SUMMARY:

Over 16 years of information technology experience in all sorts of technologies. Softwares hardwares, servers, backups, management, administration, storage, networking implementations, migrations and ground level work. My core technologies I am very strong on are Citrix, Windows, VMWare and Server Administrations.

TECHNICAL SKILLS:

Windows XP, Vista, Windows 7, Windows 8, Windows 8.1,Windows 10, MAC, Apple, bWindows Server 2003, Windows Server 2008, Windows Server 2008 R2, Server 2012 R2, Server 2016 Softwares Worked with or Trained On:

Active Directory - ADUC, Install, Configure

Microsoft Lync 2010, 2013

Skype For Business 2015, 2016

Microsoft Azure

Microsoft Office 365 Administration

MDT 2010, MDT 2012 (Microsoft Deployment Toolkit)

POWERSHELL Scripting.

Amazon AWS

Microsoft Windows 10

DUO 2FA Two Factor Authentication & Management

Office XP, 2000, 2003, 2007, 2010, 2013, Office 365

Cisco UCS Implementing & Troubleshooting (trained)

Cisco Video Conferencing & Telecomm (Trained)

AppSense (Application Manage, Environment Mgr., Performance Mgr., Desktop Now)

Microsoft Systems Center Configuration Manager 2007 (SCCM)

Microsoft Systems Center ConfigurationManager2012 (SCCM)

VMWARE SPHERE

VMWare VRealize

VMWareHorizon View

VMWare View Agents

VMWareVCenter

VMWareESXi

Turbonomics

Hyper-V2008 r2,Hyper-V 2012MSCVMM, Virtualization

CitrixNetscalerVPX, v10.5, v11, v12

Citrix Presentation Server v4.5

Citrix Provisioning Services v6.1 & v7.6 (PVS), 7.13

Citrix Access Gateway

Citrix App Layering 4.9

CitrixXenAppv5.0, v6.0, v6.5, v7.5, v7.6, v7.7, v7.8, 7.9, 7.11. 7.13

CitrixEdgesight5.4 & 7.6CitrixXenDesktopv5.5, v5.6, v7.5 & v7.6, v7.7, v7.8, 7.9, 7.11. 7.13

Citrix VDI

Citrix Studio v5.6, v7.6, v7.7, v7.8, 7.9, 7.11. 7.13

Citrix Director v5.6, v7.6, v7.7, v7.8, 7.9, 7.11. 7.13

Citrix Storefront v2.0, v2.1, v2.5 & v2.6, 3.0, 3.5, 3.7, 3.9

Citrix Receiver (all versions)

Citrix XenServer v6.2, v6.5, v7.0

Citrix XenMobile MDM v9, v10.0, v10.3

Citrix App-DNA 7.6, 7.11. 7.13

Citrix ShareFile 7.6

Citrix Presentation MetaFrame 4.5

Cerner Millenium - Healthcare

EPIC Hyperspace - Healthcare

Meditech, EClinicalWorks

Microsoft SQL 2008 & 2012

Dragon Medical One, 360, Direct, Recorder

PROFESSIONAL EXPERIENCE:

Confidential

Solutions Architect

Responsibilities:

• Act as Subject Matter Expert for Citrix XenApp, Citrix Netscaler, and all related desktop virtualization and remote access technologies.. installing and configuring applications for optimal performance in XenApp server environments.monitoring the Citrix environment and optimizing system performance.
• Participate in Disaster Recovery planning and testing.
• Optimize XenApp server creation and management to ensure quick recovery and flexibility in disaster scenarios.
• Ensure stability and performance of Citrix Servers.Work closely with virtualization and storage teams to ensure optimal configuration of XenApp virtual servers.detecting and eliminating technical issues in complex systems, utilizing monitoring and other analysis tools to ensure optimal system performance.
• Excellent troubleshooting/problem solving skills.
• Proven analytical and troubleshooting skills.
• Good analytical skills and be able to correlate the issues.
• Excellent problem solving and resolution skills. ability to begin working with minimal coaching.
• Excellent written and oral communication skills coupled with a customer service orientation.
• Maintain technical documentation, reports and records regarding infrastructure solutions.

Confidential

Senior Field Service Engineer

Responsibilities:

• Install, configure and troubleshoot Dragon Medical softwares.
• Help them configure, train their local staff on how to install on local machine as well as virtual environments like Citrix, Vmware, Xenserver and create an image or publish the application in order to work properly for their users.
• Asist them in troubleshooting issue that may come up and help them navigate the NMC console for licenses, users, groups and other features created by Nuance.
• Project management work. Meet deadlines, schedules and implement them.
• Create powershells to test citrix connectivity, performe certain tasks to clean computer caches, perform tasks for running specific programs or launch specific ones at a time.
• Work with multiples teams in the healthcare environments to help implement products and microphones into their virtual environments.

Confidential

Solutions Architect

Responsibilities:

• Work with multiple Citrix environments, particularly with Netscaler and configuring, testing and removing Expressions, policies for Humana, working with vendor teams to be able to access certains areas, applications and data. Performed daily activities as servicedesk tickets, server load balancing, scripts, profile removal, cleanups. Monitor PVS systems and attend many vendor meetings. Monitor tickets, server queues, Repair PC’s, Laptops, Printers, Create VPN tunnels, tested DUO Two Factor Authentication vs Imprivata.
• Worked on VDI support tickets for internal users and managing them via Citrix Director, Citrix Studio, VSphere, Virtual Center, Reports. Reboot and update servers on a weekly basis.
• Help migrate from XenApp 6.5 to 7.6. Administrate XenDesktop & XenAppp farms, applications and profiles
• Help provide solutions for all Microsoft & Citrix related functions within the cloud infrastructure.
• Publish and establish applications within Citrix XenApp

Confidential - Philadelphia, PA

Citrix Infrastructure Engineer

Responsibilities:

• Help maintain 2 citrix farms with over 150 applications and 600 servers.
• Perform maintenance tasks, weekly reboots of servers and VDI environment, Manage XenApp & Xendesktop environments.
• Publish applications, manage users, groups, and apps security.
• Perform weekly reports: Server Monitoring, User Session Usage and Farm Health Status
• Remote VPN Support: Work remotely to assist customers within the US and Internationally outside corporate offices.
• VMware ESX migrations, configurations and troubleshooting.
• Create VMware templates for server deployment.
• Virtual machine managing via Vsphere.

Confidential, Lisle, Illinois

Senior Software Engineer

Responsibilities:

• Install, configure, test and manage XenApp 6.5 citrix systems.
• Led a team of 3 other citrix admins.
• Managed all citrix issues: Connectivity, Published apps not working, Customer not able to log on, contact citrix support and resolve any major issues that arise.
• Configure XenApp 6.5. Test POC environments for XenApp7.5, Storefront 2.5, Edgesight 5.4, XenDesktop 5.6, Web Interface 5.4, Netscaler. Install, migrate, and publish applications via XenApp and SCCM 2012.
• Run powershell commands to verify citrix environment connectivity, make sure servers were up and running, verify users in the environment, sessions, create users or run certain tasks in the network. responsible for building new virtual machines in Hyper-V, migration existing virtual machines from VMWare to Hyper-V, and converting physical servers in to Hyper-V.
• Responsible for making sure that the storage and other physical hardware maintains the latest firmware and patches. Monitor Cisco UCS for Hyper-V.
• Provide reports and make immediate fixes for any issues. Manage 5 farms including POC test labs.
• Evaluated and tested XenMobile Products for Ipad and Chromebooks in the environment.

Confidential

Systems Engineer

Responsibilities:

• Manage their XenApp 6.5 environment.
• Managed their SCCM 2007 environment.
• Create desktops, build packages to deploy via SCCM.
• Manage PVS machines for thin clients deployed to the stores.
• Helped managed and test SCVMM for their hosted desktop vdi machines.
• Troubleshoot daily tickets, meet with teams to configure their environments for citrix access and manage the gateways.
• Build and test applications for upgrades, build and manage servers 2003, 2008.
• Manage group policies and environments and users via Appsense.

Confidential

Enterprise Systems Engineer

Responsibilities:

• Desktop support, repair, install, configure, laptop, mobile support, break fix machines.
• Create reports for server management. Worked, tested and configure systems for Cerner MilleniumAD Management of User, Groups and Policies
• Manage a data center at one of the off sites with over 100 servers and 4000 users.
• Transfered to corporate offices to help manage their citrix environment on Presentation Server 4.5, and help migrate it to XenApp 6.5. Work with Imprivata for two factor authentication and single sign on.
• Troubleshoot issues for users with Citrix receiver, web interfaces, slow performances, patching and monitoring via Edgesight and ControlUp.
• Check routers, connectivity and packet communications.
• Worked with Cerner Millennium and implementing their software s into citrix etc.
• Trained local hospitals staff: How to use citrix,how to log on, how to troubleshoot issues, how to request applications, how to manage their local environment within citrix.
• Run powershell commands to verify citrix environment connectivity, make sure servers were up and running, verify users in the environment, sessions etc.