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Network Manager (voip) Resume

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New York, NY

SUMMARY:

  • To find employment with a company where my skills and experience will be an asset to the business while furthering my knowledge and abilities in the process.
  • Thoroughly trained and/or experienced in the following:
  • Extensive training in Cisco IOS and CatOS and all aspects of data networks (TCP/IP, OSPF, RIP, VOIP, SNMP, MPLS, ATM, ISDN, etc)
  • Extensive training in Lucent 5ESS and CDMA Autoplex systems
  • Tellabs 5500 and 532 DACS as well as SONET and TDM facilities
  • Unix system administration on Lucent OMP and 3B21 platforms
  • Linux, Windows 2000/95/XP/7, DOS, MAC
  • HTML web design, C programming
  • Excellent project and time management skills enabling me to complete projects on aggressive schedules
  • Excellent communication and interpersonal skills allowing me to function well as part of a team or independently
  • Experienced husband and father of 2

EXPERIENCE:

Confidential, New York, NY

Network Manager (VOIP)

Responsibilities:

  • Cisco 3662, 2600, MC3810 VOIP gateways using SIP and H323 protocols
  • ASTERISK based billing system for VOIP based residential phone service
  • Trixbox IP PBX for 20 employees in 3 different countries
  • Network Manager (IT) responsible for deployment and administration of the following systems:
  • NMS running PRTG using SNMP to monitor all network equipment
  • CRM (Customer Resource Manager) system for tracking sales leads and trouble tickets
  • IP PBX system with advanced programmable features
  • Adobe Cold Fusion based billing system on Win2003 server platform
  • RADIUS based billing server utilizing MS - SQL DB and JAVA front end
  • Responsible for managing the following employees comprising the Sales, HR and Customer Service teams:
  • 2 inside sales persons responsible for Telemarketing campaigns
  • 2 outside Salespersons responsible for field sales in the NY/NJ/CT areas
  • 2 HR / Accounting employees responsible for compliance with all tax and employment laws as well as payroll, AP and AR
  • 5 Customer Service Reps responsible for dealing with all customer issues

Confidential, West Nyack, NY

Sr. Data Engineer (Data)

Responsibilities:

  • Lead a team of 5 engineers responsible for the engineering and partial monitoring of 4 different New York Metro data networks. All networks spanned 5 MTSOs (Mobile Telephone Switching Office) located throughout the five boroughs.
  • 5 MTSOs (Mobile Telephone Switching Office) interconnected via OC-48 SONET ring driven by Fujitsu Muxes and Tellabs 5500 DACS
  • ATM backbone - OC-48 interconnected ATM network comprising the NYM backbone
  • Cisco CRS-1 ATM switches interconnected via redundant OC-3s back to the OC-48 ring
  • CRS-1 OC-3 connections to Lucent 5ESS SMs for CDMA SHO traffic
  • WDN Network - 1xEV / EVDO network serving over 1,000,000 New York Metro subscribers.
  • OC-3 connections to ATM backbone driven by Cisco CRS-1 switches
  • DS3/DS1 links to mobile cell sites using ML-PPP
  • Cisco Catalyst 6500s providing Ethernet connectivity to Lucent 5ESS packet handlers
  • IT & EDN Networks - 2 independent networks using DS3 links to the ATM backbone
  • Redundant Cisco 3662 routers (2 per network) configured with HSRP (Hot Standby Router Protocol)
  • Redundant Cisco Catalyst 5500s providing LAN connectivity to servers and workstations
  • Lead the NYM Data Team consisting of four additional engineers aside from myself.
  • Acted as POC for Operations Teams requiring Data Team support
  • Received extensive training in courses by Cisco, Lucent and others
  • Engineered and monitored the NYM CDPD network prior to decommissioning.

Confidential, Mahwah, NJ

Network Design Engineer (Voice)

Responsibilities:

  • Worked with a team of 4 engineers responsible for the Engineering of the following NY MTA components:
  • Lucent Autoplex 1000 systems consisting of 5ESS and ECP
  • Tellabs 5500 & 532 DACSs
  • NY SS7 Network- DS1 connections from each MTSO (STP) to its respective SCP
  • Voicemail systems
  • Responsible for the Autopace traffic monitoring system (Traffic Engineer)
  • Sole engineer involved with Lucent in the deployment of the Autopace system.
  • Provided trending and forecasting for voice trunk 5ESS hardware and trunk groups.
  • Provided trending and forecasting for Cell Site backhaul and switch support resources.
  • Cell Site Engineer- Originally hired as a Cell site Engineer before being promoted to Network Design one year later.
  • Accepted and tested T1/T3 circuits from various Telco’s.
  • Integrated Lucent cell sites with the 5ESS switch

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