SUMMARY:

• Over 17 years in IT operations and Kronos applications development, including 12 years in computer technical support and 10 years in customer service
• 9 years in healthcare IS field, 8 years in PACS Administrative skills and accounts payable. Detail oriented excellent interpersonal, communication and organizational skills.
• I would love to have a position that will use my skills to reach future goals that would benefit myself as well as the company.
• I have a willingness to learn new methods and new tools, and I can easily and quickly meets all the expectation of the position and consistently makes contributions well beyond the demands of the job.

PROFESSIONAL EXPERIENCE:

Confidential

Kronos Administrator

Responsibilities:

• Configuring the Kronos WFC application for payroll Configuring Accrual Interface and balance issues, Configuring and monitors Kronos 4500 and InTouch clocks for Kronos app v.8.0.3 Installing server updates, Modifying SQL queries and interfaces for reporting purposes
• Creates detailed functional and technical design documents, test plans and implementation documents
• Provides 24x7 on - call support of production systems on a rotation basis
• Creates and supports custom reports and audit inquiries from the business.
• Collaborates in a team environment and independently with vendors, business partners andtechnology teams on projects, support activities, application development and standardization

Confidential

Kronos Developer

Responsibilities:

• Configuring servers for Kronos mobile and version 8 testing
• Modifying group edits for payroll
• Creating test plans for Kronos deployment in Korea
• Creating and Modifying SQL scripts for custom interfaces working along with payroll department and Kronos vendor in making sure these work properly
• Managing any Kronos server updates, communicating if there are new patches that need to be tested and put into production
• Creates and supports custom reports and audit inquiries from the business.
• Responsible for monitoring and troubleshooting Payroll Export jobs for any issues.
• Maintains current knowledge of industry trends and standards
• Responsible for working with business to gather requirements, configuring solutions within Kronos and developing WIM and other custom interfaces.
• Collaborates in a team environment and independently with vendors, business partners and technology teams on projects, support activities, application development and standardization
• Creates detailed functional and technical design documents, test plans and implementation documents
• Provides 24x7 on-call support of production systems on a rotation basis

Confidential

Enterprise Resource Advisor

Responsibilities:

• Configure Production and Test servers with Kronos v.7.0.5
• Configuring Kronos 4500 and InTouch clocks for Kronos app v.7.0.5
• Working in the deployment of new SAP payroll system
• Working on Kronos mobile and cloud applications
• Writing pay rules for new locations
• Writing SQL scripts for finding inventory of all Kronos devices
• Creating custom interfaces in Kronos application for payroll Dept.
• Install and configure Kronos Time clocks at different warehouse locations remotely
• Writing multiple queries using MS SQL 2008 and Soap UI

Confidential

Kronos Programmer Analyst

Responsibilities:

• Install and configure Kronos Time clocks at different warehouse locations remotely
• Configure Servers for all Kronos Test Servers
• Working in the deployment of new SAP payroll system
• Working on Kronos mobile application
• Writing pay rules for new locations
• Writing SQL scripts for finding inventory of all Kronos devices
• Creating custom interfaces in Kronos application for payroll Dept
• Writing multiple queries using MS SQL 2008 and Soap UI

Technologies Used: Kronos WIM (Workforce Integration Manager), SQL, Citrix, Kronos WFC V.6.3, V 7.0.2, Soap UI

Confidential

HRIS Systems Analyst

Responsibilities:

• Administer the Cognos 8 Application for Internet Web Reports
• Create and write new reports in Cognos Query Studio and Report Studio for Accounting and different departments within the hospital
• Worked with implementation Sharepoint 2010
• Work with HR staff and managers to convert old Cognos 7 reports to Cognos 8.4.1
• Administer Kronos applications for new users
• Setup new users in Kronos, Ultipro/Ultiweb and Cognos
• Install and configure Kronos Time clocks
• Manage the Ultipro/ Ultiweb payroll applications
• Installed and configure Ultipro Backoffice for new managers and HR staff
• Coordinates meeting with vendors for new upgrades to HRIS applications which include Kronos, Ultipro and Cognos
• Worked with PACS/RIS team during testing phase of GE Centricity and Imagecast systems
• Also worked on voice recognition (Powerscribe/Nuance) systems\
• Also created functional documentation for administration and staff for Kronos system

Technologies Used: Cognos 8 Administrator, Kronos 6.1, Ultipro / Ultiweb, PowerScribe / Nuance VR systems, Sharepoint

Confidential

PACS Administrator

Responsibilities:

• Corrected all unverified studies in Philips iSite/PACS systems
• Entered and Modified exams, image formats, protocols, etc. as needed
• Maintained the digital film library and appropriate equipment needed such as (TDK, Single Archive CD burners)
• Provide efficient service to radiologists and radiology technicians
• Performed preventive maintenance on IIS/PACS workstations.
• Accurately troubleshoot image acquisition and transmittal issues
• Implemented TeraRecon 3D application and trained radiologists on system
• Helped in installing and configuring all Fuji Carbon CR readers within radiology
• Installed Hologic Digital Mammography System and configured it for hospital facilities
• Worked with Fuji Synapse systems in smaller clinics
• Acts as a liaison to provide excellent customer service. Maintains good communication link with internal and external customers
• Coordinates meeting with vendors.
• Responds to requests to assistance in timely manner.
• Coordinates meeting with PACS vendor (Philips) and related equipment vendors.
• Assist with orientation of employees to department, PACS, RIS/ HIS
• Provide efficient service to radiologists and radiology technicians
• Performed preventive maintenance on IIS/PACS workstations.
• Accurately troubleshoot image acquisition and transmittal issues
• Research, Develop, and implement PACS initiatives for future plans
• Maintained the PACS Database and cleared out all unnecessary images and exams
• Worked with Philips iSite PACS system
• Worked in solving interface issues using DICOM and HL7
• Maintained the Imagecast work list issues
• Performs other duties as assigned.
• Provides information systems to employees.
• Coordinates PACS for Radiology and house staff.
• Setup new accounts for employees on Philips iSite Enterprise system as well as iSite Radiology and Imagecast RIS
• Assist Systems Analyst and Clerical Facilitator with information systems .
• Train staff on how to use PACS as a resource for medical staff orientation, peer review vascular conference

Technologies: Philips PACS (ISite), TeraRecon 3D Imaging System, Imagecast RIS, Hologic Digital Mammography System

Confidential

Imaging Systems Administrator

Responsibilities:

• Implemented GE Centricity PACS System
• Implemented Voice Recognition System (AGFA Talk)
• Managed the Master Data File for particular system
• Corrected all unverified studies in GE Centricity IIS/PACS systems
• Entered and Modified exams, image formats, protocols, etc. as needed
• Provide efficient service to radiologists and radiology technicians
• Performed preventive maintenance on IIS/PACS workstations.
• Accurately troubleshoot image acquisition and transmittal issues
• Monitored all DAS, DPS and Agfa Talk Voice Recognition Servers
• Research, Develop, and implement PACS initiatives for future plans
• Evaluate system usage for to assure organization is maximizing system potential
• Develop and Maintain ongoing measures of success relative to PACS
• Maintained the PACS Database and cleared out all unnecessary images and exams
• Worked with GE Centricity PACS system
• Worked in solving interface issues using DICOM and HL7
• Used Cerner / RIS in tracking system reports to show number of people who use IIS/PACS daily as well as SMS and Meditech, Epic
• Maintained the Mitra Broker for any work list issues
• Performs other duties as assigned.
• Also created functional documentation for administration and staff for PACS system
• Provides information systems to employees.
• Coordinates PACS for Radiology and house staff.
• Setup new accounts for employees on IMPAX system as well as WEB1000
• Assist Systems Analyst and Clerical Facilitator with information systems .
• Train staff on how to use PACS as a resource for medical staff orientation, peer review vascular conference\

Confidential

Desktop Support Specialist

Responsibilities:

• Worked in helping with deployment of all new Dell Laptops and desktops
• Re-imaging of desktops and laptops
• Configuring Windows XP software for Oxy employees
• Repaired and replaced System boards, hard drives, memory, Cpu’s, Heatsink fans, monitors…etc.
• Accepted tickets through Peoplesoft program (Vantive)

Confidential

Software Migration Specialist

Responsibilities:

• Installed new Compaq laptops
• Installed and configured Lotus Notes and Ipro for users
• Updated new operating system from Windows 98 to Windows XP
• Updated all Microsoft products to new versions ( )
• Transferred all data from old laptops and desktops to new equipment

Confidential

PACS / RIS System Administrator

Responsibilities:

• Corrected all unverified studies in GE CentricityIIS/PACS systems
• Entered and Modified exams, image formats, protocols, etc. as needed
• Maintained the digital film library and appropriate equipment needed such as (PACS Cube, Single Archive CD burners)
• Provide efficient service to radiologists and radiology technicians
• Performed preventive maintenance on IIS/PACS workstations.
• Accurately troubleshoot image acquisition and transmittal issues
• Monitored all DAS, DPS and PowerScribe Voice Recognition Servers
• Research, Develop, and implement PACS initiatives for future plans
• Evaluate system usage for to assure organization is maximizing system potential
• Develop and Maintain ongoing measures of success relative to PACS
• Maintained the PACS Database and cleared out all unnecessary images and exams
• Worked with GE Centricity PACS system
• Worked in solving interface issues using DICOM and HL7
• Used Cerner / RIS in tracking system reports to show number of people who use IIS/PACS daily as well as SMS and Meditech
• Maintained the Mitra Broker for any work list issues
• Performs other duties as assigned.
• Manage Radiology information Systems
• Corrected all unverified studies in GE PACS systems
• Entered and Modified exams, image formats, protocols, etc. as needed
• Maintained the digital library and appropriate equipment needed
• Accurately troubleshoot image acquisition and transmittal issues
• Facilitate PACS meetings
• Research, Develop, and implement PACS initiatives for future plans
• Evaluate system usage for to assure organization is maximizing system potential
• Develop and Maintain ongoing measures of success relative to PACS
• Coordinate Projects Radiology Information Management Team
• Facilitate monthly meetings for information tem projects
• Establish policies and procedures related to department information management processes
• Establish goals for teams and projects, evaluation criteria (cost, return on investment assumptions and feasibility analysis)
• Managed all department projects related to information systems knowledge and participate in section projects to provide overview and input for information management
• Assist with creating implementing processes for image and information transmission utilizing guidelines established by HIPPA and HIM organizations.
• Acts as a liaison to provide excellent customer service. Maintains good communication link with internal and external customers
• Coordinates meeting with vendors.
• Responds to requests to assistance in timely manner.
• Coordinates meeting with PACS vendor (AGFA) and related equipment vendors.
• Assist with orientation of employees to department, PACS, RIS/ HIS
• Provides information systems to employees.
• Coordinates PACS for Radiology and house staff.
• Setup new accounts for employees on IMPAX system as well as WEB1000
• Assist Systems Analyst and Clerical Facilitator with information systems .
• Train staff on how to use PACS as a resource for medical staff orientation, peer review vascular conference etc.
• Non Essential Duties and Measurements
• Backed up system daily for IMPAX system
• Worked in solving interface issues using DICOM and HL7
• Used Cerner in making reports to show number of people who use PACS daily as well as SMS and Meditech
• Maintained the Mitra Broker for any work list issues
• Performs other duties as assigned.
• Other duties may include but are not limited assisting with transporting patients, process film, answering phones for clerical staff, file room assistance when needed

Confidential

Technical Support Specialist

Responsibilities:

• Trouble shooting PACS system in Radiology
• Installed and configured Lotus Notes and Groupwise software
• Managing over 500 + pc’s and laptops with Anesthesiology Dept
• Setup and configure DELL desktops and laptops for the network using Novell Netware
• Supervisor over Anesthesiology’s Information Technology Dept.
• Creating and maintaining mail accounts through GroupWise 5.4
• Repair and do maintenance on laser printers throughout the university.
• Currently working on s including MCSE Windows 2000 and Cisco(CCNA)
• Currently working towards being certified in DELL desktop computers and laptops.
• Respond to problems dealing with the LAN/WAN.
• Troubleshooting and repairing on motherboards, hard-drives, memory modules, modems, CD-ROM drives, network cards, video cards, monitors, power supplies, sound cards, and numerous other computer peripherals.
• Provided Help Desk functions to clients throughout the network along with individuals seeking help in other sections in the workplace. Help Desk Q&A was focused on hardware and applications.
• Interviewed prospective employees
• Trained other colleagues on various problems from laser printers to desktop pc’s.

Confidential, Irving, Texas

Project Manager

Responsibilities:

• Managed a group of 10 employees while traveled to other cities/states at our other sites
• Coordinated and lead networking and administrative project activities to deliver overall network services
• Develop strategies; plan network capacity and implement products to meet future computing needs.
• Prepare and give formal oral or written presentations to management and clients on networking alternatives and strategies using MS Office 97 and PowerPoint
• Develop and establish procedures for administration, security, operations, maintenance and fault isolation of LAN’s
• System Administrator
• Managed the LAN consisting of over 300 computers performing daily diagnostics and trouble-shooting techniques.
• Maintained the Mail Server for clients ensuring the proper function of accounts.
• Maintained the workstations repairing troubled systems and performing software migrations, updates, and installations.
• Corrected problems with network peripherals such as hubs, patch panels, and switches.
• Interacted on a daily basis with clients to correct and answer questions with their application and networking needs.
• Upgraded application servers with the latest version software for the specific application. Ensured compatibility and proper function of the application within the network.
• Facilitated the use of Oscilloscopes, Multi-Meters and Logic probes to perform circuit level troubleshooting and repair on motherboards, hard-drives, memory modules, modems, CD-ROM drives, network cards, video cards, monitors, power supplies, sound cards, and numerous other computer peripherals.
• Performed soldering techniques on computer components for repairs.
• Installation of numerous computer components for upgrades and repairs. Performed following software setup procedures to complete the hardware installation.
• Testing and Installation of computer wiring from power distribution to data bus cabling.
• Performed numerous BIOS upgrades to hardware devices.
• Performed hardware troubleshooting procedures using Microcap diagnostics tools software package.
• Installation and troubleshooting of computer audio devices such as surround sound systems and 3D audio devices
• Programmed simple Assembly programs to test new hardware and upgrades TCP/ IP peripherals.