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Salesforce Developer/administrator Resume

OhiO

SUMMARY

  • Over 8 years of IT experience with 6 years of experience in the Salesforce.com Administration and Development.
  • Experience in analyzing and assessing requirements and documenting for Salesforce.com implementations.
  • Expertise in APEX, Visualforce, SOQL, SOSL and API.
  • Experience in building Visual Force Pages, Visual ForceCustom Controllers/ Components, Advanced Search Functionality, Reports, Dashboards, Tabs.
  • Good experience on APEX Language, Visual Force Markup Language and worked extensively In developing many Business Services.
  • Expertise in Salesforce Lightning Components.
  • Worked onCustomization, Configuration, Security Controls, creating profiles, roles, users, record layouts and email services.
  • Expertise on Integration with Apttus CPQ.
  • Expertise in Data migration tools and development tools like Force.com, IDE.
  • Worked on SOAP and REST based web services used for custom development
  • Extensive Knowledge on Salesforce Relationships like Many to Many, Look up and Master - Detail Relationships
  • Good experience in Einstein Analytics App and Dataset data management using API and Jitterbit integration. Experience in handling large sets of data load using Data loader, Bulk API and ETL tool (Jitterbit).
  • Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Very good Expertise on workflow Rules, Validation Rules, Sharing Rules, Field dependencies and Approval Processes.
  • Experience working with Salesforce1 mobile application development and customizations.
  • Expertise on creating Applications using Salesforce1 mobile App.
  • Good understanding in various security settings such as Field-level security, Object-level security and Record-level security.
  • Worked on administrative activities including System Configuration, Analytics Reporting, Data Migration, User Acceptance Testing, and End User Training Development.
  • Experience in Object Oriented Analysis and Design (OOAD)
  • Expertise of working on various Salesforce Environments like Sandbox.
  • Experience working on SOQL and SOSL for Querying and Searching Data for Force.com platform.
  • Experienced with Marketing Cloud, Community Cloud, SalesCloud and Service Cloud.
  • Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
  • Collaborated with multiple implementation partners, vendors and client resources, contributed to the smooth and successful delivery of many projects simultaneously.
  • A result-driven, analytical and coherent software developer with excellent skills in programming languages like Java and web technologies like HTML, CSS, XML, JSP and JavaScript.
  • Good experience in assisting management in terms of project scoping, estimates and project scheduling.
  • Participated in all stages of Software Development Life Cycle (SDFC)
  • Experience in Agile, Water Fall and Scrum Methodologies.

TECHNICAL SKILLS

Technologies: Apex, Visualforce, SOQL, SOSL, Force.com Eclipse IDE, Apex Data Loader, Apex Web services, Lightning Components, Lightning Design System, Web Services (SOAP, REST), Outlook Connector, Jitterbit and other ETL Tools, Outbound Messaging, Visual Workflow, Community Builder, Process Builder, Change sets, Gearset (build and migration tools).

Tools: Workbench, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com Platform, Heroku Connect Eclipse IDE with plug-in, Migration tool, Lightning Component Framework, Lightning App Builder.

Languages: C, C++, JAVA, SQL, ORACLE.

Web Technologies: HTML, XML, CSS, JSP, JavaScript and jQuery, XSL, AJAX, SOAP, WSDL, Servlets, JSP (JSTL, EL), JAX-RPC, JAX-P, JSON.

PROFESSIONAL EXPERIENCE

Confidential, Ohio

Salesforce Developer/Administrator

Responsibilities:

  • Performed both Developer and Administrator Roles in the Project.
  • Development and maintenance of Sales, Service, Marketing and Community Cloud
  • Performed on lightning design system and enabled various custom patterns.
  • By Using Lightning Components Involved in converting already existing visual force pages into new Lightning.
  • Skillfully utilized Lightning Connect to get real-time data from external system by using external objects in Salesforce.
  • Created Lightning Components for the purpose Salesforce force1 mobile app.
  • Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
  • Based on Lightning Design System Designed and developed Visual Force Pages using some lightning components like grid, button group, cards and tiles.
  • Worked on different Salesforce standard items like Accounts, Contacts, Opportunity, Leads, Campaigns, Reports and Dashboards.
  • Administrated and bolster Sales Cloud cases by observing ETL instrument (Jitterbit) which synchronizes and refreshes day by day ERP information from Microsoft Dynamics (AX).
  • Built procedures around onboarding automation to help Partner Community cloud rollout.
  • Created page formats, seek designs to arrange fields, custom connections, related records, and different parts on a record detail and alter pages.
  • Implemented DML activities of Inserting and Updating records.
  • Built segments identified with Dealer Community cloud joining forces with Community cloud usage accomplice.
  • Implemented a custom Login Flow for Chatter free client utilizing APEX Plug-in interfaces.
  • Designed and Developed consistent coordination process between Salesforce Order administration to Enterprise ERP framework.
  • Created custom APEX controllers, Visual power pages and triggers as a major aspect of complex order management execution.
  • Built Asset administration parts to enable Dealers to deal with the enlistments and resources.
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
  • Used Jitterbit Harmony to synchronize information amongst Salesforce and outside frameworks.
  • Exposed other outside applications over Salesforce utilizing Canvas applications.
  • Extensively worked on integration of APTTUS CPQ with REST API.
  • Designed and created Vendor Drop Shipment venture, which associates Dealers to Clients and deals with the client Orders consistently.
  • Designed a computerized answer for process and get a great many outside enrollment information into Salesforce utilizing a cross breed arrangement utilizing Apex clump procedures and outer administrations.
  • Written SOQL, SOSL inquiries in Apex triggers and controllers, utilized Salesforce workbench to produce questions.
  • Created an unpredictable stream to enable business to make Mass Task creation for numerous clients with few clicks in view of channel criteria.
  • Helped business in making an interpretation of business procedures to Lead and Sales forms.
  • Translated existing occasion/advancement-based Sales arrange administration procedure to Salesforce Battle based requesting process.
  • Created custom application for inner deals group to give speedy access to their Orders.
  • Chipped away at complex Price books and Price book passage administration process, which empowers business to oversee dynamic evaluating in Orders in view of Dealer levels and Tiers.
  • Integrated homegrown lead scoring and evaluating administrations with Salesforce to help qualify the leads. Utilized Jitterbit Harmony to match up information amongst Salesforce and outside frameworks.
  • Configured outbound messages to advise outside frameworks on Salesforce occasions.
  • Experienced in deploying from sandbox to production using ANT tool.

Environment: Salesforce.com, Visualforce, APPTUS CPQ, CSS, Java Script, CSS, XHTML, DHTML, XML, Web Services, REST API, SOSL, SOQL, ETL, Jitterbit, Lightning Components, APEX controllers, Security controls, Sand Box Loading, Visual power pages and triggers, APEX-Plug in, DML operations, Java script.

Confidential, WA

Sr Salesforce Admin/Developer

Responsibilities:

  • Worked on both Administration and Development of the project.
  • Worked with usage accomplices in moving Oracle Right Now bases benefit stage to Salesforce Sales cloud.
  • Worked on benefit cloud usage utilizing Cases, and actualized Email-to-Case, Escalation and task rules.
  • Created pinnacle REST web benefit classes for outer applications to get to Salesforce information from different items.
  • Worked on designing groups to interior representatives, outer clients and created Visualforce pages with association CSS.
  • Created benefit reassure and empowered for client with jabber and replies in the administration cloud.
  • Deployed salesforce parts from sandbox to creation utilizing Force.com Change Set and Eclipse.
  • Implemented administrations to help Service cloud execution, which incorporates Order Status Query, Asset/item query, Claim status query, Up-Sell and Cross-offer related administrations.
  • Built Admin Lightning segment to oversee Call focus clients and track the movement.
  • Involved in uploading of data through Data Loader.
  • Involved in creating Approval Processes.
  • Designed Webpages in the visual force.
  • Established Securities at Application object and field levels.
  • Designed different Webpages in Visualforce MVC for catching different client enquiries and made different User interface according to the prerequisites of Customers.
  • Managed Users, Profiles, Roles, Permission sets, Groups and Queues in the association.
  • Performed customization of Accounts, Contacts, Opportunities, Cases, Opportunity Products, Quotes, Opportunity Line Items, Price books, Products, Attachments and Custom Objects.
  • Created Relationships, Formula Fields, Validation Rules, Page Layouts, Search Layouts, Record Types, Custom Buttons, Links, List Views, Dependent picklists.
  • Built a few reassure lightning segments to help benefit reps rapidly perform query for Request status, assert status, carport part, Ordering structure ERP Integration components.
  • Involved in Service Console customization, Macros, Knowledge administration, Interaction Channel setup, Case Management, Live Agent design.
  • Designed and Executed various Tests cases.

Environment: Salesforce.com, Visualforce, Service Cloud, Service Console, MVC, Lightning Components and Controllers, Custom Objects, Custom Tabs, Email Handler, CSS, REST, Eclipse IDE, CSS, ERP, Oracle, JAVASCRIPT API.

Confidential, Dallas, Tx

Sr Salesforce Admin/Developer

Responsibilities:

  • Performed both Developer and Administrator Roles in the Project.
  • Interacted with Sales team members and Analysts to gather the requirements needed for the Project.
  • Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs required for the application.
  • Implemented DML operations of Inserting and Updating records.
  • Created reports, dashboards, and processes to continuously monitor data quality.
  • Created Processes Custom tabs, validation rules, Approval and Auto-Response Rules required for application.
  • Created many workflow rules for completing the required Tasks and defined Email Alerts.
  • Worked on SOQL and SOSL Queries.
  • Worked with Service Cloud and Sales Cloud.
  • Development of SOAP, REST and other web services.
  • Used Data Loader for loading the data and developed documents for Salesforce custom objects.
  • Worked on Cases, Accounts, Opportunities, Leads and Invoice Management.
  • Wrote many Test cases required for testing the project and used sandbox for the testing.
  • Using Data Loader and Import wizard Imported large amounts of data from the local system.
  • Worked on Data Segregation through Field level Security and Record Types.
  • Worked on integrating the Project with other Apps.
  • Worked on Data Migration to import legacy CRM data using Data Loader.
  • Responsible for setting Field-Level Security and Other security settings.
  • Performed testing and helped the teammate during the deployment stages.

Environment: Salesforce.com platform, Sales Cloud, Import Wizard, Data Loader, Data migration Tools, visual force Language, Apex Programming Language, CRM, REST API, SOAP, SOSL, SOQL, Triggers.

Confidential, CA

Salesforce Admin/Developer

Responsibilities:

  • Worked as both Developer and Administrator roles.
  • Gathered the requirements needed for the project from the Business analysts.
  • Used APEX Controllers, Visualforce and Force.com IDE developed and customized User interface in salesforce.com
  • Created User Roles and Profiles, Security controls and Sharing settings.
  • Worked on standard objects like Accounts, Leads, Contacts, Opportunities, Dashboard’s and Campaign’s.
  • Created multiple custom objects, custom fields, relationships between objects, page layouts and record types.
  • Created Search Layouts to organize fields, custom and related links and other components on record detail page.
  • Developed and deployed workflow, Reports, Approval processes using salesforces.com platform.
  • Developed Apex Classes, Controller and Apex Triggers for various functional needs in the application.
  • Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
  • Used Sandbox for Testing purposes.
  • Worked on all data migration using the salesforce.com import tool. Migrated data from MS Excel / CSV files to SFDC using Apex Data Loader.
  • Used SOAP and REST webservices to integrate Apex with external services by
  • callouts
  • Worked on both Unit and Integration Testing of the Application During the Testing Stage of the Software Development Cycle.
  • Implemented Salesforce.com web services client using various web services like API, SOAP.
  • Created some Salesforce.com communities.
  • Created many app pages, home pages integrating the custom components for salesforce lightning.
  • Involved mass Imports and Exports of data.
  • Implemented Sales Cloud and Service Cloud.
  • Worked with QA team and designing and developing test cases.
  • Worked through various stages of the software development cycle like Analysis, Developing, Testing and Deployment stages.

Environment: Salesforce.com platform, Service Cloud, Sales Cloud, Import Wizard, Data Loader, Data migration Tools, Apex Programming Language, CRM, REST API, SOAP, SOSL, SOQL, Triggers.

Confidential

JAVA/J2EE Developer

Responsibilities:

  • Participated in analysis, design, and development of the application.
  • Application is developed using J2EE.
  • Developed various Use Cases required for the project
  • Using SQL templates for the reports.
  • Used multi-threading to make the GUI response in heavy.
  • Used JavaScript for client-side validations.
  • Designed front end using HTML, CSS, JSP’s, servlets and user validations
  • Retrieved data from the database using JDBC.
  • Implemented the required Java Beans used by the JSP components
  • Interacted with external systems using XML Schemas.
  • Wrote various Test Cases for the Project Modules.
  • Performed Unit and Integration Testing on various Project Modules.
  • Implemented the required Java Beans used by the JSP components.

Environment: Java, J2EE, Struts, CSS, GUI, Servlets, JSP, JDBC, HTML, JavaScript, Eclipse, Linux/Unix

Confidential

JAVA/J2EE Developer

Responsibilities:

  • Participated in the requirements analysis and documented the requirements as Functional Use cases and system sequence diagrams.
  • Interacted and participated in the team meetings frequently.
  • Developed an application using the Model-View- Controller (MVC)
  • Designed pattern and encapsulated front end from the underlying business logic, and data model.
  • Developed Java based core components using JDK and Enterprise components using Java Beans (EJB), JSP and Servlets.
  • Implemented value object design pattern to reduce the network traffic.
  • Developed interface software that is called by JSPs, translates the request to XML, and calls stateless session beans with XML data in the application server.
  • Involved in writing Stored Procedures for Backend DB2 Database.
  • Participated in review test plans and code reviews frequently.
  • Participated in all the review sessions regarding coding and testing.
  • Extensively worked on special forms configuration setup.
  • Involved in writing Stored Procedures for Backend DB2 Database.

Environment: Java, J2EE, Struts, CSS, GUI, Servlets, JSP, JDBC, HTML, JDK, XML, MVC, JavaScript, Eclipse.

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