Operations Associate Resume

PROFESSIONAL EXPERIENCE

Operations Associate

Confidential

Responsibilities:

Pull, double check, box, and stage orders for delivery. Prepare common carry shipments. Print shipping labels and prepare bill of ladings.
Participate in preparing and taking inventory. Unloading and receiving of incoming merchandise.
Putting merchandise into stock and staging special order items for customer delivery and pick up.

Inside Sales\Lead Warehouse Associate

Confidential

Responsibilities:

Pull, stage, and deliver items to contractors and customers. Assist customers at the sales counter, using computer to look up item codes, and complete sales transactions.
Take phone orders for sales. Email, scan, and fax vendors to complete sales orders using Microsoft Outlook. Receive PO’s and company transfers and enter into system to update on - hand quantity.
Unload freight from vendors and stock incoming freight. Forklift certified. Complete physical inventory, preparing and counting.

Various Positions

Confidential

Responsibilities:

Paladin Custom Works-Receiving Clerk--Attention to detail. Load orders to be shipped to various customers. Unloading and verifying orders received.
Noting and returning damaged merchandise. -Farmer’s Electric-Receiving Clerk--Pulling stock orders to be shipped to various customers.
Attention to detail when pulling customer orders. Update system with correct amounts of inventory in order for more items to be ordered to meet demands.

Department manager

Confidential

Responsibilities:

Department Manager Receiving/Delivery--Overseeing Receiving Team to obtain an efficient flow of inbound freight throughout the day.
Ensure that all receiving reports are processed in a timely and correct manner. Knowledge of hazmat materials and how to properly dispose of items.
Knowledge of procedures, discrepancies, concealed and carrier damages, and correcting report errors. Work with RTM clerk to ensure that the correct procedures are in place to obtain credit from vendors on damaged and defective products
Overseeing Delivery Team to ensure customer satisfaction through efficient delivery services on their purchases from the store. Handle any complaint issues in a timely and polite fashion.
Schedule and route deliveries for the day. Assign deliveries to the correct vehicle. Ensure that all vehicles are running properly and are up to date on all maintenance per SAM requirements
Make sure that the store has appropriate CDL and non-CDL associates and follow DOT regulatory requirements. Knowledge of correct MR (Merchandise Return) process when items come back from delivery with issues. Oversee all training on forklift and order picker lifts.
Department Manager Appliances, Cabinets, Seasonal, Paint, Windows/Walls, Plumbing/Electrical
Oversee Sales Associates to ensure exceptional customer service on sales for all departments listed. Knowledge of products to ensure exceptional customer service to our customers.
Schedule associates accordingly for traffic flow during busier weekday and weekend hours. Knowledge of installation process for departments, when applicable.

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