SUMMARY

• Over 6+ years of experience in IT Industry as Salesforce.com CRM platform developer and as an administrator.
• Hands on experience in SFDC development using the APEX classes, Triggers, Components, Reports, Dashboards, Force.com IDE, Eclipse with SOQL, SOSL.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third - Party API's and displayed within the Lightning component.
• Experience in using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Retrieved some data and its functionality from Third-Party API's and displayed within the Lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Proficient in dealing with the functionalities related to the Service Cloud (Console) and Sales Cloud.
• Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approval Process, Reports, Dashboards, Reporting Snapshot, Tasks and Events.
• Performed Validation Rules, work flows, Flow, e-mail services and approval processes using customization & Apex.
• Extensive experience in lead, case management, web-to-lead, Web-to case, Email-to-case.
• Good experience in working on Eclipse IDE, Sublime-Text with Force.com Plug-in for writing business logic in Apex programming language.
• Experience in SFDC Integration using Web Service and Apex Programming, Salesforce.com Service Cloud expertise.
• Proficiency in installing App Exchange applications like DocuSign, Conga Composer, Dup Catcher, Mail champ, SMS Magic.
• Effective implementation of Apex Data Loader, Import Wizard, Jitter Bit, Informatica Cloud and Data Manipulation Language for data migration and management in bulk.
• Working experience on Components and Controllers Force.com IDE, SOQL, SOSL, WSDL, REST, SOAP.
• Worked on Static Resource, Salesforce Label to upload content in Visualforce pages
• Experience in working with Eclipse IDE with Force.com plug-in environment for writing business logic in Apex Programming Language.
• Integration of Salesforce.com with Siebel, Java, using Web Services API, Metadata API, SOAP & REST.
• Manage Salesforce.com sandbox and production environments.
• Experience in customization, configuration, Apex, Visual Force and integration tools like Apex Data Loader.
• Experience in using change sets and ANT Tool for deploying changes from instance to another.
• Proficient in Data Migration from Traditional Applications to Sales Force using Data Loader Utility and Data Extraction
• Used ANT, Eclipse IDE with Force.com plugin environment to create & implement business logic in Apex.
• Data migration using import wizard, excel connector, workbench and other integration tools like, Apex Data Loader and Cast Iron.
• Worked on data migration Tools such as Apex data loader, Salesforce import and Export Wizard, dataloader.io, Informatica cloud converter.
• Worked on Apex development to create objects, triggers & AJAX toolkit, standard & custom controllers/extensions.
• Good experience in working with Cloud computing / SaaS technologies.
• Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
• Worked with Model View Controller (MVC) design pattern and implemented in Salesforce customization using Apex controller classes and Visualforce pages.
• Experience in integrating Salesforce with ERP applications like SAP using Informatica on Demand
• Experienced in Deploying Salesforce.com applications across different sandbox using change sets, Force.com IDE and Force.com Migration Tools.

TECHNICAL SKILLS

Salesforce.com: Sales force CRM, Apex Triggers, Apex Classes / Controllers, Visual Force Pages/Components, Apex Web Services, S-Controls, AJAX Toolkit, SOSL, SOQL, Case Management Custom Objects Reports, Dashboards, Workflow and Approval.

Force.com Tools: Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, Sales force Workbench, Force.com, Data.com Dupe blocker, Apttus and Excel Connector.

Tools: SiteMinder

Web: HTML, XML, CSS, JavaScript, WSDL, SOAP

J2EE Technology: Servlets, JSP, JDBC, Tag Libraries

Languages: Java, J2EE, Apex, PL SQL, C#

PROFESSIONAL EXPERIENCE

Confidential, Naperville, IL

Sr Salesforce Developer/ Admin

Responsibilities:

• Played a key role in developing the strategy for enhancing the system to meet business needs. Work with Users and key stakeholders to gather requirements and then partners with Technology to determine a solution.
• Designed Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Manage security, users, roles, profiles, groups, queues, sharing rules and other setup options in multiple instances of Salesforce.com
• Involved in creating a component for custom buttons which were not supported in Lightning.
• Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in Lightning.
• Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Configured product and pricing setup using CPQ/Product consoles Formatted and migrated the user data into Lightning Experience. Tested the Lightning components.
• Lightning components and added Design Parameters from Lightning Design System(LDS) Customized Lightning components were built using Java script on client side and Apex on server side.
• Involved in migrating from salesforce classic to Lightning.
• Experience working in marketing cloud, user management, profile configuration, mobile configuration on classic and lightning.
• Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to lightning components.
• Designed Apex Triggers and Apex classes to manage complex business workflows. Wrote Apex Text class (Methods) for SFDC testing to facilitate test driven development.
• Developed Visual Force pages along with controller extensions using the Salesforce.com and AJAX tool kit, Angular JS, Material Design
• Integrated Salesforce.com with various legacy systems and in-house applications using the Force.com SOAP and REST based web services API.
• Exposed Custom Web Services in Apex to support callouts from external systems through the API.
• Implemented Test Methods for the Apex Code and followed best practices to avoid governor limits and achieve better code coverage.
• Created Force.com SITES and configured security for guest profiles and access sites form external links.
• Implemented customizations in Service cloud console to allow CSS agents to handle cases efficiently.
• Actively involved in Sprint Grooming and Planning Sessions to work with business and come up with a designed solution.
• Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Performed Data Loads using the standard Apex Data Loader to create test data in full copy sandboxes as part of UAT Testing with Business users.
• Complete bulk imports of data using Apex Data Loader.
• Developed and supported Extraction, Transformation and load process (ETL) using Informatica.
• Customized tabs for among different business user’s groups and business centers.
• Create support guides and conduct training for new and current Users on how to use the system in accordance with established business practices.
• Responsible for maintaining different sandboxes (Environments) like Development, QA, Production Sandboxes.

Environment: Salesforce.com platform, Force.com IDE, Apex, Visual Force (Pages, Component & controllers), Pages, Data Loader, App Exchange, Java Script, UAT testing, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email templates, Security Controls, Change sets, SOAP, REST, Salesforce.com sandboxes, Force.com sites, AJAX tool kit, Lightning components.

Confidential, San Jose, CA

Sr Salesforce Developer/ Admin

Responsibilities:

• Developed data migration technical design documents from Siebel to Salesforce.
• Key member in entire Data Migration cycle for Phase 1 release.
• Developed command line Data Loader Batches to load data in Salesforce.
• Involved in data analysis and mapping in Salesforce platform.
• Worked with Biz to obtain requirements thereby designed, implemented, unit tested, maintained, and troubleshoot the application.
• Coordinated Data flow between various sub systems connected to Salesforce.
• Worked on highly on customization of reports and Dashboards.
• Created customized report using Visualforce page and apex class
• Integrated Salesforce.com with various legacy systems and in-house applications using the Force.com SOAP and REST based web services API.
• Exposed Custom Web Services in Apex to support callouts from external systems through the API.
• Implemented Test Methods for the Apex Code and followed best practices to avoid governor limits and achieve better code coverage.
• Worked with different Force.com platform add-ons like APPTUS, Dream Factory, and Cloud9 Analytics.
• Customized several Workflows, validation rules, Triggers, Apex class.
• Developed APEX class, Controller class and APEX Triggers from various functional needs in the application.
• Designed different custom Dashboards for various user groups based on their business functionalities and deployed several reports for different user profiles in organization.
• Expertise inSalesforce-InformaticaIntegration. Experience in Sales Force CRM Configuration, Customization, Testing of applications.
• StrongETLKnowledge ofData Integration,Master Data Management,Data Profiling, Data quality processes.
• Helped users with Chatter teams/ Groups and follow application as well.
• Created workflow rules to automate Tasks, Email Alerts, Field updates, time-dependent actions and out bound messages API.
• Customized the Dashboards to track usage for productivity and performance of their sales teams
• Integrated Emails with Visualforce pages.
• Created Wrapper classes and Batch in Visualforce pages including SOQL, SOSL.
• Translated Email Templates, Visualforce pages, custom objects/fields, using custom labels and Translation workbench
• Integrated Informatica cloud connections to Salesforce with MS SQL Database developed and implemented scheduled jobs for both batch and salesforce integration scenarios.
• Created unit test cases to avoid duplications and business logic errors.
• Created packages and deployed between Sandboxes and Production Environments to place final implementations.
• Involved in developing salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Designed and developed customer solutions in VisualForce, Apex, Lightning, D/HTML, CSS, JavaScript, and other Technologies.

Environment: Salesforce.com platform, Force.com ide, Apex, Visual Force (Pages, Component & controllers), Pages, Data Loader, HTML, Biz, Chatter, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email templates, Security Controls, SOAP, REST, Sandbox data loading, ANT tool.

Confidential

Salesforce Developer

Responsibilities:

• Performed the roles of salesforce.com Admin and Developer in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Developed various Custom Objects, Tabs, Entity- Relationship data model, Validation rules on the objects, tabs, components and custom links.
• Configured Sales Force Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Campaign Management and Data Quality Management.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Used Sales Force Automation Process (SAP), Created workflow rules, Visual flow and defined related tasks, time- triggered tasks, email alerts, field updates to implement business logic.
• Worked on Salesforce.com Application to setup activities and customized the apps to match the functional needs of the organization.
• Created various Reports (summary reports, matrix reports, pie charts, Joint report dashboards and graphics) and Report Folders to assist managers to better utilize Sales Force as sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Used Force.com platform for developing rich and user-friendly Visual force pages for enhancing Sales force UI.
• Implemented complex approval process to ensure proper authorization in the high-stakes environment of capital management
• Created Security settings for Roles and Profiles and managed Security Sharing Settings.
• Involved in Analysis, design, development and implementation of salesforce.com applications.
• Implemented Customer Portal.
• Worked on integration with Cases and Contracts.
• Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.

Environment: Salesforce.com platform, Force.com ide, Apex, Visual Force (Pages, Component & controllers), Pages, Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow & Approvals, Reports, Security Controls, SOAP, REST, Sandbox data loading, ANT tool.