SUMMARY:

• Over 10 years of work experience on Windows 2003/2000, Citrix Metaframe PS 4.0, Citrix PS 4.5 or XenApp 4.5/5.0/6.0, Citrix XenApp 6.5, Citrix VDI/Xendesktop, VMware ESX 3.x servers technologies
• Experience in Installation, Configuration Maintenance and Troubleshooting of Citrix Presentation Server 6.5/6.0/5.0/4.5/4.0 on Windows 2008, 2003 & 2000. Citrix Load Balancing, Citrix Web Interface, Packaging and Publishing applications through Installation Manager, Citrix Secure Gateway, XenDesktop 7.5 VDI servers technologies on VMware platform, Citrix Provisioning Services, Citrix Edgesight etc.
• Worked extensively on Appsense DesktopNow managing user’s ‘digital personality’ through a central, policycontrolled framework, creating policies and configuring settings to Capture user files and personalization settings in real time.
• Worked on In - place and clean Install server upgrades, configuring replication and load balanced servers, configuring health monitors. performing database updates using the server config portal. worked on Patch installation in the management center and deploying the patches using the package library to multiple endpoints
• Experience in configuration and maintenance of XenDesktop 7.6 VDI environment with Provisioning Services 7.1.
• Worked extensively on deploying vdisks,configuring vdisk for MS volume licensing, access mode, supporting replicated vdisk storage. Exporting and importing vdisks, releasing vDisk Locks, Copying and Pasting vDisk Properties,Adding Existing vDisks to a vDisk Pool or Store, Backing Up a vDisk.
• Hands on working knowlede on Deleting Cache on a Difference Disk, vDisk Properties, Accessing a vDisk Version, Unassigning vDisks from Target Devices, vDisk Versioning Dialog, Updating vDisks, Retiring or Deleting vDisks form the pool.
• Installation and advance configuration of Citrix NetScaler 8,9.2, 9.3 and 10.1.
• Consult with client & technical staff on complex Citrix/Xenapp implementation & Maintenance issues
• Analyze business requirements and recommend technical solutions
• Responsible for Datacenter moving of Production, Development & Staging servers in Citrix/Xenapp environment.
• Citrix Design, Architecture, Pilot Creation, Gap Analysis, Process and Cost Analysis, Project Management.
• Responsible for Citrix server installation, configuration management, security, monitoring and tuning, troubleshooting and related vendor interfacing.
• Responsible for working on Service center trouble tickets created by users from various locations, working closely with business units inside the organization to deploy various in-house and off the shelf applications on Citrix servers. Coordinating with the various applications teams, Wintel team for deployment of new environment.
• Experience in Migrating project of Citrix Environment among different versions of XenApp on Windows 2003/ 2008 migrations through replacement and in-place methods.
• Installation, configuration and maintenance, troubleshooting of Citrix XenServer 5.0 for server virtualization and datacenter automation techniques. Responsible for centralized management, live migration, and conversion tools to create a virtual platform that maximizes guest density and performance.
• Extensive experience in the installation and configuration of Citrix Xen Center 4.1, 5.0 and 5.6 for XenServer and Vsphere ESX virtual infrastructure.
• Public SSL Certificate on a NetScaler Appliance, Load Balancing Web Interface with Netscaler, Specifying Multiple Expressions for Token Based Load Balancing, Global Server Load Balancing and logging facility.
• Extensive experience on AppSense 8.1 and 8.3 in the installation and configuration. Appsense 8.1 and 8.3 - Granular control of User Rights Management, Passive Monitoring, Application Limits and Time Restrictions, Application Limits and Time Restrictions, working on White and Black List & Rules-based Configuration.
• Server Migrations & Upgrade project consisting 1500+ Citrix Servers on Windows bit & 64 bit and Windows 2008.
• Migrated servers from PS 4.0 to Xen App 5 (Replacement VMs & In-place migrations) and XenApp 6 farm (Replacement).
• Installation, Configuration, and Troubleshooting of Windows 2003/2008 Servers.
• Installation, Configuration, Maintenance and Troubleshooting of Citrix Presentation Server 4.5/Xenapp 5 & Xenapp 6.
• Responsible for working on trouble tickets created by users from various locations, working closely with users and coordinating with the various applications teams.
• Merging of multiple configurations on the endpoint, quickly deploy a new, updated or changed configuration to a required group of users or a domain. To control Application usage, Application Rights and Application Network Access by using file names or digital finger. Install and configuring Applications with administrative account, Taking Ownership of Applications Requested by Users, Selectively Disable Trusted Ownership and Configuring reverse DNS lookup entries in AppSense Application Manager.
• Involved in the installation and configuration of Citrix EdgeSight for Load Testing 3.8 and have extensive work experience on Citrix Edgesight 5.3. Worked on the performance and availability management of XenDesktop and XenApp solutions. Configuring monitors for applications, devices, sessions, license usage, and the network in real time, to analyze, resolve, and proactively prevent problems in the infrastructure using the with Edgesight Agents, server console.
• Worked on F5 Cloud Load Balancing and have been involved extensively in configuration and redundancy techniques for Application Delivery Controllers (ADCs) operations, purpose-built load balancing using bi-directional network address, installing and configuring pools, cluster and Farms allowing the infrastructure to distribute inbound traffic across multiple back-end destinations translation (NAT) and other load balancing transactions.
• Having Expertise on Project Management Techniques including rich experience in Risk management, good understanding of appropriate risk management strategies, Scenario planning. Effectively planning the project using the Work breakdown structure methodologies for accomplishing different tasks or activities through greater accountability.
• Effective understanding of Critical Path Analysis Techniques, understanding of interdependent relationships of different activities, effective resource planning and understanding of critical activities completion under float time.
• Extensive experience in Installation & Administration of Windows 2008, 2003, Windows 2000.
• Experience on Windows Server 2003 Administration, maintenance, configuration and troubleshooting. DNS, DHCP, IIS, Routing and remote access, DMZ servers, Active Directory group policies, Veritas and BackupExec Backup Technologies.
• Experience on server building process, patching, Operating System hardening and server OS image deployment, Hand-on experience on HP, Dell and IBM hardware platform Blade servers.
• Technical skills, Professional communication and problem-solving skills, can convey technical concepts to users and colleagues of all levels. Exposure to international business activities, managing diverse teams and global resources.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Citrix solutions Engineer

Responsibilities:

• Responsible for supporting, designing and maintaining the Citrix XenDesktop 7.6 environment.
• Maintaining a userbase of 4500 in a Virtual Desktop infrastructure on Provisioning services 7.1 and windows 2008 R2 PVS XenApp Servers for nearly 270 applications.
• Worked extensively on Xendesktop 7.6, user management, maintaining machine catalogs and delivery groups. Worked extensively on Appsense desktop now managing user’s ‘digital personality’ through a central, policycontrolled framework, creating policies and configuring settings to Capture user files and personalization settings in real time.
• Configuring and installing personalization on-demand to any physical PC, remote desktop session host or virtual desktop, experience in configuring corporate desktops to reduce logon times, improve responsiveness and manage user privileges and application controls, worked on image management and creaitng security policies.
• Worked on Appsense DesktopNow suite in Windows 10, worked extensively on Advance Installation, configuration for multi-instance Personalization servers, worked on environment manager console variants.
• Worked extensively in configuriation and installation of Appsense Environment manager and Appsense Personalization manager, worked on enhanced policy actions to eliminate additional scipts in configuring the desktops and applications.
• Worked on In-place and clean Install server upgrades, configuring replication and load balanced servers, configuring health onitors. performing database updates using the server config portal. worked on Patch installation in the management center and deploying the patches using the package library to multiple endpoints.
• Troubleshooting performance issues with VDI, write cache size, handled VDI capacity upgrade projects for 2500 virtual desktops. Maintaining, assigning and creating new VDIs in the environment.
• Managing and administration of persistent and non-peristent desktops the environment with nearly over 500 con-current sessions of VDIs.
• Creating and analyzing weekly and monthly reports on resource utuilisation and environment stability with Desktop Director, Studio and Provisioning services console.
• Worked extensively on maintaining and configuring the Vdisks infrastructure and deploying vdisks, configuring vdisk for MS volume licensing, access mode, supporting replicated vdisk storage.
• Worked on Exporting and importing vdisks, releasing vDisk Locks, Copying and Pasting vDisk Properties, Adding Existing vDisks to a vDisk Pool or Store, Backing Up a vDisk.
• Hands on working knowledge on Deleting Cache on a Difference Disk, vDisk Properties, Accessing a vDisk Version, Unassigning vDisks from Target Devices, vDisk Versioning Dialog, Updating vDisks, Retiring or Deleting vDisks form the pool.
• Adding Additional Provisioning Servers, Preparing a Master Target Device for Imaging, worked on the Imaging Wizard to Create a New vDisk, assigning vDisks to Target Devices, Configuring the Bootstrap File From the Console.
• Managed and worked extensively on Balancing the Target Device Load on Provisioning Servers, Checking for Provisioning Server vDisk Access Updates, Configuring Provisioning Servers Manually, Disabling Write Cache to Improve Performance When Using Storage Device Drives and providing Provisioning Servers Access to Stores.
• Worked with the different client groups to design a solution for multiple profit centers for a VDI environment.
• Gathering the application requirements from the clients and proposing a solution leveraging the existing infrastructure application delivery via XenApp, AppV, AppSense and delivering the project as per the schedule.
• Worked with multiple infrastructure teams to propose solutions like data center decommissioning, Setting up VDI infrastructure, application migrations, VDI environment expansion and VDI Capacity upgrade projects.
• Worked on a schedule timeline and maintained processes to ensure project management documentation, reports and plans are relevant, accurate and complete.
• Understand the deliverables of internal and external PMO customers and contribute to success through cooperative and collegial processes
• Assisted with Budgeting process, preparation of financial summaries on various project implementations.

Confidential

Senior Systems Engineer

Responsibilities:

• Responsible for supporting, configuring and designing of the complete Citrix XenApp 6.5 environment and Citrix XenDesktop 5
• Responsible for supporting over 3500 users in a virtualized Windows 2008 R2 Server environment on Citrix XenApp 6.5.
• Administration of Citrix XenApp Farms, Configuration of Citrix server policies, Load Management and Printers in the Farm. Responsible for administering and supporting 350 Citrix server environment on Windows Server 2003/2008.
• Worked extensively in AppSense Environment Manager 8.4: Creating Policy actions and making granular application/service based changes working closely with the business. Worked extensively in MS Office applications, outlook setup, and creation and enhances to new outlook profile, exchange server mailboxes, environment and session variables. Creation of configuration files involved in migration and application personalization for office 365/2016.
• Configuring standalone action for setting and configuring enterprise wide functionality changes of delivering and chaching to end points.
• Worked in Appsense Envirnment Manager in allowing multi-user operations against both the ‘live’ user personalization data and backups reducing the operational cost of managing user profiles
• Worked on work flow for common helpdesk tasks for IT to perform single and bulk operations like rollback, archive, delete data, and modify data.
• Configured delegation of admin roles by group to limit the scope of each admin role.
• Worked on Printer and drive maping policies and enabling support for direct IP printers.
• Configured, maintained and supported Citrix Netscaler 10.1 for the application solution for Satellite Healthcare multiple offices and increasing user base infrastructure.
• Worked extensively on the NetScaler Nsconmsg Commands, involved in Updating and replacing the SSL Certificates. Understanding and implementation of Converting the PFX Certificate to PEM Format for using with Citrix Access Gateway.
• Have been working extensively on the Configuration of the Rate Limiting Feature of a NetScaler Appliance to Mitigate a DDoS Attack.
• Troubleshooting Access Gateway Enterprise Edition/NetScaler License Issues
• Configuring High Availability Nodes in Different Subnets. Synchronizing Configuration Files in a High Availability Setup.
• Setting up AAA Virtual Servers and DNS, Configuring AAA Policies and Configuring SSL Offloading.
• Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments. Certify home grown and third party applications to run in windows Terminal server environment.
• Management hardware/software/OS administration for Windows 2003/2008 and 2012 Servers. Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers
• Monitored Citrix server’s health by using Citrix Edge Sight. Performed Citrix Farm and server health checks on regular basis. Provided 24/7 Production support for Citrix environment. Configured WYSE Terminals to provide thin client solution to Business users.
• Performed scripting through VBS, CMD. Implemented Quarterly patches to the servers suggested by Microsoft. Installing Hot Fixes(Rollup Packs and Feature packs) released by Citrix on Citrix Meta frame Presentation Servers through Installation Manager.
• Monitored and Maintained the Citrix Web Interface server. Implemented the Cluster Environment for Citrix Data Store servers. Configuration of Farms, Zones, DC’s, DS, TS License servers, Web Servers. Created VM Session for Test Environment for testing Application before deploying to Production.
• Used Virtual Infrastructure Client for managing VM Machines. Created MSI Packages using Rapid Install Packaging. Worked on Change Management, Incident Management and Request Management Tickets.
• Responsible for both day to day support and project base work in an 83 location WAN environment where wearing multiple hats is a must.
• Design and implement the recommended strategies for provisioning XenApp 6.5 server images using Provisioning Server 6.1 for Data Centers. Design and implement a high-availability, high-performance XenApp 6.5 server farm on VMware ESX hosts.
• Maintained a variety of enterprise server technologies including AD, Group Policy, DNS, DHCP, VMware, EqualLogic SAN, Windows Server 2008R2, RedHat ENT Linux, Exchange 2010, MS SQL 2008R2.
• Administration and support activities included the installation, configuration, administration, support, and troubleshooting of various mission-critical technologies within a LAN/WAN environment.
• Setup and deployed, anti-virus software, spam filters, and web filter.
• Researched, designed and implemented disaster recovery process for all corporate vital systems.
• Provided high-level support and management of Citrix Presentation servers that host global applications for the Satellite Healthcare Group, which includes the Clinical Data Operations and Dialysis systems departments.
• Managed a server upgrade and data center consolidation initiative; scaling down from servers running Citrix MetaFrame on Windows to servers running Citrix Presentation Server on windows.
• Through the use of proven methodologies, tools and best practices ensured the successful implementation of Citrix and Microsoft technologies. Played an integral role in each of the project phases—Analysis, Design, Build/Test and Rollout.
• Administration and configuration of Google Apps directory sync and for Google Apps (called Google Apps Sync for Directory Sync) and Google Apps Directory Sync for Email Security
• Worked extensively on the Microsoft Exchange 2010 and performing Monitor all server logs on Domain Exchange server, creating new and manage all existing Mailboxes and Distribution groups.
• Perform primary administrative tasks for MS Exchange 2007/2010 messaging system.
• Provide proactive technical support and problem resolution using trouble ticketing, email, and verbal communication techniques.
• Provide Microsoft server administration to include monitoring server status, troubleshooting issues with client connectivity, response time, server performance, backup/restore, and disaster recovery planning and testing. Monitor system backup operations.
• Server tuning and network load balance improvement; perform ongoing performance tuning, hardware upgrades, and resource optimization as required, Monitoring alerts and thresholds.
• Strong understanding/experience with MS Exchange backup and restore procedure
• Provide detailed documentation on system design and implementation.
• Worked extensively on EMM Mobile security and configuration of the McAfee EMM Application on multiple mobile platforms like Android and Apple devices.
• Worked with project sponsors, identified deliverables and delivered milestones and checkpoints, managed project scopes, organized and maintained the project plan and tasks, engage in quality control.

Confidential

Citrix Technology Lead and Architect

Responsibilities:

• Extensively Worked on Netscaler 10.1 optimizing delivery of applications over internet and private networks, combining application-level security, optimization, and traffic management.
• Created a complete Vpx Netscaler build and adding the services to load balancing over a cloud based authentication and load balanced service called Akamai in order to save the cost of a Netscaler box for a complete site.
• VI3 Assessment, Design and Implementation
• Virtualization Assessment was done on 1400+ Physical servers using VMware Capacity Planner tool
• VMware Infrastructure Design and Implementation for Production and Test/Development sites for four datacenters in Minneapolis, Cologne, London and Sydney was done.
• Implemented VI3 Infrastructure setup with (55) ESX 3.5 hosts and (4) Virtual Centers 2.5 across all four datacenters on Sun Fire M2 Servers hardware with Netapps NFS storage and Xisgo Switches with 10GB Network connectivity to support 2500+ VMs.
• Performed VI5 Upgrades to ESX 5.5
• Configuration and troubleshooting the virtual server load balancing, creating and adding the services and service groups to the load balancing, configuring the monitors, metric tables.
• Server Migrations & Upgrade project consisting 1500+ Citrix Servers on Windows bit & 64 bit and Windows 2008.
• P2V Migration
• Have done P2V, V2V Migration for almost 400+ servers out of 1400+ servers ranging from CITRIX Servers, Windows 2003, Windows 2008, SQL Server, Exchange Server and Linux Servers.
• Installation, Configuration Troubleshooting of Windows 2003/2008 Servers
• Installation, Configuration, Maintenance and Troubleshooting of Citrix Presentation Server 4.5
• Packaged & Published applications using Citrix Installation Manager
• Monitoring and Reporting Citrix server’s performance using Citrix Resource Management
• Managing user accounts, networking and connectivity for Citrix Metaframe connectivity.
• Migrated servers from PS 4.0 to Xen App 5 (Replacement VMs & In-place migrations) and XenApp 6 farm (Replacement).
• Installation, Configuration, and Troubleshooting of Windows 2003/2008 Servers.
• Installation, Configuration, Maintenance and Troubleshooting of Citrix Presentation Server 4.5/Xenapp 5 & Xenapp 6.
• VMware Infrastructure Health Check Analysis
• Quarterly Health check analysis report/Inventory Report for the complete Accenture VMware Infrastructure from all the four datacenters at Minneapolis, Clogne, London and Sydney using the virtual appliance generated report was done and provided recommendations based on the VMware best practices on the necessary changes to the environment to improve performance and management capabilities.
• VMware Life Cycle Manager Implementation
• Deployed VMware Life Cycle Manager for Automate provisioning of Virtual machines in the VI3 environment.
• Cloud Computing Environment Setup (Project in deployment phase)
• Cloud computing environment setup with Opalis software integration for Automation and orchestration. External events Setup to trigger workflow processes that add reduce or fail-over to cloud resources according to policies and SLAs.
• Responsible for working on trouble tickets created by users from various locations, working closely with users and coordinating with the various applications teams.
• Creating and Configuring the session policies in the application traffic, schedule auditing of syslog and NS log reports from the Netscaler.
• Creating and configuring the content switching of the virtual servers and implementation of policies.
• Creating, configuring and troubleshooting of the global settings of access gateway in Netscaler. Create mappings to TCP applications in the secure network for the Access Gateway Plug-in for Java.
• Monitoring and Reporting Citrix server’s performance using Citrix Resource Management.
• Troubleshoot issues surrounding the configuration of the environment and troubleshoot application 'collision' issues in the shared environment.
• Windows Server 2003 Active Directory environment, administering DRA, networking issues, User accounts, Computer Accounts, connectivity, Windows Server 2003 Active Directory Group Policies configurations & Implemented DMZ Servers.
• Responsible for working on Service center trouble tickets created by users from various locations, working closely with business units inside the organization to deploy various in-house and off the shelf applications on Citrix servers. Coordinating with the various applications teams, Intel team for deployment of new environment.
• Responsible for supporting, configuring and designing of the complete 6.5 environment handling more than 6500 users across the globe.
• Installation, Configuration and Troubleshooting of Citrix XenApp 6.5
• Consolidation of the old XenApp 5 environments and extensively worked on the application compatibility issues with the new infrastructure.
• Configuration and roll out of the Citrix receiver for windows 3.4 Enterprise and MAC workstations across the global users, responsible in handling the complete roll out of the project with all the application owners, IT architecture planning and worked with SCCM architecture team to the complete planning and implementation of the project.
• Responsible in troubleshooting and configuration of enabling the farm wide policy enabling the server to return fully qualified domain names to clients using the Citrix XML Service to respond to the application request of the NATTed hostfile entries in the workstations.
• Installation and configuration of the Citrix Web interface 5.4 as an in place upgrade to the older infrastructure and was responsible for creating a while new customized website build, online plugin compatibility, integration with the radius server based service SWIvel and its load balancing through the Netscaler.
• Configuration and troubleshooting of Citrix Edgsight 5.4, upgrade from Edgesight 5.2, Agent upgrade project with SCCM teams across the devices.
• Fetching the scheduled reports of the devices and presenting to the client. Monitoring applications, devices, sessions, license usage, and the network in real time and allowing the client to quickly analyze, resolve, and proactively prevent problems.

Confidential

Citrix Engineer/Citrix Administrator

Responsibilities:

• Responsible for supporting, configuring and designing of the complete Citrix XenApp 6.0 and 6.5 environment handling 2500+ users based in Australia.
• Installation, Configuration Troubleshooting of Citrix XenApp 6.0 and 6.5
• Installation and advance configuration of Citrix NetScaler 8,9.2, 9.3 and 10.1. configuring Global Server Load Balancing (GSLB) in Active-Passive mode, Configuring an SSL Virtual Server for Secure Hosting of Multiple Sites,
• Enabling Delayed Cleanup of Virtual Server Connections, Rewriting Ports and Protocols for Redirection, Configuring SSL Offloading and Acceleration.
• To enable EdgeSight monitoring on a load balancing or content switching, configure HTTP redirection, Binding Services to the SSL-Based Virtual Server.
• SASP facilitates load balancing decisions by using the WLM.
• Involved in importing MIB files to the SNMP Manager and trap listener. Configuring Audit loggind, syslog and NSLOG policies.
• Installing and Configuring the Client System for Web Server Logging for the Netscaler.
• Worked on Microsoft AppV for creating and providing AppV packages of various production applications over Citrix XenApp 6.5 environment.
• Involved in the migration of XenApp 5.0 to 6.0 and XenApp 6.0 to 6.5 (working directly. planning a POC- Proof Of Concept) for the XenApp environment for Development, Staging and Production.
• Responsible and involved with Citrix systems over the successful UAT of the Xendesktop 4.5 Environment.
• Worked on Desktop Delivery Controller (DDC) Installed as an infrastructure component on servers, the controlling authenticating users, managing the assembly of users’ virtual desktop environments, and brokers connections between users and their virtual desktops.
• Have been working on Virtual Desktop Agent (VDA) for Xen Desktop 4.0 Installed on each virtual desktop ensuring communication with the DDC and enables a direct ICA connection between the virtual desktop and the users endpoint device.
• Worked on Citrix Provisioning Server and have been involved in the installation, configuration of the Provisioning servers and Vdisk Management for XenDesktops.
• Citrix XenCenter - Configure Host-based Access Control for the XAPI Daemon in XenServer, Use Windows to Resize a XenServer Windows VM Virtual Disk, System Status Report in XenCenter, XenCenter View of a XenServer Status Report, Use Replication for Storage Repository Type Dell EqualLogic.
• Working with XenServer Hypervisor conversion tools, integration with Microsoft system center VMM, XenMotion Live Migration, distributed virtual switching, Memory optimization, Provisioning services (Virtual and Physical) and pass thru GPU management.
• Working on SCCM, SCOM, VMware Service desk management, Microsoft SharePoint Services.
• Troubleshoot issues surrounding the configuration of the environment and troubleshoot application 'collision' issues in the shared environment.
• Primarily responsible for the smooth citrix operations for the India based users, involved in the maintenance and troubleshooting of Network latency issues affecting the citrix infrastructure. Provided across enterprise resolution to the infrastructure and worked with Infrastructure Network support Team in installing additional failover WAN link for betterment.

Confidential

Citrix Administrator

Responsibilities:

• Worked on Server Migrations & Upgrade project consisting 300+ Citrix Servers on Windows bit & 64bit and Windows 2008. Migrated servers from PS 4.0 to Xen App 5 (Replacement VMs & In-place migrations) and XENapp 6 farm (Replacement VMs)
• Installation, Configuration Troubleshooting of Windows 2003/2008 Servers
• Installation, Configuration, Maintenance and Troubleshooting of Citrix Presentation Server 4.5/Xenapp 5 & Xenapp 6. Responsible for Citrix server installation, configuration management, security, monitoring and tuning, troubleshooting and related vendor interfacing.
• Worked on Discrete filesystem and Active directory services and involved in troubleshooting and maintenance of the complete active directory architecture for multiple projects and their staging on Citrix Xen App 5.0 environment.
• Involved with the implementation and administration of Citrix Edgesight.
• Installation, configuration, maintenance and troubleshooting of printers and print drivers
• Responsible for working on trouble tickets created by users from various locations, working closely with business units inside the organization to deploy various in-house and off the shelf applications on Citrix servers. Coordinating with the various applications teams, Intel team for deployment of new environment
• Participation in completing customer change requests and problem ticket resolution outside of normal business hours.
• Monitoring and Reporting Citrix server’s performance using Citrix Resource Management
• Troubleshoot issues surrounding the configuration of the environment and troubleshoot application 'collision' issues in the shared environment.
• Windows Server 2003 Active Directory environment, administering DRA, networking issues, User accounts, Computer Accounts, connectivity, Windows Server 2003 Active Directory Group Policies configurations & Implemented DMZ Servers.
• Responsible for working on Service center trouble tickets created by users from various locations, working closely with business units inside the organization to deploy various in-house and off the shelf applications on Citrix servers. Coordinating with the various applications teams, Wintel team for deployment of new environment.
• Coordinating with testers & users for issues, updates, service delivery and communicating with various levels of management hierarchy.
• Project Management for installation and configuration of new environments of Citrix servers, applications, updated Hotfixes on Citrix environment, worked on VB scripting on environment, existing network upgrades, and other software related projects.
• Installation and Configuration of Citrix Resource Manager for Monitoring and Reporting. Plan the hardware seizing of their new Citrix MetaFrame Servers.
• Packaged & Published applications using Citrix Installation Manager. Created and implemented application packaging of all Installation Management packages for production deployment
• Managing Backups & Storage devices for Remote datacenter, Expertise on Veritas & BackupExec Backup solution to provide 24*7 uptime of Critical Server’s backups for the client on daily basis. Administering Windows Server 2003 Active Directory environment, networking issues, User accounts, Computer Accounts, connectivity, TCP/IP connectivity, configuration of DHCP, DNS, WINS.
• Redesigned and rebuilt Citrix test lab on VMWARE sessions.
• Compose Standard Operations Procedures manuals and conduct daily task meetings prior to each implemented environment’s Go-Live to production status or existing production environment.
• Coordinating with team members and clients in UK/USA for issues, updates, service delivery and communicating with various levels of management hierarchy. Various applications teams for deployment of new applications or versions applications upgrades of Citrix based applications.
• Design, Implement & Manage Network, Microsoft Security, S/w & OS Licenses and Backup Solution for Enterprise .H/w Up-grade & Integration. Administering Enterprise Active Directory, Global Catalog, DNS, DHCP, Group Policies, FSMO Roles, Seize, Transfers etc.
• Administration, configuration and support of Active Dir, on Win 2k, Win2k3 Enterprise. Edition.
• Responsible for server maintenance and patching.
• Worked on Server health monitoring and implementing and working on various monitoring tools like HP SIM(System Insight Manager), HP SCOM, HP NNM (Network Node Manager), IBM Tivoli Netcool. Also worked on Unix tools like Autosys (Unix Job Scheduling tool), SSL Putty etc.
• Worked as Shift Duty Supervisor and represented the track performance before the Clients in daily meetings.

Environment: Windows 2003 Standard/Enterprise 32 bit and 64 bit, Windows 2008 Servers,, Citrix Xenapp 5.0, Citrix PS 4.5 or XenApp 4.5, Citrix Metaframe XPe, MPS4.0, Citrix Web interface 4.5/4.6/5.3, Vmware VSphere 4.

Confidential

System Administrator-Citrix & Windows

Responsibilities:

• Worked on a Server Consolidation and migration project consisting 400+ Citrix Servers on Windows 2008 R2 (64 bit) Windows bit & 64bit includes Citrix ICA 4000 concurrent users approx. Created a new server 4.5 Farm and migrated servers from old XPe & MPS4.0 farm. Worked and administered Citrix Xenapp 6.0 farm and new implementation of 32 bit application on Windows 2008 R2 64bit.
• Installation, Configuration Troubleshooting of Windows 2008/2003/2000 Editions.
• Involved into Load Balancing, Virtual servers, Virtual IPs, VLAN, F5, Services for protocols connectivity, Authentication LDAP, HA, Active/Passive Netscaler, Access Gateway, Monitoring various components through Netscaler. Involved into updating SSL Certificates for Netscaler through PFX, Restore Missing logos on Web interface, Changing CAG Domain controller Authentication Servers.
• Involved into planning, architecture & Deployment Citrix Xenapp 6.0 environment on Windows 2008 Servers.
• Administrated VMWARE Servers Farm comprising of VMWARE ESX 4.1 Servers consisting various Windows servers 2003 & Window 2008.
• Involved in the process of creating the snapshots or recording of the application installation through Citrix Installation Manager Packager and later add these .wfs packages as well as .msi/msp packages into CPS Management console’s Installation Manager for the purpose of deployment the same applications to number of servers, also works on the VB Scripting for the applications and other scripting need related to the network and servers.
• Involved with the implementation and administration of Citrix Edgesight 4.5 & Managing Netscaler 9 & AGEE, Configuring * managing Citrix Web interface 4.5/4.6/5.3 and migrating Citrix Web Interface from 4.6 to 5.3. Involved into Citrix AMC, IIS for Citrix websites, Citrix Web Interfaces & Citrix License servers upgrades.
• Troubleshoot issues surrounding the configuration of the environment and troubleshoot application 'collision' issues in the shared environment.
• Responsible for working on Service center trouble tickets created by users from various locations, working closely with business units inside the organization to deploy various in-house and off the shelf applications on Citrix servers. Coordinating with the various applications teams, Intel team for deployment of new environment

Environment: Window 2008 R2 Servers, Windows 2003 Standard/Enterprise 32 bit and 64 bit, Citrix Xenapp 5.0, Citrix PS 4.5 or XenApp 4.5, Citrix Metaframe XPe, MPS4.0, Citrix Web interface 4.5/4.6/5.3, VB Scripting, IIS, Citrix Netscaler 9 & Edge sight 4.5, Vmware ESX 3.5 & Vmware VSphere 4. Up-gradation and Migrations on Citrix various platforms.