxi 5.1 on HP C7000/Dell power Edge T110
• Installed management server (v Center server) instances to enable centralized management of multiple hosts
• Linked different v Center server using linked mode to have a single instance a vsphere client to manage the whole virtual environment.
• Windows update deployment through WSUS/SCCM on client workstations and servers.
• Performed Manage SAN Infrastructure Zoning and healthcheck included configuring multiple VSANs, configuring PortChannels and IVRs.
• Highest tier of support for Microsoft Exchange and Active Directory environment.
• Good knowledge with MS Server2008, 2012. Patching, adding roles, Active Directory, pro-active administration
• Use of SQL Server 2017 and Windows Failover Clustering technology to render high availability of databases.
• Creating and managing virtual machines and templates, worked with clones and snapshots of virtual machines
• ConfiguredVMwareon clustered environment, implemented migration of virtual machines using vMotion, virtualized windows servers usingVMwareconverter and plate spin power convert
• ConfiguredVMwareHA,VMwareDRS in acquiring higher efficiency ofVMwareinfrastructure
• Defined the patch management process for theVMwareenvironment to upgrade the hosts and VM's and successful completion of update manager installation in all the environments
• Performed hardware replacement and troubleshooting for HP blade servers and dell rack servers.
• Used solar winds IP address tracking tool to track the subnets and to maintain Network topology.
• Used groundwork &vkernel monitoring tools to have 24/7 monitoring on all the servers and virtual machines
• Deployed anti-virus software (McAfee, Symantec-Norton) to client systems using remote consoles and directly at the workstations.Utilized MS Word to document IT procedures for software installation programs.
• Setup file shares on file servers and assigned permissions; Managed user security and distribution groups in Active Directory
• Using JIRA for bug tracking, issue tracking, project management function and project issue for software team.
• Create and maintain workflow.
• Full Active Directory support, maintenance, update and management
• Installed/configuredVMwareto improve server availability, reduce workload for IT staff, and automate server deployment for various business units
• Accountability for providing support VMware virtual machine administration and built, migration through VM Converter and Plate spine (P2V, V2V), VM infrastructure administration through Virtual Center Server 2.5, High availability and Load balance through VMware Host HA clustering, DRS, V-Motion.
• Administered the WSUS and WDS (Windows Deployment services).
• Good knowledge in installing, configuring and Administering Microsoft Windows platform.
• Knowledge of Windows 2000, 2003, 2008 Domain concepts (Active Directory), DNS, and DHCP, Antivirus Management Installation/Upgrade etc.
• Ticket & Problem Handling (ITIL Framework) - Day to Day Incident Management, Problem Management and Change Management analyzing the faults through Root-Cause Analysis (RCA) and suggesting technical solutions for overcoming the same through Service Center.
• Participation in Audit related activities, Handling Project Quality Work, Service level reporting and analysis. Presentation to senior management on achievements/fallbacks.
• Involved in Cloud related activities with Different tools of Cloud computing, OpenStack, CloudStack for support.

Confidential

System Engineer

Responsibilities:

• Created Virtual Machines and Installed VMware Tools.
• Provided physical to virtual migrations for servers utilizing VMware Converter, Vizioncore.
• Deployed Through Templates. Cloned Virtual Machines.
• Managed & Trouble shooted Virtual Network issues.
• Configured and Managed if any issues with HP Proliant (ML/DL) servers
• Managed Inter-VLAN routing, Ether channel, Stacking and SPAN ports configuration on Cisco switches. Configured Netflow and SNMP on ASA, and other Layer 3 devices for monitoring.
• Monitored Network/Server related issues using monitoring tools (Whatsup Gold, Wireshark).
• Documented Disaster Recovery & Data Center activities.
• Ensured adherence to procedures and processes for hardware, software, and applications.
• Worked on VMware clustering like HA and DRS clusters using VC.
• Worked on Cold migration and Vmotion.
• Experience in Integrating Vmware ESX, Sun Solaris 9, HP-UX, Linux, Novell Netware, Windows OS with EMC/Netapp Clariion Environment.
• Worked on resource management framework like creation resource pools, adding the VMs into Resource pools.
• Configured Netbackup Client. Performed operational turnover on all system implementations.
• Performed problem analysis and Root Cause Analysis when failures occurred.
• Interacted with different teams to meet the deadlines and participated in weekly meetings.
• Developed network management processes within the ITIL v3 Framework with the team.
• Patched all Windows servers and workstations with updates through WSUS server with Company standards.
• Configured DNS, DHCP. Creating of users and groups system and Account policies
• Implementing and configuring LAN and Windows servers. User support, System maintenance
• Worked with GPO’s, Domain controllers, users, groups.
• Converted the physical servers to virtual servers using P2V assistant.
• EnabledVMwareHA,VMwareDRS for higher efficiency of the infrastructure.
• Installing, troubleshooting and supporting of desktops, laptops, network devices and computer peripherals
• User support-Monitoring and troubleshooting system performance, server and use related problems. Support users to resolve their day-to-day issues related to OS, Email, and Account issues, Hardware etc.
• Responsible for backup/recovery strategy of all Esxi servers. Planning and implementing fault tolerance and strategies for backup and restoring files on the network
• Customized 2003/2008 servers in terms of Registry, Audit/Account/Security policy, patching, to sustain Company Standard Operating Environment.
• Participated in Project Management in several key projects which included the migration and consolidation of several data centers, migration planning for future system consolidation.
• Worked with HTML and PHP. Assisted in monitoring and maintenance of MS SQL server databases.
• Assisted in Database mirroring as the disaster recovery solution.
• Worked with windows clustering. Monitored the Daily Full Back-up and Transactional log backup jobs.