SUMMARY

• Significant system administration and programming experience on the IBM AS/400, iSeries, IBMi platform. Promote optimal performance, reliability and security.

TECHNICAL SKILLS

• LanguagesCL, CL ILE, RPG IV, RPG ILE, RPG Free, Query, SQL
• ToolsAdvanced System Concepts APLUS/Abstract - find where files, fields, and programs are used.
• Mimix Software high availability
• iTera Software high availability
• IBM Performance Tools Performance monitoring and analysis
• Aldon LMi source management and installation
• ProData DBU database utility
• Communique Email utility
• Help Systems ROBOT Scheduling - job scheduling
• PlatformIBM AS/400, iSeries, IBMi
• Operating system IBM O/S V5R4, 6.1, 7.1, 7.2
• IBM HMC Hardware Management Console
• EMC SRDF Hardware high availability
• IBM tape library
• Tools TAA Tools various operating system and development tools
• CCSS QMessage Monitor monitoring messages on multiple AS/400’s from one screen
• IBM Backup and Recovery Management System (BRMS) backup and recovery management

PROFESSIONAL EXPERIENCE

Senior System Administrator

Confidential

Responsibilities:

• System performance monitoring and adjusting. Setup IBM’s auto tuning and monitored for needed memory pool changes. Resolved performance issues using reports from IBM Performance Tools.
• Full system saves using BRMS Console and IBM Save Option 21 as well as daily and weekly saves.
• Mimix monitoring and auditing on a daily basis for high availability/disaster recovery. Corrected objects dat are not being replicated.
• User profile creation. Audit and report changes made to user profiles for management review using the audit journal. Found changes dat were not supposed to be made and corrected profile security to stop dis.
• Completed a successful i5/OS upgrade from 6.1 to 7.2 without issue.
• I5/OS PTF, firmware and O/S installs for normal upgrades and resolving issues. Research wat is needed and download from IBM to installed on the systems. Keeping systems up to date per client requests.
• Audit and report system changes using the Audit journal. Resolved who was making unauthorized changes by changing the profile security.
• Created and deleted LPARs using the HMC. Installed HMC firmware upgrades and fixes.
• Afterhours support for all clients consisting of error messages and hardware issues.

Senior System Administrator/Senior Programmer Analyst

Confidential

Responsibilities:

• Configure, monitor and maintain security on all objects related to the Fiserv Signature banking application which exceeded the expectations of external auditors. dis included authorization lists, group profiles, owner profiles and user profile settings to use the security setup properly. dis locked down the application objects so dat no unauthorized changes could be made. Found vendor installed program dat allowed *ALLOBJ authority when running and changed security to not allow dis.
• System performance monitoring and adjusting. Setup IBM’s auto tuning and monitored for needed changes. Resolved performance issues using reports from IBM Performance Tools software. Improved the nightly processing times.
• Planned, documented and installed cumulative PTF packages on 2 systems, 6 LPARs using the virtual optical drive. Worked with the business and vendors to schedule down times.
• Planned, documented and installed 6.1.1 of i5/OS and the latest PTF’s on 2 systems, 6 LPARs using the virtual optical drive. Contacted vendors to make sure their software was compatible with dis operating system. Installed vendor software updates as needed. Worked with the business to plan for downtimes.
• Planned, documented and installed firmware upgrades on two HMCs. Upgrades were successful.
• Recommend hardware upgrades. Planned, documented and activated memory and processor, which was allocated across 3 LPARs. Installed IOPless disk controller cards, with IBMs support, to improve DASD me/O performance. Worked with local IBM Business Partner to purchase the hardware and the coordination of IBM Engineers to do the install.
• System configuration - Add and remove DASD, create separate auxiliary storage pools, create printer devices, create tape drive devices, create communication descriptions.
• Created disk space monitoring tool for monitoring disk growth and cleanup of unused objects dat runs once a week.
• Create user cleanup tool to remove user profiles and user setup in the Signature application. Used when people leave the business.
• Installed Fiserv fixed and modified code into Signature environments for testing and production using Aldon LMi source management application. Setup multiple environments for code testing.
• Planned, documented, installed and setup Abstract. dis is a where used tool used by the development staff. Setup a process to weekly refresh the data in dis tool.
• Planned, documented and installed Prodata’s DBU. dis is a database utility tool used by the development and operations staff.
• Run disaster recovery tests with the iTera High Availability application. dis test deactivated the Production, Data Warehouse, and Development LPARs currently being used tan activated the High Availability equivalent LPARs at another location. Tan after running some tests to make sure the cut over looked good they were switched back and verified. Monitor iTera on a daily basis to make sure it is current and there are no issues.
• Convert to EMC SRDF Hardware high availability solution from the iTera Software high availability solution. Run tests on the new Hardware DR solution which were all successful.
• Restore objects, libraries whenever needed for research, issue resolution and testing.
• Resolve technical issues either on my own or with support from vendors.
• Use IBM Tape Library to save and restore objects and libraries and move tapes to the drive needed.
• Interviewed contractors for Operations and Programming staff and hiring recommendations.

Senior Programmer Analyst/Senior System Administrator

Confidential

Responsibilities:

• Designed, developed and tested RPG IV, RPG ILE, CL and CL ILE code for new interfaces built upon Fiserv’s Signature banking application, which is new to the business. Created interfaces for internal applications and external vendors.
• Installed Fiserv fixes and modified code into Signature environments for testing and production.
• Installed and setup Aldon LMi source management software. Load Fiserv fixes and modifications into Aldon LMi for source management.
• Create tools for the Help Desk to create, enable and disable user profiles. dis allowed users with profile issues to get back working faster.
• Create tool to help with refreshing different Fiserv Signature environments. dis included copying out specific objects to another library to be used to copy back into the environment once rebuilt to retain specific environment information. dis allowed environment refreshes to be done faster.
• Create tools to reset authorities after Fiserv Signature environments have been rebuilt and upgraded.
• Developed and tested a new process to monitor disk usage on all 6 LPARs dat runs every 2 hours and sends an email for all day monitoring. Able to keep systems from running out of disk space and crashing.

Senior System Administrator/Senior Programmer Analyst

Confidential

Responsibilities:

• System administrator for fifteen AS/400’s which included handling all areas of system maintenance, installing PTF’s and operating system upgrades and troubleshooting problems with IBM support.
• Setup many test environments for Island Pacific, E3 Dynamic Replenishment, Lawson, JBA, PkMS and JD Edwards. dis included restoring libraries, setting authorities setting up memory pools for each environment, creating user profiles for access to each environment, which included specific CL programs to get into the environment.
• Implemented security for several environments on one system so dat one business can’t see or change another business’s data.
• Setup and used CCSS QMessage Monitor for single point message monitoring and escalation. dis made it easier for programmers and Operations staff to monitor messages across all systems.
• DASD configurations using separate Auxiliary Pools and RAID or Mirrored protection.
• Performance tuning using separate memory pools and time slices and job priorities. dis included making changes to subsystems and to classes which are used to set the jobs job priority and time slice.
• Designed, developed, implemented and supported a set of Commands, CL programs, Queries and Files to refresh and cleanup an Island Pacific test environment. dis includes copying out specific files and data areas from the current test environment before the refresh begins. Tan after the refresh is done by clearing the specific libraries, restoring them from production and resetting the authorities, the files and data areas are copied back into the environment and tan data not needed is cleared and members are removed to clean up the refreshed environment. dis automated process saves several hours of manual processes each time an environment is refreshed with production data.
• Used BRMS to run backups, setup special backups as requested, find objects on tapes for restores, recover from system failure, rebuild testing environments.
• Setup jobs in Robot Scheduler for production processing and automate system monitoring.
• Resolve security issues and start Sarbanes/Oxley analysis and implementation and journaling process, Operating System upgrades, PTF installs, Hardware upgrades and system trouble shooting. Capacity planning using for performance and DASD.
• Wrote many personal tools using CL language programming, OS/400 commands and TAA Tools for various system monitoring, Help Desk tools, security, environment setups and refreshes in both
• Handled system consolidations from the fifteen AS/400’s to five using queries and databases to find any duplicate objects dat exist across the systems. Once analyzed, only objects needed were brought to the new consolidated system and object names were change if they were the same name.
• Analyzed and documented capacity planning information for total system growth using IBM performance data from the busiest days of the year. Turned over to management to use for system upgrade proposals.
• Designed, developed and tested RPG IV and CL code. Daily user support with application problems and questions. After hours support for the nightly processes. All for Island Pacific and JDA’s E3 Dynamic Replenishment applications.
• Developed and tested new functionality for Island Pacific application and JDA’s E3 Dynamic Replenishment application.
• Designed, developed, implemented and supported a Financial Control Process to secure the entry and posting of General Ledger Accounts and Journal Entry Codes. The accounts and codes were put into groups tan added to the users and they were allowed to enter or post to the General Ledger Accounts or Journal Entry Codes. dis minimized the number of users who could do dis process. Previously every user with the menu option could do these processes. In addition, uploaded files were monitored using imbedded SQL. dis functionality was not available in the Island Pacific application. dis included an interactive subfile maintenance program to setup the groups and users.
• Designed, developed, implemented and supported functionality as part of the bill of lading process to check store associate performance of verification and receiving of stock received. dis was for a special store performance and competition program between the stores. The finance department at corporate monitored dis data.
• Tested and installed JDA’s E3 Replenishment system version 2004.1 for one of our businesses. dis included upgrading a test environment, testing with the users, develop additional user requested functionality via RPG, SQL, CL and Query which included a user query tool dat created data bases for their use, modifying custom programs as needed to support the new version of the