EXECUTIVE SUMMARY

• Skilled Systems Engineer with 20+ years of diversified and versatile experience in complex on - premises/off-premises physical and virtualized solutions.
• Utilize best practices and process improvement to deliver highly optimized IT infrastructure, to build new products and optimize existing products and processes.
• Develop and improve processes that drive growth and efficiency.

CORE QUALIFICATIONS

• Cloud Computing
• Plan/Design/Build Private Clouds
• Build/manage VMware vCenter, HyperV
• Windows Build/Administration
• Advanced Hardware/System Configuration
• Define User Requirements
• Process Improvement
• Solution Testing / Documentation
• Technical Project Management
• SQL Server Implementation
• SQL Failover Clusters
• Cross Functional Team Leadership
• Training and Development

TECHNICAL SKILLS

• Windows Server 2016
• 2012 R2
• 2008 R2
• ESXi 5.x
• 6.x
• vCenter 5.x
• 6.x
• VCHA
• SRM 6.x vSphere and Array Based replication
• Cisco UCS 5.0
• Nutanix
• AWS
• Active Directory
• DNS
• NTP
• SMTP
• Group Policies
• SQL Server 2012 (MSSQL)
• SQL Server 2014
• SQL Server 2016
• Failover Clusters
• VMware vCloud Director 5.x
• VMware vCloud Director 6.0
• Dell servers
• Dell OME
• PowerShell
• SAS
• RHEL 7.x
• SANs
• RAID
• iSCSI
• Fibre Channel
• vLANs
• pvLANs
• subnetting
• routing

PROFESSIONAL EXPERIENCE

Systems Implementation Engineer

Confidential

Responsibilities:

• Lead Systems Engineer on project to migrate production and disaster recovery infrastructure environments for $2 billion technology leader, from four data centers to two new data centers.
• Implemented intricate and highly customized IT solutions involving new hardware and virtualization platform deployments, building up to approximately 200 new VMS and migration of 175 VMs with 600 TB of data per project.
• Streamlined customer deployments as implementation team technical resource.
• Identified client needs, coordinating with sales, project management, and client teams, exceeding business goals.
• Deployed solutions leveraging Active Directory, DNS, NTP, and Group Policies.
• Ensured that best practices are implemented to ensure that disaster recovery and high availability system design are consistently deployed.
• Utilized both vSphere and Array Based Replication to configure SRM for disaster recovery, in multiple customer environments.
• Provisioned highly complex SQL Server Failover Clusters on up to 9 physical nodes and 20 instances across those nodes.
• Reduced time to market, utilizing automation through VMware vCloud Director, Dell OME, and scripting with PowerShell by up to 50%.
• Administered OS hardening in compliance with PCI, DSS, and DISA STIG standards.

Technical Account Manager

Confidential

Responsibilities:

• Interfaced and integrated with customer teams to learn the organization, determine needs, and deliver the best solution and infrastructure, applying new cutting-edge technology and adapting it to benefit the customer.
• Ensured that internal team was current daily on the status of implementations.
• Documented planned and emergency change requests to the Change Advisory Board.
• Conducted weekly meetings and coordinated customer training on policies, procedures, and available tools.
• Facilitated project completion by managing, tracking, documenting, and reporting.
• Subject matter expert for migrating pre-existing customer solution into Carpathia data centers.

Technical / Client Account Manager

Confidential

Responsibilities:

• Delivered top-tier customer focused support for client web hosting and security initiatives.
• Obtained $700,000 in monthly revenue from managed accounts.
• Managed customer relationships from pre-sales through post-implementation, identifying opportunities for upgrade and expansion and addressed customer escalated issues.
• Coordinated routine audits by assembling relevant teams to provide technical support.
• Worked with legal and compliance to obtain data certifications (ISO 27001, 27002, SSAE 16, SAS 70, and SOC 1-3.

Technical Project Manager / Systems Technical Manager

Confidential

Responsibilities:

• Trained staff on installation, programming, and troubleshooting for Software House ACS and American Dynamics CCTV, ensuring timely delivery based on customer GAO requirements.
• Complied with DHS security technology implementation guides in administering IT systems.
• Conducted certification and accreditation (C&A) testing based on Federal Information Security Management Act (FISMA) standards.
• Designed and delivered CCTV network configuration with Cisco switches and routers using fiber and Ethernet for the Bureau of Engraving and Printing.
• Obtained Certification and Accreditation of the 220 Aventura Digital Video Recorders management and domain controller services.
• Managed wiring installation, termination, testing, and documenting camera video signal characteristics.

Integration Specialist / Physical Security System Administrator

Confidential

Responsibilities:

• Configured P2000 ACS and Pelco CCTV systems, configuring system setup, equipment identification, setup, alarm definition, and configuration for the FAA.
• Used MS SQL to define and implement alarm graphics maps and populate cardholder database.
• Provided post-administration training and troubleshooting.
• Managed and updated maintenance database to show status of maintenance actions and supported field maintenance technicians by troubleshooting and using MDI administrator and operator interface software to verify corrective actions.

Project Manager

Confidential

Responsibilities:

• Developed and oversaw Confidential owned and operated software products featuring content syndication and personalization.
• Determined and documented product functional requirements, identified new technology to apply, documented and refined operational caveats, and documented issues to the Change Manager.
• Conducted weekly meetings with customer internal teams to address issues and disseminate technical information.
• Planned migrations and complex changes while maintaining a secure environment.