PROFESSIONAL SUMMARY:

• To secure a Site Reliability Engineer position where I can utilize my 15 years of site reliability engineering, systems engineering, business analysis and programming experience to monitor and maintain the NOC with 99.99999…. uptime.
• Background includes work with: System Engineering, Site Reliability Engineering, Cloud Applications, LINUX, Windows, VMWare, OO Design and Programming, Zymon
• Thousand Eyes, Java, C#, .Net, Eclipse IDE, Visual Studio IDE, Bash/ C, Python, VB Script, Rest/ Soap, UML Modeling, Web Services, Visual Paradigm, MS Visio, and Version One UML modeling tools.

TECHNICAL SKILLS:

Portals: Oracle 9ias, Share Point 2010, Sun One, Joomla 1.0.

Operating Systems: Windows 8/7/2003/AD/XP, Unix AIX, Solaris, Linux CentOS, Ubuntu.

Networking: TCP/IP, UDP, LDAP, SSL, DNS, HTTP/HTTPS, SMTP, IIS, DHCP, NAT, Cisco IOS, VPN, SonicWall, NAC.

Hardware: RS - 6000, IBM eSeries, ProLiant, Blade Server, Cisco 2500 Routers & Switches, Cisco PIX & Gauntlet firewall.

Database Systems: SQL Server 2000/2005, SQL Server Analysis Services (SSAS), Oracle 10g, MySql, Telelogic Doors 7.0, Toad.

Programming: C/C++, Java, C#, VB.Net, SQL/PL, T-SQL, PHP, XML, HTML, JSP, CGI.

Web Server: Tomcat, Apache, IIS, iPlanet.

Web Services: J2EE, REST, SOAP, JSON.

Web Browsers: FireFox, Chrome, Explorer, Safari, Netscape.

Applications: Veritas NetBackup, Visio, Visual Paradigm, Version One, MS Office, MS Project 2003, WebEx, Lotus Notes.

IDE: Eclipse, Visual Studio 2010/2012/2013.

Tools: Dell Drac iV, Microsoft Management Console, OpenSSH, Putty, DameWare, Remote Desktop Services, Sys Internals, PcAnywhere, SolarWinds, Riverbed, SIP.exe, HP Service Manager 7 and 9, IBM IT Service Management tool.

Methodology: ITIL, Agile- Scrum, Object Oriented Programming, Extreme Programming, Traditional.

Virtual Machine: VMWare ESX, Parallels Virtual Desktop for Mac OS.

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Programmer Analyst

Responsibilities:

• Wrote python scripts related to gps mapping
• Solve problems associated with converting code to .gps format and json messaging
• Work with TCP sockets, wifi, rf, gps technology

Confidential

Business Analyst

Responsibilities:

• Perform process management
• Process claims on EDI Exchange
• Solve problems associated with medical claims, edi exchange, Covered California, 3rd Party Medical Providers

Confidential, San Diego, CA

Systems Analyst

Responsibilities:

• Provide reporting services for San Diego Fire Rescue
• Create adhoc reports for staff and management
• Work with SQL SSRS

Confidential, San Diego, CA

Site Reliability Engineer

Responsibilities:

• Monitor NOC operations high availability infrastructure and applications. Design, develop, test and deploy automation of: Monitoring, Site Reliability Engineering toolsets and conference bridge software
• Collaborate with Software Development, DevOps, Customer Support, System Engineering, Database Administration, Network Engineering, Monitoring Engineering, Provisioning and Cloud Development teams
• Troubleshoot problems related to datacenter service catalog and workflows
• Investigate, troubleshoot and analyze root cause of problems associated with: instance down; application nodes down; Java virtual machine low memory errors; schedulers jobs processing, instance node unavailable, replication behind, slave lag, Oracle and MySQL database, cloning, problems with configuration management database, datacenter automation, AHA transfers and failovers, LDAP failures, VPN failures, Snow and SNVault backups
• Work with the following toolsets: Datacenter, HI Administration, Xymon Monitoring, Splunk, Thousand Eyes, F5 BigIP Load Balancer, Stats, BigData Toolset, SN Vault, NotifyNow and SRE internal scripting toolsets- SRE SDK Toolset written in Python, Bash TIM Tool, Fabric Toolset written Python, JMP Program, HOP and HOP2
• Administrate Service-Now datacenter and CI configuration management database, ticket management system, and service catalog; Familiar with Puppet Configuration Management; Performed bi-weekly patch management for Federal systems

Confidential, San Diego, CA

Programmer Analyst

Responsibilities:

• Provisioned F5 virtual servers for internal Intuit API teams Configured F5 load balancing of infrastructure according to specification Facilitated delivery of front-end infrastructure with Lean Hosting teams.
• Validated front end VM machine configurations using Java toolset.
• Work with AWS, F5 GTM/ LTM, Java, Windows

Confidential

Business Analyst

Responsibilities:

• Performed application to server/database/schema using sql scripts and performed configuration management of production environment using SharePoint for documentation and SubVersion for code
• Created and published detailed layered mapping documentation of: server, application, database and schema by environment for purpose of application startup/ shutdown on-call procedure
• Conducted vendor patch management of: Edifecs, SOA, Informatica, Business Objects, Oracle Middleware and Oracle Fusion database

Confidential

System Engineer

Responsibilities:

• Perform incident, problem, and change management for the Amgen service catalog using IBM Service Manager and Lotus Notes/ Domino version 8.5
• Completed FDA Regulatory and IBM's Integrated Service Management tool (ISM)

Confidential, San Diego, CA

System Engineer

Responsibilities:

• Analyzed and consulted on the Service Orient Architecture and Interoperability sections of the NGEN service catalog using the following requirements documentation: Netwarcom, DoDAF, Test and Evaluation Master Plan, and Haipe
• Analyzed and provided recommendations on the and Accreditation and the Operations Test and Evaluation portions of the NGEN Service Catalog
• Consulted and provided the PMO research and findings attending the Interop interoperability tradeshow: network access control (NAC) for securing the edges of the network; F5 solution for migrating Share Point portal metadata; Schema Logic for building construct; VMWare Infrastructure and File Access Networking solutions

Confidential

Unix System Engineer

Responsibilities:

• Wrote C scripts for COSD applications and worked with Unix servers running Sun Solaris 8/ 9, HP-UX 11
• Migrated applications on Oracle 9ias Portal database and installed/configured Tomcat/Apache on Solaris 8
• Solved problems with Kiva application network latency using Riverbed WAN optimizer and Citrix Farm
• Installed, configured migrated users: SQL Server 2005, SSAS, Share Point Portal 2003
• Performed UAT testing for Kiva, Sharpe Budgeter, ESRI ArcGIS and MRF Geosystems Spatial Data Engine
• Decommission complex Internet and Intranet applications on multiple platforms

Confidential, San Diego, CA

Senior System Engineer

Responsibilities:

• Administrated Windows 2003/XP/AD, Linux 2.6, ADT Security, SharePoint 2003, NetBackup, and Citrix MetaFrame Presentation Server and wrote Visual Basic 6.0 script for nightly backups at Next Level collocation
• Supported employee active directory and ADT Security account creation and deletion
• Setup group policy to block or allow SharePoint 2003 services
• Performed Asset Management, Security Management, and Infrastructure Management of software and hardware using MS Project 2003, Word and Excel.

Confidential, San Diego, CA

Programmer Analyst

Responsibilities:

• Coded Voxeo applications using Callxml and Voicexml

Confidential, San Diego, CA

Quality Assurance Engineer

Responsibilities:

• Tested drug dispenser libraries in accordance with FDA regulations and requirements using Tele-logic Doors 7.0 db.
• Verified and validated medical devices using the defect tracking tool Tracker for software bugs.
• Tested heart rate variability medical devices and completed Software Validation and 21 CFR Part 11 .

Confidential, San Diego, CA

Systems Engineer

Responsibilities:

• Installed and encrypted Unix AIX servers and implemented system pre-post conversions accounting for $900,000 in net revenue
• Configured iPlanet web server, Verisign digital s, A-record, Apache
• Achieved 7 performance s
• Debugged problems with Apache web server configurations, Java Servlets, and I-Planet configuration saving management 35% downtime
• Solved problems associated with route tables, device configuration, firewall rules, data mapping, scripts, HTML, web browsers, hardware and software
• Loaded, configured and support $100,000 IBM RS-6000, eSeries Tested and debugged custom web applications projects involving IBM PL1 code
• Installed, configured and tested InterVoice-Brite audio response units running Windows 2000, supporting 1000 users Tested migration from Syrtz to PeopleSoft content management system.