Network Manager (voip) Resume
3.00/5 (Submit Your Rating)
New York, NY
SUMMARY:
- To find employment with a company where my skills and experience will be an asset to the business while furthering my knowledge and abilities in the process.
- Thoroughly trained and/or experienced in the following:
- Extensive training in Cisco IOS and CatOS and all aspects of data networks (TCP/IP, OSPF, RIP, VOIP, SNMP, MPLS, ATM, ISDN, etc)
- Extensive training in Lucent 5ESS and CDMA Autoplex systems
- Tellabs 5500 and 532 DACS as well as SONET and TDM facilities
- Unix system administration on Lucent OMP and 3B21 platforms
- Linux, Windows 2000/95/XP/7, DOS, MAC
- HTML web design, C programming
- Excellent project and time management skills enabling me to complete projects on aggressive schedules
- Excellent communication and interpersonal skills allowing me to function well as part of a team or independently
- Experienced husband and father of 2
EXPERIENCE:
Confidential, New York, NY
Network Manager (VOIP)
Responsibilities:
- Cisco 3662, 2600, MC3810 VOIP gateways using SIP and H323 protocols
- ASTERISK based billing system for VOIP based residential phone service
- Trixbox IP PBX for 20 employees in 3 different countries
- Network Manager (IT) responsible for deployment and administration of the following systems:
- NMS running PRTG using SNMP to monitor all network equipment
- CRM (Customer Resource Manager) system for tracking sales leads and trouble tickets
- IP PBX system with advanced programmable features
- Adobe Cold Fusion based billing system on Win2003 server platform
- RADIUS based billing server utilizing MS - SQL DB and JAVA front end
- Responsible for managing the following employees comprising the Sales, HR and Customer Service teams:
- 2 inside sales persons responsible for Telemarketing campaigns
- 2 outside Salespersons responsible for field sales in the NY/NJ/CT areas
- 2 HR / Accounting employees responsible for compliance with all tax and employment laws as well as payroll, AP and AR
- 5 Customer Service Reps responsible for dealing with all customer issues
Confidential, West Nyack, NY
Sr. Data Engineer (Data)
Responsibilities:
- Lead a team of 5 engineers responsible for the engineering and partial monitoring of 4 different New York Metro data networks. All networks spanned 5 MTSOs (Mobile Telephone Switching Office) located throughout the five boroughs.
- 5 MTSOs (Mobile Telephone Switching Office) interconnected via OC-48 SONET ring driven by Fujitsu Muxes and Tellabs 5500 DACS
- ATM backbone - OC-48 interconnected ATM network comprising the NYM backbone
- Cisco CRS-1 ATM switches interconnected via redundant OC-3s back to the OC-48 ring
- CRS-1 OC-3 connections to Lucent 5ESS SMs for CDMA SHO traffic
- WDN Network - 1xEV / EVDO network serving over 1,000,000 New York Metro subscribers.
- OC-3 connections to ATM backbone driven by Cisco CRS-1 switches
- DS3/DS1 links to mobile cell sites using ML-PPP
- Cisco Catalyst 6500s providing Ethernet connectivity to Lucent 5ESS packet handlers
- IT & EDN Networks - 2 independent networks using DS3 links to the ATM backbone
- Redundant Cisco 3662 routers (2 per network) configured with HSRP (Hot Standby Router Protocol)
- Redundant Cisco Catalyst 5500s providing LAN connectivity to servers and workstations
- Lead the NYM Data Team consisting of four additional engineers aside from myself.
- Acted as POC for Operations Teams requiring Data Team support
- Received extensive training in courses by Cisco, Lucent and others
- Engineered and monitored the NYM CDPD network prior to decommissioning.
Confidential, Mahwah, NJ
Network Design Engineer (Voice)
Responsibilities:
- Worked with a team of 4 engineers responsible for the Engineering of the following NY MTA components:
- Lucent Autoplex 1000 systems consisting of 5ESS and ECP
- Tellabs 5500 & 532 DACSs
- NY SS7 Network- DS1 connections from each MTSO (STP) to its respective SCP
- Voicemail systems
- Responsible for the Autopace traffic monitoring system (Traffic Engineer)
- Sole engineer involved with Lucent in the deployment of the Autopace system.
- Provided trending and forecasting for voice trunk 5ESS hardware and trunk groups.
- Provided trending and forecasting for Cell Site backhaul and switch support resources.
- Cell Site Engineer- Originally hired as a Cell site Engineer before being promoted to Network Design one year later.
- Accepted and tested T1/T3 circuits from various Telco’s.
- Integrated Lucent cell sites with the 5ESS switch