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Information Technology Manager/director Resume

Louisville, KY


  • Technical professional with 16+ years of combined experience in IT management, IT Security, IT project management, and business systems/data analysis, development and support.
  • Responsible for (but not limited to) cyber security/pen testing (black/white box), ethical hacking, vulnerability audits, managing data center support teams for 3 supply chain distribution centers, implementing and supporting business systems to include automation, intranet and extranet web portals, network, telecom, security and server/virtual server infrastructure implementations.


  • WordPress, HTML, DHTML, XHTML, .NET, XML, VB, SQL,Javascript
  • Rackspace Hosting, AABACO, ADA Compliance, IDI Web Accessibility Checker
  • VisualBasicStudio,XMLSpy
  • Flash (Adobe,Swishmax, Swift3d)
  • MS Server 2016, 2012, 2008
  • MS SQL Server 2000, 2005, 2008


Information Technology Manager/Director

Confidential - Louisville, KY


  • Reorganized IT Department into more centralized, formal, consistent, document and analytic-concentric department.
  • Managed low-to-high level projects with consistent completion dates and on-or-below budget targets, including network FIOS integration, core business systems budget/purchase/implementation, server upgrades/virtualized environments, company-wide telecom upgrades, security improvement upgrades, and formalized documentation enhancements.
  • Work with Chief Operations Officer/Chief Information Officer during internal and external compliance/security audits and examinations (Federal/State). Since assuming position, we have consistently scored a ‘1’ on the CAMELS (IT examination portion) rating.
  • Further formalized and enhanced IT metrics (accomplishments, performance indicators).
  • Made consistent vendor relations and cost-cutting procurement initiatives to cut annual IT expenses by 5% to 10% to include more streamlined telecommunication/printer/scanner support services/maintenance agreements.
  • Proactive approach toward changing technology trends (e.g. cloud services, Internet of Things, CyberSecurity threats, and risk management).
  • Conducted and formalized internal and client-side (3rd party client banks) security vulnerability and penetration testing processes and tools.
  • Modernized/simplified data backup/restoration environment to include moving away from antiquated media.
  • Worked with telecom vendor in various technology improvement projects such as phasing-out copper lines and antiquated bonded T1 circuits, moving toward fiber optics, instead.

Information Technology Supervisor/Manager



  • Managedlocaldata center that supports 3distribution centers for ABSG Specialty Group which consisted ofover 200 end usersconsistently meeting service level of acceptance (SLA)
  • Reorganized IT Department into more centralized, formal, consistent, document and analytic-concentric department.
  • Hired, trained, and mentored team of support analysts who provided services such as: data analytics, reporting, business systems,hardware,telecom, network, and security implementation and administration

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