Information Technology Manager/director Resume
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Louisville, KY
SUMMARY
- Technical professional with 16+ years of combined experience in IT management, IT Security, IT project management, and business systems/data analysis, development and support.
- Responsible for (but not limited to) cyber security/pen testing (black/white box), ethical hacking, vulnerability audits, managing data center support teams for 3 supply chain distribution centers, implementing and supporting business systems to include automation, intranet and extranet web portals, network, telecom, security and server/virtual server infrastructure implementations.
TECHNICAL SKILLS
- WordPress, HTML, DHTML, XHTML, .NET, XML, VB, SQL,Javascript
- Rackspace Hosting, AABACO, ADA Compliance, IDI Web Accessibility Checker
- VisualBasicStudio,XMLSpy
- Flash (Adobe,Swishmax, Swift3d)
- MS Server 2016, 2012, 2008
- MS SQL Server 2000, 2005, 2008
- UNIX, LINUX
PROFESSIONAL EXPERIENCE
Information Technology Manager/Director
Confidential - Louisville, KY
Responsibilities:
- Reorganized IT Department into more centralized, formal, consistent, document and analytic-concentric department.
- Managed low-to-high level projects with consistent completion dates and on-or-below budget targets, including network FIOS integration, core business systems budget/purchase/implementation, server upgrades/virtualized environments, company-wide telecom upgrades, security improvement upgrades, and formalized documentation enhancements.
- Work with Chief Operations Officer/Chief Information Officer during internal and external compliance/security audits and examinations (Federal/State). Since assuming position, we have consistently scored a ‘1’ on the CAMELS (IT examination portion) rating.
- Further formalized and enhanced IT metrics (accomplishments, performance indicators).
- Made consistent vendor relations and cost-cutting procurement initiatives to cut annual IT expenses by 5% to 10% to include more streamlined telecommunication/printer/scanner support services/maintenance agreements.
- Proactive approach toward changing technology trends (e.g. cloud services, Internet of Things, CyberSecurity threats, and risk management).
- Conducted and formalized internal and client-side (3rd party client banks) security vulnerability and penetration testing processes and tools.
- Modernized/simplified data backup/restoration environment to include moving away from antiquated media.
- Worked with telecom vendor in various technology improvement projects such as phasing-out copper lines and antiquated bonded T1 circuits, moving toward fiber optics, instead.
Information Technology Supervisor/Manager
Confidential
Responsibilities:
- Managedlocaldata center that supports 3distribution centers for ABSG Specialty Group which consisted ofover 200 end usersconsistently meeting service level of acceptance (SLA)
- Reorganized IT Department into more centralized, formal, consistent, document and analytic-concentric department.
- Hired, trained, and mentored team of support analysts who provided services such as: data analytics, reporting, business systems,hardware,telecom, network, and security implementation and administration