Systems Operations Supervisor Resume Profile

OBJECTIVE

Obtain a challenging position and use my knowledge and experience to be an asset to the team from the start of my employment..

WORK HISTORY

Systems Administrator

Confidential

Maintain a wired and wireless network for a 15 building campus and 28 buildings remotely. Utilizing two physical and fifteen virtual servers via a core switch and 23 support switches. Also provide remote service via Citrix Xenapp. Hardware and User support of 103 workstations, 32 thin clients, 19 iPads, 67 printers / faxes, and numerous mobile phones and BYOD. All tracked and updated in Track It asset management software along with hard copy Visio and Excel documents. Administration duties for Windows Server 2008r2 and 2003, Active directory, Exchange, Intel IMS, VM Vsphere, Citrix Xenapp 6.5, Avaya Business Element, Microsoft Office, Sharepoint 2010, and Synology NAS. Track and replenish department supplies through multiple vendors.
Systems Administration.
Network Administration.
Data Warehousing.
Computer Technician.
User Support.
Change Management Administration.
Purchasing management.
PBX Administration.
Equipment Tracking and maintenance.

Systems Administrator

Confidential

QA / Systems Operations Supervisor

Inventory management.
Training and support for fellow distribution centers.
Cross Training program development.
Cube scan and thermometer calibration.

Systems Operations Supervisor

Confidential

Managed a team of 6 direct reports. Created a training and development plan for each. Maintained a wired / wireless Cisco Catalyst 6500 series network for 78 Dell / HP workstations, 214 CV60 / E900 thin clients, 42 Gemini Scan guns, and various Printronix / Lexmark printers. Daily processing of serviced Supercenter orders utilizing CICS, UNIX, TSO/ISPF mainframe. Maintained HP Compute and Data servers and archival of daily processing and data via Dell powervault and Autoloaders. Created and maintained equipment tracking program utilizing Asset Tracking. Created a Visio network / workstation / printer map. Equipment troubleshooting and repair. Maintained Avaya PBX and nodes. User support and Admin duties for Microsoft Office, JD Edwards, Citrix, Sharepoint, SQL, and AS400. Change management utilizing Remedy and Sharepoint. Tracked and replenished facility supplies through various vendors.
Systems Administration.
Network Administration.
Data Warehousing.
Computer Technician.
User Support.
Change Management Administration.
Purchasing management.
PBX Administration.
Equipment Tracking and maintenance.

Transportation Supervisor

Confidential

Managed a team of six associates. Created a training and development program for each associate. Manugistics Scheduling Routing DOS to Windows 6.1 User / Trainer expert. Selected to product test and evaluate new routing software for entire Wal-Mart Logistics. Maintained financials and updated said daily/weekly/monthly utilizing Microsoft Office, FACT, and JEWEL. Semi annual completion of Manpower Equipment forecasting. Completed 9 Transportation office startups for new Wal-Mart distribution centers. Selected to train and mentor a new Transportation Operations manager in Mexico City.
Direct report development and support.
Manugistics Scheduling Routing expert User / Trainer.
Aggressive expense control utilizing a vendor backhaul program.
Routing software product testing and evaluation for Wal-Mart Logistics.
Domestic and International Transportation startup trainer.

Transportation Coordinator

Confidential

Routed the daily orders of 156 Supercenters utilizing DCS2000 mainframe. Routed the daily orders of 156 Supercenters utilizing Manugistics Routing Scheduling DOS version 3.0. Maintained the database of our current stores and delivery windows at said locations. Aggressively routed to allow for a vendor pick up to bring back to distribution center after empty, which resulted in over 500,000 savings in transportation cost. Trained other transportation associates on the Manugistics system both on and off site. Processed daily reports using Microsoft Office and Rand McNally Milemaker.
DCS2000 Mainframe routing expert.
Manugistics DOS and Windows expert user.
Commended Trainer for Wal-Mart Logistics.

Warehousing Associate

Confidential

Pulled daily customer orders via Barrett double pallet jack. Replenished the pull slots via Raymond stand up forklift. Loaded daily customer orders on 53' trailers via Barrett single pallet jack. Processed daily receiving purchase orders via DCS2000 mainframe and Printronix line printers. Trained new staff in the above job areas.
Raymond Forklift experience.
Barrett Single / Double Pallet Jack experience.
DCS2000 experience.

SOFTWARE/SYSTEM SKILLS

CICS/TSO/ISPF Used daily to process customer orders and run reports. Unix Used daily to process customer orders and run reports. Track It / Remedy Administrator and user daily for change management and help desk support tickets. SharePoint 2013 / 2010 Administrator and user to review and update current operating procedures and projects with teams. Active Directory Administrator

Exchange - Administrator

Go To Meeting Use for conference with remote team members. HP QC Used to access billing administration. JD Edwards Administrator of Maintenance software suite. Microsoft Office Suite Administrator and use daily, Office 2013 and earlier releases.

Sharepoint 2010 Administrator for team information sites. Visual Basic Excel Use for more efficient reporting. Visio 2013 / 2010 Use for schematics of equipment locations in the facility. DOS Use to create batch files to automate tasks. PBX Business Element Manager Administrator of a BCM 200 and BCM 450. Network Management and Planning Monitor and maintain wired and wireless networks. Plan for growth and current standards. Computer Troubleshooting and Repair Can repair or fully build workstations. Network Troubleshooting and Repair Test and repair cabling and port settings via CLI or GUI. Ghost / Acronis Use to image a new hard drive for installation in workstations. Asset Management Administrator and use daily to track and report all equipment. Data Warehousing Administrator and daily backup of data and compute servers via Synology NAS and EMC. Citrix Xenapp 6.5 Administrator and user to provide essential apps and files to remote users.

VM Vsphere 4.1 Administrator and user to support a 15 virtual server farm. MITC Administrator of time keeping software suite.

ThinkHealth Administrator of Health care software suite.

Abra Administrator of Human Resources software suite.

Sage 100 Administrator of Accounting software suite.

Fleet Maintenance Pro 11 Administrator of Maintenance software suite. WSUS/SMS Use to add software and drivers to new workstations. FTP Use to transfer files from Mainframe to Excel. Manugistics Scheduling Suite Tech Advisor DOS to 6.1 Used daily to service customers. Quality Measurement Equipment Use daily to verify the quality of product to our customers.

LANGUAGE SKILLS

Intermediate level Spanish, spoken and written.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship